69 of the
368 complaints filed about the Buick Envision
are about the electrical system —
100% of everything owners reported.
The worst model year for it is 2017.
Vehicle would not start, took a jump, all warning lights came on. I started to drive the car and all lights starting blinking. After shutting down, the vehicle again did not start. Towed it to dealer, been there for a week now, many modules had to be replaced including the Three times they said it's fixed, three times they called back to say it's not.
NHTSA complaint #11764230 — an unverified report by a vehicle owner.
On XXX we were in the acceleration lane on XXX, merging onto the highway. When we engaged the cruise control the car rapidly accelerated up to 97 mph. We were unable to get car to slow down, or disengage the cruise for approximately 1 minute. The care ran for 97 mph for the minute or so this happened. Husband was driving and he did all we knew to do to disengage the cruise and get the car slowed down. After approximately 1 minute the car started to slow down. We immediately took the car to Kelly Chevrolet in [XXX]. We were told that General Motors usually doesn't do anything to help the consumer unless there have been 4 reported cases. (This happened one other time about 2 weeks prior, but we thought it was a fluke and didn't report it.) We had this car for 1 1/2 years with 22,000 miles. The warranty would repair, but I refused to drive it again, under the circumstances. We have since traded the car ini on another car as we couldn't drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11761118 — an unverified report by a vehicle owner.
There is a problem with the fuel gauge as its display is extremely erratic. As a driver this is not considered safe because it is unknown how much fuel is actually available in the vehicle.
NHTSA complaint #11759817 — an unverified report by a vehicle owner.
The contact owns a 2022 Buick Envision. The contact stated that while driving approximately 35 MPH, the instrument panel went black and the speedometer, direction light, gear, fuel gauge, and temperature gauge were not visible. The vehicle was taken to a dealer where it was diagnosed that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,060.
NHTSA complaint #11757902 — an unverified report by a vehicle owner.
When I stop at traffic lights, my car does not immediately turn back on (it has the auto stop feature). It flashes "parking brake released" on the dashboard. Then, it starts back up. Sometimes, it has not started back up right away & the steering wheel seizes. It has also said, "Assisted Steering Reduced" & "Stabilitrack Not Engaged (or something to that effect)." When the issue started, I tried to start my car & it said to put the car in park but it was already in park. I tried repeatedly to put it drive to put it back in park & it did not register that I was shifting gears. I turned my car off & turned it back on & it shook violently. So I shut it off immediately. The safety hazard is that my car has shut off on me while I was driving, wheels turning, car in drive, going down the street! It came right back on thankfully, but the way it shut off, I would not have time to brake & let driver's behind me know there was an issue, if it had not come back on! Also, if I have to full stop somewhere in the middle of traffic or an unsafe space, and the auto stop does not restart, that is another safety hazard. The problem started December 2025. I stopped at a light & my car would not restart. I was told it was the starter. I had the starter replaced & the issue returned July 4th weekend. Now, I try to brake in a way to prevent the auto stop from engaging as much possible. I shouldn't have to do that!! Please notify General Motors to recall & fix whatever this issue is with the Buick Envision to keep our families & roads safer!! Thank you!
NHTSA complaint #11752143 — an unverified report by a vehicle owner.
Driving and open areas or in town car will automatically break. Multiple times over 45 miles an hour and lock up the brakes then accelerate car has been in and out of the dealership 7 to 10 times1 time for 10 months straight. Vehicle collision lights have come on for side rear and front collisions when brakes lock up and then accelerate we videoed and taken pictures showing no cars surrounding during instances. The last lockup cause injuries to my son and my wife’s neck. They are seeking medical attention today.
NHTSA complaint #11751180 — an unverified report by a vehicle owner.
The envision started losing power, the engine would not gain speed or if it did it was very slow, had the booster vacuum sensor changed, Sudden loss of power or sluggish acceleration, In the beginning the noise/whining was not loud however increased from the engine. Took to a repair shop, could not figure it out, informed dealership, was advised to bring it in. As the car was driven into the lot it died and was unable to start again, dealership informed it was going to cost more than the $22,000 that I paid for it. It appears that the turbo’s failure has damaged internal components, a full engine rebuild is necessary. Bought the car with 63,000 miles, engine went around 100k, had an easy care insurance/mechanical policy just over the mileage limit, tried contacting Buick, due to no recall they wouldn't start a case file for me
NHTSA complaint #11745260 — an unverified report by a vehicle owner.
There are currently two items to report on this vehicle: 1) Failure of the gear shift. The replacement is not available for inspection. PCM found defective. The PCM was not seeing the transmission in park or neutral. The shifter assembly had to be replaced. The vehicle was not driveable and had to be towed for repair. No safety issues concerning this event. Repair confirmed failure of gear shifting mechanism. No inspection by others prior to this event occurring in April 2026. No messages of impending failure. 2) Failure of steering gear. Replaced parts not available for inspection. At highway speeds steering became unstable and unresponsive with various pavement conditions(almost a feeling of becoming airborne), Even at low speeds (over a speedbump) vibration occured. Dealer repair consisted of replacement steering gear with new motor and internal power steering control module. 4 wheel alignment performed after parts replacement and a test drive. This was a serious safety condition to us and others. No inspections were done by others prior to this event occuring in May of 2026. There were no messages of impending failure.
NHTSA complaint #11743691 — an unverified report by a vehicle owner.
My instrument panel cluster went black while the vehicle remained operational. The speedometer, warning lights, warning chimes, PRNDL/gear display, and dashboard are all non-functional. We checked fuses and performed a battery reset. The issue remains unresolved. This creates a significant safety concern, as I have no access to vehicle speed, warning lights, a gear indicator, or safety alerts while driving. I am requesting that this issue be formally documented and investigated as a potential safety defect involving the instrument cluster/electrical system.
NHTSA complaint #11738471 — an unverified report by a vehicle owner.
On [XXX], I started the car. Very loud, cracking noise came from radio. Turned off radio, noise stopped. When I used turn signal, noise came from turn lever. Turned off signal, noise stopped. Put car in park and pushed ignition button to turn off. Noise came thru ignition button. Later restarted the car, noise was gone. Concerned there is a power surge going thru system. Saw same problem for others online at [XXX] . Stated there that replacing amplifier corrects problem. Both dealer and corporate Buick are aware of problem. However, both are refusing to replace part, as car isn't making noise currently. One person on the forum stated he was unable to turn car off when problem occurred on his car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11730768 — an unverified report by a vehicle owner.
While driving the dash and radio randomly turn off. Sometimes staying black for minutes others until you stop the car and walk away for several minutes. Leaving you without a way to tell how fast you are going, or any other safety information, fuel level or more.
NHTSA complaint #11728950 — an unverified report by a vehicle owner.
Description of Safety Defect: While operating the vehicle at approximately 25-30MPH and make a right turn, the vehicle experienced a sudden and total loss of power/engine stall, accompanied by a "Check Engine" light and a "Reduced Engine Power" notification. This resulted in a near-collision on a public roadway. The vehicle's steering and braking response were significantly compromised during this event, creating an immediate life-safety hazard for the driver and passengers. Dealer/Manufacturer Response: The vehicle was recently in the possession of McGovern Buick GMC Westborough for service. Despite the vehicle exhibiting an active Check Engine Light (CEL), the dealership staff pressured the consumer to take delivery of the vehicle and drive it on public roads. The service advisor admitted in writing that the CEL was active but insisted the vehicle was "feel free to drive." Furthermore, the dealership attempted to falsify internal corporate safety notes to claim the consumer "insisted" on taking the vehicle, masking a known mechanical defect. This represents a willful suppression of a safety defect by a franchised dealer, which led directly to a hazardous operating condition. Injuries/Crashes: No crash occurred, but a near-miss was documented. Passenger experienced severe emotional distress due to the sudden loss of vehicle control in traffic.
NHTSA complaint #11725228 — an unverified report by a vehicle owner.
The contact owns a 2025 Buick Envision. The contact stated that upon picking up the vehicle from the dealer a day after purchasing the vehicle, while attempting to start the vehicle, the vehicle failed to start, with several unknown warning lights illuminated. The dealer replaced the battery; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that the failure was a parasitic battery drain. The contact was informed that the dealer was unable to verify what was the cause of the parasitic battery drain. The contact was informed that the engineer might need to inspect the vehicle. The vehicle was not repaired. In addition, the contact stated that the vehicle had been taken back to the dealer several times because of the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,700.
NHTSA complaint #11717823 — an unverified report by a vehicle owner.
While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening the hood, multiple wiring harnesses and a loose battery cable were visually observed. When wiring was physically moved, electrical power was immediately restored. Upon restart, the vehicle hesitated to start and then displayed messages instructing the driver to open and close the driver and passenger windows, indicating a full system reset due to power loss. We were able to return home safely. Parked the car, and obtained a rental. The vehicle had been serviced by the Buick dealership where the car was purchased, three days earlier. Two days after the incident, I was able to speak to someone at the dealership, who stated they may have bumped something. The vehicle was towed to the dealership, and assessed. The dealership later documented a loose battery cable and promised to replace a fatigued clip, but denied responsibility for the incident. I contacted the manufacturer, and was referred back to the dealership.The vehicle has only been inspected by the dealership. This incident created a serious safety risk, to our lives, as well as our fellow drivers' lives, as the vehicle lost all electrical power, including required safety lighting, while in traffic, without warning. The vehicle is available for inspection, upon request.
NHTSA complaint #11711263 — an unverified report by a vehicle owner.
Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.
NHTSA complaint #11701652 — an unverified report by a vehicle owner.
During multiple drives the vehicle completely shuts off when driving or at lower speeds. When this occurs (4 times over the last 3 months) the vehicle has no power or ability to restart creating a major safety issue. You cannot turn on the hazards or anything in the vehicle. The vehicle is still in drive (because you were driving when it occurred) and so you're unable to shift back into park to restart. After some time you are able to restart the vehicle and continue driving.
NHTSA complaint #11693761 — an unverified report by a vehicle owner.
The contact owns a 2021 Buick Envision. The contact stated that while driving at various speeds, the Lane Change Alert with Side Blind Zone Alert malfunctioned. The contact stated that while driving at an undisclosed speed, the side-view mirror illuminated erroneously while driving near a guard rail. Additionally, the contact stated that the side-view mirror had failed to illuminate while there was a vehicle in the blind spot. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The contact stated that while the vehicle was parked in the garage, the contact inspected underneath the vehicle and noticed that the bracket in the rear passenger's side bumper fascia had detached and was hanging by the wires. The vehicle was taken to the dealer, where the bracket detachment was related to the failure. The dealer determined that the entire rear bumper fascia, the mounting brackets, and the clips needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the dealer needed to contact the manufacturer for assistance. The dealer contacted the manufacturer and was informed that 10 percent of the repair cost would be covered. The failure mileage was approximately 53,000.
NHTSA complaint #11692364 — an unverified report by a vehicle owner.
The lane assists and cruise control does not work and the GM dealership here in Southern Pines, NC can't fix it. They are sending the car back on the street with a 19-year-old girl behind the wheel of a car with electrical issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11690958 — an unverified report by a vehicle owner.
The OnStar Telematics Module has malfunctioned and is causing SAFETY FEATURES to malfunction. It is causing the following to occur to the vehicle: 1. The faulty module is causing the car to shut OFF UNEXPECTEDLY MID DRIVE. Losing control of the vehicle instantly. No steering, no gas, no brake, no gear change. THIS can cause a CATASTROPHIC ACCIDENT at higher speeds on the highways. The battery is completely drained when technicians inspect it but the alternator is working properly. 2. Causes the vehicle’s safety features to malfunction and give alerts such as “Service Driver Assist”, “Lane Departure Unavailable”, “Forward Collision Assist Unavailable”, “Steering Control Unavailable Soon”. 3. Causes GPS, WiFi, and location system to fail. 4. OnStar safety button do not work 5. Causes the engine light to go on and off and causes the cars idling to run erratically. 6. The module causes NEW batteries to drain quickly, less than a year after purchase. I have had the car shut off on me twice MID DRIVE, I was lucky to be in areas of less concern and harm. I’ve had to purchase two batteries since the module malfunctioned. Less than a year apart. The dealership confirmed it was the Telematics Module January 2025. They have confirmed the part is on backorder and not covered under warranty. NO INDICATORS were given when the car shut off BOTH times that I may have noticed or heard.
NHTSA complaint #11683824 — an unverified report by a vehicle owner.