31 of the
359 complaints filed about the Buick Envision
are about the other systems —
9% of everything owners reported.
The worst model year for it is 2017.
Onstar module out. Car can not be detected of location. Can not use gps. In the event of accident onstar can not help me this is a safety problem for a woman especially. When it first went out the car would not cut completely off had to disconnect battery. The gps light stays on with a line through it. Can’t use blue onstar button it’s completely out. Dealership says module needs to be changed. It has also affected other components of the car. I see this is a wide range problem. Dealer sell this as a safety component in the car but when asked about a recall they now want to state its its luxury.
NHTSA complaint #11736939 — an unverified report by a vehicle owner.
got a check engine light on, took to dealer was a code 1098, the part is on back order told that it would not be available until middle of may, this happened to me at the end of march, now am learning that GM issued a recall on that part for their diesel Duramax engine, I think it is a GM wide problem.
NHTSA complaint #11733545 — an unverified report by a vehicle owner.
I bought this vehicle used to take on a trip with my family. Drove it for a week and seemed to be fine. Got on the other side of Chicago, on interstate 80 (70mph) and the engine started shaking like an earthquake. Had to slow down fast and cross traffic to pull over. As soon as I pulled of the road it stopped, so I restarted. This happened 6 times on way to my destination, with one time in pretty heavy traffic and almost got hit by an 18-wheeler. I took it to a good service center when I got to my destination and he read the Service bulletin 22-NA-211 on this issue and fixed it. Had a safe trip home. From what I understand, the hydraulic mounts leaked and they had to replace bushings. It seems to be a common problem for the 2019 model.
NHTSA complaint #11721060 — an unverified report by a vehicle owner.
The liftgate has randomly started closing on me while I'm loading groceries at least 3 times in the past year. Every time it has hit me in the forehead with enough force to cause intense pain for several days. Otherwise, it works normally so there is no way I know to intentionally reproduce the issue. It has not been inspected because, again, it has happened like 3 times in the past year. Very painful, but doesn't seem likely to be something obvious.
NHTSA complaint #11712844 — an unverified report by a vehicle owner.
Onstar is my problem. Subscription is up to date onstar is completely out can not connect or send any information to onstar. If there is an accident can’t call for help.
NHTSA complaint #11705554 — an unverified report by a vehicle owner.
The problem started in the past year (2024-2025) with severe shuddering while driving over 35-40 mph and going over a patched pothole or other irregularity in the road. The shuddering would continue until I slowed to stop. It is quite alarming & feels like the car is falling apart and is more difficult to manuever when this occurs. Once I slow to a stop, the shuddering stops and I am able to proceed once again. I mentioned it earlier in the year (2025) when I went for an oil change but dealer was not aware of what it could be. I look for potential road irregularities but sometimes they are unavoidable as it has occurred again recently.
NHTSA complaint #11695619 — an unverified report by a vehicle owner.
I bought a used 2023 Buick Envision with 49k miles on it. It was not covered under warranty due to mileage. A couple of weeks after purchase the CEL came on. It was originally diagnosed as a bad battery. It was later diagnosed as a failed Telematics Module. I had the module replaced on 8/23/25 so it is not available for inspection unless the dealer has it. After reading many complaints for the same problem on many different GM cars I suspect the bad battery had been drained by the failing Telematics module. Although it did not happen to me directly others have reported the car dying in the middle of the road because the battery died. The car has only been inspected by two dealerships since my purchase. I am reporting this because there are so many others facing this problem. I live in Los Angeles and my dealership was able to get the part and replace it. So many others are not even able to get the part. Their lives are being negatively impacted. I hope you can gather enough complaints and force GM to recall these modules or come up with a solution. This is dangerous and extremely frustrating for many consumers. Thank you for your time. PS - I can provide the invoice for the module replacement if you need it.
NHTSA complaint #11683526 — an unverified report by a vehicle owner.
Telematics module drained my battery mid drive. Car shut off on highway. Module malfunctioned and caused safety features to malfunction. After communication with Dealership, OnStar, ultimately GM refuses to issue a recall on the module. This is a NATIONWIDE issue with GM Telematics Module. Warranty will not cover the module on any of these vehicles. Someone is going to sustain serious bodily injury or maybe even die eventually if this issue isn’t resolved. Dealerships are telling drivers it is ok to drive like this. My car shut off on me twice. I had to buy two new batteries because the module continues to suck the life out of them. Serious safety issue not only to self but unsuspecting drivers because there is NO WARNING! Please help the millions of people nationwide who are having issues with their GM vehicles that have malfunctioning Telematics modules before someone gets hurt or dies!
NHTSA complaint #11683092 — an unverified report by a vehicle owner.
When traveling crossing over a bridge onto a highway, my tire started to shake uncontrollably. I went to a tire shop and they found nothing. Upon traveling recently it happened again while on the highway. This issues has affected my tire pressure sensors. I was informed that this is called shudder bucking and only happens when driving at a high speed. Upon research, I was able to find out that this is a known issue for my vehicle model made between the years of 2016 and 2020. This a complete safety hazard and concern and should not come at the expense of the vehicle owner.
NHTSA complaint #11655997 — an unverified report by a vehicle owner.
Severe shuddering while driving. Sometimes on a smooth roadway and sometimes when crossing over a patched pothole. Shuddering continued until slowed to stop. When starting to go again car did not shudder until next incident.
NHTSA complaint #11646844 — an unverified report by a vehicle owner.
I think it may be either fuel propulsion system or it maybe something electrical. I don’t really know. It is available for inspection at this time as it has been at the car dealer repair shop for about a month. My safety is put at risk because about seven or eight out of 10 times that I attempt to start the vehicle, it will turn over by pushing the button, but will not start. I work until past dark many nights and my vehicle not starting is a big safety issue. The dealer said they reproduced it, but they have not been able to reproduce it again. Again, when I have it, it happens more than half the time. The dealer tells me they are communicating with the Buick engineers as the computer does not show any issues. They have so far not being able to determine the problem. there were no warning lamps or anything like that. It started happening occasionally when it was under warranty, I took it in twice to the dealer repair shop and they both said they could not reproduce the issue at that time. This is the third time I have brought it in and it is just past the end of my warranty.
NHTSA complaint #11633507 — an unverified report by a vehicle owner.
When driving on the freeway at night in intermittently foggy conditions, I attempted to adjust the automatic high-beam controls on the center console screen in the vehicle. During this attempt, as I was selecting to deactivate the auto lighting function, ALL of the vehicle lights shut off at once, and the console and screen-based instrument cluster went completely black. I attempted to stop the vehicle as quickly as possible and struck a small reflector post at the side of the road. The instrument panel and lights restarted, but his incident could have easily resulted in a catastrophic loss of control, endangering myself and others. To my knowledge, no incidents or recalls of this sort have been reported for this model, but a recall for a similar malfunction was issued in late 2023 for some models of the Chevrolet Trax, Buick Envista, and Buick Encore GX. This vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or others as of yet, but an insurance claim has been issued, so such an inspection may be forthcoming. No warning lamps or warning signals preceded this complete blackout of all the vehicle's lights and the main screen/instrument cluster. This malfunction appeared without warning and, in this case, during extremely dangerous, nighttime driving conditions.
NHTSA complaint #11632363 — an unverified report by a vehicle owner.
I was driving and came to a stop at a light and all the sudden in my car just shut off. It took me a minute to try to turn it back on while cars behind me honking their horn. I’m assuming it has something to do with the electric due to the start stop button. I don’t have official incident report because I was able to get my car turned back on. I looked it up on the Internet and several people are having this issue.
NHTSA complaint #11630026 — an unverified report by a vehicle owner.
Not safety, but GM recalled 2021Trailblazers to replace Evap Purge Pumps on vehicles showing check engine light resulting in bad purge pump diagnosis. Why only Trailblazers? I recently had to replace one on my 2021Envision at 37,588 miles after my check engine light came on. Fortunately I bought the extended insurance when I purchased my new vehicle and only paid the $100 deductible. Otherwise it would have cost me $404. If they knew of problems for that year, why not send out letters to other owners of GM vehicles? Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11593096 — an unverified report by a vehicle owner.
The collision warning system allows you to choose whether you want beeps or just seat vibration. I always chose beeps. But the vehicle randomly switches out of this and goes to seat vibration without me doing anything. This has happened numerous times, and the first time contributed to me, backing into another vehicle. I asked, my service department to check it and of course nothing showed up because it happens randomly. Just yesterday as I was pulling into my garage I was waiting for it to beep and nothing. So I put it in park and checked the vehicle settings, and once again, it was not on beeps, although I had never taken it off. I’m disgusted with the safety feature that is not working.
NHTSA complaint #11533232 — an unverified report by a vehicle owner.
I had just left the driveway at my in-laws house, which is approx. an hour and 45 minutes from my home. Within moments, randomly, the sun roof popped open, as if someone had hit a remote. It would not close, and after trying for a bit, decided to drive home and we would address it there. When I hit the open road, the roof went the rest of the way open and then about two miles from the house, I starting choking on the smell of burning plastic. I immediately pulled over on to the shoulder of a side road, turning off the car. My husband was in a vehicle behind me and came over and we were both very concerned the vehicle was going to catch on fire. He tried to pull the fuse in the panel, but when we turned the vehicle back on, there was smoke coming from the sunroof motor area, and the smell was atrocious. The inside hood liner was very warm near the rear of the vehicle with the motor. At that point, we decided to call a tow truck, because it was obvious there was an electrical short. Because the sun roof was stuck open, we had to get a car cover to protect it from the rain coming in. The dealership investigated the next day, and confirmed there was an electrical short that was throwing high-voltage power in to the sunroof. It had melted the motor and wires around it, and had we gone any further, the voltage would have caused a more significant fire. They had to do significant repairs, costing $1400, as well as some clean-up of the interior to try and ensure we weren't continuing to breathe burnt-plastic fumes.
NHTSA complaint #11520456 — an unverified report by a vehicle owner.
The interior windshield, side widows and rear window accumulates moisture and frost and it drips down on my dashboard, down my windows, and forms a puddle in the rear of my vehicle as it melts down. I’m afraid this is going to destroy my electrical system and the interior of my vehicle. I have to wipe up the water with a towel.
NHTSA complaint #11498760 — an unverified report by a vehicle owner.
On June 4, 2022 the radio bar showed a line in the middle of it and the volume of it would not increase. I could not hear anything. I tried everything even going into systems on the radio. Later that day it corrected itself and went back to normal. On June 18, 2022 the front passenger side window I put down approximately 1-1 1/4” and drove for maybe a half mile then decided to put it back up, it won’t move. I tried from both the drivers door control and passenger door, nothing. I looked in the manual and did what it stated to do, nothing, I got home turned off the car waited, turned the car back on and tried again, nothing. I called the dealership where I purchased the car and to my disappointment no service on Saturday. I have less than 35000 miles on this car no reason why I should be having issues.
NHTSA complaint #11469947 — an unverified report by a vehicle owner.
At 15,238 miles I was at gas station to fill up vehicle only to discover the fuel filler flap was broken and could not get gas nozzle in vehicle for fill up. Immediately had my mechanic look at it and they were able to repair it. They were able to reattach spring but could not attach sealing plate without a disassemble. Had to replace the fuel neck assembly. No warning lights had come on dash for gas vapor, or other things. I have pictures of mileage and broken fuel filler cap. This could have been disastrous if I was in some small town that could not get parts or had run out of gas somewhere or if gas vapors started leaking.
NHTSA complaint #11469406 — an unverified report by a vehicle owner.