NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
50,000 – 74,999 miles
627.3%
75,000 – 99,999 miles
836.4%
100,000 – 149,999 miles
418.2%
150,000+ miles
418.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
1991 Buick Regal 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 20May 2014
NHTSA investigations into the 1991 Buick Regal
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
2
investigations are
still open.
RQ99002Opened 4 Mar 1999Still openENGINE AND ENGINE COOLING:ENGINE
ENGINE CRADLE SEPARATION
ON APRIL 1, 1997, GENERAL MOTORS CORPORATION FILED A DEFECT INFORMATION REPORT TO RECALL THE SUBJECT VEHICLES, REGISTERED IN 14 HIGH CORROSION STATES, TO REPLACE THE REAR ENGINE CRADLE BOLTS AND RETAINERS.THE REAR ENGINE CRADLE BOLTS WOULD EITHER FRACTURER OR PULL THROUGH THE RETIANERS DUE TO CORROSION.AS OF SEPTEMBER 1998, THE SIXTH QUARTER, 59.3% OF THE SUBJECT VEHICLES HAD BEEN REPAIRED.IN ADDITION TO THE COMPLAINTS OF FRONT ENGINE CRADLE BOLT FAILURES IN THE ABOVE FAILURE REPORT SUMMARY, ODI HAS RECEIVED SIX REPORTS OF POSSIBLE FRONT ENGINE CRADLE BOLT FAILURES, INCLUDING TWO CRASHES.AN RQ...
RQ97017Opened 2 Oct 1997Still openSTRUCTURE
CRADLE BOLT FAILURES
RP01001Opened 28 Nov 2001Closed 13 Jun 2002STRUCTURE
STRUCTURE
EA00011Opened 10 Apr 2000Closed 12 Jan 2001ENGINE AND ENGINE COOLING
ENGINE CRADLE SEPARATION
THE ENGINE CRADLE FRONT BOLTS AND/OR RETAINERS MAY FAIL, ALLOWING THE FRONT OF THE ENGINE CRADLE TO FALL, POSSIBLY SEPARATING THE STEERING INTERMEDIATE SHAFT FROM THE STEERING GEAR, WITH COMPLETE LOSS OF STEERING CONTROL
PE94063Opened 12 Aug 1994Closed 21 Dec 1994SERVICE BRAKES, HYDRAULIC
CORRODED REAR DISK BRAKES
PE94048Opened 21 Jun 1994Closed 30 Dec 1994ENGINE AND ENGINE COOLING
EA92024Opened 26 Jun 1992Closed 31 Jan 1994VEHICLE SPEED CONTROL:LINKAGES
STICKING THROTTLE
Recalls on the 1991 Buick Regal
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
06E043000
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
00V189000
STRUCTURE
VEHICLE DESCRIPTION: PASSENGER VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, WHERE ROAD SALT USE IS HEAVY. A CONDITION WHERE ONE OR BOTH FRONT ENGINE CRADLE BOLTS CAN PULL THROUGH THE RETAINERS DUE TO CORROSION OF THE RETAINERS.
Risk: IF BOTH BOLTS PULL THROUGH, THE FRONT OF THE CRADLE WOULD NO LONGER BE SUPPORTED AT THE MOUNTING LOCATIONS AND THE STEERING INTERMEDIATE SHAFT COULD SEPARATE FROM THE STEERING GEAR.
97V058000
STRUCTURE
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, ILLINOIS, INDIANA, MAINE, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT AND WISCONSIN. THE REAR CRADLE BOLTS PULL THROUGH THE RETAINERS DUE TO CORROSION OF THE RETAINER. IF BOTH BOLTS PULL THROUGH, THE REAR CRADLE WOULD NOT LONGER BE SUPPORTED AT THESE MOUNTING LOCATIONS AND THE STEERING INTERMEDIATE SHAFT CAN SEPARATE FROM THE STEERING GEAR.
Risk: IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION, A VEHICLE CRASH COULD RESULT.
95V152000
EXTERIOR LIGHTING
INCORRECT CLEAR FRONT SIDE MARKER BULBS WERE INSTALLED RATHER THAN AMBER BULBS. THIS DOES NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: CONSEQUENCE OF NON-COMPLIANCE: DURING ILLUMINATION, THE BULBS WILL SHOW CLEAR RATHER THAN AMBER AND COULD MOMENTARILY CONFUSE OTHER DRIVERS.
93V145000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE FUEL FEED HOSE CAN PULL OUT OF THE CRIMPED COUPLING AT THE ENGINE END OF THE HOSE ASSEMBLY, CAUSING FUEL LEAKAGE.
Risk: IF THE COUPLING WERE TO SEPARATE AND AN IGNITION SOURCEIS PRESENT, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
92V003000
SEAT BELTS
THE FRONT DOOR SHOULDER BELT GUIDE LOOPS MAY BE CRACKED AND ARE NOT IN COMPLIANCE WITH FMVSS 208.
Risk: THE SEAT OCCUPANT FACES INCREASED RISK OF INJURY IN THEEVENT OF A SUDDEN STOP OR ACCIDENT.
91V005000
SEAT BELTS
FRONT SHOULDER SAFETY BELT WEBBING MAY SEPARATE AT FRONT BELT UPPER GUIDE LOOPS ON EITHER SIDE OF THE FRONT SEAT.
Risk: WEBBING SEPARATION COULD OCCUR WITHOUT PRIOR WARNING ANDINCREASE THE RISK OF INJURY TO BELTED FRONT OUTBOARD OCCUPANTS IN A HIGH ENERGYCRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200102881,828 units in Canada
Suspension
Vehicles located in the high corrosion provinces east of the Manitoba/Ontario border. Certain vehicles may exhibit a condition in which the frame/cradle retainer bolts pull through the retainers due to corrosion of the retainer. If both front bolts or both rear bolts pull through, the frame/cradle would not be properly supported and the intermediate steering shaft may separate from the steering gear. If this were to occur while the vehicle was in motion, a vehicle crash could result without prior warning. Correction: Dealers will replace the front and rear frame/cradle bolts and retainers. Note: This recall superceedes TC recall 1995-010.
Recall 200005213,717 units in Canada
Steering
On certain vehicles located in New Brunswick, Nova Scotia, Newfoundland and Prince Edward Island, extreme levels of moisture and salt can result in corrosion at or near the engine cradle mounts resulting in possible failure of the mounts. If failures occur at both rear mounts or both front mounts, movement of the cradle can cause separation of the steering intermediate shaft resulting in loss of steering control. Correction: Dealers will install reinforcement plates on repairable cradles, non repairable cradles will be replaced.
Recall 199501082,835 units in Canada
Steering
On certain vehicles, the rear engine cradle bolts may pull through due to corrosion of the retainers. If this should occur, the cradle would no longer be supported at these mounting locations and the steering shaft may separate from the steering gear. This could result in loss of steering control. Correction: Rear cradle bolts and retainers will be replaced.
Recall 19931425,703 units in Canada
Fuel System
VEHICLES WITH 3800 ENGINES MAY HAVE FUEL FEED HOSES WHICH MAY PULL OUT OF THE CRIMPED COUPLING AT THE ENGINE END OF THE HOSE ASSEMBLY. IF THIS COUPLING WERE TO SEPARATE, FUEL COULD SPILL ONTO HOT ENGINE COMPONENTS AND POSSIBLY CAUSE AN ENGINE COMPARTMENT FIRE. CORRECTION: A NEW FUEL FEED HOSE WILL BE INSTALLED ON AFFECTED VEHICLES.
Recall 199200252,782 units in Canada
Seats And Restraints
Certain vehicles do not comply with CMVSS 208 - Seatbelt Installations. Front door shoulder belt guide loops may not provide front seat occupants with proper protection in the event of a crash. Correction: Dealers will inspect the front door shoulder belt guide loops for possible cracks. If a cracked guide loop is found, both front door guide loops will have reinforcing plates installed.
Recall 199102240,417 units in Canada
Seats And Restraints
On certain vehicles, the front shoulder seat belt webbing may separate at the seat belt upper guide loops (driver and/or passenger side). Separation of the webbing would occur without prior warning and could increase the risk of injury to belted front outboard occupants in the event of a crash. Correction: Dealers will install a controlled rotation bracket on both the driver and passenger side front seat shoulder belt guide loops to prevent this condition from occuring.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 75,000 milesLynnville, IACrash1 injured
POWER TRAIN
FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES ARE ALSO INVESTIGATING WHETHER GM UNDERSTATED THE DEFECT TO FEDERAL SAFETY REGULATORS,UNDER THE TREAD ACT OR THE FED RECALL ACT,THE MANUFACTURER IS TO REPLACE THE FAULTY CAR,WHEN WILL MY CAR BE REPLACED WHAT ABOUT THE FRAME CRADLE BOLT RECALL, I HAD A ROLL OVER ACCIDENT IN A BUICK AND GM DID NOTHING , NEVER REPLACED ,REPAIRED , OR REIMBURSED ME . MY AIR BAG NEVER DEPLOYED , MY SEAT BELT WAS ALSO DEFECTED , YET DURING THIS RECALL GM GAVE CONGRESS OVER $300 MILLION IN ELECTION FUNDS TO LOOK THE OTHER WAY? $35 MILLION FINE IS A JOKE IF SOMEONE GAVE YOU $50 BILLION,THE $35 MILLION SHOULD BE 10 X THAT AMOUNT OR AT LEAST PAY FOR MY CAR , PAY FOR MY MEDICAL BILLS ($100,000 AND CLIMBING) LOOK AT FORD , THEY ARE RECALLING CARS TODAY FOR STEERING ISSUES YET GM COMES UP WITH A KEY FRAUD TO HIDE THE FRAME CRADLE BOLT ISSUE SEE PICTURES,MY AIRBAG NEVER WENT OFF AND MY SEAT BELT WAS ALSO FAULTY GM CUSTOMER CARE [XXX], I AM SORRY TO HEAR THAT YOU EXPERIENCED THIS WITH YOUR BUICK. I AM HAPPY TO HEAR THAT YOU ARE OKAY! I BELIEVE I HAVE LOCATED YOUR PREVIOUS CASE WITHIN OUR SYSTEM. IF THERE IS ANYTHING I CAN LOOK INTO FOR YOU, PLEASE PRIVATE MESSAGE ME YOUR VIN OR CASE NUMBER TO OUR GM CUSTOMER CARE PAGE. [XXX] GM CUSTOMER CARE IF GM IS LOOKING INTO 10+ YEAR OLD RECALLS IT CAN LOOK INTO MINE,ITS NOT ABOUT KEY RECALL ,THIS IS ABOUT ANY GM RECALL,MY CASE IS ON THE NHTSA WEB SITE HTTPS://WWW.FACEBOOK.COM/[XXX]/POSTS/10202966721162013 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10592944 — an unverified report by a vehicle owner.
at 75,000 milesLynnville, IACrash1 injured
SEAT BELTS
FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES ARE ALSO INVESTIGATING WHETHER GM UNDERSTATED THE DEFECT TO FEDERAL SAFETY REGULATORS,UNDER THE TREAD ACT OR THE FED RECALL ACT,THE MANUFACTURER IS TO REPLACE THE FAULTY CAR,WHEN WILL MY CAR BE REPLACED WHAT ABOUT THE FRAME CRADLE BOLT RECALL, I HAD A ROLL OVER ACCIDENT IN A BUICK AND GM DID NOTHING , NEVER REPLACED ,REPAIRED , OR REIMBURSED ME . MY AIR BAG NEVER DEPLOYED , MY SEAT BELT WAS ALSO DEFECTED , YET DURING THIS RECALL GM GAVE CONGRESS OVER $300 MILLION IN ELECTION FUNDS TO LOOK THE OTHER WAY? $35 MILLION FINE IS A JOKE IF SOMEONE GAVE YOU $50 BILLION,THE $35 MILLION SHOULD BE 10 X THAT AMOUNT OR AT LEAST PAY FOR MY CAR , PAY FOR MY MEDICAL BILLS ($100,000 AND CLIMBING) LOOK AT FORD , THEY ARE RECALLING CARS TODAY FOR STEERING ISSUES YET GM COMES UP WITH A KEY FRAUD TO HIDE THE FRAME CRADLE BOLT ISSUE SEE PICTURES,MY AIRBAG NEVER WENT OFF AND MY SEAT BELT WAS ALSO FAULTY GM CUSTOMER CARE [XXX], I AM SORRY TO HEAR THAT YOU EXPERIENCED THIS WITH YOUR BUICK. I AM HAPPY TO HEAR THAT YOU ARE OKAY! I BELIEVE I HAVE LOCATED YOUR PREVIOUS CASE WITHIN OUR SYSTEM. IF THERE IS ANYTHING I CAN LOOK INTO FOR YOU, PLEASE PRIVATE MESSAGE ME YOUR VIN OR CASE NUMBER TO OUR GM CUSTOMER CARE PAGE. [XXX] GM CUSTOMER CARE IF GM IS LOOKING INTO 10+ YEAR OLD RECALLS IT CAN LOOK INTO MINE,ITS NOT ABOUT KEY RECALL ,THIS IS ABOUT ANY GM RECALL,MY CASE IS ON THE NHTSA WEB SITE HTTPS://WWW.FACEBOOK.COM/[XXX]/POSTS/10202966721162013 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10592944 — an unverified report by a vehicle owner.
at 75,000 milesLynnville, IACrash1 injured
AIR BAGS
FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES ARE ALSO INVESTIGATING WHETHER GM UNDERSTATED THE DEFECT TO FEDERAL SAFETY REGULATORS,UNDER THE TREAD ACT OR THE FED RECALL ACT,THE MANUFACTURER IS TO REPLACE THE FAULTY CAR,WHEN WILL MY CAR BE REPLACED WHAT ABOUT THE FRAME CRADLE BOLT RECALL, I HAD A ROLL OVER ACCIDENT IN A BUICK AND GM DID NOTHING , NEVER REPLACED ,REPAIRED , OR REIMBURSED ME . MY AIR BAG NEVER DEPLOYED , MY SEAT BELT WAS ALSO DEFECTED , YET DURING THIS RECALL GM GAVE CONGRESS OVER $300 MILLION IN ELECTION FUNDS TO LOOK THE OTHER WAY? $35 MILLION FINE IS A JOKE IF SOMEONE GAVE YOU $50 BILLION,THE $35 MILLION SHOULD BE 10 X THAT AMOUNT OR AT LEAST PAY FOR MY CAR , PAY FOR MY MEDICAL BILLS ($100,000 AND CLIMBING) LOOK AT FORD , THEY ARE RECALLING CARS TODAY FOR STEERING ISSUES YET GM COMES UP WITH A KEY FRAUD TO HIDE THE FRAME CRADLE BOLT ISSUE SEE PICTURES,MY AIRBAG NEVER WENT OFF AND MY SEAT BELT WAS ALSO FAULTY GM CUSTOMER CARE [XXX], I AM SORRY TO HEAR THAT YOU EXPERIENCED THIS WITH YOUR BUICK. I AM HAPPY TO HEAR THAT YOU ARE OKAY! I BELIEVE I HAVE LOCATED YOUR PREVIOUS CASE WITHIN OUR SYSTEM. IF THERE IS ANYTHING I CAN LOOK INTO FOR YOU, PLEASE PRIVATE MESSAGE ME YOUR VIN OR CASE NUMBER TO OUR GM CUSTOMER CARE PAGE. [XXX] GM CUSTOMER CARE IF GM IS LOOKING INTO 10+ YEAR OLD RECALLS IT CAN LOOK INTO MINE,ITS NOT ABOUT KEY RECALL ,THIS IS ABOUT ANY GM RECALL,MY CASE IS ON THE NHTSA WEB SITE HTTPS://WWW.FACEBOOK.COM/[XXX]/POSTS/10202966721162013 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10592944 — an unverified report by a vehicle owner.
at 75,000 milesLynnville, IACrash1 injured
STRUCTURE
FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES ARE ALSO INVESTIGATING WHETHER GM UNDERSTATED THE DEFECT TO FEDERAL SAFETY REGULATORS,UNDER THE TREAD ACT OR THE FED RECALL ACT,THE MANUFACTURER IS TO REPLACE THE FAULTY CAR,WHEN WILL MY CAR BE REPLACED WHAT ABOUT THE FRAME CRADLE BOLT RECALL, I HAD A ROLL OVER ACCIDENT IN A BUICK AND GM DID NOTHING , NEVER REPLACED ,REPAIRED , OR REIMBURSED ME . MY AIR BAG NEVER DEPLOYED , MY SEAT BELT WAS ALSO DEFECTED , YET DURING THIS RECALL GM GAVE CONGRESS OVER $300 MILLION IN ELECTION FUNDS TO LOOK THE OTHER WAY? $35 MILLION FINE IS A JOKE IF SOMEONE GAVE YOU $50 BILLION,THE $35 MILLION SHOULD BE 10 X THAT AMOUNT OR AT LEAST PAY FOR MY CAR , PAY FOR MY MEDICAL BILLS ($100,000 AND CLIMBING) LOOK AT FORD , THEY ARE RECALLING CARS TODAY FOR STEERING ISSUES YET GM COMES UP WITH A KEY FRAUD TO HIDE THE FRAME CRADLE BOLT ISSUE SEE PICTURES,MY AIRBAG NEVER WENT OFF AND MY SEAT BELT WAS ALSO FAULTY GM CUSTOMER CARE [XXX], I AM SORRY TO HEAR THAT YOU EXPERIENCED THIS WITH YOUR BUICK. I AM HAPPY TO HEAR THAT YOU ARE OKAY! I BELIEVE I HAVE LOCATED YOUR PREVIOUS CASE WITHIN OUR SYSTEM. IF THERE IS ANYTHING I CAN LOOK INTO FOR YOU, PLEASE PRIVATE MESSAGE ME YOUR VIN OR CASE NUMBER TO OUR GM CUSTOMER CARE PAGE. [XXX] GM CUSTOMER CARE IF GM IS LOOKING INTO 10+ YEAR OLD RECALLS IT CAN LOOK INTO MINE,ITS NOT ABOUT KEY RECALL ,THIS IS ABOUT ANY GM RECALL,MY CASE IS ON THE NHTSA WEB SITE HTTPS://WWW.FACEBOOK.COM/[XXX]/POSTS/10202966721162013 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10592944 — an unverified report by a vehicle owner.
at 80,000 milesLynnville, IACrash
SEAT BELTS
WAS TRAVELING ON A CURVE WHEN IN SPLIT SECOND LOSS STEERING AND ENDED OFF ROADWAY UPSIDE DOWN ,IT WAS AFTER ABOUT A YEAR I STARTED GETTING RECALL NOTICES THAT SAID THIS SAME THING WOULD HAPPEN ,THESE RECALLS STARTED IN 2000,AND 2001 ,AND THAT'S WHEN I STARTED TO THINK THAT INFACT THE BOLTS FAILING CAUSED MY ACCIDENT OR CONTRIBUTED TO IT . I MADE CALLS TO BUICK AND WAS EVEN SENT A RECALL LIST POST DATED 12-20-2000, TODAY LOOKING ONLINE SEEMS ALOT OF TROUBLE WITH BOLTS WERE OCCURRING 96 + 97 BUT I WAS NEVER NOTICED UNTIL IT WAS TOO LATE ,I CALLED BUICK LAST YEAR AND THEY NOW SAY THEY HAVE NO INFO ON MY PRIOR YEARS CALLS TO THEM ,AND TO DATE I HAVE NOT BEEN REIMBURSED FOR MY LOSSES ,NO OFFER TO REPAIR ,REFUND ECT . MY ONLY THOUGHT THAT THESE NEED TO BE BETTER NOTICED TO CONSUMERS FOR SAFETY REASONS, AS WITH TOYOTA RECALL I'M NOT SURE THE PUBLIC IS OR HAS BEEN MADE AWARE THAT THEY SHOULD REPORT ANY THING ABOUT A CAR TO THE NHTSA WEB SITE AND LET IT WORK OUT ITSELF THRU THE DATABASE, I DID NOT HAVE A COMPUTER BACK THEN TO ACCESS THE 10 FOLD INFO ON SUCH RECALLS TO PROTECT THE PUBLIC ,MY MAIN CONCERN TODAY IS WHAT IS BUICK GOING TO DO FOR MY LOSSES? THANK YOU
NHTSA complaint #10313401 — an unverified report by a vehicle owner.
at 80,000 milesLynnville, IACrash
STRUCTURE:FRAME AND MEMBERS
WAS TRAVELING ON A CURVE WHEN IN SPLIT SECOND LOSS STEERING AND ENDED OFF ROADWAY UPSIDE DOWN ,IT WAS AFTER ABOUT A YEAR I STARTED GETTING RECALL NOTICES THAT SAID THIS SAME THING WOULD HAPPEN ,THESE RECALLS STARTED IN 2000,AND 2001 ,AND THAT'S WHEN I STARTED TO THINK THAT INFACT THE BOLTS FAILING CAUSED MY ACCIDENT OR CONTRIBUTED TO IT . I MADE CALLS TO BUICK AND WAS EVEN SENT A RECALL LIST POST DATED 12-20-2000, TODAY LOOKING ONLINE SEEMS ALOT OF TROUBLE WITH BOLTS WERE OCCURRING 96 + 97 BUT I WAS NEVER NOTICED UNTIL IT WAS TOO LATE ,I CALLED BUICK LAST YEAR AND THEY NOW SAY THEY HAVE NO INFO ON MY PRIOR YEARS CALLS TO THEM ,AND TO DATE I HAVE NOT BEEN REIMBURSED FOR MY LOSSES ,NO OFFER TO REPAIR ,REFUND ECT . MY ONLY THOUGHT THAT THESE NEED TO BE BETTER NOTICED TO CONSUMERS FOR SAFETY REASONS, AS WITH TOYOTA RECALL I'M NOT SURE THE PUBLIC IS OR HAS BEEN MADE AWARE THAT THEY SHOULD REPORT ANY THING ABOUT A CAR TO THE NHTSA WEB SITE AND LET IT WORK OUT ITSELF THRU THE DATABASE, I DID NOT HAVE A COMPUTER BACK THEN TO ACCESS THE 10 FOLD INFO ON SUCH RECALLS TO PROTECT THE PUBLIC ,MY MAIN CONCERN TODAY IS WHAT IS BUICK GOING TO DO FOR MY LOSSES? THANK YOU
NHTSA complaint #10313401 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 75,000 milesLynnville, IACrash1 injured
POWER TRAIN
FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES ARE ALSO INVESTIGATING WHETHER GM UNDERSTATED THE DEFECT TO FEDERAL SAFETY REGULATORS,UNDER THE TREAD ACT OR THE FED RECALL ACT,THE MANUFACTURER IS TO REPLACE THE FAULTY CAR,WHEN WILL MY CAR BE REPLACED WHAT ABOUT THE FRAME CRADLE BOLT RECALL, I HAD A ROLL OVER ACCIDENT IN A BUICK AND GM DID NOTHING , NEVER REPLACED ,REPAIRED , OR REIMBURSED ME . MY AIR BAG NEVER DEPLOYED , MY SEAT BELT WAS ALSO DEFECTED , YET DURING THIS RECALL GM GAVE CONGRESS OVER $300 MILLION IN ELECTION FUNDS TO LOOK THE OTHER WAY? $35 MILLION FINE IS A JOKE IF SOMEONE GAVE YOU $50 BILLION,THE $35 MILLION SHOULD BE 10 X THAT AMOUNT OR AT LEAST PAY FOR MY CAR , PAY FOR MY MEDICAL BILLS ($100,000 AND CLIMBING) LOOK AT FORD , THEY ARE RECALLING CARS TODAY FOR STEERING ISSUES YET GM COMES UP WITH A KEY FRAUD TO HIDE THE FRAME CRADLE BOLT ISSUE SEE PICTURES,MY AIRBAG NEVER WENT OFF AND MY SEAT BELT WAS ALSO FAULTY GM CUSTOMER CARE [XXX], I AM SORRY TO HEAR THAT YOU EXPERIENCED THIS WITH YOUR BUICK. I AM HAPPY TO HEAR THAT YOU ARE OKAY! I BELIEVE I HAVE LOCATED YOUR PREVIOUS CASE WITHIN OUR SYSTEM. IF THERE IS ANYTHING I CAN LOOK INTO FOR YOU, PLEASE PRIVATE MESSAGE ME YOUR VIN OR CASE NUMBER TO OUR GM CUSTOMER CARE PAGE. [XXX] GM CUSTOMER CARE IF GM IS LOOKING INTO 10+ YEAR OLD RECALLS IT CAN LOOK INTO MINE,ITS NOT ABOUT KEY RECALL ,THIS IS ABOUT ANY GM RECALL,MY CASE IS ON THE NHTSA WEB SITE HTTPS://WWW.FACEBOOK.COM/[XXX]/POSTS/10202966721162013 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10592944 — an unverified report by a vehicle owner.
at 75,000 milesLynnville, IACrash1 injured
SEAT BELTS
FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES ARE ALSO INVESTIGATING WHETHER GM UNDERSTATED THE DEFECT TO FEDERAL SAFETY REGULATORS,UNDER THE TREAD ACT OR THE FED RECALL ACT,THE MANUFACTURER IS TO REPLACE THE FAULTY CAR,WHEN WILL MY CAR BE REPLACED WHAT ABOUT THE FRAME CRADLE BOLT RECALL, I HAD A ROLL OVER ACCIDENT IN A BUICK AND GM DID NOTHING , NEVER REPLACED ,REPAIRED , OR REIMBURSED ME . MY AIR BAG NEVER DEPLOYED , MY SEAT BELT WAS ALSO DEFECTED , YET DURING THIS RECALL GM GAVE CONGRESS OVER $300 MILLION IN ELECTION FUNDS TO LOOK THE OTHER WAY? $35 MILLION FINE IS A JOKE IF SOMEONE GAVE YOU $50 BILLION,THE $35 MILLION SHOULD BE 10 X THAT AMOUNT OR AT LEAST PAY FOR MY CAR , PAY FOR MY MEDICAL BILLS ($100,000 AND CLIMBING) LOOK AT FORD , THEY ARE RECALLING CARS TODAY FOR STEERING ISSUES YET GM COMES UP WITH A KEY FRAUD TO HIDE THE FRAME CRADLE BOLT ISSUE SEE PICTURES,MY AIRBAG NEVER WENT OFF AND MY SEAT BELT WAS ALSO FAULTY GM CUSTOMER CARE [XXX], I AM SORRY TO HEAR THAT YOU EXPERIENCED THIS WITH YOUR BUICK. I AM HAPPY TO HEAR THAT YOU ARE OKAY! I BELIEVE I HAVE LOCATED YOUR PREVIOUS CASE WITHIN OUR SYSTEM. IF THERE IS ANYTHING I CAN LOOK INTO FOR YOU, PLEASE PRIVATE MESSAGE ME YOUR VIN OR CASE NUMBER TO OUR GM CUSTOMER CARE PAGE. [XXX] GM CUSTOMER CARE IF GM IS LOOKING INTO 10+ YEAR OLD RECALLS IT CAN LOOK INTO MINE,ITS NOT ABOUT KEY RECALL ,THIS IS ABOUT ANY GM RECALL,MY CASE IS ON THE NHTSA WEB SITE HTTPS://WWW.FACEBOOK.COM/[XXX]/POSTS/10202966721162013 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10592944 — an unverified report by a vehicle owner.
at 75,000 milesLynnville, IACrash1 injured
AIR BAGS
FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES ARE ALSO INVESTIGATING WHETHER GM UNDERSTATED THE DEFECT TO FEDERAL SAFETY REGULATORS,UNDER THE TREAD ACT OR THE FED RECALL ACT,THE MANUFACTURER IS TO REPLACE THE FAULTY CAR,WHEN WILL MY CAR BE REPLACED WHAT ABOUT THE FRAME CRADLE BOLT RECALL, I HAD A ROLL OVER ACCIDENT IN A BUICK AND GM DID NOTHING , NEVER REPLACED ,REPAIRED , OR REIMBURSED ME . MY AIR BAG NEVER DEPLOYED , MY SEAT BELT WAS ALSO DEFECTED , YET DURING THIS RECALL GM GAVE CONGRESS OVER $300 MILLION IN ELECTION FUNDS TO LOOK THE OTHER WAY? $35 MILLION FINE IS A JOKE IF SOMEONE GAVE YOU $50 BILLION,THE $35 MILLION SHOULD BE 10 X THAT AMOUNT OR AT LEAST PAY FOR MY CAR , PAY FOR MY MEDICAL BILLS ($100,000 AND CLIMBING) LOOK AT FORD , THEY ARE RECALLING CARS TODAY FOR STEERING ISSUES YET GM COMES UP WITH A KEY FRAUD TO HIDE THE FRAME CRADLE BOLT ISSUE SEE PICTURES,MY AIRBAG NEVER WENT OFF AND MY SEAT BELT WAS ALSO FAULTY GM CUSTOMER CARE [XXX], I AM SORRY TO HEAR THAT YOU EXPERIENCED THIS WITH YOUR BUICK. I AM HAPPY TO HEAR THAT YOU ARE OKAY! I BELIEVE I HAVE LOCATED YOUR PREVIOUS CASE WITHIN OUR SYSTEM. IF THERE IS ANYTHING I CAN LOOK INTO FOR YOU, PLEASE PRIVATE MESSAGE ME YOUR VIN OR CASE NUMBER TO OUR GM CUSTOMER CARE PAGE. [XXX] GM CUSTOMER CARE IF GM IS LOOKING INTO 10+ YEAR OLD RECALLS IT CAN LOOK INTO MINE,ITS NOT ABOUT KEY RECALL ,THIS IS ABOUT ANY GM RECALL,MY CASE IS ON THE NHTSA WEB SITE HTTPS://WWW.FACEBOOK.COM/[XXX]/POSTS/10202966721162013 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10592944 — an unverified report by a vehicle owner.
at 75,000 milesLynnville, IACrash1 injured
STRUCTURE
FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES ARE ALSO INVESTIGATING WHETHER GM UNDERSTATED THE DEFECT TO FEDERAL SAFETY REGULATORS,UNDER THE TREAD ACT OR THE FED RECALL ACT,THE MANUFACTURER IS TO REPLACE THE FAULTY CAR,WHEN WILL MY CAR BE REPLACED WHAT ABOUT THE FRAME CRADLE BOLT RECALL, I HAD A ROLL OVER ACCIDENT IN A BUICK AND GM DID NOTHING , NEVER REPLACED ,REPAIRED , OR REIMBURSED ME . MY AIR BAG NEVER DEPLOYED , MY SEAT BELT WAS ALSO DEFECTED , YET DURING THIS RECALL GM GAVE CONGRESS OVER $300 MILLION IN ELECTION FUNDS TO LOOK THE OTHER WAY? $35 MILLION FINE IS A JOKE IF SOMEONE GAVE YOU $50 BILLION,THE $35 MILLION SHOULD BE 10 X THAT AMOUNT OR AT LEAST PAY FOR MY CAR , PAY FOR MY MEDICAL BILLS ($100,000 AND CLIMBING) LOOK AT FORD , THEY ARE RECALLING CARS TODAY FOR STEERING ISSUES YET GM COMES UP WITH A KEY FRAUD TO HIDE THE FRAME CRADLE BOLT ISSUE SEE PICTURES,MY AIRBAG NEVER WENT OFF AND MY SEAT BELT WAS ALSO FAULTY GM CUSTOMER CARE [XXX], I AM SORRY TO HEAR THAT YOU EXPERIENCED THIS WITH YOUR BUICK. I AM HAPPY TO HEAR THAT YOU ARE OKAY! I BELIEVE I HAVE LOCATED YOUR PREVIOUS CASE WITHIN OUR SYSTEM. IF THERE IS ANYTHING I CAN LOOK INTO FOR YOU, PLEASE PRIVATE MESSAGE ME YOUR VIN OR CASE NUMBER TO OUR GM CUSTOMER CARE PAGE. [XXX] GM CUSTOMER CARE IF GM IS LOOKING INTO 10+ YEAR OLD RECALLS IT CAN LOOK INTO MINE,ITS NOT ABOUT KEY RECALL ,THIS IS ABOUT ANY GM RECALL,MY CASE IS ON THE NHTSA WEB SITE HTTPS://WWW.FACEBOOK.COM/[XXX]/POSTS/10202966721162013 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10592944 — an unverified report by a vehicle owner.
at 157,309 milesStanley, KS
STEERING
ABRUPT, TOTAL LOSS OF STEERING CONTROL: AS THE VEHICLE ROLLED TO A STOP AT A TRAFFIC SIGNAL, AND LOUD "BANG" WAS HEARD AND FELT COMING FROM THE FRONT END OF THE CAR. CAUTIOUSLY MOVING OFF FROM THE STOP, THERE WAS A COMPLETE LOSS OF STEERING CONTROL; THE STEERING WHEEL JUST SPUN FREELY, WHILE THE VEHICLE TRACKED ALMOST STRAIGHT AHEAD. SINCE THERE WAS STILL POWER AND BRAKING, THE DRIVER WAS ABLE TO ROLL TO A STOP ON THE RIGHT SHOULDER OF THE ROAD. (IF THE LOSS OF STEERING CONTROL HAD OCCURRED THREE MINUTES LATER, IT WOULD HAVE BEEN AT 65 MPH ... WITH POSSIBLY FATAL CONSEQUENCES.) IN THIS VEHICLE THE ENGINE, TRANSMISSION, FRONT SUSPENSION, AND STEERING RACK ARE MOUNTED ON A SUBFRAME. THE SUBFRAME, IN TURN, IS ATTACHED TO THE PRIMARY STRUCTURAL FRAME OF THE VEHICLE WITH FOUR BOLTS M12X1.25 BOLTS; THE ATTACHMENTS INCLUDE RUBBER BUSHINGS TO PROVIDE SOME SHOCK ISOLATION BETWEEN THE SUBFRAME AND THE REST OF THE VEHICLE. THERE IS A STEEL SLEEVE WHICH INSERTS INTO THE INNER BORE OF THE ISOLATION BUSHINGS, AND THROUGH WHICH THE MOUNTING BOLT IS INSERTED. (SEE ILLUSTRATION FROM GENERAL MOTORS "1991 BUICK REGAL SERVICE MANUAL," P. 10.3.3, FIGURE 1.) THERE APPEARS TO HAVE BEEN NO CORROSION PROTECTION PROVIDED OR APPLIED TO THESE SUBFRAME ATTACH COMPONENTS DURING VEHICLE ASSEMBLY. UPON INSPECTION, THE CAUSE OF THE INCIDENT WAS DETERMINED TO BE FAILURE OF BOTH REAR SUBFRAME ATTACHMENT BOLTS AND/OR ISOLATION BUSHINGS DUE TO SEVERE CORROSION IN SERVICE. IMMEDIATELY FOLLOWING THE BOLT FAILURES, THE FRONT SUSPENSION SPRINGS FORCED THE REAR OF THE SUBFRAME DOWNWARD, RESULTING IN THE STEERING COLUMN SHAFT DISCONNECTING ENTIRELY FROM THE STEERING RACK ASSEMBLY.
NHTSA complaint #10393193 — an unverified report by a vehicle owner.
at 157,309 milesStanley, KS
UNKNOWN OR OTHER
ABRUPT, TOTAL LOSS OF STEERING CONTROL: AS THE VEHICLE ROLLED TO A STOP AT A TRAFFIC SIGNAL, AND LOUD "BANG" WAS HEARD AND FELT COMING FROM THE FRONT END OF THE CAR. CAUTIOUSLY MOVING OFF FROM THE STOP, THERE WAS A COMPLETE LOSS OF STEERING CONTROL; THE STEERING WHEEL JUST SPUN FREELY, WHILE THE VEHICLE TRACKED ALMOST STRAIGHT AHEAD. SINCE THERE WAS STILL POWER AND BRAKING, THE DRIVER WAS ABLE TO ROLL TO A STOP ON THE RIGHT SHOULDER OF THE ROAD. (IF THE LOSS OF STEERING CONTROL HAD OCCURRED THREE MINUTES LATER, IT WOULD HAVE BEEN AT 65 MPH ... WITH POSSIBLY FATAL CONSEQUENCES.) IN THIS VEHICLE THE ENGINE, TRANSMISSION, FRONT SUSPENSION, AND STEERING RACK ARE MOUNTED ON A SUBFRAME. THE SUBFRAME, IN TURN, IS ATTACHED TO THE PRIMARY STRUCTURAL FRAME OF THE VEHICLE WITH FOUR BOLTS M12X1.25 BOLTS; THE ATTACHMENTS INCLUDE RUBBER BUSHINGS TO PROVIDE SOME SHOCK ISOLATION BETWEEN THE SUBFRAME AND THE REST OF THE VEHICLE. THERE IS A STEEL SLEEVE WHICH INSERTS INTO THE INNER BORE OF THE ISOLATION BUSHINGS, AND THROUGH WHICH THE MOUNTING BOLT IS INSERTED. (SEE ILLUSTRATION FROM GENERAL MOTORS "1991 BUICK REGAL SERVICE MANUAL," P. 10.3.3, FIGURE 1.) THERE APPEARS TO HAVE BEEN NO CORROSION PROTECTION PROVIDED OR APPLIED TO THESE SUBFRAME ATTACH COMPONENTS DURING VEHICLE ASSEMBLY. UPON INSPECTION, THE CAUSE OF THE INCIDENT WAS DETERMINED TO BE FAILURE OF BOTH REAR SUBFRAME ATTACHMENT BOLTS AND/OR ISOLATION BUSHINGS DUE TO SEVERE CORROSION IN SERVICE. IMMEDIATELY FOLLOWING THE BOLT FAILURES, THE FRONT SUSPENSION SPRINGS FORCED THE REAR OF THE SUBFRAME DOWNWARD, RESULTING IN THE STEERING COLUMN SHAFT DISCONNECTING ENTIRELY FROM THE STEERING RACK ASSEMBLY.
NHTSA complaint #10393193 — an unverified report by a vehicle owner.
at 157,309 milesStanley, KS
SUSPENSION
ABRUPT, TOTAL LOSS OF STEERING CONTROL: AS THE VEHICLE ROLLED TO A STOP AT A TRAFFIC SIGNAL, AND LOUD "BANG" WAS HEARD AND FELT COMING FROM THE FRONT END OF THE CAR. CAUTIOUSLY MOVING OFF FROM THE STOP, THERE WAS A COMPLETE LOSS OF STEERING CONTROL; THE STEERING WHEEL JUST SPUN FREELY, WHILE THE VEHICLE TRACKED ALMOST STRAIGHT AHEAD. SINCE THERE WAS STILL POWER AND BRAKING, THE DRIVER WAS ABLE TO ROLL TO A STOP ON THE RIGHT SHOULDER OF THE ROAD. (IF THE LOSS OF STEERING CONTROL HAD OCCURRED THREE MINUTES LATER, IT WOULD HAVE BEEN AT 65 MPH ... WITH POSSIBLY FATAL CONSEQUENCES.) IN THIS VEHICLE THE ENGINE, TRANSMISSION, FRONT SUSPENSION, AND STEERING RACK ARE MOUNTED ON A SUBFRAME. THE SUBFRAME, IN TURN, IS ATTACHED TO THE PRIMARY STRUCTURAL FRAME OF THE VEHICLE WITH FOUR BOLTS M12X1.25 BOLTS; THE ATTACHMENTS INCLUDE RUBBER BUSHINGS TO PROVIDE SOME SHOCK ISOLATION BETWEEN THE SUBFRAME AND THE REST OF THE VEHICLE. THERE IS A STEEL SLEEVE WHICH INSERTS INTO THE INNER BORE OF THE ISOLATION BUSHINGS, AND THROUGH WHICH THE MOUNTING BOLT IS INSERTED. (SEE ILLUSTRATION FROM GENERAL MOTORS "1991 BUICK REGAL SERVICE MANUAL," P. 10.3.3, FIGURE 1.) THERE APPEARS TO HAVE BEEN NO CORROSION PROTECTION PROVIDED OR APPLIED TO THESE SUBFRAME ATTACH COMPONENTS DURING VEHICLE ASSEMBLY. UPON INSPECTION, THE CAUSE OF THE INCIDENT WAS DETERMINED TO BE FAILURE OF BOTH REAR SUBFRAME ATTACHMENT BOLTS AND/OR ISOLATION BUSHINGS DUE TO SEVERE CORROSION IN SERVICE. IMMEDIATELY FOLLOWING THE BOLT FAILURES, THE FRONT SUSPENSION SPRINGS FORCED THE REAR OF THE SUBFRAME DOWNWARD, RESULTING IN THE STEERING COLUMN SHAFT DISCONNECTING ENTIRELY FROM THE STEERING RACK ASSEMBLY.
NHTSA complaint #10393193 — an unverified report by a vehicle owner.
at 80,000 milesLynnville, IACrash
SEAT BELTS
WAS TRAVELING ON A CURVE WHEN IN SPLIT SECOND LOSS STEERING AND ENDED OFF ROADWAY UPSIDE DOWN ,IT WAS AFTER ABOUT A YEAR I STARTED GETTING RECALL NOTICES THAT SAID THIS SAME THING WOULD HAPPEN ,THESE RECALLS STARTED IN 2000,AND 2001 ,AND THAT'S WHEN I STARTED TO THINK THAT INFACT THE BOLTS FAILING CAUSED MY ACCIDENT OR CONTRIBUTED TO IT . I MADE CALLS TO BUICK AND WAS EVEN SENT A RECALL LIST POST DATED 12-20-2000, TODAY LOOKING ONLINE SEEMS ALOT OF TROUBLE WITH BOLTS WERE OCCURRING 96 + 97 BUT I WAS NEVER NOTICED UNTIL IT WAS TOO LATE ,I CALLED BUICK LAST YEAR AND THEY NOW SAY THEY HAVE NO INFO ON MY PRIOR YEARS CALLS TO THEM ,AND TO DATE I HAVE NOT BEEN REIMBURSED FOR MY LOSSES ,NO OFFER TO REPAIR ,REFUND ECT . MY ONLY THOUGHT THAT THESE NEED TO BE BETTER NOTICED TO CONSUMERS FOR SAFETY REASONS, AS WITH TOYOTA RECALL I'M NOT SURE THE PUBLIC IS OR HAS BEEN MADE AWARE THAT THEY SHOULD REPORT ANY THING ABOUT A CAR TO THE NHTSA WEB SITE AND LET IT WORK OUT ITSELF THRU THE DATABASE, I DID NOT HAVE A COMPUTER BACK THEN TO ACCESS THE 10 FOLD INFO ON SUCH RECALLS TO PROTECT THE PUBLIC ,MY MAIN CONCERN TODAY IS WHAT IS BUICK GOING TO DO FOR MY LOSSES? THANK YOU
NHTSA complaint #10313401 — an unverified report by a vehicle owner.
at 80,000 milesLynnville, IACrash
STRUCTURE:FRAME AND MEMBERS
WAS TRAVELING ON A CURVE WHEN IN SPLIT SECOND LOSS STEERING AND ENDED OFF ROADWAY UPSIDE DOWN ,IT WAS AFTER ABOUT A YEAR I STARTED GETTING RECALL NOTICES THAT SAID THIS SAME THING WOULD HAPPEN ,THESE RECALLS STARTED IN 2000,AND 2001 ,AND THAT'S WHEN I STARTED TO THINK THAT INFACT THE BOLTS FAILING CAUSED MY ACCIDENT OR CONTRIBUTED TO IT . I MADE CALLS TO BUICK AND WAS EVEN SENT A RECALL LIST POST DATED 12-20-2000, TODAY LOOKING ONLINE SEEMS ALOT OF TROUBLE WITH BOLTS WERE OCCURRING 96 + 97 BUT I WAS NEVER NOTICED UNTIL IT WAS TOO LATE ,I CALLED BUICK LAST YEAR AND THEY NOW SAY THEY HAVE NO INFO ON MY PRIOR YEARS CALLS TO THEM ,AND TO DATE I HAVE NOT BEEN REIMBURSED FOR MY LOSSES ,NO OFFER TO REPAIR ,REFUND ECT . MY ONLY THOUGHT THAT THESE NEED TO BE BETTER NOTICED TO CONSUMERS FOR SAFETY REASONS, AS WITH TOYOTA RECALL I'M NOT SURE THE PUBLIC IS OR HAS BEEN MADE AWARE THAT THEY SHOULD REPORT ANY THING ABOUT A CAR TO THE NHTSA WEB SITE AND LET IT WORK OUT ITSELF THRU THE DATABASE, I DID NOT HAVE A COMPUTER BACK THEN TO ACCESS THE 10 FOLD INFO ON SUCH RECALLS TO PROTECT THE PUBLIC ,MY MAIN CONCERN TODAY IS WHAT IS BUICK GOING TO DO FOR MY LOSSES? THANK YOU
NHTSA complaint #10313401 — an unverified report by a vehicle owner.
at 80,000 milesLynnville, IACrash
STEERING
WAS TRAVELING ON A CURVE WHEN IN SPLIT SECOND LOSS STEERING AND ENDED OFF ROADWAY UPSIDE DOWN ,IT WAS AFTER ABOUT A YEAR I STARTED GETTING RECALL NOTICES THAT SAID THIS SAME THING WOULD HAPPEN ,THESE RECALLS STARTED IN 2000,AND 2001 ,AND THAT'S WHEN I STARTED TO THINK THAT INFACT THE BOLTS FAILING CAUSED MY ACCIDENT OR CONTRIBUTED TO IT . I MADE CALLS TO BUICK AND WAS EVEN SENT A RECALL LIST POST DATED 12-20-2000, TODAY LOOKING ONLINE SEEMS ALOT OF TROUBLE WITH BOLTS WERE OCCURRING 96 + 97 BUT I WAS NEVER NOTICED UNTIL IT WAS TOO LATE ,I CALLED BUICK LAST YEAR AND THEY NOW SAY THEY HAVE NO INFO ON MY PRIOR YEARS CALLS TO THEM ,AND TO DATE I HAVE NOT BEEN REIMBURSED FOR MY LOSSES ,NO OFFER TO REPAIR ,REFUND ECT . MY ONLY THOUGHT THAT THESE NEED TO BE BETTER NOTICED TO CONSUMERS FOR SAFETY REASONS, AS WITH TOYOTA RECALL I'M NOT SURE THE PUBLIC IS OR HAS BEEN MADE AWARE THAT THEY SHOULD REPORT ANY THING ABOUT A CAR TO THE NHTSA WEB SITE AND LET IT WORK OUT ITSELF THRU THE DATABASE, I DID NOT HAVE A COMPUTER BACK THEN TO ACCESS THE 10 FOLD INFO ON SUCH RECALLS TO PROTECT THE PUBLIC ,MY MAIN CONCERN TODAY IS WHAT IS BUICK GOING TO DO FOR MY LOSSES? THANK YOU
NHTSA complaint #10313401 — an unverified report by a vehicle owner.
at 125,000 milesLittle Chute, WI
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1991 BUICK REGAL. WHILE ATTEMPTING TO PULL INTO A PARKING SPACE AT 2 MPH, THE CONTACT HEARD A LOUD NOISE. HE INSPECTED THE VEHICLE AND NOTICED THAT THE SUBFRAME FAILED AND WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND IT WAS DISCOVERED THAT THE REAR CRADLE BOLTS PULLED THROUGH THE RETAINERS DUE TO CORROSION. THE FAILURE CAUSED A SEPARATION OF THE STEERING SHAFT. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 97V058000 (STRUCTURE); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS, WHICH EXCEEDED $600. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 125,000.
NHTSA complaint #10237742 — an unverified report by a vehicle owner.
at 59,000 milesOmaha, NE
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL*THE CONTACT OWNS A 1991 BUICK REGAL. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE ANTILOCK BRAKING SYSTEM WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. HE ALSO STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD WHEN DEPRESSED AND NOTICED BRAKE FLUID LEAVING FROM THE VEHICLE. THE MECHANIC STATED THAT THE MASTER CYLINDER WAS DEFECTIVE AND WAS UNABLE TO REPLACE THE PART BECAUSE IT WAS NO LONGER IN STOCK. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 59,000.
NHTSA complaint #10191065 — an unverified report by a vehicle owner.
at 102,000 milesNiagara Falls, NY
STRUCTURE
DT*: THE CONTACT STATED WHILE DRIVING 2 MPH ON A CITY STREET, THERE WAS A BANGING NOISE FOLLOWED BY A LOSS OF POWER STEERING. THE CONTACT MANAGED TO PULL THE VEHICLE OVER WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE ENGINE SLIPPED OUT OF ITS MOUNT BECAUSE THE ENGINE CRADLE BOLTS HAD FRACTURED AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 00V189000, REGARDING THE STRUCTURE. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.
NHTSA complaint #10169843 — an unverified report by a vehicle owner.
at 120,000 milesHixson, TN
WHEELS
ON APPROXIMATELY JULY 5, 2006 I HEARD A NOISE COMING FROM THE LEFT FRONT OF MY 1991 BUICK REGAL [XXX]. AS I AM A CERTIFIED MECHANIC, I REMOVED THE WHEEL AND TIRE IN ORDER TO INSPECT THE FRONT END COMPONENTS FOR A PROBLEM. I FOUND THAT THE STEEL WHEEL HAD A LARGE CRACK THAT WRAPPED ABOUT TWO THIRDS OF THE AREA AROUND THE LUG HOLES. THIS CRACK APPEARED TO BE CAUSED BY METAL FATIGUE. I THEN REMOVED THE OTHER WHEELS ON THE VEHICLE AND FOUND SMALLER CRACKS AROUND TWO OF THE REMAINING THREE WHEELS. I REPORTED THE PROBLEM TO BOTH GENERAL MOTORS AND MY DEALERSHIP. THIS VEHICLE WAS ORIGINALLY PURCHASED BY MY WIFE AND HAS NEVER BEEN ABUSED OR WRECKED. SINCE THERE ARE MANY THOUSANDS OF VEHICLES WHICH ARE USING THESE WHEELS, I FEEL THAT THERE IS A SIGNIFICANT SAFETY RISK WITH ALL VEHICLES USING THESE WHEELS. I HAVE PHOTOGRAPHED THESE CRACKS FOR RECORD KEEPING PURPOSES, AND I WILL BE HAPPY TO SEND THEM IN WITH THIS COMPLAINT. THIS COULD BE THE BEGINNING OF A REAL PROBLEM AND PEOPLE COULD BE SERIOUSLY INJURED. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10162842 — an unverified report by a vehicle owner.
at 145,285 milesEscanaba, MI
STRUCTURE
DT*: THE CONTACT STATED WHILE DRIVING LESS THAN 20 MPH AND MAKING TURNS A CLUNKING NOISE WAS HEARD COMING FROM THE ENGINE. UPON INSPECTION, THE INDEPENDENT REPAIR SHOP DETERMINED THE BOLTS AND WASHERS FROM THE ENGINE CRADLE WERE CORRODED AND NEEDED TO BE REPLACED. THE MECHANIC DISCOVERED TWO RECALLS FOR THE BOLTS, NHTSA CAMPAIGN # 97V058000 AND # 00V189000. ACCORDING TO THE MANUFACTURER'S RECORDS BOTH RECALLS WERE PREVIOUSLY PERFORMED. THE BOLTS AND WASHERS ARE BEING REPLACED. UPDATED 04/11/06.
NHTSA complaint #10153893 — an unverified report by a vehicle owner.
GIG Harbor, WACrash
VEHICLE SPEED CONTROL:LINKAGES
1991 BUICK REGAL SUFFERED ROLL BACK WHILE TRYING TO EXIT PARKING SPACE ON INCLINE LOST CONTROL. *MR THE CONSUMER HAD NO CONTROL AND THE VEHICLE BACKED INTO A FENCE. THERE WAS AN INTERMITTENT BRAKE PROBLEM WITH IT GOING TO THE FLOOR AND LEAKING. THE EMERGENCY BRAKE HAD AN INTERMITTENT SLIP AND WOULD HAVE TO BE DEPRESSED TWICE. *SC
NHTSA complaint #10117585 — an unverified report by a vehicle owner.
GIG Harbor, WACrash
PARKING BRAKE
1991 BUICK REGAL SUFFERED ROLL BACK WHILE TRYING TO EXIT PARKING SPACE ON INCLINE LOST CONTROL. *MR THE CONSUMER HAD NO CONTROL AND THE VEHICLE BACKED INTO A FENCE. THERE WAS AN INTERMITTENT BRAKE PROBLEM WITH IT GOING TO THE FLOOR AND LEAKING. THE EMERGENCY BRAKE HAD AN INTERMITTENT SLIP AND WOULD HAVE TO BE DEPRESSED TWICE. *SC
NHTSA complaint #10117585 — an unverified report by a vehicle owner.
GIG Harbor, WACrash
SERVICE BRAKES, HYDRAULIC
1991 BUICK REGAL SUFFERED ROLL BACK WHILE TRYING TO EXIT PARKING SPACE ON INCLINE LOST CONTROL. *MR THE CONSUMER HAD NO CONTROL AND THE VEHICLE BACKED INTO A FENCE. THERE WAS AN INTERMITTENT BRAKE PROBLEM WITH IT GOING TO THE FLOOR AND LEAKING. THE EMERGENCY BRAKE HAD AN INTERMITTENT SLIP AND WOULD HAVE TO BE DEPRESSED TWICE. *SC
NHTSA complaint #10117585 — an unverified report by a vehicle owner.
at 53,000 milesBuffalo, NY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE TRAVELING AT 20 MPH VEHICLE SLOWED DOWN. CONSUMER NOTICED THE GAS TANK WAS LOW, AND DROVE INTO THE GAS STATION FOR GAS, AND ANOTHER CONSUMER YELLED THAT VEHICLE WAS LEAKING GAS. CONSUMER NOTICED GASOLINE ALL OVER THE STREET. VEHICLE HAD TO BE TOWED. GAS TANK AND FUEL LINE WERE REPLACED. ALSO, CONSUMER WAS CONCERNED, THAT SEAT BELTS CUT ACROSS THE PASSENGERS' THROAT, AND NEEDED TO BE REDESIGNED.
NHTSA complaint #10105313 — an unverified report by a vehicle owner.
at 53,000 milesBuffalo, NY
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE TRAVELING AT 20 MPH VEHICLE SLOWED DOWN. CONSUMER NOTICED THE GAS TANK WAS LOW, AND DROVE INTO THE GAS STATION FOR GAS, AND ANOTHER CONSUMER YELLED THAT VEHICLE WAS LEAKING GAS. CONSUMER NOTICED GASOLINE ALL OVER THE STREET. VEHICLE HAD TO BE TOWED. GAS TANK AND FUEL LINE WERE REPLACED. ALSO, CONSUMER WAS CONCERNED, THAT SEAT BELTS CUT ACROSS THE PASSENGERS' THROAT, AND NEEDED TO BE REDESIGNED.
NHTSA complaint #10105313 — an unverified report by a vehicle owner.
at 53,000 milesBuffalo, NY
SEAT BELTS:FRONT
WHILE TRAVELING AT 20 MPH VEHICLE SLOWED DOWN. CONSUMER NOTICED THE GAS TANK WAS LOW, AND DROVE INTO THE GAS STATION FOR GAS, AND ANOTHER CONSUMER YELLED THAT VEHICLE WAS LEAKING GAS. CONSUMER NOTICED GASOLINE ALL OVER THE STREET. VEHICLE HAD TO BE TOWED. GAS TANK AND FUEL LINE WERE REPLACED. ALSO, CONSUMER WAS CONCERNED, THAT SEAT BELTS CUT ACROSS THE PASSENGERS' THROAT, AND NEEDED TO BE REDESIGNED.
NHTSA complaint #10105313 — an unverified report by a vehicle owner.
Bethesda, MD
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FAILURE OF THE BUCKLE OF DRIVERS SEAT BELT. FAILURE OCCURRED WITH NO MORE THAN ROUTINE BUCKLING AND UNBUCKLING. *BF
NHTSA complaint #10099751 — an unverified report by a vehicle owner.
L'anse, MICrash
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING 35 MPH STEERING FAILED AND CAUSED THE VEHICLE TO DO A 360 DEGREE SPIN. VEHICLE RAN, HIT THE CURB, AND RAN INTO A YARD.
NHTSA complaint #10072212 — an unverified report by a vehicle owner.
Centralia, WA
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
FAULTY TURN SIGNAL SWITCH.
NHTSA complaint #10060730 — an unverified report by a vehicle owner.
Centerville, OH
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING THE CONSUMER'S LEFT REAR TIRE FELL OFF. THE TIRE TRAVELED OVER THE MEDIAN WALL AND STRUCK A MOVING VEHICLE (OHIO TRAFFIC CRASH REPORT). *PH
NHTSA complaint #10057808 — an unverified report by a vehicle owner.