FaultScore

FaultScore report

2013 Buick Regal problems

Owners have filed 137 complaints about the 2013 Buick Regal with NHTSA between 2014 and 2026. The largest single group is the lights. Across this model's run it ranks 10 of 21 worst.

C

FaultScore 57/100

Higher is worse. Measured against the other years of the Buick Regal.

How this is worked out

The numbers

137

Complaints

12

Crashes reported

4

Fires reported

9

Injuries reported

60,000 mi

Median mileage at failure

Half of reported failures happened before this

24%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 42 vs 50 Severity 94 vs 50 Early failure 40 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Buick Regal. 50 means typical for this model; 100 means roughly double.
Severity — 94
18.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 40
24% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Buick Regal

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Buick Regal

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Lights 37 27.0%

1 crashes, 1 fires · median 63,000 mi

1 crashes, 0 fires · median 61,500 mi

0 crashes, 1 fires · median 81,290 mi

Other & Unspecified 9 6.6%

1 crashes, 0 fires · median 42,150 mi

Transmission & Drivetrain 9 6.6%

1 crashes, 1 fires · median 53,225 mi

Acceleration & Cruise Control 7 5.1%

2 crashes, 0 fires · median 40,000 mi

Body & Structure 6 4.4%

3 crashes, 0 fires · median 52,033 mi

Brakes 6 4.4%

1 crashes, 0 fires · median 53,845 mi

Fuel & Propulsion 4 2.9%

Median failure at 33,150 miles

Steering 4 2.9%

1 crashes, 1 fires · median 70,645 mi

Stability & Traction Control 2 1.5%

Median failure at 64,771 miles

Windows, Mirrors & Wipers 2 1.5%

Median failure at 12,000 miles

Suspension 2 1.5%

Median failure at 112,000 miles

Wheels 1 0.7%
Tires 1 0.7%
Airbags 1 0.7%

1 crashes, 0 fires · median 43,500 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 4.3%
1,000 – 9,999 miles 2 2.2%
10,000 – 24,999 miles 7 7.5%
25,000 – 49,999 miles 19 20.4%
50,000 – 74,999 miles 34 36.6%
75,000 – 99,999 miles 12 12.9%
100,000 – 149,999 miles 11 11.8%
150,000+ miles 4 4.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2014 peak 8 May 2026

NHTSA investigations into the 2013 Buick Regal

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

AQ14001 Opened 2 May 2014 Closed 22 May 2016 ELECTRICAL SYSTEM

Sands Chevrolet/Hybrid System Fire/Stall

NHTSA opened AQ14-001 to determine whether Sands Chevrolet of Surprise, Arizona complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?? 30112(a), 30120(i)).NHTSA issued a...

RQ13003 Opened 5 Jul 2013 Closed 22 Jul 2014 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Generator Control Module Fires

On July 5, 2013 the Office of Defects Investigation (ODI) opened Recall Query RQ13-003 to investigate whether the service procedures utilized in recall bulletins 13136 and 13142 for safety recall 13V-173 were sufficient to identify the safety defect in the subject vehicles.These safety recalls were issue on May 3, 2013 to address the improper function of the Generator Control Module (GCM) in certain model year (MY) 2012-13 Buick LaCrosse and Regal and MY 2013 Chevrolet Malibu Eco equipped with eAssist.This condition may result in a loss of battery charge, engine stall and/or inability for the...

Recalls on the 2013 Buick Regal

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V113000

SUSPENSION:REAR

General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and GS trim-level vehicles that were sold or ever registered, in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear suspension toe links may have received improper corrosion protection, which can result in rear toe link fracture.

Risk: Rear toe link fracture can cause a loss of vehicle control, increasing the risk of a crash.

21V00F000

SUSPENSION:REAR

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

21V633000

SUSPENSION:REAR

General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

20V764000

SUSPENSION:REAR

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.

Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

13V173000

ELECTRICAL SYSTEM

General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.

Risk: If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.

12V484000

EXTERIOR LIGHTING:TURN SIGNAL

General Motors LLC (GM) is recalling certain model year 2011-2013 Buick Regal and model year 2013 Chevrolet Malibu vehicles. These vehicles are equipped with two turn signal bulbs in each front turn signal. If one of the two front turn signal bulbs burn out in either front turn signal lamp, there is no indication to the driver. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If the driver is not aware that a turn signal is not functioning properly, the driver may continue to drive the vehicle. If half of a front turn signal is not illuminating, other driver's may not be aware that the affected vehicle is turning, thereby increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026089 516 units in Canada

Suspension

Issue: On certain vehicles, the protective coating on the rear suspension toe links may chip away. If this happens, the metal can rust and the toe links could break. A broken toe link can affect vehicle stability and could cause a loss of control. Note: This recall is an expansion of Transport Canada recalls 2020-615, 2021-510 and 2021-785. This recall only affects vehicles that were originally sold or ever registered in areas of heavy road salt usage (Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to replace the rear suspension toe links and adjuster fasteners.

Recall 2021510 685 units in Canada

Suspension

Issue: On certain vehicles, the protective coating on the rear suspension toe links may chip away. If this happens, the metal can rust and the toe link could break. A broken toe link can affect vehicle stability and could cause a loss of directional control. Note: This recall is an expansion of Transport Canada recall 2020-615. This recall only affects vehicles that were originally sold or ever registered in areas of heavy road salt usage (Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear suspension toe links and adjuster fasteners.

Recall 2020615 10,006 units in Canada

Suspension

Issue: On certain vehicles, the protective coating on the rear suspension toe links may chip away. If this happens, the metal can rust and the toe link could break. A broken toe link can affect vehicle stability and could cause a loss of directional control. Note: This recall only affects vehicles that were originally sold or ever registered in areas of heavy road salt usage (Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear suspension toe links and adjuster fasteners.

Recall 2014310 6,809 units in Canada

Lights And Instruments

Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. If one of the two front turn signal bulbs burn out in either front turn signal lamp, no indication would be provided to the driver, which is contrary to the requirements of the standard. Correction: Dealers will update vehicle software.

Recall 2013149 604 units in Canada

Electrical

On certain vehicles equipped with eAssist, the Generator Control Module (GCM) may not function correctly. This could cause a gradual loss of battery charge, which would illuminate the malfunction indicator lamp. Eventually, the engine may stall. In conjunction with traffic and road conditions, and the driver's reactions, this could increase the risk of a crash. In addition, there may be a burning or melting odour, smoke and possibly a fire in the trunk. These issues could result in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the Generator Control Module.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Chicago, IL Crash 1 injured

STEERING

While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car just… wouldn’t, I was forced to swerve, preventing damage to cars ahead, I went over a curb

NHTSA complaint #11735927 — an unverified report by a vehicle owner.

Chicago, IL Crash 1 injured

UNKNOWN OR OTHER

While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car just… wouldn’t, I was forced to swerve, preventing damage to cars ahead, I went over a curb

NHTSA complaint #11735927 — an unverified report by a vehicle owner.

Chicago, IL Crash 1 injured

STRUCTURE:BODY

While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car just… wouldn’t, I was forced to swerve, preventing damage to cars ahead, I went over a curb

NHTSA complaint #11735927 — an unverified report by a vehicle owner.

Chicago, IL 1 injured

VEHICLE SPEED CONTROL

, while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)

NHTSA complaint #11734733 — an unverified report by a vehicle owner.

Chicago, IL 1 injured

STRUCTURE:BODY

, while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)

NHTSA complaint #11734733 — an unverified report by a vehicle owner.

Chicago, IL 1 injured

ELECTRICAL SYSTEM

, while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)

NHTSA complaint #11734733 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 130,000 miles Kansas City, MO

ELECTRICAL SYSTEM

The contact owns a 2013 Buick Regal. The contact stated that while stopped at a stop light and depressing the brake pedal, the hybrid battery would power off as intended; however, when the brake pedal was released, the vehicle would lose automotive power before suddenly independently powering on before jolting. The check engine light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact related the failure to NHTSA Campaign: 13V173000 (Electrical System); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

NHTSA complaint #11736608 — an unverified report by a vehicle owner.

Chicago, IL Crash 1 injured

STEERING

While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car just… wouldn’t, I was forced to swerve, preventing damage to cars ahead, I went over a curb

NHTSA complaint #11735927 — an unverified report by a vehicle owner.

Chicago, IL Crash 1 injured

UNKNOWN OR OTHER

While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car just… wouldn’t, I was forced to swerve, preventing damage to cars ahead, I went over a curb

NHTSA complaint #11735927 — an unverified report by a vehicle owner.

Chicago, IL Crash 1 injured

STRUCTURE:BODY

While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car just… wouldn’t, I was forced to swerve, preventing damage to cars ahead, I went over a curb

NHTSA complaint #11735927 — an unverified report by a vehicle owner.

Chicago, IL 1 injured

VEHICLE SPEED CONTROL

, while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)

NHTSA complaint #11734733 — an unverified report by a vehicle owner.

Chicago, IL 1 injured

STRUCTURE:BODY

, while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)

NHTSA complaint #11734733 — an unverified report by a vehicle owner.

Chicago, IL 1 injured

ELECTRICAL SYSTEM

, while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)

NHTSA complaint #11734733 — an unverified report by a vehicle owner.

Fort Gratiot, MI

POWER TRAIN

I have a continuous problem where the vehicle goes into limp mode/reduce power mode it studders and stalls out. The check engine and stabilitrak light comes on. It is extreamly dangerous at it happens on the road and in traffic. I have thousands of dollars, a new thortle body sensor, a new crank positioner, new timing chain, new ECM, new gaskets and so much more.

NHTSA complaint #11648213 — an unverified report by a vehicle owner.

Fort Gratiot, MI

ELECTRICAL SYSTEM

I have a continuous problem where the vehicle goes into limp mode/reduce power mode it studders and stalls out. The check engine and stabilitrak light comes on. It is extreamly dangerous at it happens on the road and in traffic. I have thousands of dollars, a new thortle body sensor, a new crank positioner, new timing chain, new ECM, new gaskets and so much more.

NHTSA complaint #11648213 — an unverified report by a vehicle owner.

Fort Gratiot, MI

ENGINE

I have a continuous problem where the vehicle goes into limp mode/reduce power mode it studders and stalls out. The check engine and stabilitrak light comes on. It is extreamly dangerous at it happens on the road and in traffic. I have thousands of dollars, a new thortle body sensor, a new crank positioner, new timing chain, new ECM, new gaskets and so much more.

NHTSA complaint #11648213 — an unverified report by a vehicle owner.

Necedah, WI

VEHICLE SPEED CONTROL

Second time, the car has basically shut down. Brake assist, ABS and traction control lights on. Stabilitrak Service light. Had to slow down to 25 miles an hour because it was shaking so bad and limped it home. Last time they said it was a bearing in one of the tires. Also states said it has multiple misfires. Having it towed tomorrow to see what it is now.

NHTSA complaint #11573720 — an unverified report by a vehicle owner.

Necedah, WI

SERVICE BRAKES

Second time, the car has basically shut down. Brake assist, ABS and traction control lights on. Stabilitrak Service light. Had to slow down to 25 miles an hour because it was shaking so bad and limped it home. Last time they said it was a bearing in one of the tires. Also states said it has multiple misfires. Having it towed tomorrow to see what it is now.

NHTSA complaint #11573720 — an unverified report by a vehicle owner.

at 42,000 miles Wooster, OH

EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2013 Buick Regal. The contact stated that the front driver's side headlight was replaced by the dealer six years ago. The contact stated that the front passenger's side front headlight was inoperable and replaced three years ago; however, the contact stated that the front driver's and passenger's side headlights have since become inoperable due to heavy condensation. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with failed front driver's and passenger's headlights due to condensation. The contact was informed that the driver's and passenger's side headlights needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.

NHTSA complaint #11563741 — an unverified report by a vehicle owner.

Cleveland, OH

ELECTRICAL SYSTEM

Projector lights in headlamp assembly go out and moisture gets into headlamp causing poor visibility after sundown or poor weather. General Motors Case Number: 9-10416199921

NHTSA complaint #11541580 — an unverified report by a vehicle owner.

Decatur, GA

ELECTRICAL SYSTEM

While driving the vehicle, I received an alert message on the instrument panel that stated “Remote Not Detected,” then the vehicle immediately shutdown in the middle of the road. I lost all power to the vehicle, I couldn’t put the vehicle in gear, neutral or anything to get it out of the road. I immediately replaced the key fob battery, no change vehicle didn’t start or power didn’t return. The vehicle had to be towed. After a couple hours power was restored and the vehicle started up again. I have replaced key fobs, had the dealership replace the car battery and the problem persists. This appears to be a defect, could you please advise on how to proceed with dealership?

NHTSA complaint #11534492 — an unverified report by a vehicle owner.

Decatur, GA

ENGINE

While driving the vehicle, I received an alert message on the instrument panel that stated “Remote Not Detected,” then the vehicle immediately shutdown in the middle of the road. I lost all power to the vehicle, I couldn’t put the vehicle in gear, neutral or anything to get it out of the road. I immediately replaced the key fob battery, no change vehicle didn’t start or power didn’t return. The vehicle had to be towed. After a couple hours power was restored and the vehicle started up again. I have replaced key fobs, had the dealership replace the car battery and the problem persists. This appears to be a defect, could you please advise on how to proceed with dealership?

NHTSA complaint #11534492 — an unverified report by a vehicle owner.

Cleveland, OH

EXTERIOR LIGHTING

There is condensation and moisture present inside the high definition front headlight assemblies, which causes the headlight illumination to be diminished and created a visibility hazard while driving at night. The vehicle was taken to the Ganley Chevrolet dealership who diagnosed that the front headlight assemblies were faulty and needed to be replaced. The cost to replace both is about $3,000. Then I went to Damper's Automotive of Cleveland Ohio for a second opinion and after replacing the bulb in the passenger side headlight, the bulb immediately blew. Based on complaints from other customers this is a known issue on low and high mileage vehicles of the same make and model. It's a astronomical cost to replace these assemblies and they could go out at any time while driving due to the trapped moisture and-or electrical wiring exposed behind the headlight.

NHTSA complaint #11533622 — an unverified report by a vehicle owner.

Cleveland, OH

ELECTRICAL SYSTEM

There is condensation and moisture present inside the high definition front headlight assemblies, which causes the headlight illumination to be diminished and created a visibility hazard while driving at night. The vehicle was taken to the Ganley Chevrolet dealership who diagnosed that the front headlight assemblies were faulty and needed to be replaced. The cost to replace both is about $3,000. Then I went to Damper's Automotive of Cleveland Ohio for a second opinion and after replacing the bulb in the passenger side headlight, the bulb immediately blew. Based on complaints from other customers this is a known issue on low and high mileage vehicles of the same make and model. It's a astronomical cost to replace these assemblies and they could go out at any time while driving due to the trapped moisture and-or electrical wiring exposed behind the headlight.

NHTSA complaint #11533622 — an unverified report by a vehicle owner.

Cleveland, OH

ELECTRICAL SYSTEM

Condensation is getting in the High Def headlamps, and causing headlights to blow. It's a known issue and the assembly is between $1,200 and $1,500 dollars

NHTSA complaint #11533536 — an unverified report by a vehicle owner.

at 100,000 miles New Llano, LA

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

The contact owns a 2013 Buick Regal. The contact stated that while driving at various speeds, there was a squeaking sound coming from the vehicle. While inspecting under the hood of the vehicle, it was discovered that the tensioner pully was very loose. The vehicle was taken to the local dealer who indicated that the pulley needed to be replaced. The vehicle was not yet repaired. The contact indicated that the tensioner pulley had been replaced on three previous occasions. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified of the failure. The failure mileage was 100,000.

NHTSA complaint #11524606 — an unverified report by a vehicle owner.

Punta Gorda, FL

EXTERIOR LIGHTING

Left Headlamp Assembly and Driver’s Window Regulator were replaced under Warranty and now need replacing again! Trim Strips were replaced under Warranty because they were rusting and now they are all rusty again! Electrical System now blows fuses. 2103 Buick Regal Turbo just reached 60,000 miles. HOW MANY TIMES WILL I HAVE TO SPEND $2,000 TO FIX THE FAULTY LEFT HEADLAMP ASSEMBLY WHICH WAS GOING ON IN 2011 & 2012? There’s Complaints all over online!!!! I haven’t been able to go out at night for 6 months because of no front headlight!!!!! I have been to 3 Buick Dealers and they all have no idea how long this $2K light assembly will last because it should have been recalled!!! The lastest Buick Dealer was trying to steal my vehicle by saying the “Check Engine” light indicated that I am going to have all kinds of problems with my turbo or engine (he wasn’t sure what it was) and that my car was not worth keeping!!! I should get a new car! I asked him how much to take care of the engine problems and he said $3,500. So with the supposed engine problem & headlamp, that’s $5K. I SHOULD BUY A NEW CAR PER DIXIE BUICK IN FORT MYERS, FL!! The other Dealerships said it was likely just a sensor since the car was not running rough and there was no hurry to have the “Check Engine” Light looked at by their mechanics!!! They felt waiting 2 weeks until they could schedule an appointment for me was fine. BUICK NEEDS TO RECALL THEIR LEFT HEADLAMP ASSEMBLY WHICH WAS A KNOWN PROBLEM YEARS BEFORE MANUFACTURING THEIR 2013 REGALS AND GET RID OF THEIR SLEAZY RIPOFF SERVICE REP’S!!!

NHTSA complaint #11513462 — an unverified report by a vehicle owner.

Punta Gorda, FL

ELECTRICAL SYSTEM

Left Headlamp Assembly and Driver’s Window Regulator were replaced under Warranty and now need replacing again! Trim Strips were replaced under Warranty because they were rusting and now they are all rusty again! Electrical System now blows fuses. 2103 Buick Regal Turbo just reached 60,000 miles. HOW MANY TIMES WILL I HAVE TO SPEND $2,000 TO FIX THE FAULTY LEFT HEADLAMP ASSEMBLY WHICH WAS GOING ON IN 2011 & 2012? There’s Complaints all over online!!!! I haven’t been able to go out at night for 6 months because of no front headlight!!!!! I have been to 3 Buick Dealers and they all have no idea how long this $2K light assembly will last because it should have been recalled!!! The lastest Buick Dealer was trying to steal my vehicle by saying the “Check Engine” light indicated that I am going to have all kinds of problems with my turbo or engine (he wasn’t sure what it was) and that my car was not worth keeping!!! I should get a new car! I asked him how much to take care of the engine problems and he said $3,500. So with the supposed engine problem & headlamp, that’s $5K. I SHOULD BUY A NEW CAR PER DIXIE BUICK IN FORT MYERS, FL!! The other Dealerships said it was likely just a sensor since the car was not running rough and there was no hurry to have the “Check Engine” Light looked at by their mechanics!!! They felt waiting 2 weeks until they could schedule an appointment for me was fine. BUICK NEEDS TO RECALL THEIR LEFT HEADLAMP ASSEMBLY WHICH WAS A KNOWN PROBLEM YEARS BEFORE MANUFACTURING THEIR 2013 REGALS AND GET RID OF THEIR SLEAZY RIPOFF SERVICE REP’S!!!

NHTSA complaint #11513462 — an unverified report by a vehicle owner.

Punta Gorda, FL

ENGINE

Left Headlamp Assembly and Driver’s Window Regulator were replaced under Warranty and now need replacing again! Trim Strips were replaced under Warranty because they were rusting and now they are all rusty again! Electrical System now blows fuses. 2103 Buick Regal Turbo just reached 60,000 miles. HOW MANY TIMES WILL I HAVE TO SPEND $2,000 TO FIX THE FAULTY LEFT HEADLAMP ASSEMBLY WHICH WAS GOING ON IN 2011 & 2012? There’s Complaints all over online!!!! I haven’t been able to go out at night for 6 months because of no front headlight!!!!! I have been to 3 Buick Dealers and they all have no idea how long this $2K light assembly will last because it should have been recalled!!! The lastest Buick Dealer was trying to steal my vehicle by saying the “Check Engine” light indicated that I am going to have all kinds of problems with my turbo or engine (he wasn’t sure what it was) and that my car was not worth keeping!!! I should get a new car! I asked him how much to take care of the engine problems and he said $3,500. So with the supposed engine problem & headlamp, that’s $5K. I SHOULD BUY A NEW CAR PER DIXIE BUICK IN FORT MYERS, FL!! The other Dealerships said it was likely just a sensor since the car was not running rough and there was no hurry to have the “Check Engine” Light looked at by their mechanics!!! They felt waiting 2 weeks until they could schedule an appointment for me was fine. BUICK NEEDS TO RECALL THEIR LEFT HEADLAMP ASSEMBLY WHICH WAS A KNOWN PROBLEM YEARS BEFORE MANUFACTURING THEIR 2013 REGALS AND GET RID OF THEIR SLEAZY RIPOFF SERVICE REP’S!!!

NHTSA complaint #11513462 — an unverified report by a vehicle owner.

Punta Gorda, FL

UNKNOWN OR OTHER

Left Headlamp Assembly and Driver’s Window Regulator were replaced under Warranty and now have reoccurred and both need replacing again. My car just reach 60K miles. This began 6 months ago so I haven’t been able to drive at night or during storms nor crack my window to talk to strangers. I am a Realtor and feel my safety is at risk. This headlight problem was going on in 2011 & 2012 yet Buick continued to use this headlamp assembly, knowing it fills with moisture then blows the bulb & fuse. With all the online Complaints, I am shocked that our government has not forced Buick to do a recall. I could kill someone or hit something with only one headlight!!!! Very concerned when my 4-year-old grandson is in my car too! Both problems are on the driver’s side and both keep reoccurring. The Headlight Assembly is almost $2K to replace. How many times am I going to have to pay for this reoccurring safety issue that Buick knew they should have redesigned years earlier? I may be reached at: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11510447 — an unverified report by a vehicle owner.

Punta Gorda, FL

EXTERIOR LIGHTING

Left Headlamp Assembly and Driver’s Window Regulator were replaced under Warranty and now have reoccurred and both need replacing again. My car just reach 60K miles. This began 6 months ago so I haven’t been able to drive at night or during storms nor crack my window to talk to strangers. I am a Realtor and feel my safety is at risk. This headlight problem was going on in 2011 & 2012 yet Buick continued to use this headlamp assembly, knowing it fills with moisture then blows the bulb & fuse. With all the online Complaints, I am shocked that our government has not forced Buick to do a recall. I could kill someone or hit something with only one headlight!!!! Very concerned when my 4-year-old grandson is in my car too! Both problems are on the driver’s side and both keep reoccurring. The Headlight Assembly is almost $2K to replace. How many times am I going to have to pay for this reoccurring safety issue that Buick knew they should have redesigned years earlier? I may be reached at: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11510447 — an unverified report by a vehicle owner.