Owners have filed 33 complaints
about the 2018 Buick Regal with NHTSA between 2018 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 11 of 21 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 10
Against the median year of the Buick Regal. 50 means typical for this
model; 100 means roughly double.
Severity — 100
39.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
94% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2018 Buick Regal
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
824.2%
4 crashes, 0 fires · median 169 mi
Engine & Cooling
515.2%
Median failure at 22,000 miles
Other & Unspecified
412.1%
Median failure at 11,125 miles
Electrical System
39.1%
Windows, Mirrors & Wipers
26.1%
Median failure at 22,000 miles
Acceleration & Cruise Control
26.1%
1 crashes, 0 fires · median 10,084 mi
Airbags
26.1%
2 crashes, 0 fires
Transmission & Drivetrain
26.1%
Median failure at 22,000 miles
Seats
13.0%
Median failure at 85,164 miles
Seat Belts
13.0%
1 crashes, 0 fires
Tires
13.0%
Median failure at 29,500 miles
Fuel & Propulsion
13.0%
Median failure at 22,000 miles
Steering
13.0%
Median failure at 22,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
527.8%
10,000 – 24,999 miles
1055.6%
25,000 – 49,999 miles
211.1%
75,000 – 99,999 miles
15.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2018peak 9Oct 2025
NHTSA investigations into the 2018 Buick Regal
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2018 Buick Regal
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22V465000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
General Motors, LLC (GM) is recalling certain 2018-2020 Buick Regal vehicles. In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power brake assist. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 135, "Light vehicle brake systems."
Risk: A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.
18V576000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
18V230000
SEAT BELTS:REAR/OTHER
General Motors LLC (GM) is recalling certain 2018 Buick Regal vehicles. During the manufacturing process, the rear seat belts may have been improperly routed around the bolster bracket on the rear outboard seats, which can cause inadequate restraint of the passengers.
Risk: If the seat belt fails to adequately restrain the passengers in a crash, it can increase the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20223472,130 units in Canada
Brakes
Issue: On certain vehicles, the electronic brake boost may not work properly when there is a partial or full loss of vacuum-brake assist. As a result, the vehicle may not meet the stopping-distance requirements of Canadian regulations. Safety Risk: An increase in stopping distance could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealership to update the electronic brake control module (EBCM) software.
Recall 2021151226 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. General Motors has corrected the tire and loading information label for all new vehicles.
Recall 2018177263 units in Canada
Seats And Restraints
On certain vehicles, the rear outboard seats may have had seat belts improperly routed around the rear seat bolster bracket during the manufacturing process. In the event of a crash, improperly routed seat belts may not provide adequate restraint to the seat occupants which could increase the risk of injury. Correction: Dealers will inspect the rear outboard seat belts for proper routing and reroute the seat belts as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
Albuquerque, NMCrash2 injured
SEAT BELTS
On Monday, August 14th, at approximately 5 pm, my wife and I were traveling in our 2018 Buick Regal towards a red streetlight. I began applying my brakes to come to a stop. I was several car lengths behind a vehicle that was up ahead. My car's engine then revved up and our vehicle kept on going and jerking front and back although I was applying the brakes. Our car failed to stop so I struck the stationary vehicle. I kept on applying the brakes, but the car kept on going and jerking until I struck the car in front a second time. Our vehicles engine continued to revve up and the brakes continued to fail and I struck the rear end of the car in front of me again. The other driver crossed the intersection with us traveling right behind with no control over our vehicle. When we crossed the intersection there was an incline, so this slowed down our car since our brakes did not work, I pulled the steering wheel to the right towards the cement curb, then I put the transmission into Park, then the car's engine revved up once again and made a loud noise. Both vehicles sustained damage. I then was able to turn the engine off. This action was the only maneuver which stopped our car. Both my wife and I had injuries which we were checked at a hospital emergency room. We have our vehicle parked at our home's driveway and it it available for inspection. The fact that our vehicle's brakes failed to function placed me and my passenger and others at risk. My wife called our dealership the following day, and a manager stated we needed to report this incident. Our vehicle has not been inspected at this point. There were no symptoms of the problem that appeared other than the engine making a sound like increasing in speed and the brakes failing. At the hospital I was diagnosed with a concussion. My wife was diagnosed with neck pain since her head kept snapping back and forth and hitting the dashboard area and the headrest. The seatbelts plus the airbags also failed to properly function.
NHTSA complaint #11539236 — an unverified report by a vehicle owner.
Albuquerque, NMCrash2 injured
AIR BAGS
On Monday, August 14th, at approximately 5 pm, my wife and I were traveling in our 2018 Buick Regal towards a red streetlight. I began applying my brakes to come to a stop. I was several car lengths behind a vehicle that was up ahead. My car's engine then revved up and our vehicle kept on going and jerking front and back although I was applying the brakes. Our car failed to stop so I struck the stationary vehicle. I kept on applying the brakes, but the car kept on going and jerking until I struck the car in front a second time. Our vehicles engine continued to revve up and the brakes continued to fail and I struck the rear end of the car in front of me again. The other driver crossed the intersection with us traveling right behind with no control over our vehicle. When we crossed the intersection there was an incline, so this slowed down our car since our brakes did not work, I pulled the steering wheel to the right towards the cement curb, then I put the transmission into Park, then the car's engine revved up once again and made a loud noise. Both vehicles sustained damage. I then was able to turn the engine off. This action was the only maneuver which stopped our car. Both my wife and I had injuries which we were checked at a hospital emergency room. We have our vehicle parked at our home's driveway and it it available for inspection. The fact that our vehicle's brakes failed to function placed me and my passenger and others at risk. My wife called our dealership the following day, and a manager stated we needed to report this incident. Our vehicle has not been inspected at this point. There were no symptoms of the problem that appeared other than the engine making a sound like increasing in speed and the brakes failing. At the hospital I was diagnosed with a concussion. My wife was diagnosed with neck pain since her head kept snapping back and forth and hitting the dashboard area and the headrest. The seatbelts plus the airbags also failed to properly function.
NHTSA complaint #11539236 — an unverified report by a vehicle owner.
Albuquerque, NMCrash2 injured
SERVICE BRAKES
On Monday, August 14th, at approximately 5 pm, my wife and I were traveling in our 2018 Buick Regal towards a red streetlight. I began applying my brakes to come to a stop. I was several car lengths behind a vehicle that was up ahead. My car's engine then revved up and our vehicle kept on going and jerking front and back although I was applying the brakes. Our car failed to stop so I struck the stationary vehicle. I kept on applying the brakes, but the car kept on going and jerking until I struck the car in front a second time. Our vehicles engine continued to revve up and the brakes continued to fail and I struck the rear end of the car in front of me again. The other driver crossed the intersection with us traveling right behind with no control over our vehicle. When we crossed the intersection there was an incline, so this slowed down our car since our brakes did not work, I pulled the steering wheel to the right towards the cement curb, then I put the transmission into Park, then the car's engine revved up once again and made a loud noise. Both vehicles sustained damage. I then was able to turn the engine off. This action was the only maneuver which stopped our car. Both my wife and I had injuries which we were checked at a hospital emergency room. We have our vehicle parked at our home's driveway and it it available for inspection. The fact that our vehicle's brakes failed to function placed me and my passenger and others at risk. My wife called our dealership the following day, and a manager stated we needed to report this incident. Our vehicle has not been inspected at this point. There were no symptoms of the problem that appeared other than the engine making a sound like increasing in speed and the brakes failing. At the hospital I was diagnosed with a concussion. My wife was diagnosed with neck pain since her head kept snapping back and forth and hitting the dashboard area and the headrest. The seatbelts plus the airbags also failed to properly function.
NHTSA complaint #11539236 — an unverified report by a vehicle owner.
Dearborn, MICrash1 injured
SERVICE BRAKES
September 10, 2022 I was backing out of my driveway, but the car would not slow down, and I hit a tree on my neighbor's easement across the street. After a minute, I decided to move the car, put the car in drive, and again the car would not slow down, and wound up hitting the porch of my neighbor 2 houses over. I have used my left foot for braking since 1966, so it is not a case of mixing up pedals. My wife called 911, the police and ambulance showed up, and I was taken to the hospital. After x-rays, ultrasound, and 2 CT scans, it was determined that I did not have a brain bleed and I was sent home. The car was towed, examined by the insurance adjustor and body shop, and determined totalled. There were no warning lights, and only later that night did I remember that I had received a recall letter.
NHTSA complaint #11486889 — an unverified report by a vehicle owner.
Taunton, MACrash1 injured
AIR BAGS
VEHICLE WAS IN MOTION: 'DRIVING THROUGH AN EMPTY PARKING LOT. 'FOLLOWED ROAD AROUND THE BUILDING. 'BLINDED BY SUNLIGHT. 'HIT STATIONARY POLE HEAD ' ON. WEATHER CONDITIONS : HEAVY RAIN : PRIOR TO 2:00PM LIGHT RAIN AND SUNSHINE BETWEEN : 2:45PM AND 3:04PM FAULT OR PROBLEM DESCRIPTION: KNEE / LOWER EXTREMITY AIRBAG DEPLOYMENT. HIGH RISK OF LOWER EXTREMITY INJURY FOR BOTH IN-POSITION AND OUT-OF-POSITION SMALL FEMALE DRIVERS. MY LEFT FOOT WAS FORCED UPWARD DUE TO THE FORCE OF CRASH. THE AIRBAGS DEPLOYED WITH SUCH FORCE, IT SNAPPED MY LEFT FOOT DOWNWARD. THE RESULT IS A LEFT ANKLE DISLOCATED AND SEVERE LEFT TIBIA / FIB FRACTURE. BASICALLY, I BROKE EVERY BONE IN MY LEFT FOOT APART FROM MY HEEL AND TOES. SURGERY, MONDAY, NOVEMBER 5, 2018: OPEN REDUCTION / INTERNAL FIXATION (ORIF) WITH LEFT BIMALLEOLAR ANKLE FRACTURE / DISLOCATION WITH CLOSE MANAGEMENT TALUS FRACTURE / SUBTALAR SURGERY. I NOW HAVE A PLATE AND SIX (6) SCREWS INSIDE THE BONE TO HOLD THEM IN THE CORRECT PLACE SO THE BONES DO NOT HEAL ABNORMALLY. THE ORTHOPEDIC SURGEON INFORMED ME, DUE TO THIS TYPE OF INJURY, ARTHRITIS WILL SET IN MY ANKLE. I MAY WANT TO CONSIDER ANKLE FUSION SURGERY IN THE FUTURE. THE FUSION SURGERY WOULD HELP REDUCE THE CHRONIC PAIN. FUSION SURGERY WOULD RESULT THE INABILITY TO USE MY ANKLE, I.E., TO FLEX, POINT, BEND ANKLE, AND ROTATE THE ANKLE AT ALL. THE FUSION SURGERY IS PERMANENT. COMPONENT PART OR SYSTEM THAT MAY BE THE CAUSE OF THE SAFETY RISK: DRIVER LOWER EXTREMITY RESPONSE AND INJURY WITH KNEE AIRBAG DEPLOYMENT. ADDITIONAL INFORMATION AND EVIDENCE RELATED TO YOUR COMPLAINT: WILL BE SCANNED AND SENT LATER.
NHTSA complaint #11166559 — an unverified report by a vehicle owner.
at 169 milesVictorville, CACrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 BUICK REGAL. THE CONTACT PURCHASED THE VEHICLE IN FEBRUARY OF 2018, BUT DID NOT OBTAIN IT UNTIL JUNE 15, 2018. WHILE IN A DRIVE-THRU LINE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE LURCHED FORWARD AND CRASHED INTO A POLE. THE FRONT DRIVER SIDE FENDER, BUMPER, AND HEADLIGHT WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND REFERRED THE CONTACT TO AN AUTHORIZED BUICK BODY SHOP FOR THE DAMAGES. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 169.
NHTSA complaint #11103736 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Joliet, IL
SERVICE BRAKES
My car was part of recall number 22V465, which was supposed to fix a problem with the electronic brake assist system. The recall repair was done in 2023, but after my battery recently died, the same problem has come back — my brakes are very firm, and I have to press hard to stop. The car is showing trouble codes C028F:04, C1586:04, and V0420:71, all related to the electronic brake control module.
NHTSA complaint #11692646 — an unverified report by a vehicle owner.
Beachwood, OH
UNKNOWN OR OTHER
This issue is related to the gear shifter on the vehicle. When stopping the car and putting it into park the dashboard shows the message "Shift to Park." this vehicle has only 50,000 miles on it and this issue cause safety issues as the battery on the vehicle will drain as the car can't be turned off with this message. This issue has been reported for this vehicle in NHTSA Bulletin #10252775. However, the manufacturer is stating that it doesn't link to the cars VIN #. With 10 years + of vehicles in the GM family showing this issue and the issue being all over the internet, the issue must be reported for this vehicle.
NHTSA complaint #11650765 — an unverified report by a vehicle owner.
Beachwood, OH
ELECTRICAL SYSTEM
This issue is related to the gear shifter on the vehicle. When stopping the car and putting it into park the dashboard shows the message "Shift to Park." this vehicle has only 50,000 miles on it and this issue cause safety issues as the battery on the vehicle will drain as the car can't be turned off with this message. This issue has been reported for this vehicle in NHTSA Bulletin #10252775. However, the manufacturer is stating that it doesn't link to the cars VIN #. With 10 years + of vehicles in the GM family showing this issue and the issue being all over the internet, the issue must be reported for this vehicle.
NHTSA complaint #11650765 — an unverified report by a vehicle owner.
Beachwood, OH
ENGINE
This issue is related to the gear shifter on the vehicle. When stopping the car and putting it into park the dashboard shows the message "Shift to Park." this vehicle has only 50,000 miles on it and this issue cause safety issues as the battery on the vehicle will drain as the car can't be turned off with this message. This issue has been reported for this vehicle in NHTSA Bulletin #10252775. However, the manufacturer is stating that it doesn't link to the cars VIN #. With 10 years + of vehicles in the GM family showing this issue and the issue being all over the internet, the issue must be reported for this vehicle.
NHTSA complaint #11650765 — an unverified report by a vehicle owner.
Cecil, WI
SERVICE BRAKES
Was driving home from work and my brakes suddenly stopped working, if I press all the way down on the brakes they somewhat work. Checked brake fluid and brake lines and everything seems fine. Could this be from vacuum power brake assist fail?
NHTSA complaint #11622365 — an unverified report by a vehicle owner.
Windsor, CT
ELECTRICAL SYSTEM
Increased stopping distance during certain brake vacuum loss events. My check engine light goes on and off periodically. When I’m at a red light my whole car shuts off and goes into a neutral mode then once I press the brake it starts back up.
NHTSA complaint #11560213 — an unverified report by a vehicle owner.
Windsor, CT
SERVICE BRAKES
Increased stopping distance during certain brake vacuum loss events. My check engine light goes on and off periodically. When I’m at a red light my whole car shuts off and goes into a neutral mode then once I press the brake it starts back up.
NHTSA complaint #11560213 — an unverified report by a vehicle owner.
at 29,500 milesMount Prospect, IL
TIRES
The contact owns a 2018 Buick Regal equipped with General Tires, Tire Line: Unknown, Tire Size: 245/45R18, and DOT Number: Unknown. The contact stated that after traveling over 3,000 miles and driving at an undisclosed speed, upon reaching his destination, he became aware that an abnormal buddle had developed on the side wall of the front passenger side tire. The tire was taken to the dealer, who determined that the bubble was the result of the vehicle having been driven over a pothole. All four tires were replaced. The tires were not original to the vehicle. The manufacturer was not notified of the failure. The failure mileage was 29,500.
NHTSA complaint #11557228 — an unverified report by a vehicle owner.
Albuquerque, NMCrash2 injured
SEAT BELTS
On Monday, August 14th, at approximately 5 pm, my wife and I were traveling in our 2018 Buick Regal towards a red streetlight. I began applying my brakes to come to a stop. I was several car lengths behind a vehicle that was up ahead. My car's engine then revved up and our vehicle kept on going and jerking front and back although I was applying the brakes. Our car failed to stop so I struck the stationary vehicle. I kept on applying the brakes, but the car kept on going and jerking until I struck the car in front a second time. Our vehicles engine continued to revve up and the brakes continued to fail and I struck the rear end of the car in front of me again. The other driver crossed the intersection with us traveling right behind with no control over our vehicle. When we crossed the intersection there was an incline, so this slowed down our car since our brakes did not work, I pulled the steering wheel to the right towards the cement curb, then I put the transmission into Park, then the car's engine revved up once again and made a loud noise. Both vehicles sustained damage. I then was able to turn the engine off. This action was the only maneuver which stopped our car. Both my wife and I had injuries which we were checked at a hospital emergency room. We have our vehicle parked at our home's driveway and it it available for inspection. The fact that our vehicle's brakes failed to function placed me and my passenger and others at risk. My wife called our dealership the following day, and a manager stated we needed to report this incident. Our vehicle has not been inspected at this point. There were no symptoms of the problem that appeared other than the engine making a sound like increasing in speed and the brakes failing. At the hospital I was diagnosed with a concussion. My wife was diagnosed with neck pain since her head kept snapping back and forth and hitting the dashboard area and the headrest. The seatbelts plus the airbags also failed to properly function.
NHTSA complaint #11539236 — an unverified report by a vehicle owner.
Albuquerque, NMCrash2 injured
AIR BAGS
On Monday, August 14th, at approximately 5 pm, my wife and I were traveling in our 2018 Buick Regal towards a red streetlight. I began applying my brakes to come to a stop. I was several car lengths behind a vehicle that was up ahead. My car's engine then revved up and our vehicle kept on going and jerking front and back although I was applying the brakes. Our car failed to stop so I struck the stationary vehicle. I kept on applying the brakes, but the car kept on going and jerking until I struck the car in front a second time. Our vehicles engine continued to revve up and the brakes continued to fail and I struck the rear end of the car in front of me again. The other driver crossed the intersection with us traveling right behind with no control over our vehicle. When we crossed the intersection there was an incline, so this slowed down our car since our brakes did not work, I pulled the steering wheel to the right towards the cement curb, then I put the transmission into Park, then the car's engine revved up once again and made a loud noise. Both vehicles sustained damage. I then was able to turn the engine off. This action was the only maneuver which stopped our car. Both my wife and I had injuries which we were checked at a hospital emergency room. We have our vehicle parked at our home's driveway and it it available for inspection. The fact that our vehicle's brakes failed to function placed me and my passenger and others at risk. My wife called our dealership the following day, and a manager stated we needed to report this incident. Our vehicle has not been inspected at this point. There were no symptoms of the problem that appeared other than the engine making a sound like increasing in speed and the brakes failing. At the hospital I was diagnosed with a concussion. My wife was diagnosed with neck pain since her head kept snapping back and forth and hitting the dashboard area and the headrest. The seatbelts plus the airbags also failed to properly function.
NHTSA complaint #11539236 — an unverified report by a vehicle owner.
Albuquerque, NMCrash2 injured
SERVICE BRAKES
On Monday, August 14th, at approximately 5 pm, my wife and I were traveling in our 2018 Buick Regal towards a red streetlight. I began applying my brakes to come to a stop. I was several car lengths behind a vehicle that was up ahead. My car's engine then revved up and our vehicle kept on going and jerking front and back although I was applying the brakes. Our car failed to stop so I struck the stationary vehicle. I kept on applying the brakes, but the car kept on going and jerking until I struck the car in front a second time. Our vehicles engine continued to revve up and the brakes continued to fail and I struck the rear end of the car in front of me again. The other driver crossed the intersection with us traveling right behind with no control over our vehicle. When we crossed the intersection there was an incline, so this slowed down our car since our brakes did not work, I pulled the steering wheel to the right towards the cement curb, then I put the transmission into Park, then the car's engine revved up once again and made a loud noise. Both vehicles sustained damage. I then was able to turn the engine off. This action was the only maneuver which stopped our car. Both my wife and I had injuries which we were checked at a hospital emergency room. We have our vehicle parked at our home's driveway and it it available for inspection. The fact that our vehicle's brakes failed to function placed me and my passenger and others at risk. My wife called our dealership the following day, and a manager stated we needed to report this incident. Our vehicle has not been inspected at this point. There were no symptoms of the problem that appeared other than the engine making a sound like increasing in speed and the brakes failing. At the hospital I was diagnosed with a concussion. My wife was diagnosed with neck pain since her head kept snapping back and forth and hitting the dashboard area and the headrest. The seatbelts plus the airbags also failed to properly function.
NHTSA complaint #11539236 — an unverified report by a vehicle owner.
at 85,164 milesDudley, NC
SEATS
The contact owns a 2018 Buick Regal. The contact stated that the front driver’s side seat failed to move forward or backward. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver's seat metal frame to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 85,164.
NHTSA complaint #11496014 — an unverified report by a vehicle owner.
Dearborn, MICrash1 injured
SERVICE BRAKES
September 10, 2022 I was backing out of my driveway, but the car would not slow down, and I hit a tree on my neighbor's easement across the street. After a minute, I decided to move the car, put the car in drive, and again the car would not slow down, and wound up hitting the porch of my neighbor 2 houses over. I have used my left foot for braking since 1966, so it is not a case of mixing up pedals. My wife called 911, the police and ambulance showed up, and I was taken to the hospital. After x-rays, ultrasound, and 2 CT scans, it was determined that I did not have a brain bleed and I was sent home. The car was towed, examined by the insurance adjustor and body shop, and determined totalled. There were no warning lights, and only later that night did I remember that I had received a recall letter.
NHTSA complaint #11486889 — an unverified report by a vehicle owner.
at 28,000 milesGilbertsville, PA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Buick Regal. The contact received notification of NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to depress the brake pedal excessive amount of pressure was needed to depress the brake pedal to bring the vehicle to a stop. The failure was more evident while reversing the vehicle. The failure was intermittent. The manufacturer was made aware of the failure. The approximate failure mileage was 28,000. VIN tool confirms parts not available.
NHTSA complaint #11481009 — an unverified report by a vehicle owner.
Schererville, IN
UNKNOWN OR OTHER
The check engine light is always on and has not been diagnosed (as of yet) by Circle Buick - Highland, IN. There is an auto-engine-shutoff feature when the vehicle stops at traffic lights, and when you resume driving there can be a lengthy delay and/or an engine & transmission jolt after the brake pedal is released. The vehicle must be retested every two years for emissions compliance for IN, but cannot do so because of the check engine light never going off. This is a safety issue not to get hit from behind in local traffic. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11473573 — an unverified report by a vehicle owner.
Schererville, IN
ELECTRICAL SYSTEM
The check engine light is always on and has not been diagnosed (as of yet) by Circle Buick - Highland, IN. There is an auto-engine-shutoff feature when the vehicle stops at traffic lights, and when you resume driving there can be a lengthy delay and/or an engine & transmission jolt after the brake pedal is released. The vehicle must be retested every two years for emissions compliance for IN, but cannot do so because of the check engine light never going off. This is a safety issue not to get hit from behind in local traffic. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11473573 — an unverified report by a vehicle owner.
Schererville, IN
ENGINE
The check engine light is always on and has not been diagnosed (as of yet) by Circle Buick - Highland, IN. There is an auto-engine-shutoff feature when the vehicle stops at traffic lights, and when you resume driving there can be a lengthy delay and/or an engine & transmission jolt after the brake pedal is released. The vehicle must be retested every two years for emissions compliance for IN, but cannot do so because of the check engine light never going off. This is a safety issue not to get hit from behind in local traffic. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11473573 — an unverified report by a vehicle owner.
at 22,000 milesRound Rock, TX
POWER TRAIN
STEERING WHEEL JERKS BACK ON AUTO START AFTER AUTO STOP. EXTREMELY DANGEROUS THE ISSUES HAPPENED WHILE DRIVING AND AT RANDOM. REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AFTER FAILURE TO DUPLICATE THE ISSUE BY THE SERVICE DEPARTMENT.REPORTED THE ISSUE AGAIN EARLY OCTOBER AFTER THE ISSUE WAS WORSE. ACCORDING TO GM FIELD SPECIALIST THE STEERING RACK WAS THE ISSUE, IT WAS REPLACED BUT THE ISSUE WAS STILL PERSISTENT AND THEY CONTINUED TO HAVE THE VEHICLE FOR ABOUT A MONTH. VEHICLE WAS RETURNED BACK TO ME WITH A SHARPENING NOISE AND A STEERING WHEEL GOING LEFT. HAVE NOT HEARD BACK FOR REPAIRS.
NHTSA complaint #11384103 — an unverified report by a vehicle owner.
at 22,000 milesRound Rock, TX
POWER TRAIN
WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.
NHTSA complaint #11384104 — an unverified report by a vehicle owner.
at 22,000 milesRound Rock, TX
STEERING
STEERING WHEEL JERKS BACK ON AUTO START AFTER AUTO STOP. EXTREMELY DANGEROUS THE ISSUES HAPPENED WHILE DRIVING AND AT RANDOM. REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AFTER FAILURE TO DUPLICATE THE ISSUE BY THE SERVICE DEPARTMENT.REPORTED THE ISSUE AGAIN EARLY OCTOBER AFTER THE ISSUE WAS WORSE. ACCORDING TO GM FIELD SPECIALIST THE STEERING RACK WAS THE ISSUE, IT WAS REPLACED BUT THE ISSUE WAS STILL PERSISTENT AND THEY CONTINUED TO HAVE THE VEHICLE FOR ABOUT A MONTH. VEHICLE WAS RETURNED BACK TO ME WITH A SHARPENING NOISE AND A STEERING WHEEL GOING LEFT. HAVE NOT HEARD BACK FOR REPAIRS.
NHTSA complaint #11384103 — an unverified report by a vehicle owner.
at 22,000 milesRound Rock, TX
UNKNOWN OR OTHER
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
NHTSA complaint #11384109 — an unverified report by a vehicle owner.
at 22,000 milesRound Rock, TX
ENGINE
WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.
NHTSA complaint #11384104 — an unverified report by a vehicle owner.
at 22,000 milesRound Rock, TX
ENGINE
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
NHTSA complaint #11384109 — an unverified report by a vehicle owner.
at 22,000 milesRound Rock, TX
VISIBILITY/WIPER
STEERING WHEEL JERKS BACK ON AUTO START AFTER AUTO STOP. EXTREMELY DANGEROUS THE ISSUES HAPPENED WHILE DRIVING AND AT RANDOM. REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AFTER FAILURE TO DUPLICATE THE ISSUE BY THE SERVICE DEPARTMENT.REPORTED THE ISSUE AGAIN EARLY OCTOBER AFTER THE ISSUE WAS WORSE. ACCORDING TO GM FIELD SPECIALIST THE STEERING RACK WAS THE ISSUE, IT WAS REPLACED BUT THE ISSUE WAS STILL PERSISTENT AND THEY CONTINUED TO HAVE THE VEHICLE FOR ABOUT A MONTH. VEHICLE WAS RETURNED BACK TO ME WITH A SHARPENING NOISE AND A STEERING WHEEL GOING LEFT. HAVE NOT HEARD BACK FOR REPAIRS.
NHTSA complaint #11384103 — an unverified report by a vehicle owner.
at 22,000 milesRound Rock, TX
VISIBILITY/WIPER
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
NHTSA complaint #11384109 — an unverified report by a vehicle owner.