Owners have filed 273 complaints
about the 1996 Buick Regal with NHTSA between 1995 and 2019.
The largest single group is the brakes.
Across this model's run it ranks 1 of 21 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 84
Against the median year of the Buick Regal. 50 means typical for this
model; 100 means roughly double.
Severity — 100
23.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 38
23% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
912.7%
25,000 – 49,999 miles
1115.5%
50,000 – 74,999 miles
1115.5%
75,000 – 99,999 miles
1216.9%
100,000 – 149,999 miles
1419.7%
150,000+ miles
1419.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
1996 Buick Regal 2-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1995peak 14Oct 2019
NHTSA investigations into the 1996 Buick Regal
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA03019Opened 15 Sep 2003Closed 18 Dec 2003STEERING
POWER RACK AND PINION STEERING FAILURE
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER...
RQ03001Opened 2 Jan 2003Closed 15 Sep 2003STEERING
POWER RACK AND PINION STEERING FAILURE
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS T...
EA02030Opened 22 Oct 2002Closed 9 Mar 2004FUEL SYSTEM, GASOLINE:DELIVERY
ENGINE COMPARTMENT FIRES
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICL...
PE02050Opened 13 Jun 2002Closed 22 Oct 2002ENGINE AND ENGINE COOLING
ENGINE COMPARTMENT FIRES
EA99026Opened 31 Aug 1999Closed 28 Dec 2001AIR BAGS
INADVERTENT AIR BAG DEPLOYMENT
EA96023Opened 27 Sep 1996Closed 13 Feb 1998AIR BAGS
INAPPROPRIATE AIR BAG DEPLOYMENT
THE FAILURE RATE (1.25/100K) ON THIS ISSUE IS LOW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITURE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.ODI WILL CONTINUE TO CLOSELY MONITOR THIS ISSUE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.AN ENGINEERING ANALYSIS CLOSING REPORT IS INCLUDED IN THE PUBLIC FILE.
Recalls on the 1996 Buick Regal
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200333655,411 units in Canada
Steering
On certain vehicles, the lower pinion bearings retainer tabs were not crimped properly. These retainers may fail and permit the ball bearings to escape. If the problem were to occur, the driver would have to exert more effort to turn the steering wheel. Correction: Dealers are to inspect the condition of the lower bearing, and replace the lower pinion bearing or the rack and pinion steering gear assembly, if necessary. This is an extension of recall 02-199
Recall 199609914,365 units in Canada
Engine
THESE VEHICLES MAY EXHIBIT A BACKFIRE DURING ENGINE STARTING THAT CAN CAUSE BREAKAGE OF THE UPPER INTAKE MANIFOLD. THIS CAN CAUSE A NO-START CONDITION AND POSSIBLY AN ENGINE COMPARTMENT FIRE. ALSO, IF A PERSON WAS IN THE VICINITY OF THE INTAKE MANIFOLD WHEN THE HOOD WAS OPEN, AND THIS BACKFIRE CONDITION OCCURRED, IT COULD RESULT IN PERSONAL INJURY. CORRECTION: THE PCM (POWERTRAIN CONTROL MODULE) WILL BE REFLASHED WITH NEW PROGRAMMING SOFTWARE.
Recall 1996065781 units in Canada
Brakes
THE LEFT FRONT BRAKE LINE MAY CONTACT THE TRANSAXLE MOUNTING BRACKET OR ATTACHMENT BOLT. THIS CONDITION CAN CAUSE THE BRAKE LINE TO WEAR THROUGH, RESULTING IN LOSS OF BRAKE FLUID AND AN EVENTUAL HALF SYSTEM BRAKE FAILURE. THIS WOULD INCREASE STOPPING DISTANCES AND COULD RESULT IN A VEHICLE CRASH WITHOUT PRIOR WARNING. CORRECTION: BRAKE LINES WILL BE REPOSITIONED WHERE NECESSARY. THOSE BRAKE LINES FOUND TO HAVE AN INDENTATION CAUSED BY CONTACT WILL BE REPLACED AND PROPERLY ROUTED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 102,931 milesVenice, FL1 injured
AIR BAGS
ON JULY 17, 2019 AT 8:40AM, I GOT INTO MY CAR IN MY DRIVEWAY. I TURNED THE KEY IN THE IGNITION AND THE AIRBAG EXPLODED. (THE CAR WAS NOT STARTED.) THE AIRBAG SOUNDED LIKE A SHOTGUN BEING FIRED AND A POWDER LIKE SUBSTANCE IMMEDIATELY FILLED THE CAR. THE AIRBAG ITSELF HIT ME IN THE ABDOMINAL AREA. I FOUND THE DOOR HANDLE, OPENED THE DOOR, AND ROLLED OUT OF THE CAR ONTO THE GROUND. AT THIS TIME, I YELLED FOR MY SON. MY SON PICKED ME UP OFF THE GROUND AND CALLED AN AMBULANCE DUE TO ME BEING IN A SEVERE AMOUNT OF PAIN AND IN SHOCK. I WAS TAKEN TO THE HOSPITAL VIA AMBULANCE AND OBSERVED FOR THE REMAINDER OF THE DAY. I HAD SEVERAL FOLLOW-UP APPOINTMENTS THAT CONTINUE TO THIS DAY. INSURANCE CAME TO LOOK AT CAR, FILLED OUT PAPERWORK, AND SAID THEY WERE GOING TO TOTAL THE VEHICLE. THE CAR HAS NOT BEEN MOVED SINCE THIS INCIDENT.
NHTSA complaint #11265621 — an unverified report by a vehicle owner.
at 195,000 milesHayward, CAFire
ENGINE
WHILE MERGING ONTO THE FREEWAY, I WAS TAKING MY CAR TO BE SMOGGED. AT SPEED, I NOTICED A LITTLE WHITE PUFF OF SMOKE EMIT FROM THE RIGHT SIDE OF THE ENGINE BAY. AS I PROCEEDED TO START MOVING TO THE SHOULDER, THIS PUFF HAD TURNED INTO A GRAY PLUME. AS I FINALLY REACHED THE SHOULDER, THE ENTIRE FRONT OF THE ENGINE BAY WAS BILLOWING BLACK SMOKE. AS I TRIED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR, SO IT SEEMED THE FIRE HAD BURNT THROUGH A BRAKE LINE. I MANAGED TO ENGAGE THE EMERGENCY BRAKE SLOWLY AND MANAGED TO STOP ON THE SHOULDER. OPENING THE HOOD, I FOUND A SMALL FIRE BURNING AT THE REAR OF THE ENGINE, BUT IN FRONT OF THE FIREWALL. I HAD NOTHING WITH ME, SO I CALLED THE FIRE DEPARTMENT AND IT WAS EXTINGUISHED. HOWEVER, BY THE TIME THEY GOT THERE, THE ENTIRE ENGINE COMPARTMENT WAS TOTALED BEYOND EXTENSIVE REPAIR.
NHTSA complaint #10786585 — an unverified report by a vehicle owner.
at 195,000 milesHayward, CAFire
SERVICE BRAKES
WHILE MERGING ONTO THE FREEWAY, I WAS TAKING MY CAR TO BE SMOGGED. AT SPEED, I NOTICED A LITTLE WHITE PUFF OF SMOKE EMIT FROM THE RIGHT SIDE OF THE ENGINE BAY. AS I PROCEEDED TO START MOVING TO THE SHOULDER, THIS PUFF HAD TURNED INTO A GRAY PLUME. AS I FINALLY REACHED THE SHOULDER, THE ENTIRE FRONT OF THE ENGINE BAY WAS BILLOWING BLACK SMOKE. AS I TRIED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR, SO IT SEEMED THE FIRE HAD BURNT THROUGH A BRAKE LINE. I MANAGED TO ENGAGE THE EMERGENCY BRAKE SLOWLY AND MANAGED TO STOP ON THE SHOULDER. OPENING THE HOOD, I FOUND A SMALL FIRE BURNING AT THE REAR OF THE ENGINE, BUT IN FRONT OF THE FIREWALL. I HAD NOTHING WITH ME, SO I CALLED THE FIRE DEPARTMENT AND IT WAS EXTINGUISHED. HOWEVER, BY THE TIME THEY GOT THERE, THE ENTIRE ENGINE COMPARTMENT WAS TOTALED BEYOND EXTENSIVE REPAIR.
NHTSA complaint #10786585 — an unverified report by a vehicle owner.
at 195,000 milesHayward, CAFire
FUEL/PROPULSION SYSTEM
WHILE MERGING ONTO THE FREEWAY, I WAS TAKING MY CAR TO BE SMOGGED. AT SPEED, I NOTICED A LITTLE WHITE PUFF OF SMOKE EMIT FROM THE RIGHT SIDE OF THE ENGINE BAY. AS I PROCEEDED TO START MOVING TO THE SHOULDER, THIS PUFF HAD TURNED INTO A GRAY PLUME. AS I FINALLY REACHED THE SHOULDER, THE ENTIRE FRONT OF THE ENGINE BAY WAS BILLOWING BLACK SMOKE. AS I TRIED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR, SO IT SEEMED THE FIRE HAD BURNT THROUGH A BRAKE LINE. I MANAGED TO ENGAGE THE EMERGENCY BRAKE SLOWLY AND MANAGED TO STOP ON THE SHOULDER. OPENING THE HOOD, I FOUND A SMALL FIRE BURNING AT THE REAR OF THE ENGINE, BUT IN FRONT OF THE FIREWALL. I HAD NOTHING WITH ME, SO I CALLED THE FIRE DEPARTMENT AND IT WAS EXTINGUISHED. HOWEVER, BY THE TIME THEY GOT THERE, THE ENTIRE ENGINE COMPARTMENT WAS TOTALED BEYOND EXTENSIVE REPAIR.
NHTSA complaint #10786585 — an unverified report by a vehicle owner.
at 238,256 milesFayetteville, TNFire
ENGINE
MY CAR STARTED TO NOT START AFTER BEING DRIVEN AND SHORTLY AFTER DID NOT WANT TO START IN A SIMPLE IDLE. SOMEHOW FUEL HAS BEEN GETTING TRAPPED IN A PRESSURIZED LINE AND I'M HAVING TO RELEASE THE FUEL OUT. OIL LEAKED INTO THE SPARK PLUGS CAUSED A PILOT FLAME. I HAVE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO THAT SPECIFIC MAKE AND YEAR AS WELL A FEW OF THE OTHER 90 MODELS. EVERY ACCOUNT SAYS IT IS A FLAW IN THE ENGINE AND FUEL SYSTEM.
NHTSA complaint #10703743 — an unverified report by a vehicle owner.
at 238,256 milesFayetteville, TNFire
FUEL/PROPULSION SYSTEM
MY CAR STARTED TO NOT START AFTER BEING DRIVEN AND SHORTLY AFTER DID NOT WANT TO START IN A SIMPLE IDLE. SOMEHOW FUEL HAS BEEN GETTING TRAPPED IN A PRESSURIZED LINE AND I'M HAVING TO RELEASE THE FUEL OUT. OIL LEAKED INTO THE SPARK PLUGS CAUSED A PILOT FLAME. I HAVE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO THAT SPECIFIC MAKE AND YEAR AS WELL A FEW OF THE OTHER 90 MODELS. EVERY ACCOUNT SAYS IT IS A FLAW IN THE ENGINE AND FUEL SYSTEM.
NHTSA complaint #10703743 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 102,931 milesVenice, FL1 injured
AIR BAGS
ON JULY 17, 2019 AT 8:40AM, I GOT INTO MY CAR IN MY DRIVEWAY. I TURNED THE KEY IN THE IGNITION AND THE AIRBAG EXPLODED. (THE CAR WAS NOT STARTED.) THE AIRBAG SOUNDED LIKE A SHOTGUN BEING FIRED AND A POWDER LIKE SUBSTANCE IMMEDIATELY FILLED THE CAR. THE AIRBAG ITSELF HIT ME IN THE ABDOMINAL AREA. I FOUND THE DOOR HANDLE, OPENED THE DOOR, AND ROLLED OUT OF THE CAR ONTO THE GROUND. AT THIS TIME, I YELLED FOR MY SON. MY SON PICKED ME UP OFF THE GROUND AND CALLED AN AMBULANCE DUE TO ME BEING IN A SEVERE AMOUNT OF PAIN AND IN SHOCK. I WAS TAKEN TO THE HOSPITAL VIA AMBULANCE AND OBSERVED FOR THE REMAINDER OF THE DAY. I HAD SEVERAL FOLLOW-UP APPOINTMENTS THAT CONTINUE TO THIS DAY. INSURANCE CAME TO LOOK AT CAR, FILLED OUT PAPERWORK, AND SAID THEY WERE GOING TO TOTAL THE VEHICLE. THE CAR HAS NOT BEEN MOVED SINCE THIS INCIDENT.
NHTSA complaint #11265621 — an unverified report by a vehicle owner.
ST Louis, MO
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT STATED THAT THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FACILITY FOR DIAGNOSTIC TESTING AND FAILURE CODES: C1265 (REAR ABS MOTOR CIRCUIT SHORTED TO GROUND) AND C1286 (EBCM/EBTCM FAILED TO ILLUMINATE THE RED BRAKE WARNING INDICATOR) WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER (DON BROWN CHEVROLET, 2244 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63110, (314) 282-7887) WHERE IT WAS DETERMINED THAT THE CODES INDICATED THAT THERE WAS A REAR MOTOR SHORT TO THE GROUND AND THE ELECTRIC BRAKE CONTROL MODULE ACTIVATED THE BRAKE WARNING INDICATORS. FURTHER DIAGNOSTIC TESTING WOULD BE PERFORMED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11088823 — an unverified report by a vehicle owner.
ST Louis, MO
SERVICE BRAKES
TL* THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT STATED THAT THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FACILITY FOR DIAGNOSTIC TESTING AND FAILURE CODES: C1265 (REAR ABS MOTOR CIRCUIT SHORTED TO GROUND) AND C1286 (EBCM/EBTCM FAILED TO ILLUMINATE THE RED BRAKE WARNING INDICATOR) WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER (DON BROWN CHEVROLET, 2244 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63110, (314) 282-7887) WHERE IT WAS DETERMINED THAT THE CODES INDICATED THAT THERE WAS A REAR MOTOR SHORT TO THE GROUND AND THE ELECTRIC BRAKE CONTROL MODULE ACTIVATED THE BRAKE WARNING INDICATORS. FURTHER DIAGNOSTIC TESTING WOULD BE PERFORMED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11088823 — an unverified report by a vehicle owner.
at 60,000 milesChicopee, MA
STRUCTURE:BODY
DRIVERS SIDE DOOR DOES NOT OPEN FROM INSIDE OR OUTSIDE. THE DOOR DOES NOT WORK WITH KEY EITHER. LOCK SEEMS TO WORKING BUT DOOR DOES NOT OPEN. THE CAR ONLY HAS 60,000 MILES ON IT. THIS IS A VERY COMMON PROBLEM WITH THIS CAR AND SHOULD BE A RECALL.
NHTSA complaint #10824631 — an unverified report by a vehicle owner.
at 195,000 milesHayward, CAFire
ENGINE
WHILE MERGING ONTO THE FREEWAY, I WAS TAKING MY CAR TO BE SMOGGED. AT SPEED, I NOTICED A LITTLE WHITE PUFF OF SMOKE EMIT FROM THE RIGHT SIDE OF THE ENGINE BAY. AS I PROCEEDED TO START MOVING TO THE SHOULDER, THIS PUFF HAD TURNED INTO A GRAY PLUME. AS I FINALLY REACHED THE SHOULDER, THE ENTIRE FRONT OF THE ENGINE BAY WAS BILLOWING BLACK SMOKE. AS I TRIED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR, SO IT SEEMED THE FIRE HAD BURNT THROUGH A BRAKE LINE. I MANAGED TO ENGAGE THE EMERGENCY BRAKE SLOWLY AND MANAGED TO STOP ON THE SHOULDER. OPENING THE HOOD, I FOUND A SMALL FIRE BURNING AT THE REAR OF THE ENGINE, BUT IN FRONT OF THE FIREWALL. I HAD NOTHING WITH ME, SO I CALLED THE FIRE DEPARTMENT AND IT WAS EXTINGUISHED. HOWEVER, BY THE TIME THEY GOT THERE, THE ENTIRE ENGINE COMPARTMENT WAS TOTALED BEYOND EXTENSIVE REPAIR.
NHTSA complaint #10786585 — an unverified report by a vehicle owner.
at 195,000 milesHayward, CAFire
SERVICE BRAKES
WHILE MERGING ONTO THE FREEWAY, I WAS TAKING MY CAR TO BE SMOGGED. AT SPEED, I NOTICED A LITTLE WHITE PUFF OF SMOKE EMIT FROM THE RIGHT SIDE OF THE ENGINE BAY. AS I PROCEEDED TO START MOVING TO THE SHOULDER, THIS PUFF HAD TURNED INTO A GRAY PLUME. AS I FINALLY REACHED THE SHOULDER, THE ENTIRE FRONT OF THE ENGINE BAY WAS BILLOWING BLACK SMOKE. AS I TRIED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR, SO IT SEEMED THE FIRE HAD BURNT THROUGH A BRAKE LINE. I MANAGED TO ENGAGE THE EMERGENCY BRAKE SLOWLY AND MANAGED TO STOP ON THE SHOULDER. OPENING THE HOOD, I FOUND A SMALL FIRE BURNING AT THE REAR OF THE ENGINE, BUT IN FRONT OF THE FIREWALL. I HAD NOTHING WITH ME, SO I CALLED THE FIRE DEPARTMENT AND IT WAS EXTINGUISHED. HOWEVER, BY THE TIME THEY GOT THERE, THE ENTIRE ENGINE COMPARTMENT WAS TOTALED BEYOND EXTENSIVE REPAIR.
NHTSA complaint #10786585 — an unverified report by a vehicle owner.
at 195,000 milesHayward, CAFire
FUEL/PROPULSION SYSTEM
WHILE MERGING ONTO THE FREEWAY, I WAS TAKING MY CAR TO BE SMOGGED. AT SPEED, I NOTICED A LITTLE WHITE PUFF OF SMOKE EMIT FROM THE RIGHT SIDE OF THE ENGINE BAY. AS I PROCEEDED TO START MOVING TO THE SHOULDER, THIS PUFF HAD TURNED INTO A GRAY PLUME. AS I FINALLY REACHED THE SHOULDER, THE ENTIRE FRONT OF THE ENGINE BAY WAS BILLOWING BLACK SMOKE. AS I TRIED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR, SO IT SEEMED THE FIRE HAD BURNT THROUGH A BRAKE LINE. I MANAGED TO ENGAGE THE EMERGENCY BRAKE SLOWLY AND MANAGED TO STOP ON THE SHOULDER. OPENING THE HOOD, I FOUND A SMALL FIRE BURNING AT THE REAR OF THE ENGINE, BUT IN FRONT OF THE FIREWALL. I HAD NOTHING WITH ME, SO I CALLED THE FIRE DEPARTMENT AND IT WAS EXTINGUISHED. HOWEVER, BY THE TIME THEY GOT THERE, THE ENTIRE ENGINE COMPARTMENT WAS TOTALED BEYOND EXTENSIVE REPAIR.
NHTSA complaint #10786585 — an unverified report by a vehicle owner.
at 238,256 milesFayetteville, TNFire
ENGINE
MY CAR STARTED TO NOT START AFTER BEING DRIVEN AND SHORTLY AFTER DID NOT WANT TO START IN A SIMPLE IDLE. SOMEHOW FUEL HAS BEEN GETTING TRAPPED IN A PRESSURIZED LINE AND I'M HAVING TO RELEASE THE FUEL OUT. OIL LEAKED INTO THE SPARK PLUGS CAUSED A PILOT FLAME. I HAVE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO THAT SPECIFIC MAKE AND YEAR AS WELL A FEW OF THE OTHER 90 MODELS. EVERY ACCOUNT SAYS IT IS A FLAW IN THE ENGINE AND FUEL SYSTEM.
NHTSA complaint #10703743 — an unverified report by a vehicle owner.
at 238,256 milesFayetteville, TNFire
FUEL/PROPULSION SYSTEM
MY CAR STARTED TO NOT START AFTER BEING DRIVEN AND SHORTLY AFTER DID NOT WANT TO START IN A SIMPLE IDLE. SOMEHOW FUEL HAS BEEN GETTING TRAPPED IN A PRESSURIZED LINE AND I'M HAVING TO RELEASE THE FUEL OUT. OIL LEAKED INTO THE SPARK PLUGS CAUSED A PILOT FLAME. I HAVE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO THAT SPECIFIC MAKE AND YEAR AS WELL A FEW OF THE OTHER 90 MODELS. EVERY ACCOUNT SAYS IT IS A FLAW IN THE ENGINE AND FUEL SYSTEM.
NHTSA complaint #10703743 — an unverified report by a vehicle owner.
Maple Falls, WACrash
STEERING
1996 BUICK REGAL. CONSUMER STATED THE POWER STEERING WAS NOT CRIMPED PROPERLY. THE BALL BEARING WENT THROUGH THE GEAR BOX WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASHED. THE CONSUMER DISCOVERED THERE WAS A RECALL, ON THE STEERING. HOWEVER, HE WAS INFORMED HIS VEHICLE WAS NOT INCLUDED IN THE RECALL.
NHTSA complaint #10660661 — an unverified report by a vehicle owner.
at 55,035 milesHarrisville, RI
AIR BAGS
TL* THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE AIR BAGS DEPLOYED ERRONEOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 55,035.
NHTSA complaint #10463618 — an unverified report by a vehicle owner.
at 182,000 milesDepere, WI1 injured
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, WEN THE FRONT DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY WITHOUT IMPACT TO THE VEHICLE. THE CONTACT SUSTAINED ABRASIONS TO THE LEFT FOREARM. THE VEHICLE WAS DRIVEN WITH CAUTION TO HIS RESIDENCE. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 182,000. UPDATED 10/20/10 *BF UPDATED 10/26/10
NHTSA complaint #10344035 — an unverified report by a vehicle owner.
at 130,000 milesRonkonkoma, NYFire
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 1996 BUICK REGAL LE. THE CONTACT STATED THERE WAS AN UNUSUAL LOUD EXPLOSION IMMEDIATELY AFTER THE VEHICLE WAS STARTED. SHE OPENED THE HOOD TO FURTHER INVESTIGATE AND WAS EXHUMED WITH THICK SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE TOP MANIFOLD MELTED. THE MECHANIC REPLACED THE MANIFOLD, INJECTORS, SENSOR WIRES, PCV VALVES, AND HOSES. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE APPROXIMATE CURRENT MILEAGE WAS 130,000.
NHTSA complaint #10321739 — an unverified report by a vehicle owner.
at 113,048 milesDaphne, ALFire
ENGINE AND ENGINE COOLING:ENGINE
ON ENGINE START, LOUD EXPLOSION IN ENGINE COMPARTMENT. INSPECTION REVELED ENGINE COVER BROKEN, UPPER INTAKE MANIFOLD (PLENUM) SPLIT IN TWO PIECES. SMELL OF GAS, BROKEN VACUUM AND FUEL LINES. MUST REPLACE UPPER INTAKE MANIFOLD, FUEL RAIL, 2 INJECTORS, VARIOUS LINES. OLD PARTS ARE AVAILABLE.
NHTSA complaint #10314670 — an unverified report by a vehicle owner.
at 90,000 milesNewhall, IA
FUEL SYSTEM, GASOLINE
VEHICLE BACK FIRE THROUGH THE INTAKE AND SMOKE ROLLS OUT FROM UNDER THE HOOD WHEN TRYING TO START THE VEHICLE, NORMALLY START GOOD AFTER SITTING OVER NIGHT, BUT GO TO START IT AGAIN IT WILL BACK FIRE OR THE ENGINE IDLE IS VERY ERRATIC BEFORE IT WILL SMOOTH OUT. I REPLACE SPARK PLUG, SPARK PLUG WIRES, CAM SENSOR, PCV VALVE, FUEL FILTER CHECK BATTERY CONNECTION.
NHTSA complaint #10269816 — an unverified report by a vehicle owner.
at 90,000 milesNewhall, IA
ENGINE AND ENGINE COOLING
VEHICLE BACK FIRE THROUGH THE INTAKE AND SMOKE ROLLS OUT FROM UNDER THE HOOD WHEN TRYING TO START THE VEHICLE, NORMALLY START GOOD AFTER SITTING OVER NIGHT, BUT GO TO START IT AGAIN IT WILL BACK FIRE OR THE ENGINE IDLE IS VERY ERRATIC BEFORE IT WILL SMOOTH OUT. I REPLACE SPARK PLUG, SPARK PLUG WIRES, CAM SENSOR, PCV VALVE, FUEL FILTER CHECK BATTERY CONNECTION.
NHTSA complaint #10269816 — an unverified report by a vehicle owner.
at 78,117 milesSaint Helena Island, SC
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL*THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT NOTICED THAT THE VEHICLE SPORADICALLY EXPERIENCED A NO-START CONDITION. THERE WAS ALSO A BACKFIRE THAT OCCURRED WHEN THE VEHICLE WAS STARTED. THE UPPER INTAKE MANIFOLD FAILED PRIOR TO THE UPPER INTAKE MANIFOLD. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 96V116000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE CONTACT WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 78,117. UPDATED 02/05/09. *LJ COOLANT WAS FOUND IN THE OIL WHEN REPAIRS WERE MADE ON THE MANIFOLD. UPDATED 02/10/09.
NHTSA complaint #10252849 — an unverified report by a vehicle owner.
at 78,117 milesSaint Helena Island, SC
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT NOTICED THAT THE VEHICLE SPORADICALLY EXPERIENCED A NO-START CONDITION. THERE WAS ALSO A BACKFIRE THAT OCCURRED WHEN THE VEHICLE WAS STARTED. THE UPPER INTAKE MANIFOLD FAILED PRIOR TO THE UPPER INTAKE MANIFOLD. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 96V116000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE CONTACT WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 78,117. UPDATED 02/05/09. *LJ COOLANT WAS FOUND IN THE OIL WHEN REPAIRS WERE MADE ON THE MANIFOLD. UPDATED 02/10/09.
NHTSA complaint #10252849 — an unverified report by a vehicle owner.
at 157,000 milesSAN Diego, CA
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1996 BUICK REGAL. AFTER INSERTING THE KEY INTO THE IGNITION, THE DRIVER'S SIDE FRONTAL AIR BAG SPONTANEOUSLY DEPLOYED WITHOUT AN IMPACT OR CRASH. HE IS IN THE PROCESS OF NOTIFYING THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 157,000.
NHTSA complaint #10252282 — an unverified report by a vehicle owner.
at 30,000 milesTulsa, OK
STRUCTURE
I PURCHASED MY CAR IN 1998 AND SOON AFTER THAT THE PAINT STARTED TO PEEL. IN ABOUT 2000 I FINALLY RESEARCHED IT ONLINE AND FOUND OUT TO LOOK AT MY VIN NUMBER, AND IF THE 11TH NUMBER WAS A '1' THAT IT WAS PAINTED IN CANADA AND THAT THEY TROUBLE WITH BAD PRIMER UP THERE. A LOT OF PEOPLE HAD SUED FOR A NEW PAINT JOB. GM CLOSED THAT PLANT DOWN. I WENT TO MAACO HERE AND WAS TOLD THAT SINCE THE PRIMER WAS BAD, THEY WOULD HAVE TO STRIP THAT ALL OFF TOO, AND THE WHOLE JOB WAS MORE THAN I COULD AFFORD. ALSO, EVER SINCE I'VE HAD THE CAR, THE BRAKES HAVE MADE A HORRIBLE NOISE ON STOPPING, MAINLY IN WARM WEATHER. ALL MECHANICS THINK IT IS VERY ODD AND HAVE TRIED TO FIX IT SEVERAL TIMES. TWO MECHANICS HAVE ACTUALLY STOPPED THE NOISE BUT IT RETURNS PROMPTLY. IT DOESN'T SEEM TO IMPAIR THE BRAKING ABILITY. IT'S A GOOD OLD CAR AND NOW HAS 93,000 MILES WITHOUT OTHER COMPLAINTS, BUT IS EMBARRASSING TO DRIVE WITH 1/2 OF ITS PAINT MISSING. IT LOOKS LIKE A COW.
NHTSA complaint #10235436 — an unverified report by a vehicle owner.
at 176,000 milesTurners Falls, MA
STEERING
THERE IS A SEVERE PROBLEM WITH THE STEERING. WE BROUGHT THE VEHICLE TO A GARAGE AND WE WERE TOLD THAT THERE IS A RECALL ON THE VEHICLE TO CORRECT THE RACK AND PINION STEERING. WE CALLED BUICK AND WERE TOLD THAT THE RECALL IS VIN SPECIFIC AND THAT OUR VIN WAS NOT RECALLED. WE WERE ADVISED BY BUICK THAT IT WAS JUST A COINCIDENCE THAT OUR VEHICLE WAS THE SAME YEAR, MAKE AND MODEL AS THE RECALL AND HAD THE SAME PROBLEM AND THAT WE WOULD HAVE TO PAY ONE OF THEIR DEALERS TO LOOK AT IT.
NHTSA complaint #10233151 — an unverified report by a vehicle owner.
at 176,000 milesTurners Falls, MA
STEERING:RACK AND PINION
THERE IS A SEVERE PROBLEM WITH THE STEERING. WE BROUGHT THE VEHICLE TO A GARAGE AND WE WERE TOLD THAT THERE IS A RECALL ON THE VEHICLE TO CORRECT THE RACK AND PINION STEERING. WE CALLED BUICK AND WERE TOLD THAT THE RECALL IS VIN SPECIFIC AND THAT OUR VIN WAS NOT RECALLED. WE WERE ADVISED BY BUICK THAT IT WAS JUST A COINCIDENCE THAT OUR VEHICLE WAS THE SAME YEAR, MAKE AND MODEL AS THE RECALL AND HAD THE SAME PROBLEM AND THAT WE WOULD HAVE TO PAY ONE OF THEIR DEALERS TO LOOK AT IT.
NHTSA complaint #10233151 — an unverified report by a vehicle owner.
at 150,000 milesKing, NCCrash2 injured
WHEELS
MY DAUGHTER WAS DRIVING THE 1996 BUCK REGAL ON I-77 NORTH NEAR CHELYAN, WV ANOTHER DAUGHTER WAS IN THE PASSENGER SEAT. THE REAR DRIVER'S SIDE WHEEL BROKE FROM THE HUB, CAUSING THE CAR TO VEER AND EVENTUALLY HIT THE CONCRETE MEDIAN. THE CRASH SEVERELY DAMAGED THE FRONT LEFT SIDE OF THE CAR; IT WA STOTALLED. THE CRASH RESULTED IN INJURIES TO BOTH OF MY DAUGHTERS - THE DRIVER SUSTAINE D A BUMP ON HER FOREHEAD, AND THE PASSENGER HASD A SWOLEN LEFT ANKLE - PRELIMINARY REVIEW OF THE X-RAYS WERE NEGATIVE FOR A BREAK/FRACTURE. THE CAR WAS TOWED TO A GARAGE.
NHTSA complaint #10196049 — an unverified report by a vehicle owner.
at 85,000 milesGarland, TX
STEERING
TL*THE CONTACT OWNS 1996 BUICK REGAL. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED DURING AN OIL CHANGE. AFTER THE OIL CHANGE, THE ENGINE LIGHT ILLUMINATED AGAIN AND THE CONTACT HAD THE BATTERY CHANGED. SHE DROVE APPROXIMATELY ONE AND A HALF MILES, MADE A RIGHT TURN, AND ATTEMPTED TO MAKE A LEFT TURN WHEN THE STEERING WHEEL LOCKED. THE FAILURE OCCURRED WHILE DRIVING 10 MPH. THE CONTACT HAD TO SHIFT THE VEHICLE IN REVERSE IN ORDER TO MOVE THE WHEEL. THE CONTACT REFERENCED NHTSA RECALL # 03V527000 (STEERING:RACK AND PINION). THE CURRENT MILEAGE IS 86,000 AND FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10192498 — an unverified report by a vehicle owner.
at 186,000 milesBeattyville, KYFire
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT'S VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR APPROXIMATELY FIFTEEN MINUTES. THE CURRENT AND FAILURE MILEAGES WERE 186,000. UPDATED 02-01-08. *KB UPDATED 02/19/10. *LJ UPDATED 09/2810
NHTSA complaint #10191601 — an unverified report by a vehicle owner.