80 of the
5,775 complaints filed about the Chevrolet Cruze
are about the lighting —
1% of everything owners reported.
The worst model year for it is 2014.
Several times during ownership (Bought used in 2021 with 13,000 miles at purchase, currently 35,000 miles on car. Entire instrument cluster including center screen and center console shifter selector goes completely dark. This includes both speedometer indicators. No apparent cause, no advance warning, screen(s) just "black out". After some time...30-40 seconds to as long as 2-3 minutes all console and instruments lights come back on. Happens during daytime and nighttime usage, with heater and/or air conditioning in use.
NHTSA complaint #11573424 — an unverified report by a vehicle owner.
So yesterday night I was at walmart and I had the car idling while putting stuff in the car the interior lights dimmed and there was a rattle that came from underneath the car right after the car stalled out twice, I had interior lights on but no power to the engine just sitting and once I started driving it didn't stall out on highway, but there is a possibility of this happening at a stop sign or traffic light, but again no check engine light, wondering if you can research into this? seems to be a reoccurring situation.
NHTSA complaint #11570719 — an unverified report by a vehicle owner.
The cars first started telling me randomly that it needed service to the stabilitrak and the. Would disappear, the next component was the anti theft activated and after turning car off..next time I tried to turn on, it acted as if battery was dead and locked my key in ignition. Fixed itself a couple hours later. Next time it gave me issues all of these components started to come on at same time while also causing power steering to come on and go out in the middle of driving which could have caused a horrible wreck (didn’t thank god) and also started flickering lights inside and outside of car, and the radio turned on and off as well…the car now will not turn on and acts as if battery is dead unless I use cables and have someone jump start my car…it definitely seems to be shorting out like the wiring isn’t working the way it should…I have now taken it to auto one and they tested battery and altinater and said both were in great condition, so I researched and have seen that my car make and model years from 2011-2015 have a recall on the negative battery cable not being crimped right enough but my car specifically isn’t included because it is past its warranty…which I’m sorry is ridiculous in every way no matter any warranty this was a mistake made by the manufacturer and it should be corrected on every car that is included in the years they specifically stated themselves they failed to do correctly when made…my car behaving this way and putting me and my family in danger is nothing that is our fault but the manufacturers and it should 100% be covered…I’m currently waiting to have it looked at by mechanic to reconfirm what I already know, and will know shortly that it is indeed the negative battery cable..I need this covered and corrected by dealer near me
NHTSA complaint #11568925 — an unverified report by a vehicle owner.
I purchased 2013 chevy cruze in 2021. Starting with steering going out, all electrical power is affected. Radio comes on and off. Light comes on to check stab trak. Engine started while key in ignition but I wasn't in car. I can't afford to get a different car now a days. I'm disabled and need this car to get to my Dr appts But I'm afraid the vehicle will kill me, someone or worse. This vehicle needs a very very serious recall to fix this before someone is killed. That won't work!! FIX IT PLEASE I BEG YOU!!!
NHTSA complaint #11514714 — an unverified report by a vehicle owner.
When i turn left or right stereo shuts off all my warning lights come on and steering gos out.and sometimes it shuts down.Almost got hit a cause it did this .This is a serious safety issue.Nobody can pin point the problem.then a code says open and close drivers window.If i get killed cause this car does this .and getting worse .chevy will be sued .can you get chevy to repair this possible faulty .problem.may a recall in electric system.
NHTSA complaint #11485570 — an unverified report by a vehicle owner.
During rain or carwash, water leaks into rear passenger cabin along ceiling. Suspect coming from cracked rear third brake light which is a known Cruze issue that may also cause battery issues. My third brake light has two cracks (one on each side).
NHTSA complaint #11479150 — an unverified report by a vehicle owner.
The contact owns a 2018 Chevrolet Cruze. The contact stated while driving various speeds at night, the headlights failed to provide adequate illumination to drive safely. The contact stated that the failure was more evident on dimly lit streets. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight bulbs needed to be replaced. The vehicle was repaired. The contact stated that the failure was still evident with the side illumination. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
NHTSA complaint #11462754 — an unverified report by a vehicle owner.
The contact owns a 2018 Chevrolet Cruze. The contact stated while driving various speeds at night, the headlights failed to provide adequate illumination to drive safely. The contact stated that the failure was more evident on dimly lit streets. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight bulbs needed to be replaced. The vehicle was repaired. The contact stated that the failure was still evident with the side illumination. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
NHTSA complaint #11462754 — an unverified report by a vehicle owner.
The contact owns a 2018 Chevrolet Cruze. The contact stated while driving various speeds at night, the headlights failed to provide adequate illumination to drive safely. The contact stated that the failure was more evident on dimly lit streets. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight bulbs needed to be replaced. The vehicle was repaired. The contact stated that the failure was still evident with the side illumination. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
NHTSA complaint #11462754 — an unverified report by a vehicle owner.
The contact owns a 2017 Chevrolet Cruze. While refueling, the contact discovered that cracks had formed on both sides of the middle brake light housing. She then noticed that water from the cracks had leaked into the top rear headliner of the vehicle. The contact had taken the vehicle to the dealer where they confirmed the failure and provided her an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle has been repaired. The failure mileage was approximately 15,000. Consumer paid $312.82 for the repairs.
NHTSA complaint #11447375 — an unverified report by a vehicle owner.
Third rear brake light on my Chevy Cruze hatchback broke off from its mount, and is now dangling against the rear window glass, obstructing the view, obstructing the rear windshield wiper from being able to operate, and held on by nothing but the wiring. It is at risk of falling off into the road, makes the car less visible to drivers while braking, and obscures my view out of the back window, especially when it is raining, as I can no longer use the wiper. It is unable to be reattached without replacing the entire rear spoiler (approximately $1,000 repair according to multiple dealerships I have contacted, with photographs), and it is a manufacturer defect, not caused by outside force. It appears the bolts that hold the spoiler in were over-torqued at the factory, causing excess stress on the plastic holes they mount into, as the plastic surrounding both mounting holes cracked.
NHTSA complaint #11438916 — an unverified report by a vehicle owner.
Service Bulletin Number: 14311B, Date: June 2015, Service Bulletin: SB-10057574-8899 CONDITION On certain 2011–2015 model year Chevrolet Cruze vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate power. With this condition, the following effects are possible: the Radio/HVAC Display may turn off and on; the Antilock Brake System, Service Traction System, Service Stabilitrac and Steering vehicle messages may come on and off; the turn signal sound may not be heard; “Battery Saver Active” and “Service Steering” may display in the Driver Information Center (DIC); and the interior and exterior lighting may flicker. Power steering assist may also be lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped. It's in the Service Bulletin Provided below. I am not sure if my 2012 Chevy Cruze Eco is included in this Service Bulletin (Below), but this Service Bulletin is the closest thing I could find that describes what is going on with my Vehicle. Lights blinking, steering hard to turn, steering warning light coming on (Stabilitrac), and other things as well described in the Service Bulletin. Again, I am not sure if my car's VIN Number, is included in the Service Bulletin, I would like to know if it is? or not?, before taking it in to the Dealer Ship, for repairs/service, because it is unsafe to drive at this point forward.
NHTSA complaint #11422081 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE NOTICED A FRACTURE ON ONE OF THE REAR BRAKE LIGHT ON THE SIDE. THE CONTACT STATED THAT RECENTLY A PASSENGER IN THE REAR OF THE VEHICLE POINTED OUT THAT THE REAR BRAKE LIGHT WAS FRACTURED ALLOWING WATER TO LEAK INSIDE THE VEHICLE INTO THE HEAD VISOR. THE CONTACT STATED THAT THEY NOTICED THE SEAL AROUND THE BRAKE LIGHT AND SURROUNDING AREA WAS NOT PROPERLY SEALED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #11414186 — an unverified report by a vehicle owner.
WHILE IN DRIVE, RADIO, DASH LIGHTS AND TURN SIGNALS RANDOMLY SHUT OFF. NOT SURE IF TURN SIGNALS ARE WORKING EVEN THOUGH NO SOUND - PRAYING OTHER DRIVERS CAN SEE WHEN I'M TURNING?? SOMETIMES I'M JUST SITTING AT A RED LIGHT AND EVERYTHING GOES QUIET. THE LENGTH OF TIME VARIES, SO IT CAN BE STARTLING WHEN EVERYTHING SUDDENLY COMES BACK ON. THIS HAS HAPPENED MANY TIMES OVER THE PAST FEW MONTHS. OVERALL, MAY SOUND INSIGNIFICANT, BUT THE (WORKING??) TURN SIGNALS IS A SAFETY ISSUE!!
NHTSA complaint #11408440 — an unverified report by a vehicle owner.
AT RANDOM TIMES, MY STEREO WILL GO BLANK, NO SOUND, NO BLINKER SOUNDS, NOTHING. AT THE SAME TIME, THE SERVICE TRACTION CONTROL, SERVICE STABITRAX WILL START FLASHING ON AND OFF. MY POWER STEERING WILL CUT OFF AS WELL. THIS WILL HAPPEN A FEW TIMES WHILE DRIVING THEN IT WILL NOT HAPPEN AGAIN. THEN RANDOMLY ON A DIFFERENT DAY, IT WILL HAPPEN AGAIN.
NHTSA complaint #11406478 — an unverified report by a vehicle owner.
THIS CAR IS CRAZY. STARTS ON ITS OWN IF KEY LEFT IN IGNITION. RADIO GOES ON AND OFF CONSTANTLY. POWER STEERING TRIES TO GO OUT. LIGHTS UP LIKE A CHRISTMAS TREE. I FEAR FOR MY LIFE AND IT NEEDS A RECALL.
NHTSA complaint #11398996 — an unverified report by a vehicle owner.