467 of the 5,775 complaints filed about the Chevrolet Cruze are about the other systems — 8% of everything owners reported. The worst model year for it is 2014.
467
Complaints
8%
Share of all complaints
19
Crashes
8
Fires
UNKNOWN OR OTHER
After 3 years of having this car it’s overheating each summer requiring the coolant system, hoses, thermostat, and water pump to be replaced each summer. As well as major oil leaking after full tune ups.
NHTSA complaint #11745807 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My 2018 Chevy Cruz has developed a sticky or tacky surface discovered when I was cleaning my interior. I used warm water and soap to clean all plastics. Tried to dry off my dash with paper towels and discovered the issue . My car has been garage kept since its purchase so I have no idea as my previous vehicles never had this issue.
NHTSA complaint #11744940 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Coolant system and engine fan
NHTSA complaint #11743067 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My breaks do not work in reverse. Pump valve seems to be bad
NHTSA complaint #11741926 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I purchased my car in 2020 and have had this issue recently come up. I have coolant that is vanishing from my car but not dripping to the floor. I've learned since then that there was a recall on my car for my water pump which causes this exact issue which has caused a related check engine light to appear. It seems unfair to me that there's a recall on my car that was taken away after one year despite it still not being replaced, and purchasing my car not knowing of this recall not being done and the window closing I feel should be rectified. I will be notifying GM about this matter as well. Thank you for your time and consideration on this matter
NHTSA complaint #11740259 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Recently my car's check engine light and the message "Service Stabilitrak" started coming up on my car, then my car started shaking while idling. I quickly took the car to my mechanic who assessed it, replaced my spark plugs, which did not solve the issue, and recommended I go to the dealership. In between these appointments my car was consistently shaking while idling and I would have difficulties accelerating especially after coming to a complete stop and often while making turns, this worsened after adding fuel to my car. The nearest Chevrolet dealership did a compression test and found that the psi in cylinder 1 was only 85, while the rest of the cylinders are 180 psi. They reported "internal engine damage causing misfire on cylinder 1" and quoted the repairs and replacement engine at $9500, almost double the value of the car if the engine was working. The codes P0300 "Engine Misfire Detected" and P0301 "Cylinder 1 Misfire Detected" were the two relevant codes in the report. However the car only has 49,860 miles on it. I see that other people have reported this issue as well and it continues to happen. Additionally, if the manufacturing issue or defect has not been rectified what are the chances of this happening again down the line with the same issue? This is a clear manufacturing defect in the engine of these cars that make them a safety hazard on the road. There is no telling when and where my engine may completely give out despite the car being low mileage and well taken care of. GM and Chevrolet should and must rectify this issue.
NHTSA complaint #11737526 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I was driving my car and all of a sudden out of nowhere my car speed gage starts to bounce up and down my engine sounds like it’s stuck in first gear and won’t shift and I can’t go any faster then 35 mph and I tried to make it to a spot to pull over and it altogether stoped accelerating so I was stuck pulling over right there because it wouldn’t accelerate. I shut it off and let it sit for a bit and it started right back up like normal and drove fine till I got to a certain length of driving and it was doing it all over again like it was in limp mode and all my electrical stuff was on the Frits as well so I haven’t been able to drive it since because it keeps doing it and I haven’t spent hundreds of dollars putting it in a shop three times already only to have it go back and do it again and my brakes when I press on them make a squishing sound and then some clicking sound before it goes into limp mode i don’t know where to even begins to fix it at and it was all out of nowhere. It was driving fine then all of a sudden this crap starts
NHTSA complaint #11730993 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
There has been no accident to report. My check engine light comes on periodically and will remain on for a lengthy time. It is the light that looks like a water spigot. When I have it checked they say it’s either the “Turbo” or “Air Filter” . I can. It get a clear answer as to what it is and why it comes on or how to fix the problem. My car is actually a 2016 Chevy Cruze Premier but that’s not an option to choose.
NHTSA complaint #11730730 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.
NHTSA complaint #11724389 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Hesitate to change gears properly. Engine stalling. RPM will rive up. Sounds like the transmission wants to slip.
NHTSA complaint #11713156 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Radiator leaks, car overheated. Looking online it is obvious that a lot of people have had this same issue, so why no recall. It's a peice of crap car, that is dangerous to drive.
NHTSA complaint #11705439 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
A engine always seems to run hot smells like it's burning constantly leaks coolant even after repairing electrical problems reoccurring smells like weird chemicals inside of the car when you turn on smells like gasoline and coolant this occurs every day
NHTSA complaint #11696240 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My car over heats at least over 300 degrees. Afraid that my vehicle is In danger of catching fire due to the high temperature causing tension belt and hose components to melt.
NHTSA complaint #11694002 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Turbo overboost unable to drive for safety or cause for more damage
NHTSA complaint #11684932 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I’ve had the thermostat housing fail twice now. And now it leaking again for the third time!! Now the service stabilitrak light is on, but it only happens when the car is idling. This happened to me before while driving and I replaced the spark plugs and the coil pack. I know on other models the valve cover failed as well but I don’t see a recall on that, or the thermostat housing issues…. I just don’t get whyyyyy if people are having all the same issues why not recall it!!???
NHTSA complaint #11684044 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The infotainment touchscreen on my 2018 Chevrolet Cruze has become unresponsive and frozen on the startup warning screen. Because of this, I am unable to access basic functions such as Bluetooth, CarPlay, and Android Auto. The radio (FM) still works, but I cannot connect my phone for calls, navigation, or music. This issue is widely reported by many other Cruze owners, yet there is no recall or official fix from the manufacturer. The problem is a safety concern because I cannot use hands-free calling or navigation as intended. The dealer quoted me a $190 diagnostic fee and several hundred dollars for replacement, which feels unfair for what appears to be a common defect. I believe Chevrolet should address this issue through a recall or warranty support. Please investigate as this affects driver safety and usability.
NHTSA complaint #11682291 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I own a 2018 Chevrolet Cruze, and the infotainment touchscreen system has completely frozen with the same error screen that many other Cruze owners have reported online. This is not simply a case of an unresponsive touchscreen — the system locks up with an identical error screen across multiple Cruze vehicles (different years and trims). The issue disables all touchscreen functions, including Bluetooth connectivity, media, phone integration, and certain vehicle settings. While FM radio may continue to play, the rest of the infotainment system is unusable. This creates both a safety concern and a defect pattern, because many modern vehicle functions are tied to the infotainment system. This is not a random failure — dozens of other Cruze owners have posted identical photos of the exact same frozen error screen on forums and complaint boards. That suggests a common underlying software or hardware defect, not isolated damage. The fact that it fails in the same way for so many vehicles indicates a systemic flaw that should qualify for a recall or manufacturer fix. General Motors has not provided any support or recall notice for this issue. Owners are being told to replace the entire infotainment unit at high personal cost, even though it is clearly a widespread design or programming defect. Approximate date of incident: [Insert when your screen froze first] Mileage at the time of incident: ~[Insert your odometer reading, e.g., 121,000 miles] Additional Notes: •Disconnecting/reconnecting the battery does not resolve the issue. •The error persists across resets, and no software update is available. •This is well-documented online, and the failure is identical across different Cruze vehicles, pointing to a recall-worthy defect.
NHTSA complaint #11682403 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The 3rd brake light is known to leak on Chevy cars, which I found out when searching up the issues, which allows water inside trunk without your knowledge and does water damage to the battery and other electrical components that are located in the trunk that controls the dashboard, a/c, radio, power steering and probably even more. Safety risk: makes your dashboard stop working along with the power steering, while driving. There is another vehicle at the same dealer as mine right now with water in the trunk, it’s an impala. When you search up on the internet about dashboard not working along with radio and a/c there are quite a few different people pointing to the leaking 3rd brake light and water in the trunk damaging the electrical components in the trunk. The vehicle is at a Chevrolet dealer right now being fixed. No warning messages before it happened. I have only owned the car for 1 year bought it used June 2024. The bill I included is so far what they are saying needs to be fixed but I’m sure more to come as they get some components working.
NHTSA complaint #11679586 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the gloss paint. As a widow, I needed a dependable vehicle for work purposes. Since I've had this vehicle I've had to replace the thermostat, I've had continued overheating issues, issues with the catalytic converters, the hoses and connectors becoming brittle and needing replacement throughout the engine. Suddenly the traction control light came on the dash after they check engine light. With the code reader showed problems with the mass air flow and the mass air flow electric wiring. Suddenly after a oil change, the vehicle is running terribly and is undrivable. The ECM or computer that powers the entire vehicle has lost all power was no explanation. All the pieces and relays are in good working order. After research on this issue of the ECM I've learned that even replacement of the computer for this vehicle causes the vehicle not even to start. I contacted customer service for GM and Chevrolet and they referred me to you because it is over 10 years old. No one was able to help me. My roommate has the exact same vehicle besides I have a turbo and she does not same year, and she is also having the exact same problems including her ECM is not getting any power. I'm sure of that there's nothing anyone can do financially but Chevrolet and GM really dropped the ball on this vehicle as far as dependability and safety. I counted on this vehicle to be dependable and and live up to the standards of gmn Chevrolet and it has not. Besides this website I don't know who could called Chevrolet and GM accountable for this disaster of a car. I would appreciate any suggestions to try to get this vehicle safe and in working order if it is even possible. I appreciate your time and consideration and I am available if anyone needs to contact me with any questions thank you.
NHTSA complaint #11669241 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Unknown
NHTSA complaint #11664134 — an unverified report by a vehicle owner.