FaultScore

FaultScore report

2023 Chevrolet Equinox problems

Owners have filed 140 complaints about the 2023 Chevrolet Equinox with NHTSA between 2023 and 2026. The largest single group is the fuel & propulsion. Across this model's run it ranks 18 of 22 worst.

C

FaultScore 43/100

Higher is worse. Measured against the other years of the Chevrolet Equinox.

How this is worked out

The numbers

140

Complaints

8

Crashes reported

0

Fires reported

7

Injuries reported

10,002 mi

Median mileage at failure

Half of reported failures happened before this

62%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 12 vs 50 Severity 55 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Chevrolet Equinox. 50 means typical for this model; 100 means roughly double.
Severity — 55
10.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
62% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2023 compares with every other Chevrolet Equinox

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2023 Chevrolet Equinox

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 37,500 miles

1 crashes, 0 fires

Engine & Cooling 17 12.1%

Median failure at 37,000 miles

Brakes 16 11.4%

1 crashes, 0 fires · median 10,002 mi

Median failure at 5,160 miles

Driver Assist & Collision Avoidance 9 6.4%

2 crashes, 0 fires · median 5,000 mi

Steering 6 4.3%
Transmission & Drivetrain 4 2.9%
Acceleration & Cruise Control 3 2.1%
Body & Structure 2 1.4%

1 crashes, 0 fires · median 40 mi

Airbags 2 1.4%

2 crashes, 0 fires

Seats 1 0.7%
Seat Belts 1 0.7%

1 crashes, 0 fires

Wheels 1 0.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 7.7%
1,000 – 9,999 miles 4 30.8%
10,000 – 24,999 miles 2 15.4%
25,000 – 49,999 miles 6 46.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2023 peak 12 Aug 2026

Recalls on the 2023 Chevrolet Equinox

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023279 44,722 units in Canada

Seats And Restraints

Issue: The coating may be too thick on the connection bars for the lower universal anchorage system (UAS) for securing a child or booster seat in the rear seat. As a result, you may not be able to properly attach a child seat in the rear seat using the UAS. Safety Risk: A child seat that isn't properly attached could increase the risk of injury in a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to inspect the bars for the lower universal anchorage system (UAS) in the rear seat. If necessary, the dealer will remove and replace the finish coating on lower anchorage bars. General Motors recommends to install child seats using the rear seat belts, as described in the vehicle owner's manual and child-seat manufacturer's installation guide, until the recall repairs have been completed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Lathrop, CA Crash 1 injured

AIR BAGS

On January 21, 2026 i was involved in a car accident with a tractor in which the tractor collided with my passenger front side of my car causing me to slide into corn field causing the total destruction of my vehicle. None of my airbags deployed. There were no warning lamps or indicators from the vehicle showing a fault prior to the accident. The vehicle has been inspected by the insurance adjustor. It is unknown if other vehicles have had the same issue to my knowledge.

NHTSA complaint #11728894 — an unverified report by a vehicle owner.

Lathrop, CA Crash 1 injured

STRUCTURE:BODY

On January 21, 2026 i was involved in a car accident with a tractor in which the tractor collided with my passenger front side of my car causing me to slide into corn field causing the total destruction of my vehicle. None of my airbags deployed. There were no warning lamps or indicators from the vehicle showing a fault prior to the accident. The vehicle has been inspected by the insurance adjustor. It is unknown if other vehicles have had the same issue to my knowledge.

NHTSA complaint #11728894 — an unverified report by a vehicle owner.

Lathrop, CA Crash 1 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

On January 21, 2026 i was involved in a car accident with a tractor in which the tractor collided with my passenger front side of my car causing me to slide into corn field causing the total destruction of my vehicle. None of my airbags deployed. There were no warning lamps or indicators from the vehicle showing a fault prior to the accident. The vehicle has been inspected by the insurance adjustor. It is unknown if other vehicles have had the same issue to my knowledge.

NHTSA complaint #11728894 — an unverified report by a vehicle owner.

Shelby Township, MI Crash

UNKNOWN OR OTHER

When auto stop is engaged and letting off the brake the vehicle jumps forward when the engine starts again. In previous vehicles with this feature the vehicle never "jumped" forward.

NHTSA complaint #11562796 — an unverified report by a vehicle owner.

Clinton, MO Crash 1 injured

SEAT BELTS

Front impact crash with two deer, rear seatbelt came unlatched causing car seat to fly into the front seat and the front seat belt did not lock nor did the airbags go off. No sensors alerted.

NHTSA complaint #11553980 — an unverified report by a vehicle owner.

Clinton, MO Crash 1 injured

AIR BAGS

Front impact crash with two deer, rear seatbelt came unlatched causing car seat to fly into the front seat and the front seat belt did not lock nor did the airbags go off. No sensors alerted.

NHTSA complaint #11553980 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Homestead, FL

UNKNOWN OR OTHER

The ongoing issues with my 2023 Chevrolet Equinox, VIN [XXX], which I have brought to your dealership multiple times for the same unresolved problem. I was told three separate times that the engine light was fixed. I checked the vehicle today, and the engine light is still on. I was misled three times. Since purchasing this vehicle, I have not been able to drive it. Instead, I have spent the last four weeks repeatedly picking up and dropping off the car at your dealership. The vehicle has spent more time in your service department than with me. This has caused significant loss of time, money, and peace of mind. You have wasted my time, energy, and resources, and your team has already put 95 miles on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11758877 — an unverified report by a vehicle owner.

Homestead, FL

ELECTRICAL SYSTEM

The ongoing issues with my 2023 Chevrolet Equinox, VIN [XXX], which I have brought to your dealership multiple times for the same unresolved problem. I was told three separate times that the engine light was fixed. I checked the vehicle today, and the engine light is still on. I was misled three times. Since purchasing this vehicle, I have not been able to drive it. Instead, I have spent the last four weeks repeatedly picking up and dropping off the car at your dealership. The vehicle has spent more time in your service department than with me. This has caused significant loss of time, money, and peace of mind. You have wasted my time, energy, and resources, and your team has already put 95 miles on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11758877 — an unverified report by a vehicle owner.

Homestead, FL

ENGINE

The ongoing issues with my 2023 Chevrolet Equinox, VIN [XXX], which I have brought to your dealership multiple times for the same unresolved problem. I was told three separate times that the engine light was fixed. I checked the vehicle today, and the engine light is still on. I was misled three times. Since purchasing this vehicle, I have not been able to drive it. Instead, I have spent the last four weeks repeatedly picking up and dropping off the car at your dealership. The vehicle has spent more time in your service department than with me. This has caused significant loss of time, money, and peace of mind. You have wasted my time, energy, and resources, and your team has already put 95 miles on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11758877 — an unverified report by a vehicle owner.

Rutledge, GA

VEHICLE SPEED CONTROL

The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the vehicle to stall in traffic again and nearly cause a major accident. The vehicle has suffered four separate fuel-system-related failures/stalls under 87,000 miles. The manufacturer's official recall remedy has failed to resolve the safety hazard, and the vehicle remains entirely unsafe to drive.

NHTSA complaint #11758547 — an unverified report by a vehicle owner.

Rutledge, GA

ENGINE

The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the vehicle to stall in traffic again and nearly cause a major accident. The vehicle has suffered four separate fuel-system-related failures/stalls under 87,000 miles. The manufacturer's official recall remedy has failed to resolve the safety hazard, and the vehicle remains entirely unsafe to drive.

NHTSA complaint #11758547 — an unverified report by a vehicle owner.

Rutledge, GA

FUEL/PROPULSION SYSTEM

The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the vehicle to stall in traffic again and nearly cause a major accident. The vehicle has suffered four separate fuel-system-related failures/stalls under 87,000 miles. The manufacturer's official recall remedy has failed to resolve the safety hazard, and the vehicle remains entirely unsafe to drive.

NHTSA complaint #11758547 — an unverified report by a vehicle owner.

Miami, FL

ELECTRICAL SYSTEM

From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance

NHTSA complaint #11757291 — an unverified report by a vehicle owner.

Miami, FL

ENGINE

From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance

NHTSA complaint #11757291 — an unverified report by a vehicle owner.

Miami, FL

FUEL/PROPULSION SYSTEM

From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance

NHTSA complaint #11757291 — an unverified report by a vehicle owner.

Miami, FL

FUEL/PROPULSION SYSTEM

I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #1069141090. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and explained that the vehicle was losing power unexpectedly while being driven. The dealership acknowledged that it could see the recall but told me that Bomnin reserved the right not to perform the recall repair and directed me to drive the vehicle to another dealership in Miami Lakes. I am concerned about being instructed to continue driving a vehicle that can unexpectedly lose power while in traffic. I am reporting this because I believe the condition presents a potential safety risk and the recall-related issue has not been resolved.

NHTSA complaint #11756537 — an unverified report by a vehicle owner.

Auburn, IN

FUEL/PROPULSION SYSTEM

Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.

NHTSA complaint #11754786 — an unverified report by a vehicle owner.

Atlanta, GA

ENGINE

Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12 the ac compressor went out but i cancelled my warranties cause they didn’t cover all repairs so I had to replace compressor my self.

NHTSA complaint #11752653 — an unverified report by a vehicle owner.

Atlanta, GA

FUEL/PROPULSION SYSTEM

Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12 the ac compressor went out but i cancelled my warranties cause they didn’t cover all repairs so I had to replace compressor my self.

NHTSA complaint #11752653 — an unverified report by a vehicle owner.

at 34,000 miles Lady Lake, FL

ENGINE

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on several occasions, the vehicle lost automotive power with the check engine warning light continuously illuminated. The vehicle was taken to a local Auto Zone and a diagnostic machine retrieved DTC: P0191. The vehicle was then taken to a local dealer where it was diagnosed, and the contact was informed that the high-pressure fuel pump was inoperable and needed to be replaced. The vehicle was repaired. The contact associated the failure with Technical Service Bulletin: N242450160. The manufacturer was notified of the failure. The failure mileage was 34,000.

NHTSA complaint #11751557 — an unverified report by a vehicle owner.

Saginaw, TX

POWER TRAIN

My 2023 Equinox RS losses power during quick acceleration for lane changes or passing. It will also lose power during some turns at normal speed. It will also accelerate and deaccelerate at a low speed making it feel like the gears are slipping. Auto stop on occasion will be a hard take off requiring a firm foot on the brake. At time it will also shift hard into 1st gear. My car has been in the dealership three times for this issue and the last time the tech said there was a recall for the issue and performed some reset and gave me the car back. Other than that they said there is nothing they can do about it. This issue presents a major safety issue especially when it losses power during a lane change or passing someone. I can't anticipate when the power will come back and by that time the traffic has now caught up to me. This problem started probably 6-8 months after I purchased the car new from the dealership.

NHTSA complaint #11749947 — an unverified report by a vehicle owner.

Saginaw, TX

ENGINE

My 2023 Equinox RS losses power during quick acceleration for lane changes or passing. It will also lose power during some turns at normal speed. It will also accelerate and deaccelerate at a low speed making it feel like the gears are slipping. Auto stop on occasion will be a hard take off requiring a firm foot on the brake. At time it will also shift hard into 1st gear. My car has been in the dealership three times for this issue and the last time the tech said there was a recall for the issue and performed some reset and gave me the car back. Other than that they said there is nothing they can do about it. This issue presents a major safety issue especially when it losses power during a lane change or passing someone. I can't anticipate when the power will come back and by that time the traffic has now caught up to me. This problem started probably 6-8 months after I purchased the car new from the dealership.

NHTSA complaint #11749947 — an unverified report by a vehicle owner.

Saginaw, TX

FUEL/PROPULSION SYSTEM

My 2023 Equinox RS losses power during quick acceleration for lane changes or passing. It will also lose power during some turns at normal speed. It will also accelerate and deaccelerate at a low speed making it feel like the gears are slipping. Auto stop on occasion will be a hard take off requiring a firm foot on the brake. At time it will also shift hard into 1st gear. My car has been in the dealership three times for this issue and the last time the tech said there was a recall for the issue and performed some reset and gave me the car back. Other than that they said there is nothing they can do about it. This issue presents a major safety issue especially when it losses power during a lane change or passing someone. I can't anticipate when the power will come back and by that time the traffic has now caught up to me. This problem started probably 6-8 months after I purchased the car new from the dealership.

NHTSA complaint #11749947 — an unverified report by a vehicle owner.

Bloomington, IL

FUEL/PROPULSION SYSTEM

This malfunction occurred twice while driving in town and on interstate. Car went into low power mode due to fuel pump and fuel injectors failing. Stopped running and would not restart.

NHTSA complaint #11749757 — an unverified report by a vehicle owner.

Defiance, OH

FUEL/PROPULSION SYSTEM

Reduced power displayed and engine light came on. This happened on very early morning commute. Dangerous early morning timeframe before 6 am in very dense rural area to where speed totally reduced and then pulled over to losing engine power. Was basically stranded, no one around. Would not start. Had towed. Without vehicle for 5 days and Chevy dealership service could not recreate the issue. Codes read P0089 and P00C6. I am finding out by researching this is a recall issue in previous vehicles. Why not the 2023? This will likely happen again and my commute round trip is 2.5 hrs every day. I am afraid to drive this vehicle. My safety and others are at risk not if but when it happens again. This vehicle very well maintained and now I can't trust it.

NHTSA complaint #11748903 — an unverified report by a vehicle owner.

Orlando, FL

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

See attached document for complaint.

NHTSA complaint #11747873 — an unverified report by a vehicle owner.

Orlando, FL

FUEL SYSTEM, GASOLINE

See attached document for complaint.

NHTSA complaint #11747873 — an unverified report by a vehicle owner.

Loganville, GA

FUEL/PROPULSION SYSTEM

The vehicle experienced multiple instances of sudden engine stall and loss of motive power. These failures occurred without warning, leaving the vehicle immobilized in high-traffic areas, including a turn in a multi-lane roadway. This defect creates an unreasonable risk of a rear-end collision or being stranded in hazardous traffic conditions. Incident Chronology: Initial Failure: In April 2026, the vehicle stalled in an intersection. After a manual reset of the Check Engine Light (CEL), the vehicle stalled again during a turn. Diagnostic codes P228C (Fuel Pressure Regulator 1 Exceeded Control Limits) and P0089 (Fuel Pressure Regulator 1 Performance) were present. First Attempted Repair: The dealership performed a Technical Service Bulletin (TSB)/recall procedure to calibrate the fuel pump and pressure sensors. Recurrence: Immediately upon retrieval, the vehicle stalled again. The vehicle would not restart or maintain idle, necessitating a second tow. Final Repair: The dealership recalibrate the module. Additional Safety Concerns: the vehicle experienced multiple "Reduced Engine Power" events and "Check Engine" flashes while traveling at highway speeds (approx. 70 mph). Manufacturer Response: Despite the "Engine" designation of the diagnostic codes, GM initially claimed the fuel pump was not covered under the powertrain warranty. While partial assistance was provided for repairs, the recurring nature of these stalls suggests a significant reliability issue with the high-pressure fuel system components and engine. After purchasing 4+ Equinox's within the last few years without any issue this is the worst experience I have had thus far.

NHTSA complaint #11746684 — an unverified report by a vehicle owner.

Mabank, TX

ENGINE

I was driving on freeway and went to pass a semi. The suv hesitated and had terrible turbo lag. It almost caused an accident if it hadn’t been for the truck behind me taking action to avoid a collision.

NHTSA complaint #11739944 — an unverified report by a vehicle owner.

Houston, TX

FUEL/PROPULSION SYSTEM

Fuel pump has been repaired twice since I bought the vehicle brand new and now it’s faulty again it’s going to the dealership for a third time again

NHTSA complaint #11739851 — an unverified report by a vehicle owner.

Richwood, OH

FUEL/PROPULSION SYSTEM

The vehicle experienced multiple instances of sudden engine stall and loss of motive power while navigating active downtown intersections and airport terminal lanes in Atlanta, GA. These failures occurred without warning, leaving the vehicle immobilized in high-traffic areas, including a turn in a multi-lane roadway. This defect creates an unreasonable risk of a rear-end collision or being stranded in hazardous traffic conditions. Incident Chronology: Initial Failure: In February 2026, the vehicle stalled in an intersection. After a manual reset of the Check Engine Light (CEL), the vehicle stalled again during a turn. Diagnostic codes P228C (Fuel Pressure Regulator 1 Exceeded Control Limits) and P0089 (Fuel Pressure Regulator 1 Performance) were present. First Attempted Repair: The dealership performed a Technical Service Bulletin (TSB)/recall procedure to calibrate the fuel pump and pressure sensors. Recurrence: Immediately upon retrieval, the vehicle stalled again in a "no parking" zone at a major airport after 45 minutes of operation. The vehicle would not restart or maintain idle, necessitating a second tow. Final Repair: The dealership replaced the fuel pump assembly. Additional Safety Concerns: Approximately 4,000 miles prior to the fuel pump failure, the vehicle experienced multiple "Reduced Engine Power" events and "Service ESC" flashes while traveling at highway speeds (approx. 70 mph) in rainy conditions. The dealership replaced all fuel injectors and spark plugs at that time. Manufacturer Response: Despite the "Engine" designation of the diagnostic codes, GM initially claimed the fuel pump was not covered under the powertrain warranty. While partial assistance was provided for repairs, the recurring nature of these stalls suggests a significant reliability issue with the high-pressure fuel system components and engine.

NHTSA complaint #11737976 — an unverified report by a vehicle owner.