FaultScore

FaultScore report

2017 Chevrolet Equinox problems

Owners have filed 370 complaints about the 2017 Chevrolet Equinox with NHTSA between 2017 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 16 of 22 worst.

C

FaultScore 45/100

Higher is worse. Measured against the other years of the Chevrolet Equinox.

How this is worked out

The numbers

370

Complaints

29

Crashes reported

7

Fires reported

13

Injuries reported

67,000 mi

Median mileage at failure

Half of reported failures happened before this

26%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 32 vs 50 Severity 68 vs 50 Early failure 44 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Chevrolet Equinox. 50 means typical for this model; 100 means roughly double.
Severity — 68
13.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 44
26% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Chevrolet Equinox

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Chevrolet Equinox

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 194 52.4%

1 crashes, 3 fires · median 85,341 mi

1 crashes, 0 fires · median 35,634 mi

Median failure at 55,830 miles

1 crashes, 2 fires · median 60,000 mi

Airbags 19 5.1%

14 crashes, 0 fires · median 59,000 mi

0 crashes, 2 fires · median 44,000 mi

Median failure at 40,000 miles

Brakes 9 2.4%

5 crashes, 0 fires · median 64,000 mi

Acceleration & Cruise Control 7 1.9%

2 crashes, 0 fires · median 10,000 mi

Seat Belts 5 1.4%

2 crashes, 0 fires · median 33,500 mi

Body & Structure 5 1.4%

2 crashes, 0 fires · median 55,000 mi

Wheels 4 1.1%

Median failure at 30,000 miles

Stability & Traction Control 3 0.8%

Median failure at 64,000 miles

Lights 3 0.8%

Median failure at 5,600 miles

Driver Assist & Collision Avoidance 1 0.3%

1 crashes, 0 fires · median 630,000 mi

Tires 1 0.3%
Suspension 1 0.3%

Median failure at 35,000 miles

Steering 1 0.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 2.5%
1,000 – 9,999 miles 10 8.3%
10,000 – 24,999 miles 5 4.1%
25,000 – 49,999 miles 25 20.7%
50,000 – 74,999 miles 26 21.5%
75,000 – 99,999 miles 24 19.8%
100,000 – 149,999 miles 18 14.9%
150,000+ miles 10 8.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2017 peak 21 Jul 2026

Recalls on the 2017 Chevrolet Equinox

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2018137 15,611 units in Canada

Visual System

In certain vehicles, water may drain from the windshield cowl area onto the windshield wiper transmission link joints. Over time, this could result in corrosion and/or wear to the joint, which could result in the separation of the wiper link ball from its corresponding socket. If separation were to occur, the windshield wipers could become inoperative, which could limit the driver's visibility under certain operating conditions and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will relocate drain holes in the windshield cowl and install a wiper module with revised joints. Note: This is an expansion of recall 2016-318 to include vehicles originally sold or registered in the province of British Columbia.

Recall 2016318 141,407 units in Canada

Visual System

In certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), water may drain from the windshield cowl area onto one of the windshield wiper transmission link joints. Over time, this could result in corrosion and/or wear to the joint, which could result in the separation of the wiper link ball from its corresponding socket. If separation were to occur, the windshield wipers could become inoperative, which could limit the driver’s visibility under certain operating conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will relocate drain holes in the windshield cowl and install a wiper module with revised joints.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 104,000 miles Sumner, MI Crash

AIR BAGS

The contact owned a 2017 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle collided with a deer. During the crash, the air bags became inoperable and failed to inflate or expose themselves out of the housing, and an “Air Bag Needs Service” warning message was displayed. The contact also noticed a strong fume-like odor following the impact and stated that the air bag system appeared to engage but did not deploy. No injuries were sustained, and no medical attention was required. A police report was filed. The vehicle was not towed, and law enforcement advised the contact that the vehicle could be safely driven home. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was later deemed a total loss by the contact's insurance agency. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.

NHTSA complaint #11712450 — an unverified report by a vehicle owner.

Johnson City, TN Crash

ENGINE

Driving on the highway, nothing unusual or out of the ordinary. Within a 30 second span of time, the car started making a horrible rattling sound, followed by a loud snap sound, then smoke, then I was off the road with oil pouring out of the bottom of the car. Towed home, car was dropped off at the Chevrolet dealership mechanic. As far as I can tell, it fits the description that others have had with this car, namely that some apparent oil consumption issue that never came up on warning lamps resulted in the catastrophic engine failure that nearly launched me off the highway. The vehicle is currently awaiting diagnostics from the mechanic, and I have yet to hear back from them over a week later. There were no warning lights of any sort, and the oil life meter said there was 38% oil life remaining before it would need an oil change. If I had known about this issue before I bought the car, there is a 0% chance I would have bought it.

NHTSA complaint #11696967 — an unverified report by a vehicle owner.

North Chesterfield, VA Crash 1 injured

AIR BAGS

I was in a car accident (car total loss), my air bags did NOT deploy and a light came on after the crash to say the airbags malfunctioned.

NHTSA complaint #11674264 — an unverified report by a vehicle owner.

at 143,000 miles Beverly Hills, FL Crash 1 injured

AIR BAGS

The contact owned a 2017 Chevrolet Equinox. The contact stated while stopped in traffic, he was involved in a rear end crash. The contact stated that the vehicle was pushed forward by the impact into the rear end of another vehicle. The contact stated that the rear end of the vehicle was crushed in to the rear wheel wells, and the front end of the vehicle, the hood, front bumper, and grill were also crushed back into the front wheel wells. The contact stated that the front air bags had not deployed after being pushed into the rear of the other vehicle. The contact was not sure what happened to the other two vehicles. The contact stated that the Police were called and EMS was also on scene. The contact stated that a Police report was filed. The contact stated that he was not transported to the hospital, but later had been taken by a friend to seek medical attention. The contact stated that the jolt of the impact had caused a concussion. Additionally, there were some bruising from the seat belt to the left shoulder. The contact stated that after the crash the seat belt failed to retract and the issue might be due to a sensor failure. The contact stated that the vehicle was towed to an impound lot and later declared a total loss by the Insurance Company. The manufacturer was not informed of the failure. The failure mileage was approximately 143,000.

NHTSA complaint #11628275 — an unverified report by a vehicle owner.

Punxsutawney, PA Fire

ELECTRICAL SYSTEM

Driving down a 4 lane busy highway. Going 65 when the car made a pop sound. We pulled over. Car caught on fire 5 mins after we were out

NHTSA complaint #11621738 — an unverified report by a vehicle owner.

Punxsutawney, PA Fire

ENGINE

Driving down a 4 lane busy highway. Going 65 when the car made a pop sound. We pulled over. Car caught on fire 5 mins after we were out

NHTSA complaint #11621738 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Morgantown, WV

VEHICLE SPEED CONTROL

My car was in Clarksburg Crown, Mitsubishi, and a lot that had no monitoring, and it was a sticker saying the car was not ready to be sold, and I still went with it trusting the crown Mitsubishi Car associate however there are fuses added to my car weather from them or from car auto tunes in Morgantown I’m not sure but my car has the ability to run without my foot on the gas or things happening to my to my acceleration

NHTSA complaint #11753998 — an unverified report by a vehicle owner.

Morgantown, WV

ELECTRICAL SYSTEM

My car was in Clarksburg Crown, Mitsubishi, and a lot that had no monitoring, and it was a sticker saying the car was not ready to be sold, and I still went with it trusting the crown Mitsubishi Car associate however there are fuses added to my car weather from them or from car auto tunes in Morgantown I’m not sure but my car has the ability to run without my foot on the gas or things happening to my to my acceleration

NHTSA complaint #11753998 — an unverified report by a vehicle owner.

Morgantown, WV

VISIBILITY/WIPER

My car was in Clarksburg Crown, Mitsubishi, and a lot that had no monitoring, and it was a sticker saying the car was not ready to be sold, and I still went with it trusting the crown Mitsubishi Car associate however there are fuses added to my car weather from them or from car auto tunes in Morgantown I’m not sure but my car has the ability to run without my foot on the gas or things happening to my to my acceleration

NHTSA complaint #11753998 — an unverified report by a vehicle owner.

at 130,000 miles Decatur, GA

ENGINE AND ENGINE COOLING

The contact owns a 2017 Equinox. The contact stated that the vehicle had experienced oil consumption failures. While examine the vehicle he contact discover very little oil was present although oil was recently added to the engine. The oil light warning light did not display and no oil leaks were present. The vehicle was taken to the local mechanic who was unable to determined the cause of the failure. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was offered. . The failure mileage was 130,000.

NHTSA complaint #11736946 — an unverified report by a vehicle owner.

Glendale, WI

ELECTRICAL SYSTEM

2017 Chevrolet Equinox Premier certified pre-owned vehicle experienced multiple safety-related defects. 1. REPEATED STARTING FAILURES (electrical/battery/starter system): - March 17, 2026: Complete battery failure, vehicle would not start. AAA/GM Roadside Assistance called. Dealer inspected but could not diagnose root cause or explain battery drain. Preceded by unusually loud windshield wiper motor and engine noise (March 15). - April 13, 2026 (4:01pm): Engine failed to turn over twice in parking lot before starting on third attempt. SAFETY RISK: Sudden starting failures create stranding hazard and risk of being rear-ended in traffic. 2. WATER INTRUSION THROUGH HEADLINER (sunroof/headliner/mic assembly): - April 15, 2026 (10:40-10:45am): Approximately 1 ounce of water poured from headliner/radio microphone assembly directly into driver's eyes while driving on expressway. Continued dripping intermittently for hours. SAFETY RISK: Complete vision obstruction while driving at highway speeds. 3. INTERMITTENT SAFETY CHIMES (electrical/infotainment): - Ongoing for weeks: Five rapid electronic dings with NO dashboard warning lights or indicators. Occurs sporadically while driving (10 occurrences in one recent day). Dealer previously informed by phone but no resolution. SAFETY RISK: Distracting chimes with no identifiable warning create driver confusion. 4. ADDITIONAL ELECTRICAL: Remote start now works intermittently. All components available for NHTSA/manufacturer inspection. Dealer confirmed March 17 battery inspection but found no cause. No manufacturer inspection. No warning lamps preceded any failures except unexplained chimes. Problems began immediately after certified pre-owned purchase despite CarBravo certification. Safety defects render vehicle unreliable and hazardous.

NHTSA complaint #11732611 — an unverified report by a vehicle owner.

Glendale, WI

ENGINE

2017 Chevrolet Equinox Premier certified pre-owned vehicle experienced multiple safety-related defects. 1. REPEATED STARTING FAILURES (electrical/battery/starter system): - March 17, 2026: Complete battery failure, vehicle would not start. AAA/GM Roadside Assistance called. Dealer inspected but could not diagnose root cause or explain battery drain. Preceded by unusually loud windshield wiper motor and engine noise (March 15). - April 13, 2026 (4:01pm): Engine failed to turn over twice in parking lot before starting on third attempt. SAFETY RISK: Sudden starting failures create stranding hazard and risk of being rear-ended in traffic. 2. WATER INTRUSION THROUGH HEADLINER (sunroof/headliner/mic assembly): - April 15, 2026 (10:40-10:45am): Approximately 1 ounce of water poured from headliner/radio microphone assembly directly into driver's eyes while driving on expressway. Continued dripping intermittently for hours. SAFETY RISK: Complete vision obstruction while driving at highway speeds. 3. INTERMITTENT SAFETY CHIMES (electrical/infotainment): - Ongoing for weeks: Five rapid electronic dings with NO dashboard warning lights or indicators. Occurs sporadically while driving (10 occurrences in one recent day). Dealer previously informed by phone but no resolution. SAFETY RISK: Distracting chimes with no identifiable warning create driver confusion. 4. ADDITIONAL ELECTRICAL: Remote start now works intermittently. All components available for NHTSA/manufacturer inspection. Dealer confirmed March 17 battery inspection but found no cause. No manufacturer inspection. No warning lamps preceded any failures except unexplained chimes. Problems began immediately after certified pre-owned purchase despite CarBravo certification. Safety defects render vehicle unreliable and hazardous.

NHTSA complaint #11732611 — an unverified report by a vehicle owner.

Glendale, WI

FUEL/PROPULSION SYSTEM

2017 Chevrolet Equinox Premier certified pre-owned vehicle experienced multiple safety-related defects. 1. REPEATED STARTING FAILURES (electrical/battery/starter system): - March 17, 2026: Complete battery failure, vehicle would not start. AAA/GM Roadside Assistance called. Dealer inspected but could not diagnose root cause or explain battery drain. Preceded by unusually loud windshield wiper motor and engine noise (March 15). - April 13, 2026 (4:01pm): Engine failed to turn over twice in parking lot before starting on third attempt. SAFETY RISK: Sudden starting failures create stranding hazard and risk of being rear-ended in traffic. 2. WATER INTRUSION THROUGH HEADLINER (sunroof/headliner/mic assembly): - April 15, 2026 (10:40-10:45am): Approximately 1 ounce of water poured from headliner/radio microphone assembly directly into driver's eyes while driving on expressway. Continued dripping intermittently for hours. SAFETY RISK: Complete vision obstruction while driving at highway speeds. 3. INTERMITTENT SAFETY CHIMES (electrical/infotainment): - Ongoing for weeks: Five rapid electronic dings with NO dashboard warning lights or indicators. Occurs sporadically while driving (10 occurrences in one recent day). Dealer previously informed by phone but no resolution. SAFETY RISK: Distracting chimes with no identifiable warning create driver confusion. 4. ADDITIONAL ELECTRICAL: Remote start now works intermittently. All components available for NHTSA/manufacturer inspection. Dealer confirmed March 17 battery inspection but found no cause. No manufacturer inspection. No warning lamps preceded any failures except unexplained chimes. Problems began immediately after certified pre-owned purchase despite CarBravo certification. Safety defects render vehicle unreliable and hazardous.

NHTSA complaint #11732611 — an unverified report by a vehicle owner.

Madison, AL

ELECTRICAL SYSTEM

MY CAR STARTED TO USE A LOT OF OIL, AND UPON MY REGULAR OIL CHANGES IT WOULD ALWAYS BE VERY LOW, BUT OIL WAS NOT LEAKING OUT OF THE CAR. IT GOT TO THE POINT THAT I HAD TO PUT OIL IN OFTEN TO OPERATE THE CAR. IT GOT TO THE POINT THAT IT WOULD CUT OFF ON ME IN SCHOOL LINES. AFTER DEALING WITH THIS OVER A PERIOD OF TIME IT SOUNDED SO BAD THAT THE EXPRESS OIL CHANGE FACILITIES REFUSED TO CHANGE MY OIL BECAUSE THEY SAID IT WAS AN ENGINE PROBLEM. SO I HAD NO OTHER CHOICE BUT TO PURCHASE ANOTHER VEHICLE 2 MONTHS AFTER TOWING IT HOME. I HAVE 2 VEHICLE PAYMENTS, MY 2017 EQUINOX BEEN DOWN OVER A YEAR NOW. PLEASE ADD MY VIN # TO THE RECALL. IM EXPERIENCES THE SAME SYMPTOMS

NHTSA complaint #11729639 — an unverified report by a vehicle owner.

Madison, AL

ENGINE

MY CAR STARTED TO USE A LOT OF OIL, AND UPON MY REGULAR OIL CHANGES IT WOULD ALWAYS BE VERY LOW, BUT OIL WAS NOT LEAKING OUT OF THE CAR. IT GOT TO THE POINT THAT I HAD TO PUT OIL IN OFTEN TO OPERATE THE CAR. IT GOT TO THE POINT THAT IT WOULD CUT OFF ON ME IN SCHOOL LINES. AFTER DEALING WITH THIS OVER A PERIOD OF TIME IT SOUNDED SO BAD THAT THE EXPRESS OIL CHANGE FACILITIES REFUSED TO CHANGE MY OIL BECAUSE THEY SAID IT WAS AN ENGINE PROBLEM. SO I HAD NO OTHER CHOICE BUT TO PURCHASE ANOTHER VEHICLE 2 MONTHS AFTER TOWING IT HOME. I HAVE 2 VEHICLE PAYMENTS, MY 2017 EQUINOX BEEN DOWN OVER A YEAR NOW. PLEASE ADD MY VIN # TO THE RECALL. IM EXPERIENCES THE SAME SYMPTOMS

NHTSA complaint #11729639 — an unverified report by a vehicle owner.

Potsdam, NY

ENGINE

While driving to work in negative degree weather I got a message saying reduce engine power and before I could pull over it had lost all power. Having it towed and now needing a new engine I see im not the first one with this problem. I also still have a loan im paying for on a dead car. Idk why theres not a recall on this .

NHTSA complaint #11724211 — an unverified report by a vehicle owner.

Sterling Heights, MI

ENGINE

I have had this car for a little under a year. In January of this year 2026, I was driving on the freeway when I received a. reduce engine power alert. Which caused me to immediately get off of the freeway put the car power down before I can make it another half a mile. After having it looked at several times what was thought to be a rear seal oil leak turned out to be a leak in the transmission. Repairs as of now our thoughts to be needing an entire new transmission. . Repairs as of now our thoughts to be needing a entire new transmission. I don’t understand why there is no recall for this specific situation. Upon my research, I have seen many complaints many concerns of the exact same thing of the exact same making model of these cars. I have not been able to drive the car since January and have been paying for a rental. With cost estimated to be between 1500 and $4000. Surely there’s something that Chevrolet can do for all of the people who are having the same problems with the equinox

NHTSA complaint #11722146 — an unverified report by a vehicle owner.

at 156,300 miles Melissa, TX

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 98,000. The contact found paperwork inside the glove compartment that indicated that the mileage on the Title was 156,300. The contact purchased the Carfax Report and confirmed the mileage. The contact filed a report with the local Police Department.

NHTSA complaint #11721826 — an unverified report by a vehicle owner.

Troy, OH

ENGINE

The rear main seal has gone out in two 2017 chevy equinox right around 100,000 for both vehicles costing over 1000$ plus to fix.

NHTSA complaint #11720034 — an unverified report by a vehicle owner.

Baltimore, MD

VEHICLE SPEED CONTROL

While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Pedal Position Sensor Voltage Correlation). The vehicle suddenly enters “Reduced Engine Power” mode without warning and loses acceleration while driving. This occurs daily and multiple times per day, both on highways and local roads. When the issue happens, the vehicle will not properly accelerate and loses power unexpectedly. This creates a serious safety hazard, especially in highway traffic, as I am unable to maintain speed or accelerate to avoid other vehicles. I have had to maneuver carefully or move toward the shoulder to avoid potential collisions. The throttle body has already been replaced; however, the problem continues to occur. The defect has not been corrected and remains ongoing and reproducible. I am currently [XXX] pregnant and drive this vehicle daily for work and to transport my [XXX] child to school. The unexpected loss of power places both myself and my child at risk while operating the vehicle in active traffic. This defect presents a significant safety concern due to repeated and sudden loss of engine power while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11719680 — an unverified report by a vehicle owner.

Baltimore, MD

ELECTRICAL SYSTEM

While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Pedal Position Sensor Voltage Correlation). The vehicle suddenly enters “Reduced Engine Power” mode without warning and loses acceleration while driving. This occurs daily and multiple times per day, both on highways and local roads. When the issue happens, the vehicle will not properly accelerate and loses power unexpectedly. This creates a serious safety hazard, especially in highway traffic, as I am unable to maintain speed or accelerate to avoid other vehicles. I have had to maneuver carefully or move toward the shoulder to avoid potential collisions. The throttle body has already been replaced; however, the problem continues to occur. The defect has not been corrected and remains ongoing and reproducible. I am currently [XXX] pregnant and drive this vehicle daily for work and to transport my [XXX] child to school. The unexpected loss of power places both myself and my child at risk while operating the vehicle in active traffic. This defect presents a significant safety concern due to repeated and sudden loss of engine power while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11719680 — an unverified report by a vehicle owner.

Baltimore, MD

ENGINE

While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Pedal Position Sensor Voltage Correlation). The vehicle suddenly enters “Reduced Engine Power” mode without warning and loses acceleration while driving. This occurs daily and multiple times per day, both on highways and local roads. When the issue happens, the vehicle will not properly accelerate and loses power unexpectedly. This creates a serious safety hazard, especially in highway traffic, as I am unable to maintain speed or accelerate to avoid other vehicles. I have had to maneuver carefully or move toward the shoulder to avoid potential collisions. The throttle body has already been replaced; however, the problem continues to occur. The defect has not been corrected and remains ongoing and reproducible. I am currently [XXX] pregnant and drive this vehicle daily for work and to transport my [XXX] child to school. The unexpected loss of power places both myself and my child at risk while operating the vehicle in active traffic. This defect presents a significant safety concern due to repeated and sudden loss of engine power while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11719680 — an unverified report by a vehicle owner.

Pana, IL

ENGINE

On 1/27/26, while driving at highway speeds, I received a "Reduced Engine Power" alert. I was forced to pull over immediately; the vehicle stalled before I could reach a complete stop. This left me stranded in dangerously cold temperatures for an extended period while awaiting a tow. Upon inspection, I was informed that the engine has failed and requires a complete replacement. This is highly distressing for several reasons: * Low Mileage: The vehicle has only 54,000 miles and is well under the expected lifespan of a modern engine. * Meticulous Maintenance: As a loyal customer, I have had every scheduled oil change and service performed at my local Chevrolet dealership. My service history will confirm that this vehicle has been maintained to the highest standards. * Brand Loyalty: I have been a dedicated Chevrolet owner for years, having purchased five brand-new vehicles from your dealerships. I chose Chevrolet based on a reputation for reliability that, in this instance, has not been met. "I am specifically concerned because my vehicle's symptoms align with Special Coverage Adjustment #14882 (PCV Icing). Given that the failure occurred during extreme cold and resulted in immediate engine failure, it appears to be the exact scenario outlined in your technical service bulletins regarding the 2.4L engine. I am requesting that this repair be handled under that special coverage or a similar goodwill extension." My research indicates that this specific engine model has a documented history of similar issues. Given my history with the brand and the premature nature of this failure, I am requesting that Chevrolet review my case for a goodwill repair adjustment or a significant cost-sharing assistance for the engine replacement.

NHTSA complaint #11716482 — an unverified report by a vehicle owner.

at 880,000 miles Crystal Falls, MI

ENGINE AND ENGINE COOLING

The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 55 MPH, the vehicle went into LIMP Mode and the vehicle decelerated to 5 MPH. The contact stated that the message "Vehicle Entering Power Saver Mode" was displayed. The vehicle was pulled over to the side of the road, and the vehicle stalled. The contact stated that when the vehicle was restarted, the message “Engine Oil Level Low – Shut-off Immediately" was displayed, and the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and determined that the rear main seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 88,000.

NHTSA complaint #11715981 — an unverified report by a vehicle owner.

at 130,000 miles Plymouth, WI

ENGINE

The contact owns a 2017 Chevrolet Equinox. While the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly started shaking, and the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the rear engine seal had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 130,000.

NHTSA complaint #11715500 — an unverified report by a vehicle owner.

Livonia, MI

ENGINE

Due to cold temperatures, the main rear seal blew causing engine, coolant and intake systems to fail. Full replacements are now needed.

NHTSA complaint #11714156 — an unverified report by a vehicle owner.

East Chicago, IN

ENGINE

2017 chevrolet Equinox LT with a 2.4L ecotec engine. The PCV system froze due to the cold weather conditions caused the rear main seal to blow futher causing cylinder scoring to the engine. I got it checked out by a local mechanic that actually works with the extended warranty company called Silverrock that's provided from the dealership Drivetime from who I financed the truck from. The mechanic shop name is hoekstra muffler and alignment located at 722 W 151st St, East Chicago, IN 46312. They were the ones to diagnose the problem and provided me with a diagnostic sheet for this issue. The vehicle has not been checked by a chevrolet technician yet. I took the truck in for a regular maintenance oil change on January 8th at Walmart in portage, indiana. My truck was driving fine and suddenly on January 20th my truck seized on the highway on my way to work at 7am. A warning light marking low oil pressure turn off engine was marking on my dashboard. After i was in a safe spot on the side of the expressway, I have Life360 and proceeded to call for a tow truck. When the tow truck driver arrived in order to put the car in neutral he has to jump start my equinox. My truck will only start if it's jumped and keep the cables connected, otherwise it shuts off.

NHTSA complaint #11714197 — an unverified report by a vehicle owner.

at 104,000 miles Sumner, MI Crash

AIR BAGS

The contact owned a 2017 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle collided with a deer. During the crash, the air bags became inoperable and failed to inflate or expose themselves out of the housing, and an “Air Bag Needs Service” warning message was displayed. The contact also noticed a strong fume-like odor following the impact and stated that the air bag system appeared to engage but did not deploy. No injuries were sustained, and no medical attention was required. A police report was filed. The vehicle was not towed, and law enforcement advised the contact that the vehicle could be safely driven home. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was later deemed a total loss by the contact's insurance agency. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.

NHTSA complaint #11712450 — an unverified report by a vehicle owner.

Anderson, IN

ENGINE

The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 30 MPH, there was a knocking sound coming from the engine compartment before the vehicle stalled. The vehicle was coasted to the side of the road. The contact attempted to restart the vehicle; however, the vehicle failed to restart with a knocking sound coming from the engine. The vehicle was towed to an independent mechanic, where it was diagnosed, and it was determined that oil had seeped out of the vehicle, a seal was fractured, and the engine had seized. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA complaint #11712109 — an unverified report by a vehicle owner.

Knoxville, TN

ENGINE

There is water my oil and I have a blown head gasket. I get all maintenance done and have oil changes on time

NHTSA complaint #11711751 — an unverified report by a vehicle owner.

Elgin, IL

POWER TRAIN

1.Since I bought the car it has needed oil on a weekly basis. I took it in for repair it had something to do with the oil consumption device $2270.00 to fix. 2. timing chain went out had to fix that too $$$$ 3. While driving along the car at rush hour the car suddenly died without any warning. Had to go off the road clipped a tree and all the cars behind me looked like billiard balls going in all directions so as not to rear end my car. EXTREMELY UNSAFE CAR 😡 I CANT BELIEVE THAT THEY HAVE RECALLED EVERY OTHER YEAR FOR THIS ENGINE ISSUE AND NOT THE 2017!!!!!!!!

NHTSA complaint #11710650 — an unverified report by a vehicle owner.