2022 Chevrolet Equinox problems

FUEL/PROPULSION SYSTEM

My Chevy Equinox failed in the middle of the road and was dead in the middle of traffic, placing myself and others in harm. This is a safety issues and not an emissions issue.

NHTSA complaint #11757603 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The car stalled and wouldn’t restart while I was in an intersection. No warning on the dashboard until the car stalled. It is currently being serviced at a dealership. Two young men pushed me over off the road. I am in my [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11756356 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2022 Chevrolet Equinox. The contact stated that after the dealer performed a transmission flush, the check engine warning light intermittently illuminated while driving. Additionally, the steering wheel jerked abnormally, and the radio went blank while driving. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was then taken to an independent mechanic, and the engine filter was replaced and another unknown part was also replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11755255 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Chevrolet Equinox. The contact stated that after the dealer performed a transmission flush, the check engine warning light intermittently illuminated while driving. Additionally, the steering wheel jerked abnormally, and the radio went blank while driving. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was then taken to an independent mechanic, and the engine filter was replaced and another unknown part was also replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11755255 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Vehicle stalled losing power at highway speeds a total 7 times. Engine light finally came on stating that it is a P025A fuel pump modulator issue. This is a know issue with the year and model I have, yet my VIN was not covered under the recall. Car is a 2022 Chevy Equinox with 26.2k miles. Has been confirmed with dealer. Power loss at such speeds put my family in dangerous situations each time. Scottsdale dealers would not make it a priority so I had to get it back to Yuma. Dealer is making me responsible for bill due to being out of my bumper to bumper regardless of the low mileage. Urged against goodwill warranty exception and given no loaner vehicle. Had the vehicle towed to local dealership.

NHTSA complaint #11754746 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle stalled and came to a complete stop. The contact was unable to restart the vehicle. There were no warning lights illuminated. The vehicle was towed to a dealer where it was diagnosed with an inoperable fuel pump control module. The vehicle was repaired out of pocket. The manufacturer was notified of the failure. The failure mileage was 57,272.

NHTSA complaint #11753291 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While driving my 2022 Chevrolet Equinox LT, at approximately 20 mph, the vehicle experienced a sudden and complete engine failure. The engine completely shut off while the vehicle was actively in motion, causing a severe and immediate safety hazard as I lost power assistance in traffic. The vehicle refused to restart and left me completely stranded in a dangerous traffic situation. It had to be towed immediately to a repair facility. The diagnostic performed at Firestone Complete Auto Care confirmed a total failure of the Fuel Pump Module Assembly, which completely cut off the fuel supply to the engine while driving. I had to pay out of pocket for an emergency replacement of the fuel pump module to make the vehicle operational again. This vehicle is experiencing the exact component failure and identical symptoms described in GM Safety Recall N222372310 (NHTSA Campaign Number: 23V013000) for Inadequate Fuel Pump Flow. However, General Motors is currently refusing to cover or reimburse this repair, claiming that my specific VIN is not included in their narrow recall database. Since this identical engineering defect causes sudden vehicle immobilization while in motion and creates a severe risk of highway collisions, I am filing this safety complaint to request that the NHTSA investigate and compel General Motors to expand the scope of Recall N222372310 to include all affected 2022 Equinox vehicles sharing this defective fuel pump design. I have the official diagnostic invoice and proof of payment available for verification.

NHTSA complaint #11752885 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Traveling far from home, car suddenly made a rattling noise and engine shut down. Pulled over for a tow. After 2 weeks in a shop, it was determined the fuel pump was defective causing the camshaft to break. Our VIN is not under the recall but the damage was massive. GM refused to admit to pump failure / camshaft defect. Took parts to be inspected also to the dealership and they confirmed. There were no warnings. We were on a major highway traveling at 70 mph when this happened, yes this was a dangerous situation to be in. GM refused to listen to my case that I filed as I stated we have the "right to repair" and took it to the nearest shop. They closed my case with no opportunity to move forward in the customer service world. We had to pay 4900.00 for repair, 214.00 to tow, 1700.00 for a rental car and all they offered were 1000 GM point that converted to 10.00.

NHTSA complaint #11751614 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed and accelerating, there was an abnormally loud rattling sound coming from the muffler. The vehicle was taken to the local mechanic, and it was determined that the baffles inside the muffler were loose, and the muffler needed to be replaced. The vehicle was not yet repaired. The dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 11,000.

NHTSA complaint #11750248 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at 30 MPH, the vehicle lost motive power upon depression of the accelerator pedal. The contact coasted the vehicle into a parking lot as the instrument panel displayed the message: "Shift the transmission into Neutral (N), then turn the key or press the engine Start/Stop button to restart the engine." After several unsuccessful attempts to restart the vehicle, the vehicle was towed to a dealer, where it was diagnosed that the fuel pump had failed and needed replacement. The contact researched the failure and discovered NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a safety complaint. The vehicle remained unrepaired in the dealer's possession. The failure mileage was approximately 55,000.

NHTSA complaint #11748483 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Known issue of arabic language reset on engine start with this make/model infotainment system. (TSB 23-NA-118 / 23-NA-042). Causes language and user errors upon startup and causes the rear backup camera to not engage properly every time, creating a safety issue when reversing. With the user’s language not saving, it creates a safety issue because the warnings are in a language that the user cannot understand on startup.

NHTSA complaint #11747393 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I brought my daughter home from work car was working fine we went to leave about an hour later the car would turn over for a second then die my husband checked it and The P129F diagnostic trouble code is what popped up that is specific to GM Motors so that's what's wrong there were no warning signs and safety is necessarily at risk but I need a car to provide for my family

NHTSA complaint #11747563 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2022 Chevrolet Equinox. The contact stated that after the manufacturer performed an over-the-air (OTA) update to the OnStar system, the radio module and infotainment system became inoperable, rendering the rearview camera and the OnStar system inoperable. The vehicle was taken to the local dealer, who diagnosed that the radio module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,665.

NHTSA complaint #11743744 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Chevrolet Equinox. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the vehicle stalled while his wife was driving 30 MPH after the repair. The contact stated that the Check Engine warning light illuminated after the failure. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 12,858.

NHTSA complaint #11743454 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Chevrolet. The contact stated that while parked, the vehicle would choke on start but would not turn over and was inoperable. Diagnostic code read P129F. The vehicle was towed to the dealer where it was diagnosed with a fuel pump control module failure. The manufacturer was notified of the failure. The approximate failure mileage was 8,400.

NHTSA complaint #11740459 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

While driving vehicle during afternoon traffic, the vehicle started to sputter then die in the middle of the road, I tried restarting the vehicle, it would crank but would not start. I pushed the vehicle off the road and called a wrecker. I had the vehicle towed to the dealership for repair. After two days, they informed me that the fuel pump control module failed and would have to be replaced for approximately $600 I had no choice but to ok the charges, I spoke to the service manager because this part should be covered under the vehicle emissions warranty, but they said no, I did some further checking and it appears this part was a recall item! I contacted GM customer support and even after acknowledging the issue but stated it wasnt for our vehicle even though it was the same part and year.

NHTSA complaint #11739060 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While driving vehicle during afternoon traffic, the vehicle started to sputter then die in the middle of the road, I tried restarting the vehicle, it would crank but would not start. I pushed the vehicle off the road and called a wrecker. I had the vehicle towed to the dealership for repair. After two days, they informed me that the fuel pump control module failed and would have to be replaced for approximately $600 I had no choice but to ok the charges, I spoke to the service manager because this part should be covered under the vehicle emissions warranty, but they said no, I did some further checking and it appears this part was a recall item! I contacted GM customer support and even after acknowledging the issue but stated it wasnt for our vehicle even though it was the same part and year.

NHTSA complaint #11739060 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

While operating our vehicle on traveling at approx. 45 mph during mid-day traffic, the engine on our vehicle died and would not restart. we had no power steering and had to wrestle the vehicle off the road The check engine light was on and we tried repeatedly to restart the engine without any luck. We had the vehicle towed to the dealership for diagnosis and repair, it was determined that a Fuel Pump Power Control Module had failed and that it would cost $599. to repair. We approved the repairs and then approached GM for reimbursement after discovering that this same part was recalled by GM Ref # N252516900 which covered the make, model and year of our vehicle. We contacted GM customer relations and after speaking with them multiple times they approved a partial adjustment on the bill for approximately $150. I explained that according to their campaign notice and ongoing issues with this component we wanted a full refund and would not accept a partial payment of 1/3 our cost. GM refuses to stand behind their product even though our vehicle only has 27,500 miles. I spoke with the service manager at the dealership, and he suggested I contact GM customer service and they should resolve the problem since this was an ongoing issue.

NHTSA complaint #11737055 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While operating our vehicle on traveling at approx. 45 mph during mid-day traffic, the engine on our vehicle died and would not restart. we had no power steering and had to wrestle the vehicle off the road The check engine light was on and we tried repeatedly to restart the engine without any luck. We had the vehicle towed to the dealership for diagnosis and repair, it was determined that a Fuel Pump Power Control Module had failed and that it would cost $599. to repair. We approved the repairs and then approached GM for reimbursement after discovering that this same part was recalled by GM Ref # N252516900 which covered the make, model and year of our vehicle. We contacted GM customer relations and after speaking with them multiple times they approved a partial adjustment on the bill for approximately $150. I explained that according to their campaign notice and ongoing issues with this component we wanted a full refund and would not accept a partial payment of 1/3 our cost. GM refuses to stand behind their product even though our vehicle only has 27,500 miles. I spoke with the service manager at the dealership, and he suggested I contact GM customer service and they should resolve the problem since this was an ongoing issue.

NHTSA complaint #11737055 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2022 Chevrolet Equinox. The contact stated that while starting the vehicle, the check engine warning light illuminated unexpectedly. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

NHTSA complaint #11734917 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Car started fine, pulled it out of the garage, shut it off, went out to start it up two hours later, it started after cranking a bit but stalled, started for a quick second again but stalled again right away, just kept cranking as I tried it, the check engine light on, I put a code reader on and code told me it was the code for fuel pump module, my vehicle is a 2022 equinox and only has a little over 9300 miles on it. Definitely not something that should’ve happened with that low of miles but yet somehow my VIN was not included in a 2023 recall, I was told it wasn’t anyways!

NHTSA complaint #11734868 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The Fuel pump module was a recall under N222372310 - Safety Recall in 2023. This recall was complete by a dealership. The recall fuel pump module assembly It was replace July 2023 with part number Fuel Pump Module 84782007. On April 13, 2026 (33 months later) the car would not start, if it did start it was stall and die. When it also run rough if it would start, then die again. I had to have the car towed to the dealership. The dealership said the fuel pump module was out AGAIN! The exact same problem the first recall was suppose to correct did not solve the problem. At this time there is not a new recall on this matter. The part that replaced the original fuel pump module did not solve the problem. The replacement part appears faulty as well. Had my car ben in traffic or on the highway it is possible I would have lost all power to the car which could have resulted in crash.

NHTSA complaint #11732540 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While driving on the freeway at approximately 75 MPH my 2022 Chevrolet Equinox lost power, the engine stalled, and I was forced to pull over into a construction zone. The engine would not restart and the check engine indicator was on. OnStar messaged me via email that a fault P129F was detected. I had the vehicle towed to my home where I performed some additional diagnostics and determined that while similar to Product Safety Recall N222372310 Inadequate Fuel Pump Flow, the issue was not with the fuel pump but with the fuel pump controller module mounted under the vehicle. I replace the module with an official GM replacement module part number 13554821 which resolved the issue with the fuel system in my vehicle. I still have the faulty fuel pump controller module in my possession (see attached picture).

NHTSA complaint #11731230 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The vehicle's fuel pump failed. Like many 2022 Chevy Equinoxes, ours has a fuel pump that failed while on a road trip 10 hours from home. However, ours was also not part of the recall batch for failing fuel pumps. There were no warning lights or lamps or other signs, and at 27,000 miles, we would never expect for our fuel pump to fail. It seems quite clear that this is part of the overall failure of 2022 Chevy Equinox fuel pumps, and this batch should be included in the recall.

NHTSA complaint #11730246 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The infotainment system failed, and so did OnStar. The radio screen is blank and will not. Respond or turn on. There is no sound, the usb charger is not operational and OnStar is not working.

NHTSA complaint #11728297 — an unverified report by a vehicle owner.