FaultScore

Chevrolet HHR door lock problems

145 of the 4,753 complaints filed about the Chevrolet HHR are about the doors, latches and locks — 3% of everything owners reported. The worst model year for it is 2006.

145

Complaints

3%

Share of all complaints

3

Crashes

0

Fires

Doors, Latches & Locks complaints by model year

2006 HHR 70 48.3%

Median failure at 56,663 miles

2007 HHR 25 17.2%

Median failure at 65,500 miles

2008 HHR 25 17.2%

Median failure at 45,000 miles

2009 HHR 6 4.1%

Median failure at 58,554 miles

2010 HHR 12 8.3%

Median failure at 59,000 miles

2011 HHR 7 4.8%

Median failure at 51,247 miles

What owners said

2011 Chevrolet HHR at 42,495 miles Torrance, CA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2011 Chevrolet HHR. The contact stated that while approaching the locked vehicle, the contact noticed that the rear driver's side door had failed to latch securely and was open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,495.

NHTSA complaint #11668600 — an unverified report by a vehicle owner.

2006 Chevrolet HHR at 92,000 miles Chicago, IL

LATCHES/LOCKS/LINKAGES

The contact owns a 2006 Chevrolet HHR. The contact stated that while driving at various speeds, the vehicle lost motive power and would not properly accelerate. Additionally, the front passenger’s side door would not open while using the interior door latch. The contact stated while using the cigarette lighter, the vehicle shut off, and smoke filled the cabin of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not contacted. The failure mileage was 92,000.

NHTSA complaint #11534867 — an unverified report by a vehicle owner.

2006 Chevrolet HHR at 220,000 miles Conyers, GA

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE ENGINE TEMPERATURE GAUGE INDICATED THAT THE ENGINE WAS OVERHEATING. ADDITIONALLY, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE REAR HATCH DOOR WOULD ERRONEOUSLY OPENED AND WOULD NOT REMAIN SECURELY CLOSED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT CONTACTED OR NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 220,000.

NHTSA complaint #11349208 — an unverified report by a vehicle owner.

2007 Chevrolet HHR at 175,000 miles Port Richey, FL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER'S SIDE DOOR LATCH FAILED TO OPEN. THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE WINDOW. THE CONTACT ALSO STATED THAT PREVIOUSLY THE PASSENGER SIDE DOOR LATCH FAILED TO OPEN, AND THE CONTACT STOPPED USING THE DOOR. THE CONTACT WAS CONCERNED THAT SHE COULD INJURE HERSELF EXITING THROUGH THE WINDOWS AND, IF THE VEHICLE WERE TO LOSE POWER, THE WINDOWS WOULD FAIL TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED FERMAN CHEVROLET TARPON SPRINGS AT (727) 934-5789 (LOCATED AT 43520 US HWY 19 N, TARPON SPRINGS, FL 34689) WHERE IT WAS CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN AND THERE WOULD BE A FEE FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. *TT

NHTSA complaint #11065883 — an unverified report by a vehicle owner.

2008 Chevrolet HHR at 48,000 miles Elwood, KS

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE THE CONTACT'S WIFE WAS DRIVING 55 MPH, THE REAR PASSENGER DOOR INDEPENDENTLY OPENED AND FAILED TO LATCH. THE CONTACT ALSO STATED THAT THE FRONT AND REAR TURN SIGNAL SWITCH FAILED TO PROPERLY OPERATE. THE CONTACT HAD TO MANUALLY DEACTIVATE THE SIGNAL SWITCH TO TURN OFF THE SIGNALS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER DOOR LATCH AND THE TURN SIGNAL LEVER/ SWITCH ASSEMBLY TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. *TT

NHTSA complaint #11063288 — an unverified report by a vehicle owner.

2010 Chevrolet HHR at 88,000 miles Raven, VA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT'S SON OWNS A 2010 CHEVROLET HHR. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER'S DOOR LATCH INADVERTENTLY DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAMEY AUTOMOTIVE, INC. AT (276) 964-2511 (2750 CLINCH ST, RICHLANDS, VA 24641), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. WHEN THE CONTACT ATTEMPTED TO EXIT THE VEHICLE FROM THE FRONT PASSENGER SIDE, THE DOOR HANDLE INADVERTENTLY DETACHED AS WELL AS THE REAR PASSENGER SIDE DOOR HANDLE. THE SAME DEALER WAS CONTACTED AGAIN, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

NHTSA complaint #11048548 — an unverified report by a vehicle owner.

2010 Chevrolet HHR at 140,000 miles Eidson, TN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TWO OF THE INSIDE DOOR HANDLES HAVE SNAPPED OFF AND HAD TO BE REPLACED. THIS IS A SAFETY HAZARD. A MINOR FENDER BENDER COULD JAM THE DOORS AND THE HANDLES BE TOO WEAK TO OPEN THE DOOR MECHANISMS. IF A FIRE, OCCUPANTS WOULD PERISH. RECALL IN ORDER FOR ALL VEHICLES WITH PLASTIC INSIDE DOOR HANDLES. UPDATED 09/11/2017

NHTSA complaint #11011423 — an unverified report by a vehicle owner.

2011 Chevrolet HHR at 60,000 miles Ocotillo, CA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR WOULD NOT CLOSE WHEN PROMPTED. IN ADDITION, THE DRIVER'S DOOR EXPERIENCED THE SAME FAILURE. AN UNKNOWN CHEVROLET DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #10994026 — an unverified report by a vehicle owner.

2010 Chevrolet HHR at 80,000 miles Tucson, AZ

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD NOT LOCK. THE DEALER DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10970528 — an unverified report by a vehicle owner.

2009 Chevrolet HHR at 139,000 miles Desert HOT Springs, CA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DOOR LATCH - DRIVERS SIDE PASSENGER DOOR - FAILED TO ENGAGE - DOOR FLEW OPEN WHILE DRIVING.

NHTSA complaint #10930246 — an unverified report by a vehicle owner.

2006 Chevrolet HHR at 175,000 miles Lakeland, FL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FRACTURED. THE FAILURE HAPPENED WITHOUT WARNING. THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE BATTERY ALSO FAILED AND PREVENTED THE DRIVER AND PASSENGER SIDE WINDOWS FROM BEING USED. THE VEHICLE WAS DIAGNOSED AND THE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.

NHTSA complaint #10838112 — an unverified report by a vehicle owner.

2011 Chevrolet HHR Waterloo, NY

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING AT 5 MPH, THE REAR DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR DOOR LATCHES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10724007 — an unverified report by a vehicle owner.

2008 Chevrolet HHR at 47,000 miles Philadelphia, PA

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE IN PARK, THE DRIVER SIDE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DOOR LOCK AND THE KEY REMOTE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

NHTSA complaint #10705816 — an unverified report by a vehicle owner.

2011 Chevrolet HHR at 80,000 miles Gilbert, SC

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT PASSENGER AND BOTH REAR DOORS WOULD NOT UNLOCK WITH THE KEY FOB. THE POWER LOCKS MALFUNCTIONED AND HAD TO BE UNLOCKED MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10683301 — an unverified report by a vehicle owner.

2009 Chevrolet HHR at 150,000 miles Aurora, CO

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE LATCHES INSIDE THE VEHICLE FAILED TO OPERATE DUE TO PART OF THE ASSEMBLY IN THE DOOR PANEL FRACTURING. THE CONTACT MENTIONED THAT THE DOORS WOULD NOT OPEN FROM THE INSIDE AND THE WINDOWS WERE REQUIRED TO BE OPENED IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10679570 — an unverified report by a vehicle owner.

2008 Chevrolet HHR at 15,633 miles Conroe, TX

LATCHES/LOCKS/LINKAGES

WAS LOCKED IN VEHICLE AND UNABLE TO GET DOOR TO OPEN FROM INSIDE. HAVE HAD DEFECT WITH DOOR LOCKS STICKING FROM PURCHASE. DOOR HAS FAILED TO UNLOCK WITH SISTER IN VEHICLE, FAILED TO UNLOCK WITH HUSBAND IN VEHICLE AND MY DAUGHTER. BEEN IN DEALER NINE TIMES FOR LOCKS STICKING. IS BEING LOCKED IN VEHICLE DANGEROUS? UPDATED 01/28/15*BF..UPDATED 10/08/15

NHTSA complaint #10672963 — an unverified report by a vehicle owner.

2008 Chevrolet HHR at 130,000 miles Spring City, TN

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHETHER THE VEHICLE WAS SHUT OFF OR TURNED ON, THE POWER LOCKS FOR ALL THE DOORS WOULD ACTIVATE INTERMITTENTLY. THE CONTACT HAD TO USE THE LOCK AND UNLOCK BUTTON ON THE FRONT DRIVER'S SIDE DOOR TO LOCK OR UNLOCK ANY OF THE OTHER DOORS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10651725 — an unverified report by a vehicle owner.

2007 Chevrolet HHR at 42,990 miles Deer Lodge, MT Crash 1 injured

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE ATTEMPTING A RIGHT TURN, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT CRASHED INTO A RETAINING WALL AND ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT SECURELY. ADDITIONALLY, THE VEHICLE STALLED AND THE DOORS COULD NOT BE UNLOCKED. THE CONTACT BECAME TRAPPED IN THE VEHICLE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT SUSTAINED INJURIES TO THE KNEE, CHEST AND ARM. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,990. KMJ

NHTSA complaint #10643640 — an unverified report by a vehicle owner.

2008 Chevrolet HHR at 74,426 miles Cape Coil, FL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE DOOR AJAR LIGHT ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF ROAD, THE DOORS WERE CHECKED AND SECURE. THE CONTACT CONTINUED TO DRIVE WHEN THE FRONT PASSENGER'S DOOR SWUNG OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,426.

NHTSA complaint #10643687 — an unverified report by a vehicle owner.

2010 Chevrolet HHR at 107,000 miles Redford, MI

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE INTERIOR DOOR LATCH FAILED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

NHTSA complaint #10638329 — an unverified report by a vehicle owner.

Other Chevrolet HHR problems