FaultScore

2014 Chevrolet Impala fuel system problems

13 of the 1,021 complaints about the 2014 Chevrolet Impala are about the fuel system — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 54,000 miles.

C

13

Complaints

1

Crashes

1

Fires

0

Injuries

Exactly what failed

Fuel/Propulsion System 11 84.6%
Fuel Pump 1 7.7%
Fuel Injection System 1 7.7%

Fuel & Propulsion across every Chevrolet Impala year

1996 12 2.7%
2000 80 18.2%
2001 42 9.5%
2002 34 7.7%
2003 26 5.9%
2004 37 8.4%
2005 43 9.8%
2006 20 4.5%
2007 23 5.2%
2008 19 4.3%
2009 19 4.3%
2010 17 3.9%
2011 17 3.9%
2012 18 4.1%
2013 10 2.3%
2014 13 3.0%
2015 10 2.3%

What owners said

Filed with NHTSA, in their own words.

Decatur, GA

FUEL/PROPULSION SYSTEM

UNKNOWN but I believe the sealed transmission is malfunctioning

NHTSA complaint #11595204 — an unverified report by a vehicle owner.

at 130,456 miles Nedrow, NY

FUEL/PROPULSION SYSTEM

THE ABS LIGHT COMES ON. EVERYTHING ON DASHBOARD LIKE THE ARROWS GO TO ZERO AND DOESN'T MOVE. THE OXYGEN SENSOR IS NOT WORKING. AND SOME TRANSMISSION PROBLEMS. ALSO THE CAR HAS PROBLE!S MOVING AT FIRST. THIS HAPPENS WHEN I AM DRIVING.

NHTSA complaint #11404663 — an unverified report by a vehicle owner.

at 86,000 miles Lexington, KY

FUEL/PROPULSION SYSTEM

VEHICLE IS IDLING HARD ON START UPS AND SHUTTING OFF WHEN BRAKE. RESTARTS BUT WILL SHUT OFF AGAIN WHEN I BRAKE.

NHTSA complaint #11329861 — an unverified report by a vehicle owner.

at 57,835 miles Nashville, TN

FUEL/PROPULSION SYSTEM

TOOK MY VEHICLE IN FOR ITS REGULAR OIL CHANGE. A FEW DAYS LATER, THE CAR STARTED DRIVING FUNNY. I NOTICE THAT WHEN I WENT TO ACCELERATE THAT THE VEHICLE STARTED SHAKING. AFTER IT HAPPENED A FEW MORE TIMES WITHIN THAT SAME WEEK, MY CHECK ENGINE LIGHT CAME ON. I DECIDED TO TAKE IT BACK TO THE CHEVY DEALERSHIP WHERE I HAD THE OIL CHANGE, NOT BEFORE CALLING THE SERVICE DEPT. SEVERAL TIME IN THE WEEK TO VOICE MY CONCERNS. I WAS TOLD TO BRING THE VEHICLE IN AND HAVE THEM CHECK MY OIL LEVEL TO MAKE SURE ALL WAS WELL. I TOLD THEM WHAT I WAS EXPERIENCING AND THAT THE CHECK ENGINE LIGHT WAS ON AND ASKED COULD THEY RE-CHECK MY OIL LEVEL. THE SERVICE ADVISOR CHECKED AND SAID THAT THE OIL WAS FINE. SHE THEN SUGGESTED THAT I PAY $112.48 DOLLARS FOR A DIAGNOSTIC TEST, BECAUSE THAT WOULD BE THE ONLY WAY TO DETERMINE WHY THE CHECK ENGINE LIGHT WAS ON. I DID! ONLY FOR THEM TO TELL ME THAT IT WAS P2645 INTAKE ROCKER ARM CONTROL CIRCUIT SOLENOID. THEN SHE GAME ME A QUOTE OF $407.35 TO FIX THE PROBLEM. I WAS THEN INFORMED THAT I HAD TO PAY FOR THE PART UPFRONT BEFORE ANYTHING COULD BE DONE AND ON TOP OF THAT, THIS PART WAS ON BACK-ORDER AND THAT IT WOULD TAKE WEEKS TO FILL THE ORDER. I NEED TO USE MY VEHICLE TO GET AROUND AND THIS WAS NOT SAFE TO DRIVE! THIS WAS OVER 2 MONTHS AGO. I THEN TURNED TO THE INTERNET TO DO MY RESEARCH ONLY TO FIND OUT THAT IS A FAULTY PART FROM THE GM MANUFACTURE. AND GM WAS NOT WILLING TO REPLACE THE PART EVEN AFTER THEY PLACE THIS PART IN MY VEHICLE KNOWINGLY THAT THIS WAS A DEFECTED PART AND THAT DOWN THE ROAD IT WOULD BE FAULTY, NOT ONLY IN MY 2014 BUT THE 2015 CHEVY IMPALA'S AND THE CHEVY MALIBU. THIS IS NOT RIGHT AND GM NEED TO CORRECT THE PROBLEM. I AM PAYING FOR A CAR FOR THE LAST 2 MONTHS THAT I CANT EVEN DRIVE! SHAMEFUL GM!

NHTSA complaint #11327388 — an unverified report by a vehicle owner.

at 79,000 miles Lindsay, CA

FUEL/PROPULSION SYSTEM

MY CAR HAS BEEN STALLING ON OCCASIONAL INCIDENTS FOR THE PAST 3 YEARS, I HAVE BROUGHT IT UP TO MY CHEVROLET DEALER AND THEY SAY NOTHING IS WRONG, BUT ON FRIDAY JANUARY 17, 2020 I WAS DRIVING DOWN THE FWY AT 65 MILES AN HOUR AND MY CARS SPEED GAUGE DROPPED TO 1 AND MY SPEED BEGAN TO DECREASE, I HAD TO ACT QUICKLY, AS I WAS ON THE FAST LANE, I STEPPED HARDER ON THE GAS AND AFTER LIKE 5 SEC. MY SPEED AND GAUGE BEGAN TO INCREASE. I ALSO HAD AN INCIDENT WITH MY CAR ON FEB. 21, 2020 AS I GOING TO PARK AT MY COLLEGE, I BEGAN TO TURN LEFT AND MY CARS ENGINE COMPLETELY TURNED OFF, MY CAR LIGHTS AND RADIO WERE ON THE BATTERY VOLTAGE WAS AT 14.9, BUT MY CAR NO LONGER WANTED TO START. I TRIED NUMEROUS TIMES TO TURN IT ON AFTER THE 8TH TIME I GAVE UP BECAUSE I GOT THE SMELL OF GAS, MY CAR HAD 3/4 OF GAS SO I NEW THAT WAS NOT THE ISSUE. I HAD TO CALL TRIPLE A TO GET MY CAR TOWED AND I WAS I FORMED THAT MY CAR TURNED ON WITH NO ISSUE WHEN THEY DELIVERED IT HOME. THIS PAST FEW WEEKS MY CAR HAS BEEN STALLING BUT NOT TO THAT DEGREE, I WILL BE TAKING IT BACK TO MY DEALER TO SEE IF THE CAN FIND ANYTHING, BUT I'M VERY WORRIED WITH THESE ISSUES.

NHTSA complaint #11316730 — an unverified report by a vehicle owner.

at 54,000 miles Johns Island, SC

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROCKER ARM AND FUEL INJECTION WERE FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.

NHTSA complaint #11243978 — an unverified report by a vehicle owner.

at 118,004 miles Houston, TX

FUEL/PROPULSION SYSTEM

STABILITRACK HAS BEEN MESSING UP SINCE I PURCHASED THIS VEHICLE IN OCTOBER 2018. MY CAR IS SCARY TO DRIVE. SOMETIMES ITS NOT CLEAR WHAT GEAR I'M IN. THE CAR WILL NOT GO OVER 5 MILES PER HOUR WHEN THE STABILITRACK IS MESSING UP. THE BACKUP CAMERA DOES NOT WORK WHEN THE STABILITRACK LIGHT IS ON AND SOMETIMES IT WILL NOT GO IN REVERSE. I HAVE TO WAIT AND KEEP TURNING THE CAR OFF THEN WAIT THEN TRY TO START IT. STABILITRACK NEEDS A RECALL. I COULD NOT BACK OUT OF MY PARKING SPOT THIS MORNING BECAUSE OF THE STABILITRACK. IT FEELS LIKE THE WHOLE MOTOR MOVED WHEN I TRIED TO REVERSE. THERE WERE NO LIGHTS ON THE PANEL TO KNOW WHAT GEAR I WAS IN BUT IT WAD CLEAR IT SKIPPED THE REVERSE. WHEN IT FINALY LET ME BACK UP AFTER TURNING THE CAR ON AND OFF SEVERAL TIMES I COULD ONLY ECCELERATE 3 MILES PER HOUR.

NHTSA complaint #11233955 — an unverified report by a vehicle owner.

Howard Beach, NY Crash Fire

FUEL/PROPULSION SYSTEM

I LIVE IN HOWARD BEACH, NYC AND SAW AN ODD THING ON LINE INVOLVING A NYPD 106 WHICH IS OUR LOCAL PRECINCT THERE WHERE ONE OF THEIR CHEVROLET MODELS THERE HAD A LIKE MECHANICAL MALFUNCTION AND IT EXPLODED THERE. IT WAS SO CLOSE TO THAT THING IN 1996 WITH TWA FLIGHT 800 THERE REMEMBER THAT? BESIDES THAT, THEY HAD PHOTOS ON GOOGLE PHOTOS OF THE NYPD 106 CAR THERE ALL EXPLODED AND PARKED BY THE CURB WITH THE CAUSE A MECHANICAL MALFUNCTION LIKE REMEMBER TWA FLIGHT 800 IN 1996 THERE WITH THE PLANE THERE THE MECHANICAL MALFUNCTION MADE THE PLANE EXPLODE THERE. YES, I HOPE THIS DOES NOT CONTINUE. THERE IS A PHOTO OF IT ON GOOGLE PICTURES.

NHTSA complaint #11195694 — an unverified report by a vehicle owner.

at 50,000 miles Hamilton, OH

FUEL/PROPULSION SYSTEM

2014 CHEVY IMPALA - 50,000 MILES - THE VEHICLE WILL LOSE POWER WHEN TRYING TO ACCELERATE. IT WILL SUDDENLY REGAIN POWER AND THE ENGINE WILL SURGE. ON 8/20/18 I CAN TO A STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD. I PRESSED THE ACCELERATOR, BUT THE CAR DID NOT RESPOND AND ALMOST STALLED. I DID NOT REALIZE HOW FAR I WAS PRESSING THE ACCELERATOR, AND WHEN THE CAR REGAINED POWER THE FRONT TIRES SQUEALED FROM THE RESULTING BURNOUT. LUCKILY, I DIDN'T RUN ANYONE OVER FROM TAKING OFF LIKE THIS. A MOTHER WAS WITH HER CHILD ON THE SIDEWALK AND WAS NOT PLEASED WITH THE WAY I WAS DRIVING IN AN AREA WHERE KIDS PLAY. THIS CAR HAS HAD ONE PROBLEM AFTER THE OTHER. I DISCOVERED A GM SERVICE BULLETIN PIP5507B - "IN AMBIENT TEMPERATURES 100F OR HIGHER, VEHICLE MAY EXHIBIT A HESITATION OR STALLING CONDITION - CUSTOMERS CAN BE ADVISED TO UTILIZE FUELS WITH OCTANE 91 OR HIGHER, REFRAIN FROM IDLING, AND ONLY PARK VEHICLE IN A COVERED GARAGE. AS LONG AS YOU DON'T USE THIS VEHICLE, YOU'RE FINE. I CAN'T BELIEVE THIS IS A KNOWN SAFETY ISSUE AND NO RECALL. I GUESS SOMEONE HAS TO BE KILLED, FIRST.

NHTSA complaint #11121564 — an unverified report by a vehicle owner.

at 33,255 miles Raleigh, NC

FUEL/PROPULSION SYSTEM

TRAVELING AT APPROXIMATELY 65 MPH WITH CRUISE CONTROL ENGAGED, I PRESSED THE ACC BUTTON TO INCREASE SPEED. I RELEASED THE BUTTON WHEN I REACHED THE DESIRED SPEED (72 MPH) AND THE VEHICLE CONTINUED TO ACCELERATE. THE PACE OF THE ACCELERATION WAS MUCH FASTER THAN NORMAL USE OF THIS FEATURE. (IT FELT AS IF THE ACCELERATOR WAS FLOORED). THE SPEED INCREASED TO BETWEEN 85 AND 90 MPH BEFORE I COULD REACT. I TURNED THE CRUISE OFF AND IMMEDIATELY THE SPEED BEGAN TO DECREASE. THIS OCCURRED ON AN INTERSTATE THAT WAS FAIRLY FLAT.

NHTSA complaint #10819145 — an unverified report by a vehicle owner.

at 29,845 miles Waco, TX

FUEL/PROPULSION SYSTEM

FUEL PUMP HAS BEEN REPLACED TWICE. 1ST TIME ON NOV 28,2014(12,314 MILES) AND THEN AGAIN ON DEC 28,2015(30,311 MILES). THE ENGINE LIGHT CAME ON 12/04/15(29,448 MILES) AND THE DENTON,TX DEALERSHIP SERVICE DEPT WAS CLOSED SINCE IT WAS A SATURDAY AFTERNOON.HOWEVER WE WERE ADVISED THAT THE CAR WAS SAFE TO DRIVE HOME. LIGHT WENT OFF THE NEXT DAY AND THE WACO,TX DEALERSHIP COULD NOT DUPLICATE THE ISSUE ON DECEMBER 21,2015 (29,848). ENGINE LIGHT CAME BACK ON DECEMBER 26,2015. SAME ISSUE AS BEFORE. ALSO NOTE THE FUEL PRESSURE SENSOR WAS REPLACED ON JUNE 06,2015 (21,408 MILES). THIS VEHICLE HAS BEEN IN & OUT OF THE DEALERSHIP NUMEROUS TIMES BUT ISSUE CANNOT BE DUPLICATED UNLESS THE CHECK ENGINE LIGHT IS ON. NO CODES DISPLAYING. IT SEEMS THAT THE FUEL SYSTEM IS FAULTY AND THE VEHICLE WILL NEED A NEW FUEL PUMP OR SENSOR EVERY 12,000 MILES.

NHTSA complaint #10816847 — an unverified report by a vehicle owner.

at 17,100 miles Greenfield, IA

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE'S SPEED DECREASED AS THE TRACTION CONTROL SYSTEM WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DAMAGED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,100. UPDATED 03/30/15*LJ UPDATED 9/25/2017

NHTSA complaint #10690107 — an unverified report by a vehicle owner.

at 800 miles Chicago, IL

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TYPE OF FUEL NEEDED TO BE SWITCHED TO REGULAR. THE FUEL WAS SWITCHED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800. UPDATED 03/31/15

NHTSA complaint #10676710 — an unverified report by a vehicle owner.

Other 2014 Chevrolet Impala problems

← Full 2014 Chevrolet Impala report