2017 Chevrolet Silverado 1500 other reported problems

UNKNOWN OR OTHER

A very bad ticking noise from the engine. Since I purchased this vehicle, all maintenance and any recall repairs have been completed by the dealership. I first thought that when the oil was changed they did not change the oil filter. Then after a diagnosis of possible lifters in the engine, I did a little research and it appears that Chevy knew this problem existed in 2016 and continued to allow the production of the vehicle through 2018 when the issue was fixed. Why do I as a senior citizen on a low income have to pay for an issue that Chevrolet knew about but continued production of that vehicle with that issue still not resolved. I do not have up to $10,000 to complete that repair and cannot drive the vehicle knowing it has this problem and it could potentially create a bigger problem from driving it.

NHTSA complaint #11734058 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear power sliding window shattered after remote vehicle ignition was started in cold weather last month. It blew outward. There was a recall for this issue, but my Vin # was not included despite it being a 2017 Chevy Silverado. the recall number is: N192265660 Why was my Vin # not included? I am working to now get repaired by Chevy dealership. But questioning its exclusion from recall.

NHTSA complaint #11724947 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

One of the factory solder joints on the air conditioning condenser failed causing the refrigerant to leak out of the air conditioning system rendering the air conditioning notn functional. This is a safety issue because without functioning air conditioning the windshield defogger is ineffective and visibility is drastically reduced. This is a known issue with 2017 through 2018 Chevy Silverado and GMC Sierra trucks. The problem has not been diagnosed by a dealer as I confirmed the diagnosis myself. There were no warning lights when the failure occurred. The only indication of the failure was the loss of effectiveness of the windshield defogger. This failure first occurred on 3/6/26 with 58,485 miles on the vehicle. I am the only one who has inspected the vehicle and it is available for third party inspection upon request.

NHTSA complaint #11724123 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I am submitting a complaint regarding my 2017 Chevrolet Silverado 1500 LT. My truck currently has approximately 80,000 miles, and it has recently been diagnosed by a Chevrolet dealership as needing a complete transmission replacement. This vehicle has been lightly driven and very well maintained, and I rarely drive it. Because of this, I am extremely concerned and disappointed that such a major mechanical component has failed at such relatively low mileage. A transmission should reasonably last well beyond 80,000 miles under normal driving conditions. The dealership informed me that the entire transmission needs to be replaced, which is a very costly repair. Given the mileage and the way the vehicle has been used, I believe this may indicate a defect or premature failure rather than normal wear and tear. I am requesting that General Motors review this situation and consider goodwill assistance or coverage for the repair. I purchased this vehicle with the expectation that it would be reliable for many more miles, and this issue has significantly affected my confidence in the vehicle. I would appreciate a review of my case and any assistance GM can provide toward resolving this problem

NHTSA complaint #11722867 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving the vehicle the passenger side of my rear window shattered due to the rear defroster circuit overheating. I brought the vehicle into my local Chevrolet Cerified dealership to examine - they stated that my vin number is not included in the wide spread recall affecting over 150k vehicles having the same exact issue. I did call GM and she told me how the recall could only be specific to vehicles manufactured at certain locations, or many other factors could lead to my truck not being covered. My vehicle has the power sliding center window - I have researched and have seen a ton of vehicles with this same rear window have the exact same issue as I did. Even the same side breaks. I don't understand how mine is not covered under the recall so many others are. This currently has not been fixed - I am concerned that the same issue will occur even after getting it fixed. I feel it should be not only covered under the recall, but the faulty part causing the issue should be replaced just as it has been with all the covered vehicles. I am asking for this to be reviewed further and expanding the vehicles covered under this recall. It is a very unsafe problem that can cause fire and injury. I don't know how bad this could have been if someone were sitting in the back seat when this happened.

NHTSA complaint #11719856 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Issue is based off of this service bulletin, but GM has failed to call a recall on this for coverage. I was driving my daughter to softball practice. Every few minutes there would be a "stabilitrak" message showing on the driving information area. Then in slower speeds my dashboard screen would blank out and then go back to CarPlay. Then once I approached a parking lot at slower speeds my vehicle lost total power and shut down. Then had to switching the gear to park, then turn off the ignition key, then wait a few seconds and turn the key on to start the truck. It started as normal and was able to park in the parking space. Very scary and this is a very serious issue, I could have been in an accident with my daughter. This has to be addressed, I can't be the only one having this issue.

NHTSA complaint #11683378 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.

NHTSA complaint #11662945 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

We bought this truck in 2020 with only in two years had to have the transmission rebuilt within warranty 2 1/2 years later after rebuilding the transmission with the dealer warranty, the transmission gives out again same problems as before now the warranty expired and we have to pay out of pocket to have the transmission replaced as no one is reaponxible for repairs. This has been an ongoing issue since the beginning And I don’t understand what this transmission is not being recalled if you could please explain multiple people that I have talked to and multiple mechanics have advised me that this is an ongoing issue with this make and model. I only wish I had known this before purchasing and now I’m hoping that I can get help on this.

NHTSA complaint #11659711 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Electronics for hands free stopped working. This part was already replaced once. When backing up, the whole truck shut down. I restarted, it said to roll drivers side window down and up. Truck started up again. Few days later... returning from trip, lost power, windshield wipers came on, electronics in truck started blinking. Pulled over, rolled driver's side window up and down. started back on road. This has happened numerous times. Whenever I gave it extra gas, asking for power to pass, same thing mentioned above happened. Very stressful! Next day, hit a hole, truck totally shut down again. Husband was able to safely coast off road, however, if he had been pulling out at a major intersection, this could have been bad. Warning light that comes with shutdown says "stabltrack issue". I have not seen our dealer service department yet, but plan to very soon. VERY unsafe... and I love this truck!!!!

NHTSA complaint #11657578 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE LOCK ACTUATORS ON THE TRUCK HAVE FAILED MULTIPLE TIMES ON EACH DOOR. THE REAR LOCKS HAVE FAILED AGAIN. I HAVE REPLACED THEM NUMEROUS TIMES. I DO SEE A LOT OF PEOPLE COMPLAINING ON FORUMS ABOUT THE SAME ISSUE. I ALWAYS HAVE TO CHECK TO MAKE SURE MY DOORS LOCK WHEN I EXIT MY VEHICLE. I HAVE PUT TODAYS DATE AS THE INCIDENT DUE TO MULTIPLE TIMES THE LOCKS HAVE FAILED

NHTSA complaint #11656994 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear defrost shorted and shattered the glass.

NHTSA complaint #11639200 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear driver side window panel cracked due to cold weather no incident or accident occurred. It just cracked and needs to be replaced. This to me is unusual for tempered glass.

NHTSA complaint #11638607 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This 2017 Silverado 2500HD LT L5P is showing limited distance with an error message of "DEF FLUID EMPTY" when it is not. There are no codes for DEF (the only codes are showing glow plugs, NOX1, and the Body Control Module). The truck will permit REGEN but not DEF fluid quality or pressure tests. Pin 14 displays 0v (empty). Five months ago the DEF pump was replaced with a NEW pump.

NHTSA complaint #11632191 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Paint is peeling.

NHTSA complaint #11619779 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Transmission jerks,surges ahead,clunks when downshifting and is completely unpredictable.

NHTSA complaint #11614378 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Radio randomly turns volume to maximum level and doesn’t allow you to reduce it. I can only fix it by turning truck off then on again.

NHTSA complaint #11595361 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

NHTSA complaint #11584674 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Stabilitrak notification came on and truck shut off. Took vehicle to O’Reillys to see what was wrong. Test machine was not picking anything up. There was no issue But the truck shut off while on the highway and i called my insurance

NHTSA complaint #11579603 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I went to my truck after an 8 hour shift at work, simply opened my door got into my truck and when I shut the door, my back window literally exploded into a thousand pieces. I am in no way joking at all, I shut my door and the back window busted into thousands of pieces. I was and still am shocked.

NHTSA complaint #11564495 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

AC condenser leak, no cold air blowing. Only 82,539 miles. I took my truck to Chevy and was told about the issue and the cost amount to replace. I asked if that’s under warranty or recall. Chevy dealer told me no. Because there haven’t been too many complaints about it, so it’s not yet a recall. Then the service person then proceed to tell me the repair cost amount which was around $1100. And I was also told that Chevy now has a better AC condenser part to replace the defective ones. This obviously upsets me because this truck has been nothing but problems for me. I took my truck to a mechanic shop and had the AC condenser replaced for way less than what Smith Chevrolet of Turlock CA quoted me on cost. My mechanic showed me the defective part and where it’s leaking at. The AC condenser is built poorly. Plastic parts attached to the side of the condenser cracks easily as I was told, causing it to leak freon.

NHTSA complaint #11562403 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Radiator leak, coolant fully drained out, truck overheated. Approximately 86,000 + miles. I recently replaced the AC condenser back in [XXX]. Which I submitted a complaint form also. Reference below. Request #[XXX] Complaint number [XXX] Then in [XXX] I had the radiator replaced. This was due to a leak that caused all coolant to drain. The engine overheated because of the radiator leak. I was on the freeway when this happened. I ended up taking my truck to be inspected at a mechanic shop. I was then showed the issue of the leak. The radiator is poorly designed and is a similar issue to the AC condenser I had just replaced. The sides of the radiator is made of plastic which cracks or warp causing it to leak. I took pictures of the defective radiator after it was taken out. I decided not to go to a Chevy dealership, simply because of the higher cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11562424 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!

NHTSA complaint #11560894 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle has abrupt, unexpected power failures and/or issues with "Stabilitrak" that causes immediate engine shut-off at highway speeds and/or causes the steering wheel to jerk unexpectedly potentially causing a run-in with traffic

NHTSA complaint #11556382 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

An electrical issue of uncertain origin involving the stabilitrack system that causes the truck to jerk a different direction or stop completely in unexpected fashion

NHTSA complaint #11556084 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.

NHTSA complaint #11549903 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My truck shuts off on its on ,steering wheel locks and truck shuts off . Very scary while on the road .

NHTSA complaint #11535601 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2017 Chevy Silverado 1500 6-speed 6L80 had a torque converter failure and the transmission had metal debris. The vehicle would jerk or hard shift on acceleration while on the highway. When stopped at a light the truck RPMs would increase and then hesitate, jerk, and then move. This started as being barely noticeable and within a couple of weeks became extremely dangerous. I was on my way to the dealer for inspection when at a light and the RMPs went up it hesitated, jerked, and then moved, jerked again, then stopped. The vehicle was inspected by the dealer before purchase in Nov 2022 and this took place in April 2023. The vehicle was towed to GM service center/dealer who said the torque converter and transmission were issued and needed to be replaced. I moved it to another transmission shop to have the work done. No warning lights. From the time the light jerks/rough shifts randomly happened to the time the hard jerks/hard shifts happened almost causing an accident only a couple of times once in Dec 2022 and then it ran fine. On 4/22/23 I felt it again and headed towards the GM when it happened harshly and I didn't make it due to the RMP reve, hard jerk, and then nothing. I was lucky that this time I was in town and not on a highway.

NHTSA complaint #11519325 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Service stability track light come on and off check engine light does not come on so you can’t pull the code to see what’s wrong cause the vehicle to cut off while driving upon looking this problem up a lot of people are having this problem the dealership told me it’s no way to pin point the problem unless the check engine light come on it’s very unsafe cause this makes the cars cut on and off while driving

NHTSA complaint #11513809 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving, the touch screen “touches itself” changing settings, making and ending calls, turning off by itself, dimming and brightening the screen while driving.

NHTSA complaint #11505001 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

After starting my truck, my kids and i entered a few minutes later, we smelled a faint burning smell but seemed to have faded. driving 50yards away from my home, my rear window (glass on side of sliding window) randomly made the spider web/Crack effect all over the glass and had started crumbling off.

NHTSA complaint #11494399 — an unverified report by a vehicle owner.