366 of the 4,995 complaints filed about the Chevrolet Silverado 2500 are about the airbag system — 7% of everything owners reported. The worst model year for it is 2008.
366
Complaints
7%
Share of all complaints
53
Crashes
3
Fires
AIR BAGS
Vehicle displays airbag deployment codes, airbag sound was heard, airbag agent smell is present yet no airbags were deployed in the vehicle. Yes it is available for inspection on request, it will be inspected by insurance adjusters in the next week.
NHTSA complaint #11749702 — an unverified report by a vehicle owner.
AIR BAGS
Frontal driver airbag deployed spontaneously while vehicle was stopped at a stop sign. No collision or impact occurred. Deployment produced excessive smoke and heat. Minor burn to hand resulted from deployment.
NHTSA complaint #11746441 — an unverified report by a vehicle owner.
AIR BAGS
While driving down the road at 60 mph the roof and side airbags deployed on both sides of the Truck with no collision only driving down the road. The vehicle was inspected by GM and they claiming no defect on their side. However Recall N202324251 Roof Rail Air Bag Inflator May Rupture, for other 2016 Chevy Silverado's 2500 exists. This is large safety issue and wondering if the VIN was missed given this happened for the same recall. GM Allegations department has said they will not pay to fix, but didn't provide the reason for the cause of the airbag deployment.
NHTSA complaint #11716586 — an unverified report by a vehicle owner.
AIR BAGS
I was in an accident where a drunk driver pulled out in front of me. I waw traveling at 55 and he drive in front of me without stopping from a side road. I swerved to miss him while applying the brakes. We collided I hit him with the driver front fender, where it crushes the fender and started peeling the driver door back. After the impact I continued through a ditch up onto a hill and struck a tree around 6" in diameter. I believe I was doing 40-50 when I struck the other vehicle and 25 when I struck the tree. The air bags did not deploy.
NHTSA complaint #11715146 — an unverified report by a vehicle owner.
AIR BAGS
Unexpected roof rail airbag deployment without vehicle impact or accident. Front left and right side deploy - rear left and right side deploy spontaneously without notice.
NHTSA complaint #11703085 — an unverified report by a vehicle owner.
AIR BAGS
Driving about 45 mph and unexpectedly both roof rail air bags deploy stoping vehicle on the road.
NHTSA complaint #11702013 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11700870 — an unverified report by a vehicle owner.
AIR BAGS
The vehicle was in a collision that occurred to the front of the vehicle causing the seat belts to lock up a burst of compressed air to come from the dash, the hazards to engage and the dome lights to engage, the vehicle then was taken into get repaired at a certified dealership, after dealing with the dealership and General Motors we find out the sensor did engage for the airbags to deploy but the airbags failed to deploy properly or break through the dash, the dealership and manufacturer are now not wanting to find out why this is doing this and just put a new airbag baffle in and call it a day.
NHTSA complaint #11699983 — an unverified report by a vehicle owner.
AIR BAGS
We have been calling and trying to get this recall taken care of. Every time we call they never have the parts and "will let us know". Its getting frustrating getting these notices from different sources and not being able to take care of it. Please help us to het this done by directing us to a repair shop that has the parts available.
NHTSA complaint #11685998 — an unverified report by a vehicle owner.
AIR BAGS
Rear roof rail airbag inflator endcap failure. The endcap of the steel inflator separated and ejected throught the roof liner, read passenger window and through the wall of a house. The vehicle was parked in the driveway at the time and was not running. I was next the the window at the time of failure and was narrowly missed by the end cap but was his by the full force of the passenger window and sustained minor abrasions and closed head trauma from the glass. A police report was filed, and the manufacturer was notified. The vehicle is currently at a dealership awaiting inspection by the manufacturer.
NHTSA complaint #11675934 — an unverified report by a vehicle owner.
AIR BAGS
I had my truck serviced for the airbag recall in 2021 at Clint Newell auto in Roseburg Oregon, they did not have a necessary part to complete the job at the moment and I had moved out of town by the time they got it in. I just today brought it in and they said they did the second half of the recall but the component was not communicating. I was informed they would charge me to investigate why. I am writing to complain and seek resources. I cant afford to have the airbag problem investigated especially since it is likely their fault/negligence. The airbag light remains on and it is still a danger to me, also they were super rude and disorganized. Please help
NHTSA complaint #11670401 — an unverified report by a vehicle owner.
AIR BAGS
as mentioned by many customers the dash on the vehicles crack and GM refuses to pay for repairs. Now there is a Airbag recall that needs to be completed and I am told by dealer that the dash will crack more and get worse during the repair and they are not responsible for the damage. This is unacceptable and unsafe as it is costing me and consumers more money for a defective product.
NHTSA complaint #11659794 — an unverified report by a vehicle owner.
AIR BAGS
Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.
NHTSA complaint #11658768 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2024 Chevrolet Silverado HD Crew. The contact stated while driving at 45 MPH on a green traffic light, another vehicle was attempting to turn left while distracted by her phone. The contact veered to the left to avoid crashing with the other vehicle but was unsuccessful and landed 15 feet forward after the collision. No air bags were deployed, causing both the driver and passenger to be injured. The contact stated he sustained injuries on both his left and right hand and lower back, for which he was currently receiving treatment. No information was available on the other individual injured. The damage to the vehicle was on the front passenger's side. No warning light illuminated. The vehicle was then taken to a dealer where it was pending a diagnosis however the frame was to be welded however due to the metal material the contact was concerned about it being back on the roadway. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 62,000.
NHTSA complaint #11640968 — an unverified report by a vehicle owner.
AIR BAGS
Driving down the road under 40mph and headliner airbags deployed without an accident. The dash and steering wheel bags DID NOT deploy however the headliner bags deployed for no reason.
NHTSA complaint #11631884 — an unverified report by a vehicle owner.
AIR BAGS
I believe all the dealership did was dust/armor all my air bag compartment door. It still has a 2013 takata air bag installed which was deployed somehow causing a can of axe body spray to explode which caused the dash, seat, and wiring including the compartment to burn/melt totaling my truck. I could have been killed if I was sitting their.
NHTSA complaint #11619520 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while the vehicle was turned off and parked in the driveway, the contact heard a loud explosion. Upon inspection, it was discovered that the rear passenger’s side side-curtain air bag erroneously deployed. The cause of the failure was not yet determined. The contact stated that during the failure, shrapnel and shards of metal pierced the roof and caused multiple holes in the roof of the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 72,500.
NHTSA complaint #11609374 — an unverified report by a vehicle owner.
AIR BAGS
Been getting notification post cards about this airbag recall and called my dealer in June 2023 about getting the work done, and have not heard back from them to schedule anything. 11 months later I talked to them, and they say the part is hard to get, and they are waiting on the parts. Now I am 14 months past the time I called to schedule repairs and still no parts. I don't think this is being handled in a timely manner. Still driving around with a recalled airbag.
NHTSA complaint #11607699 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2011 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11604511 — an unverified report by a vehicle owner.
AIR BAGS
When starting vehicle , after initial dash lights times out, I now get an AIRBAG 9malfunction light). Tried resetting, did not work. Now, every time I start the engine, the comes on and stays on.
NHTSA complaint #11529895 — an unverified report by a vehicle owner.