Chevrolet Silverado 2500 body problems

STRUCTURE:BODY

Tailgate just comes open itself

NHTSA complaint #11758263 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The back glass has started leaking. Chevrolet had this problem in the 2019-2020 models but apparently they didn’t correct the issue.

NHTSA complaint #11742545 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Tailgate latch failed, getting ghost signals and opens randomly. Happen to me going 65 mph down the highway. Exact symptoms as recall number N232426400. Have not taken it to a dealer yet. No warning signals

NHTSA complaint #11730912 — an unverified report by a vehicle owner.

STRUCTURE:BODY

It is a very well known issue with these make and model trucks, ( 19-current Silverado 1500,2500,3500) that the eurethane on the back glass and the back glass track/frame cracks and leaks water causing an unsafe environment inside the vehicle if not caught. There is little to no visible evidence this occurs unless you really look and or take apart the headliner and rear spoiler on the cab to search for this issue. Water intrusion into the cab of the vehicle can build mold / mildew and cause a severe health issue for occupants inside the vehicle. Gm has a TSB out on this issue and I believe it should be a recall as there are thousands of trucks out there with this issue risking a respiratory issue to those inside the vehicle.

NHTSA complaint #11717045 — an unverified report by a vehicle owner.

STRUCTURE:BODY

My 2025 Chevrolet Silverado 2500HD LT (new vehicle, low mileage) has a persistent water intrusion/leak into the cab interior. Water appears at the top of the headliner/ceiling, specifically around the overhead console where the HomeLink garage door opener buttons and map lights are located. This occurs after rain events, heavy precipitation, and results in visible wetness, dripping, and staining on the headliner fabric in the front overhead area. The leak is repeatable under wet conditions. It strongly suggests entry through the roof-mounted shark fin antenna (OnStar/XM/GPS antenna) seal or possibly the windshield-to-roof junction, as water migrates forward along the headliner to the overhead console area. This is a known issue pattern in prior GM trucks (e.g., 2014–2019 models with TSBs for shark fin antenna leaks causing headliner/overhead console drips), though not yet documented as widespread on the 2025 HD models. I took the vehicle to an authorized Chevrolet dealer for diagnosis and repair under warranty. The dealer performed an inspection but stated they could not replicate the leak during their test and therefore declined to perform any repairs, noting “unable to duplicate” on the repair order. Despite the waterline in the headliner and explaining the conditions (e.g., after heavy rain), no further action was taken. The issue continues to recur.

NHTSA complaint #11710900 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The hood latch broke off mid drive on the freeway and my hood came up and then slammed down, came up again and went flying across the freeway.

NHTSA complaint #11688146 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the trailer hitch detached. The contact stated that the failure occurred while a trailer was hitched to the vehicle. The contact stated that the failure caused damage to the trailer and a hole in the bed of the vehicle. In addition, the contact performed an inspection of the vehicle and noticed that the trailer hitch was not properly welded. The vehicle was taken to an independent mechanic, where it was confirmed that the metal hitch was not penetrated. The vehicle was taken to the dealer, where the vehicle was diagnosed. The contact was informed that the results could not be disclosed to the contact. The contact stated that because of the failure and not knowing the safety of the vehicle, the vehicle had not been driven since. The manufacturer was made aware of the failure, and a case was filed. The manufacturer requested a third-party investigation. The contact was requested to take the vehicle to the dealer. The manufacturer requested that the vehicle be taken to the dealer so that the third-party investigation could be performed. The vehicle was picked up by the dealer. The contact was informed that the investigation was completed; however, the results were not shared with the contact. The failure mileage was 29,300.

NHTSA complaint #11686831 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The tailgate releases on its own multiple times a day. Once it’s down, you can hear it attempt to do it again and the lights flash. It drained the battery also

NHTSA complaint #11671305 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The tailgate opens by randomly. I was in a CVS parking lot walking towards my car and saw the tailgate open without any commands. A young kid running towards his mother's car was just able to avoid running into it and getting 'clotheslined'. Another vehicle found it necessary to drive around the tailgate protruding from the parking spot. I have been finding the tailgate down multiple times, and thought I may have left it open even when I was sure I didn't. I also shut my tailgate recently and noticed I have a large dent in the tailgate itself when I closed it. It may have opened on another vehicle, or it was open when I was backing up assuming it was closed. After reading online I came across many owners having the exact same problems with the exact same truck. GM has told me the problem is VIN specific, and my VIN was not listed; therefore, no recall notice ever sent out to me.

NHTSA complaint #11660456 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I was driving to an event and I noticed my truck was pulling slightly. As I pulled onto the freeway and accelerated, I felt and heard a thumping sound but could not distinguish it between the pattern in the freeway or an issue with a tire. I continued to accelerate and the tire blew at about 55 mph. I was pulling a 5th wheel in a construction zone and was not immediately able to safely pull off the roadway. Extensive damage was done to the body of the truck with a current estimate at $4,832.18. The rim and tire were also destroyed with the rim being valued at $841.08 and tire at $408.

NHTSA complaint #11660429 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Tailgate is opening unexpectedly as I drive down the road and parked.

NHTSA complaint #11656479 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.

NHTSA complaint #11645850 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Rear spoiler is leaking water into the cab causing the headliner and rear seat to get wet when raining outside

NHTSA complaint #11644346 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Rear window leaking. There is mold inside vehicle.

NHTSA complaint #11632008 — an unverified report by a vehicle owner.

STRUCTURE:BODY

After a rain storm the tailgate started malfunctioning. Now it does it all the time even on pure sunny days. It will go up and down randomly without anyone touching a button. It does it so much it drained both batteries, which left the truck inoperable. The dealer said it’s not under the recall that’s out for other trucks and to just bring it up for repair.

NHTSA complaint #11604957 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2011 Chevrolet Silverado 2500. The contact stated while performing a routine inspection of the vehicle, the contact became aware that the entire subframe was severely rusted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.

NHTSA complaint #11601581 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DOOR

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

NHTSA complaint #11596086 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Water leaking in around rear window causing moldy smell, puddled water on rear floor, saturated carpet. Believe to be health hazard because my eyes & nose burn when I’m in the vehicle. Have not had any inspection of this problem because the warranty had run out before I discovered. This is a known problem to GM on numerous trucks as I learned after researching. Truck has very low mileage, less than 15000. Very disappointed.

NHTSA complaint #11592576 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Tailgate. Yes it can be inspected. It opens and closes randomly , I was going on to the freeway for work when I suddenly received a notice that the tailgate was opening. when I pulled over the gate was open and all the contents were at the end of the truck bed, power saws and equipment almost flew out into traffic! I then called the dealer who told me there was a recall and to bring it in, so I did and when I pulled in the service department the tailgate opened upon entering service area. After about 20 minutes he tells me that mine is not covered. Warranty ran out! And not on that Vin#. The tailgate now opens and closes randomly at all different times.Try to close and it just keeps opening and closing.Have to go out and close manually.

NHTSA complaint #11581794 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The tailgate, repeatedly came open on the freeway at freeway speeds, towing a trailer, the tailgate came down on top of the trailer mechanism causing damage to the tail gate as well as the tailgate trim. There was no way to secure tailgate and keep it from opening intermittently. Once I could I took it to the dealership and they acknowledged that the switch was malfunctioning as witnessed by a cell phone video that I took of it malfunctioning and attempting to unlock and open while parked. The dealership acknowledged that there was a recall to be issued and for the time being cut the wire to allow the tailgate to be opened by the hand switch and is only able to open by the remote.

NHTSA complaint #11578311 — an unverified report by a vehicle owner.