FaultScore

2002 Chevrolet Silverado headlight problems

12 of the 853 complaints about the 2002 Chevrolet Silverado are about the lighting — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 53,750 miles.

A

12

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Headlights 6 50.0%
Interior Lighting 2 16.7%
Exterior Lighting 1 8.3%
Switch 1 8.3%
Switch 1 8.3%
High/Low Beam Dimmer Switch 1 8.3%

Lights across every Chevrolet Silverado year

1999 22 27.5%
2000 15 18.8%
2001 11 13.8%
2002 12 15.0%
2003 10 12.5%
2004 10 12.5%

What owners said

Filed with NHTSA, in their own words.

at 118,000 miles Sugar Land, TX

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INTERIOR DASHBOARD LIGHT FAILED AND THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER. THE CONTACT CALLED THE DEALER REGARDING THE DASHBOARD LIGHT FAILURE AND THE DEALER ADVISED THAT THE MODULE THAT CONTROLLED THE LIGHTING NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE MODULE REPLACED. THE FAILURE MILEAGE WAS 118,000.

NHTSA complaint #10449754 — an unverified report by a vehicle owner.

at 124,000 miles Browning, MT

EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

HIGH BEAM HEADLIGHT WENT OUT WHILE DRIVING AT NIGHT AND I AM UNABLE TO USE DUE TO WIRES MELTING OFF ON DIMMER SWITCH ON STEERING COLUMN.

NHTSA complaint #10178449 — an unverified report by a vehicle owner.

at 55,000 miles Delafield, WI

EXTERIOR LIGHTING:HEADLIGHTS

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ABS BRAKES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO THE STATE THE CONTACT RESIDES. *AK THE HEADLAMP BULB WAS REPLACED. UPDATED 01/04/06.

NHTSA complaint #10144543 — an unverified report by a vehicle owner.

at 52,500 miles Bridgeview, IL

EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

WHILE DRIVING ON A RURAL ROAD AT NIGHT, THE HEADLIGHTS ON MY PICKUP TRUCK WENT OUT. BECAUSE OF GROUND FOG, I WAS UNABLE TO USE HIGH BEAMS AND RESORTED TO FOG LIGHTS UNTIL I REACHED MY DESTINATION. THIS PROBLEM THEN OCCURRED PERIODICALLY WHEN I DROVE AT NITE. THE HEADLIGHTS WOULD SHUT OFF. EVENTUALLY I WAS ABLE TO DETERMINE THAT WHEN I RAISED AND LOWERED THE TILT WHEEL, THE HEADLIGHTS WOULD SHUT OFF AND TURN ON. AT CERTAIN POINTS IN THE TILT WHEEL RANGE OF MOTION, THE HEADLIGHTS WOULD SHUTOFF AND STAY OFF UNTIL I RAISED OR LOWERED THE STEERING WHEEL SLIGHTLY. I WAS NOT TRAVELING AT A HIGH RATE OF SPEED THE FIRST TIME THIS PROBLEM APPEARED BUT I HAD JUST EXITED THE INTERSTATE. I ALSO WAS THANKFULL THAT MY WIFE HAD NOT BEEN DRIVING BECAUSE SHE MAY HAVE REACTED DIFFERENTLY AND A VEHICLE CRASH MAY HAVE BEEN THE RESULT. SINCE THE VEHICLE, A 2002 CHEVY SILVERADO LT 1500 4WD, WAS OUT OF WARRANTY, I TOOK THE VEHICLE TO A NEIGHBORHOOD AUTO REPAIR SHOP WHERE I HAVE DONE BUSINESS BEFORE. THE MECHANIC EVENTUALLY REMOVED THE "TURN SIGNAL/MULTIFUNCTION LEVER". AT A POINT WHERE THE WIRING HARNESS PLUGS INTO THE SWITCH HE AND I BOTH OBSERVED SEVERAL BURNED WIRES AS WELL AS THE INSULATION THAT APPEARED TO HAVE BEENED BURNED OFF. A NEW MULTI FUNCTION SWITCH WAS ORDERED AND INSTALLED. EVERYTHING SEEMS TO WORKED FINE NOW. FORTUNATELY NO FIRE OCCURRED AND THERE WAS NO CRASH OR INJURY. I HAVE THE OLD PART AND WILL RETAIN IT. I CONTACTED GENERAL MOTORS CUSTOMER ASSISTANCE AND REPORTED THE INCIDENT AND RECEIVED A SERVICE REQUEST CASE FILE NUMBER OF 1-372503129. THE PERSON I SPOKE WITH ADVISED ME THAT THERE HAD BEEN NO RECALL OR SERVICE BULLETIN CONCERNING THAT PROBLEM.

NHTSA complaint #10141698 — an unverified report by a vehicle owner.

at 15,000 miles Tillamook, OR

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

WHILE DRIVING HEADLIGHTS GO OUT INADVERTENTLY. CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER, AND THEY REPROGRAMMED THE COMPUTER, BUT THE LIGHTS STILL GO OUT. *AK THE LIGHTS WENT OUT COMPLETLY BOTH HEADLIGHTS AND DASH. HEADLIGHTS ONLY WORKED WHEN THE CONSUMER HELD THE DIMMER SWITCH WHILE DRIVING.

NHTSA complaint #10094991 — an unverified report by a vehicle owner.

Hillsboro, TX

EXTERIOR LIGHTING:HEADLIGHTS

DAYTIME RUNNING LIGHTS BURN OUT ALL THE TIME, AND I HAVE BEEN DOING A SURVEY ON OTHER LIKE TRUCKS, CHEV 2002 ,2003, AND 2004, FOR EVERY (10) I CHECK (7) HAVE A LIGHT OUT ON ONE SIDE OR THE OTHER UP FRONT UNDER THE HEADLIGHTS .

NHTSA complaint #10078616 — an unverified report by a vehicle owner.

Holly, MI

EXTERIOR LIGHTING:HEADLIGHTS

SAFETY ISSUE. THE DAY TIME RUNNING LIGHTS ON FULL SIZE GM TRUCKS BURN OUT FREQUENTLY. I REPLACE AT LEAST ONE BULB PER MONTH ON MY 2002 CHEVERLOT SILVERADO PICK UP TRUCK. THIS ISSUE IS EVIDENT BY THE NUMBER OF GM TRUCKS YOU SEE ON THE ROAD WITH AT LEAST ONE BULB BURNED OUT. I PERSONALLY KNOW PEOPLE THAT HAVE GIVEN UP ON REPLACING THESE BULBS AND ARE DRIVING WITH OUT THE DAY TIME RUNNING LIGHT. I HAVE FILED A COMLAINT WITH GM (FILE NUMBER 1-211800556). DEALER SAYS THAT THE VEHICLES THAT THEY HAVE DONE DIAGNOSTIC CHECKS ON SHOW NO PROBLEMS. THE DEALER ALSO SAYS ALL THEY CAN DO IS REPLACE THE BULBS (AT A COST IF YOU ARE OUT OF WARRANTY).

NHTSA complaint #10067900 — an unverified report by a vehicle owner.

at 35,094 miles White Mountain Lake, AZ

EXTERIOR LIGHTING:HEADLIGHTS

WHILE DRIVING AT LOW SPEEDS THE FRONT HEADLIGHTS BECAME DIM WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM PROBLEM WAS REFERRED TO TSB RELATING TO NORMAL FUNCTION OF ELECTRICAL SYSTEM. IN ADDITION, RATTLE FROM REAR END. DEALER INSPECTED VEHICLE AND FOUND LEAF SPRING PADS WORN OUT. CONSUMER STATED THAT VEHICLE HAS OI LEAK FROM FRONT IF VEHICLE. AS THE DEALER INSPECTED VEHICLE, IT WAS FOUND THAT FRONT SHOCKS WERE LEAKING FLUID. DEALER REPLACED BOTH SHOCKS.

NHTSA complaint #10064849 — an unverified report by a vehicle owner.

Cass Lake, MN

INTERIOR LIGHTING

THE CONSUMER ACCIDENTALLY HIT THE INTERIOR DOME LIGHT OVERRIDE SWITCH 3 TIMES WHICH CAUSED THE VEHICLE'S HEADLIGHTS TO FAIL WITHOUT WARNING. THE SWITCH WAS ONLY SUPPOSED TO ALLOW THE DOME LIGHT TO REMAIN ILLUMINATED WHEN DOORS WERE CLOSED.

NHTSA complaint #10014675 — an unverified report by a vehicle owner.

Montrose, MI

INTERIOR LIGHTING

WHILE DRIVING 55 MPH THE CONSUMER HIT THE DOME LIGHT OVERRIDE SWITCH AND THE HEADLIGHTS WENT OUT. *NLM *NLM

NHTSA complaint #10011256 — an unverified report by a vehicle owner.

Montrose, MI

EXTERIOR LIGHTING:HEADLIGHTS

HEADLIGHT FAILURE.

NHTSA complaint #10004833 — an unverified report by a vehicle owner.

Lake Tomahawk, WI

EXTERIOR LIGHTING:HEADLIGHTS

CONSUMER STATES WHILE TRYING TO USE THE HIGH BEAMS, THE HEADLIGHTS WITH OUT WARNING WILL CROSS PATHS LEFT LIGHT WITH REAR TO RIGHT AND LEFT TO RIGHT RESULTING IN LIMITED LIGHT TO THE SIDE OF THE ROAD.*JB

NHTSA complaint #8009061 — an unverified report by a vehicle owner.

Other 2002 Chevrolet Silverado problems

← Full 2002 Chevrolet Silverado report