Owners have filed 723 complaints
about the 2004 Chevrolet Silverado with NHTSA between 2003 and 2022.
The largest single group is the brakes.
Across this model's run it ranks 5 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 81
Against the median year of the Chevrolet Silverado. 50 means typical for this
model; 100 means roughly double.
Severity — 86
16.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 69
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Chevrolet Silverado
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
345.7%
1,000 – 9,999 miles
8113.5%
10,000 – 24,999 miles
8113.5%
25,000 – 49,999 miles
13622.6%
50,000 – 74,999 miles
9215.3%
75,000 – 99,999 miles
8213.6%
100,000 – 149,999 miles
6811.3%
150,000+ miles
274.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2003peak 25Jun 2022
NHTSA investigations into the 2004 Chevrolet Silverado
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04012Opened 30 Apr 2004Closed 28 Feb 2005SERVICE BRAKES, HYDRAULIC:POWER ASSIST
HYDRAULIC PUMP FAILRES
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Recalls on the 2004 Chevrolet Silverado
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
08E050000
EXTERIOR LIGHTING:HEADLIGHTS
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
07E106000
WHEELS:HUB
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
07E066000
EQUIPMENT:ELECTRICAL
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
Risk: IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
06V417000
AIR BAGS:FRONTAL
CERTAIN VEHICLES ORIGINALLY BUILT WITH CLOTH SEATS THAT WERE EQUIPPED WITH AN AUTOMATIC AIR BAG PASSENGER SENSING SYSTEM AND LATER REUPHOLSTERED WITH AFTERMARKET LEATHER SEAT COVER KITS ARE INVOLVED. TESTING HAS INDICATED THAT THE AFTERMARKET LEATHER SEAT COVERS CAN CAUSE THE PASSENGER SENSING SYSTEM TO MALFUNCTION.
Risk: IF THE PASSENGER SENSING SYSTEM MALFUNCTIONS, THE FRONT AIR BAG ON THE PASSENGER SIDE MAY BE DISABLED WHEN IT SHOULD BE ENABLED, OR ENABLED WHEN IT SHOULD BE DISABLED. IN EITHER CASE, IN THE EVENT OF A CRASH THAT REQUIRES AIR BAG DEPLOYMENT, A FRONT PASSENGER'S LEVEL OF INJURY MAY BE INCREASED.
06V289000
ENGINE AND ENGINE COOLING
ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Risk: IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
06E064000
EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
06E060000
EXTERIOR LIGHTING
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
06E023000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2011074190,310 units in Canada
Heater And Defroster
On certain vehicles, the interface between the electrical terminals of the Heating, Ventilation, and Air Conditioning (HVAC) blower relay resistor module and the wiring connector (which powers the module) may be incapable of conducting higher current levels for sustained periods of operation. In addition, moisture and other contaminants (such as road de-icing materials) may enter the fresh air intake plenum and contact the internal circuit of the module or corrode the terminals. These conditions may cause the relay resistor module or wiring connector to overheat, causing various symptoms such as: the HVAC blower may not function on certain or all blower speed settings; a burning-plastic smell or smoke may be present in the vehicle, or; the HVAC blower may run continually with the ignition in the OFF position. These warning signs could, in certain instances, be leading indicators of an impending vehicle fire, which could result in property damage and/or personal injury. Correction: Owners will be provided with additional warranty coverage for the blower motor resistor module/wiring connector overheating condition. Under this "special warranty coverage", should this condition occur within 10 years or 240,000 km from first vehicle registration, dealers will install a replacement blower motor resistor and resistor module connector.
Recall 20061951,485 units in Canada
Fuel System
On certain vehicles, the engine fuel rail pulse damper retainer clip may fracture, resulting in inadequate retention of the damper. If the damper comes loose, a fuel leak may result. Fuel leakage in the presence of an ignition source could result in a fire. Correction: Dealers will replace the engine fuel rail pulse damper retainer clip.
Recall 200511973,473 units in Canada
Seats And Restraints
On certain vehicles, the 2nd row centre occupant seat belt routing may make it difficult to position the lap portion of the safety belt low around the hips of occupants. A lap portion of the seat belt routing that is not low and snug on the hips can allow unfavourable occupant kinetics in the event of a crash. Moreover, the higher routing allows the lap belt to ride up on an occupant's abdomen instead of fitting low around their hipbones, and therefore, can expose them to more risk of abdominal and internal organ injury. Correction: Dealers will modify the guide loop.
Recall 20051166,920 units in Canada
Brakes
On certain 1999-2002 1500 series and 2001-2005 2500 & 3500 series trucks equipped with a manual transmission, the parking brake friction lining may wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle. Correction: Dealers will install a low-force spring clip retainer on vehicles equipped with PBR parking brake system and install a redesigned parking brake cable assembly on vehicle equipped with a TRW parking brake system.
Recall 20050335,014 units in Canada
Brakes
On certain vehicles, the hydraulic brake booster's pressure accumulator may crack and/or separate from the Hydro-Boost assembly during normal vehicle operating conditions. If a separation occurred and the hood of the vehicle was open, fragments from the accumulator could cause injury to people in the immediate area. In addition, the presence of this crack or fractured surface could allow the hydraulic fluid to leak from the accumulator circuit of the booster assembly. The loss of fluid would cause increased steering and braking effort. Correction: Dealers will test and, if necessary, replace the Hydro-Boost assembly.
Recall 2004102301,974 units in Canada
Other
On certain vehicles, the galvanized-braided-steel tailgate support cables used to support the tailgate in the full open (horizontal) position can corrode over time and fracture when loads are applied to them. Tailgate support cable corrosion may not be visible because of the plastic sheathing covering the cable. If one cable fractured, the remaining cable may retain the tailgate in a horizontal position. If the remaining cable was weakened by corrosion, it could fracture within moments of the first cable fracture. If both cables fractured, the tailgate would suddenly drop approximately 10 degrees and strike the top surface of the rear bumper. If anyone is sitting or standing on the horizontal surface of the tailgate when both cables fracture, they could fall and be injured. On vehicles without a rear bumper, the tailgate may drop to a lower position. Correction: Dealers will replace the existing galvanized support cables with stainless steel support cables.
Recall 20040374,075 units in Canada
Brakes
On certain vehicles, the relief valve o-ring seal within the brake hydro-boost module could fail. If this happens during braking applications, the driver may be able to hear an engine compartment noise similar to the sound that occurs when the steering wheel is turned to a full stop position. The driver could also experience a slight increase in steering efforts while braking and parking. Under certain driving conditions, a slight increase in the applied brake pedal effort may be required to achieve the same vehicle deceleration rate as prior to the seal failure. Correction: Dealers will inspect the hydro-boost module, and replace it, if necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 173,000 milesClanton, AL1 injured
AIR BAGS
The contact owns a 2004 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, he poured oil into the oil reservoir, and then placed the key into the ignition switch to turn on the vehicle when the air bags unexpectedly deployed without warning. The steering wheel air bag hit the contact's face and knocked him to the ground. The contact suffered cuts to his cheek, below his eye, and neck, as well as soreness to his neck, face, and back. The contact stated his left ear was ringing and he could not hear; however, no medical attention was received. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 173,000.
NHTSA complaint #11470818 — an unverified report by a vehicle owner.
at 113,000 milesManchester, KYCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE BRAKES SUDDENLY FAILED AND THE DRIVER LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE CONTACT INDICATED THAT WHEN DEPRESSING THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD. THE INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND DISCOVERED THAT BRAKE LINES HAD RUSTED. THE CONTACT ALSO DISCOVERED THAT THE FRAME, THE ROCKER PANELS AND THE TAILGATE HINGES HAD ALSO RUSTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10822851 — an unverified report by a vehicle owner.
at 120,000 milesEureka, ILCrash
SERVICE BRAKES
WHILE EXITING OF A HIGHWAY AND TRAVELING 25 MPH MY BRAKES COMPLETELY FAILED. I PUSHED THE PEDAL TO THE FLOOR SEVERAL TIMES BUT IT DID NOT SLOW THE TRUCK. AS A RESULT I REAR ENDED A VEHICLE IN FRONT OF ME. I HAD NOW WARNING OR CHECK LIGHT FOR THE BRAKES PREVIOUS OR SINCE. UPON INSPECTION I DISCOVERED CORRODED AND LEAKING BRAKE LINES IN THE MIDDLE SECTION OF MY TRUCK.
NHTSA complaint #10779829 — an unverified report by a vehicle owner.
at 55,000 milesSandusky, IDFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE INSIDE OF THE VEHICLE EMITTED SMOKE AND THE CONTACT SMELLED BURNING WIRES. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10667756 — an unverified report by a vehicle owner.
at 192,000 milesReva, VACrash
SERVICE BRAKES
WAS PULLING A TRAILOR WITH TRACTOR AND BUSHHOG ON IT. 3 CARS WERE STOPPED IN FRONT OF ME. THE FIRST ONE TURNING LEFT. I WENT TO STOP. BRAKE PEDAL WENT TO FLOOR. HITTING THE VEHICLE IN FRONT ME, PUSHING THAT ONE INTO THE ONE IN FRONT OF THAT ONE. UPON INSPECTION BRAKE LINE UNDER DRIVERS FLOOR HAD BURST OPEN DUE TO RUST. TRACTOR ALSO CAME FORWARD EVEN BEING STRAPPED DOWN BREAKING THE HEAD GATE ON TRAILOR. GM NEEDS TO STEP UP TO THE PLATE AND FIX THIS ISSUE WITH THESE TRUCKS. VERY LUCKY NO ONE WAS KILLED OR INJURED.
NHTSA complaint #10650073 — an unverified report by a vehicle owner.
at 100,000 milesEunice, LACrash1 killed
AIR BAGS
FATAL CRASH. ENTIRE LEFT SIDE OF VEHICLE RIPPED OFF INCLUDING DRIVER DOOR. TRUCK FLIPPED ALSO. HIT 4 TREES. SPEED LIMIT WAS 65 IN THE AREA THEY BELIEVE THE VEHICLE TO BE MOVING A LITTLE OVER THE SPEED LIMIT. AIR BAGS NEVER DEPLOYED NONE OF THEM. THE IMPACT TOTALED THE VEHICLE.
NHTSA complaint #10633053 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 173,000 milesClanton, AL1 injured
AIR BAGS
The contact owns a 2004 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, he poured oil into the oil reservoir, and then placed the key into the ignition switch to turn on the vehicle when the air bags unexpectedly deployed without warning. The steering wheel air bag hit the contact's face and knocked him to the ground. The contact suffered cuts to his cheek, below his eye, and neck, as well as soreness to his neck, face, and back. The contact stated his left ear was ringing and he could not hear; however, no medical attention was received. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 173,000.
NHTSA complaint #11470818 — an unverified report by a vehicle owner.
at 150,000 milesFlorissant, MO
SERVICE BRAKES
BRAKE FAILURE TODAY ON CHEVY SIVERADO. DRIVING 55 MPH ON HIGHWAY. THE CAR AHEAD OF ME SLOWED AND I BRAKED. PEDDLE WENT TO THE FLOOR WITHOUT STOPPING VEHICAL. WAS ABLE TO COME TO STOP AND COULD SEE RUSTED BRAKE LINES BY DRIVER DOOR. HAD WIFE PRESS BRAKE PEDDLE TO SEE FLUID SRAYING FROM RUSTED AREA. HAD ZERO BRAKING POWER WHEN FIRST WENT OUT
NHTSA complaint #10850497 — an unverified report by a vehicle owner.
at 97,000 milesFredericksburg, VA
SERVICE BRAKES
REAR BRAKE LINE BLEW WHEN TRYING TO APPLY BRAKES. NO INDICATOR LIGHTS OR ANYTHING PEDAL JUST WENT STRAIGHT TO THE FLOOR. HAD TO SWERVE OFF THE ROAD INTO AN EMBANKMENT TO AVOID A COLLISION AT A RED LIGHT! MECHANIC SAID THAT ALL MY BRAKE LINES WERE RUSTED AND IT WAS JUST A MATTER OF TIME BEFORE ANOTHER ONE WAS TO FAIL.
NHTSA complaint #10850145 — an unverified report by a vehicle owner.
at 40,000 milesPasadena, CA
ELECTRICAL SYSTEM
INSTRUMENT PANEL/CLUSTER IS NO LONGER FUNCTIONING. SPEEDOMETER, TACHOMETER, OIL PRESSURE GAUGE AND SO ON ARE ERRATIC AND GIVING FALSE READINGS. DEALER IS NOT WILLING TO ASSIST. PLEASE ADVISE, RC, ESQUIRE.
NHTSA complaint #10849668 — an unverified report by a vehicle owner.
at 113,000 milesManchester, KYCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE BRAKES SUDDENLY FAILED AND THE DRIVER LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE CONTACT INDICATED THAT WHEN DEPRESSING THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD. THE INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND DISCOVERED THAT BRAKE LINES HAD RUSTED. THE CONTACT ALSO DISCOVERED THAT THE FRAME, THE ROCKER PANELS AND THE TAILGATE HINGES HAD ALSO RUSTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10822851 — an unverified report by a vehicle owner.
at 78,344 milesFarmington, MO
SEATS
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE DRIVER SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM BOX WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN DECEMBER OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 78,344.
NHTSA complaint #10822345 — an unverified report by a vehicle owner.
at 78,344 milesFarmington, MO
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE DRIVER SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM BOX WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN DECEMBER OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 78,344.
NHTSA complaint #10822345 — an unverified report by a vehicle owner.
at 130,000 milesScotia, NY
SERVICE BRAKES
I WAS DRIVING ON RT.7 IN SCHENECTADY NY, SPEED WAS AROUND 35MPH, TRAFFIC SIGNAL CHANGED TO RED, AS I WAS APPLING THE BRAKES THE PEDDAL SUDDENLY WENT TO THE FLOOR, LUCKY FOR ME THERE WERE NO CARS IN FRONT OF ME, OR IN THE INTERSECTION. MY TRUCK DID ENVETUALLY STOP, BUT IT WAS AFTER PASSING THRU THE INTERSECTION. THE RED LIGHT ON THE DASH DID NOT COME ON TILL THE BRAKES FAILED. FURTHER INSPECTION REVEALED MAIN BRAKE LINE TO THE REAR WHEELS BLEW DUE TO RUST.
NHTSA complaint #10817394 — an unverified report by a vehicle owner.
at 277,638 milesPinedale, CA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD NOT ILLUMINATE AT NIGHT TO DISPLAY PERTINENT INFORMATION, SUCH AS THE SPEEDOMETER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 277,638.
NHTSA complaint #10806351 — an unverified report by a vehicle owner.
at 144,322 milesFort Worth, TX
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO EQUIPPED WITH YOKOHAMA GEOLANDAR A/T-S TIRES, SIZE: LT215/85R16 (NA). THE CONTACT STATED THAT THE TIRES FAILED TO PASS AN INSPECTION BECAUSE THE TREAD WAS TOO THIN. THE TIRES WERE NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 144,322 AND THE TIRE FAILURE MILEAGE WAS 25,000.
NHTSA complaint #10789399 — an unverified report by a vehicle owner.
at 135,000 milesStoughton, WI
SERVICE BRAKES
BRAKES FAILED SUDDENLY DUE TO SEVERELY CORRODED BRAKE LINES. BRAKE PEDAL WAS SLIGHTLY MUSHY AT STOP SIGN COMING OFF OF FREEWAY. AT THE NEXT STOP SIGN (3-WAY INTERSECTION ON 55-MPH COUNTY HIGHWAY) THE PEDAL WENT RIGHT TO THE FLOOR. FORTUNATELY THERE WAS NOBODY IN THE INTERSECTION OR A SERIOUS ACCIDENT MAY HAVE OCCURRED. APPARENTLY GM'S POSITION IS THAT BRAKE LINES ARE MAINTENANCE ITEM, AND THIS IS NORMAL WEAR AND TEAR, WHICH IS RIDICULOUS. I'VE OWNED OLDER VEHICLES (INCLUDING A NEARLY 50-YEAR OLD CHEVROLET TRUCK) IN SNOW COUNTRY AND HAVE NEVER SEEN BRAKE LINES THIS RUSTY. I AM VERY FORTUNATE THE RUPTURE DID NOT OCCUR IN AN EMERGENCY BRAKING SITUATION.
NHTSA complaint #10781497 — an unverified report by a vehicle owner.
at 120,000 milesEureka, ILCrash
SERVICE BRAKES
WHILE EXITING OF A HIGHWAY AND TRAVELING 25 MPH MY BRAKES COMPLETELY FAILED. I PUSHED THE PEDAL TO THE FLOOR SEVERAL TIMES BUT IT DID NOT SLOW THE TRUCK. AS A RESULT I REAR ENDED A VEHICLE IN FRONT OF ME. I HAD NOW WARNING OR CHECK LIGHT FOR THE BRAKES PREVIOUS OR SINCE. UPON INSPECTION I DISCOVERED CORRODED AND LEAKING BRAKE LINES IN THE MIDDLE SECTION OF MY TRUCK.
NHTSA complaint #10779829 — an unverified report by a vehicle owner.
at 54,000 milesLebanon, VA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA complaint #10779361 — an unverified report by a vehicle owner.
at 108,000 milesLexington, KY
STRUCTURE:BODY
I WAS DRIVING ALONG AND HAD TO HIT THE BRAKES IMMEDIATELY. I ALMOST HIT THE CAR IN FRONT OF ME. I NOTICED I HAD TO START PUTTING THE BRAKES ALL THE WAY TO THE FLOOR IN ORDER TO STOP, ESPECIALLY ON AN INCLINE. THE BRAKE LIGHT WENT ON AND OFF A FEW TIMES SO I TOOK IT TO A SHOP TO HAVE IT LOOKED AT. THEY TOLD ME THAT MY BRAKE LINE BLEW AND ALL THE OTHER BRAKE LINES ARE RUSTED AND THE TRUCK IS NOT SAFE TO DRIVE. THIS TRUCK IS ONLY 11 YEARS OLD, THAT IS ABSOLUTELY UNACCEPTABLE THAT ALL THE BRAKE LINES ARE RUSTED. THE TRUCK ONLY HAS 108K MILES. I CALLED A LOCAL CHEVY DEALERSHIP AND THEY QUOTED ME 3K+ TO FIX IT. IT INVOLVED AT LEAST 20 HOURS OF LABOR AND THEY NEEDED TO LIFT THE FRAME OFF TO FIX. I CAN NOT BELIEVE THEIR ARE NO RECALLS FROM GM OR ATLEAST THEM OFFERING ANY HELP TO PAY FOR THIS. THE DEALER DID NOT OFFER ME ANY HELP OR REMEDY TO THE SITUATION, JUST WANTED ME TO FORK UP 3K.
NHTSA complaint #10775478 — an unverified report by a vehicle owner.
at 108,000 milesLexington, KY
SERVICE BRAKES
I WAS DRIVING ALONG AND HAD TO HIT THE BRAKES IMMEDIATELY. I ALMOST HIT THE CAR IN FRONT OF ME. I NOTICED I HAD TO START PUTTING THE BRAKES ALL THE WAY TO THE FLOOR IN ORDER TO STOP, ESPECIALLY ON AN INCLINE. THE BRAKE LIGHT WENT ON AND OFF A FEW TIMES SO I TOOK IT TO A SHOP TO HAVE IT LOOKED AT. THEY TOLD ME THAT MY BRAKE LINE BLEW AND ALL THE OTHER BRAKE LINES ARE RUSTED AND THE TRUCK IS NOT SAFE TO DRIVE. THIS TRUCK IS ONLY 11 YEARS OLD, THAT IS ABSOLUTELY UNACCEPTABLE THAT ALL THE BRAKE LINES ARE RUSTED. THE TRUCK ONLY HAS 108K MILES. I CALLED A LOCAL CHEVY DEALERSHIP AND THEY QUOTED ME 3K+ TO FIX IT. IT INVOLVED AT LEAST 20 HOURS OF LABOR AND THEY NEEDED TO LIFT THE FRAME OFF TO FIX. I CAN NOT BELIEVE THEIR ARE NO RECALLS FROM GM OR ATLEAST THEM OFFERING ANY HELP TO PAY FOR THIS. THE DEALER DID NOT OFFER ME ANY HELP OR REMEDY TO THE SITUATION, JUST WANTED ME TO FORK UP 3K.
NHTSA complaint #10775478 — an unverified report by a vehicle owner.
at 54,527 milesSt.roberts, MO
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND EXTENDED TO THE FLOORBOARD. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT THEN PLACED THE VEHICLE IN PARK, DEPRESSED THE BRAKE PEDAL ONCE MORE AND THE BRAKE PEDAL WENT TO THE FLOORBOARD AND THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT UPON INSPECTION, THE BRAKE LINES UNDERNEATH OF THE VEHICLE WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,527.
NHTSA complaint #10766427 — an unverified report by a vehicle owner.
at 65,500 milesElkview, WV
SERVICE BRAKES
MY BROTHER INLAW OWNS A 2003 GMC SIERRA AND EXPERIENCED TOTAL BRAKE FAILURE DUE TO CORRODED BRAKE LINES IN 2009. UPON INSPECTING MY BRAKE LINES ON MY 2004 SILVERADO I OBSERVED THE THE BRAKE LINES WERE CORRODED AND WOULD HAVE TO BE REPLACED BEFORE THEY FAILED AS WELL. MY TRUCK WAS ONLY 5 YEARS OLD AT THE TIME! AFTER MUCH DISCUSSION WITH THE DEALERSHIP WHERE I PURCHASED THIS VEHICLE I DETERMINED THAT THEY WOULD NOT STAND BEHIND THEIR PRODUCT AND HAD TO PAY OUT OF POCKET FOR THE REPAIRS. I STILL HAVE THE CORRODED BRAKE LINES, RECEIPT AND PICTURES OF LINES ON TRUCK BEFORE REPLACEMENT. KEEPING ALL EVIDENCE IN CASE OF RECALL. BY THE WAY, MY EXHAUST SYSTEM LOOKS LIKE BRAND NEW. WHY DIDN'T THEY USE THE SAME MATERIAL FOR THE BRAKE LINES? I DON'T EXPECT ANYTHING TO BE DONE ABOUT THIS UNTIL CNN STARTS RUNNING STORIES ABOUT PEOPLE GETTING KILLED BY THIS PROBLEM!
NHTSA complaint #10745660 — an unverified report by a vehicle owner.
at 142,310 milesSmithtown, NY
SERVICE BRAKES
THE BRAKE LINES ON MY TRUCK ARE COMPLETELY ROTTED OUT. WHEN I WENT TO GET INTO MY TRUCK AND DRIVE AWAY NO BRAKE PEDAL EXSISTED. YET AGAIN ANOTHER QUALITY GM PRODUCT MADE FROM INFERIOR MATERIALS.
NHTSA complaint #10735180 — an unverified report by a vehicle owner.
Hanover, MA
SERVICE BRAKES
THIS IS THE (2) TIMES LOSING MY BRAKES DUE TO RUSTED BRAKE LINES. TODAY 7-11-2015 I LOST THEM AGAIN AND ONCE AGAIN DUE TO RUSTED BRAKE LINES. I ENDED UP DRIVING INTO SOME BUSHES TO STOP AND JUST MISSING (2) TREES. IM NOT THE ONLY ONE IN THE US THAT IS HAVING THIS DANGEROUS PROBLEM WITH RUSTED BRAKE LINES ON THIS TYPE OF MAKE. I ASK THAT YOU RECALL THIS MAKE A.S.A.P. BEFORE ANY LIVES ARE LOST. ONCE AGAIN I REPEAT RECALL THIS MAKE A.S.A.P. IF I HIT THOSE TREES I'D BE DEAD!! P.S. HELP HELP!!!!!!
NHTSA complaint #10733465 — an unverified report by a vehicle owner.
at 80,112 milesBaltimore, MD
SERVICE BRAKES
WIFE WAS DRIVING ON 301 SOUTH IN MARYLAND ON 10\27\2012 WHEN SHE APPLIED THE BRAKES WHEN PULLING OVER TO GET GAS. PEDAL WENT TO THE FLOOR AND BRAKE FLUID WAS VISIBLE ON GROUND BY THE DRIVERS SIDE DOOR. SHE HAD TO LEAVE IT AT THE GAS STATION UNTIL I WAS ABLE TO REPAIR. BRAKE LINE WAS RUSTED THROUGH I REPLACED IT AND GOT TRUCK HOME. REPLACED 2ND BRAKE LINE ON 11/08/15. NOW 07/10/2015 ANOTHER LINE HAS RUSTED THROUGH IN THE PROCESS OF REPLACING THE REMAINING LINES.
NHTSA complaint #10733368 — an unverified report by a vehicle owner.
at 79,099 milesEnola, PA
AIR BAGS
ON MAY 29TH MY SERVICE AIR BAGS LIGHT CAME ON. IN TALKING WITH OTHER CHEVY SILVER OWNERS OF THE SAME YEAR AND AROUND THAT YEAR IT SEEMS THIS IS COMMON. I PAID $521.18 TO GET THESE AIR BAG SENSORS REPLACED ON 17 JUN15 AT A DEALER IN HARRISBURG PA., BECAUSE I WAS TOLD WITHOUT THE SENSORS THE AIR BAGS WOULD NOT GO OFF. THIS IS A SAFETY ISSUE I AM BEING TOLD B Y OTHER DRIVERS THEY ARE JUST DRIVING AROUND WITH THE SERVICE AIR BAG SENSOR LIGHT ON. THATS UP TO THEM. ALSO ON 21 JAN 14 I HAD TO HAVE ALL THE BRAKE LINES REPLACED BECAUSE THEY HAD RUSTED AND WOULD NOT BE SAFE TO DRIVE THE TRUCK COSTING $720.00. I WAS TOLD IT WAS BECAUSE OF NORTHEASTERN WINTERS AND ROAD SALTS, WHICH I FIND TO BE A UNEXCEPTABLE ANSWER TO THE PROBLEM. ON 23 DEC 03 I PAID $356.96 TO REPLACE DASH CLUSTER WHICH ALSO IS A SAFETY PROBLEM. I THESE SAFETY PROBLEMS WITH THE SILVERADOS ARE BE IGNORED. MY QUESTION IS HOW MANY PEOPLE HAD BE AFFECTED OR INJURED BY THESE PROBLEMS?
NHTSA complaint #10730278 — an unverified report by a vehicle owner.
at 78,000 milesSanta Monica, CA
AIR BAGS
AIR BAG WARNING LIGHT OCCASIONALLY STARTED COMING ON. TOOK TRUCK TO SEVERAL INDEPENDENT SVC PLACES. THEY SAID DO NOT HAVE COMPUTER READER FOR AIRBAGS. LIGHT STARTED STAYING ON CONSTANTLY. TOOK TRUCK TO DEALERS AND THEY SAID BECAUSE OF LIABILITY, THE DIAGNOSTICS ARE $900 AND COULD RUN ANOTHER $1500 OR MORE TO FIX PROBLEM. AND, THEY WANTED TO KEEP TRUCK. TRUCK IS USED DAILY FOR SHORT RUNS AND HAS A BUNCH OF EQUIPMENT ON IT THAT WOULD HAVE TO BE REMOVED IN ORDER TO LEAVE IT SOMEWHERE. BECAUSE OF THE STAGGERING COST, AND THE INCONVENIENCE OF HAVING TO OFF LOAD THE TRUCK AND NOT HAVE ITS USE AND THE LACK OF PLACES TO WORK ON IT AT ALL, WE HAVE LEFT IT ALONE. I HAVE DRIVEN VEHICLES WITHOUT AIRBAGS OVER 3 CONTINENTS AND THROUGH JUNGLES & ALL TYPES OF TERRAIN OVER THE LAST 40 YEARS WITH OUT EVER NEEDING AIRBAGS. NOW TAKATA MAKES A SAFETY DEVICE THAT CAN SHOOT AND KILL YOU -- DO I NEED THIS? IF SO, WHO PAYS THE REPAIR BILL?
NHTSA complaint #10730496 — an unverified report by a vehicle owner.
at 180,000 milesWashington, DC
SERVICE BRAKES
WHILE DRIVING DOWN THE STREET WENT TO HIT MY BRAKES AND THEY WENT TO THE FLOOR WITH NO WARNING NO LIGHTS ON THE DASH AT ALL TOOK ME A CITY BLOCK TO STOP MY EMERGENCY BRAKE BARELY WORK I'M GLAD I WAS NOT IN DC LIKE I WAS AN HOUR BEFORE IT WOULD HAVE BEEN A VERY BAD ACCIDENT
NHTSA complaint #10717468 — an unverified report by a vehicle owner.
at 49,000 milesBend, OR
SERVICE BRAKES
ABS LIGHT ON AND E B C M. PUMP WON'T STOP RUNNING UNLESS REMOVE FUSE I AM ORIGINAL OWNER
NHTSA complaint #10717492 — an unverified report by a vehicle owner.
Schuylerville, NY
SERVICE BRAKES, HYDRAULIC
2004 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE DUE TO RUSTED BRAKE LINES. *SMD THE CONSUMER WAS INFORMED WHEN THE FIRST LINE OF THE DUAL SYSTEM FAILED, THE SECOND SYSTEM RECEIVED ADDITIONAL PRESSURE WHICH CAUSED THAT ONE TO FAIL TOO.
NHTSA complaint #10711764 — an unverified report by a vehicle owner.