426 of the 10,928 complaints filed about the Chevrolet Silverado are about the suspension — 4% of everything owners reported. The worst model year for it is 1999.
426
Complaints
4%
Share of all complaints
22
Crashes
1
Fires
SUSPENSION
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
NHTSA complaint #11245148 — an unverified report by a vehicle owner.
SUSPENSION
I PURCHASED A NEW (175 MILES) 2017 CHEVROLET SILVERADO LS 4X4 FROM A DEALERSHIP ON 2/10/2017. I NOTICED THE RIDE WAS A BIT BUMPY ON THE 80 MILE RIDE HOME FROM THE DEALERSHIP, BUT THOUGHT NOTHING OF IT. THE NEXT TIME I DROVE IT WAS 2 WEEKS LATER (I WAS ON BUSINESS TRAVEL IN BETWEEN AND LET THE TRUCK SIT IN MY GARAGE), AND I DROVE IT AROUND TOWN ON 2/25/2017. IN ADDITION TO A MINOR ROUGH IDLE, IT WAS VERY BUMPY. IT WOULD SHAKE AT VIRTUALLY ALL SPEEDS. AFTER MY 5 MINUTE DRIVE FROM THE GROCERY STORE, I LITERALLY FELT DIZZY AND ILL. THE NEXT MORNING ON 2/26/2018, I DROVE IT TO WORK (25 MILES), AND EXPERIENCED THE SAME FEELINGS OF MOTION SICKNESS. I AM A CERTIFIED AUTO TECHNICIAN WITH NEARLY 20 YEARS EXPERIENCE, AND HAVE WORKED ON ALL COMPONENTS OF CARS AND TRUCKS (ENGINE REPAIR / OVERHAUL, TRANSMISSION, SUSPENSION, BRAKES, ELECTRICAL, HEATING / AC, ETC.). I'VE WORKED ON TRUCKS SPANNING A WIDE RANGE OF YEARS WITH VARIOUS ISSUES AND MILEAGES (LOW MILEAGE TO +250,000 MILES). I HAVE NEVER FELT A MORE UNCOMFORTABLE RIDE IN A TRUCK IN MY YEARS OF TEST DRIVING VEHICLES (BEFORE AND AFTER REPAIR) THAN I HAVE WITH THIS NEW 2017 SILVERADO. I ATTEMPTED TO CONTACT LANDERS MCLARTY CHEVROLET IN HUNTSVILLE, AL, AND WAS TOLD THAT THIS SAFETY CONCERN COULD NOT BE ADDRESSED AT THEIR DEALERSHIP UNTIL THE TRUCK HAD AT LEAST 500 MILES . I INFORMED THEM OF MY CONCERNS ABOUT DRIVING IT UNTIL THEN AS I HAVE UNDER 400 MILES ON IT, AND THEY TOLD ME TO DRIVE 80 MILES TO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE IT LOOKED AT. UNBELIEVABLE! AFTER MUCH RESEARCH, THIS "MOTION SICKNESS" ISSUE IS A KNOWN ISSUE BY GENERAL MOTORS, AND DOES NOT HAVE A PROVEN DOCUMENTED FIX IN PLACE TO THIS DAY.
NHTSA complaint #11074964 — an unverified report by a vehicle owner.
SUSPENSION
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
NHTSA complaint #11063841 — an unverified report by a vehicle owner.
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A KNOWN ISSUE WITHOUT A REMEDY. THE VIBRATION BECAME WORSE, CAUSING MOTION SICKNESS FOR THE DRIVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE AND THAT THE REMEDY WAS NOT WORKED OUT YET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 3,000. UPDATED 06/17/16*LJ
NHTSA complaint #10854319 — an unverified report by a vehicle owner.
SUSPENSION
THE TRUCKS HAVE A VIBRATION THAT IS FELT IN THE STEERING WHEEL, FLOOR, SEATS, ACCELERATOR AND BRAKE PEDALS ETC. WHILE DRIVING. THE MAJOR CONSENSUS IT THAT THE WORST SPEED IT 76 MPH, YET IT IS FELT TO A LESSER DEGREE AT ANY SPEEDS, WITH SOME BEING WORSE THAN OTHERS. THERE ARE A LARGE NUMBER OF TRUCKS WITH THIS ISSUE, YET GENERAL MOTORS REFUSES TO DO ANYTHING ABOUT IT. IT BEGAN WITHIN A COUPLE WEEKS OF PURCHASING MY TRUCK. I FOUND PEOPLE FIRST REPORTING THE ISSUE IN 2015, AND MORE RECENTLY IT CONTINUES WITH THE 2015 AND 2016 MODEL YEARS.
NHTSA complaint #10850007 — an unverified report by a vehicle owner.
SUSPENSION
MY 2012 SILVERADO LS HAS 22,000 MILES. IT IS A SHAME BECAUSE IT IS A BEAUTIFUL TRUCK, BUT THE FRAME LOOKS TERRIBLE. IT IS NOT A LITTLE RUST HERE AND THERE. THE RUST IS LITERALLY ALL OVER THE FRAME. THERE IS MORE OF THE FRAME WITH RUST THAN WITHOUT. THE FRAME IS VERY EASY TO SEE. UNFORTUNATELY FOR GM, MY TRUCK IS A ROLLING BILLBOARD AND THE RUST IS GETTING WORST EVERY YEAR.
NHTSA complaint #10846412 — an unverified report by a vehicle owner.
SUSPENSION
TOOK VEHICAL TO GET INSPECTED SHOP SAID VEHICAL IS UNSAFE TO DRIVE AND REFUSED TO INSPECT UNDER FUTHER INSEPTION THERE IS EXSESIVE RUST ON FRAME THAT IS NOT NORMAL WEAR AND TEAR GM NEEDS TO STEP UP LIKE TOYOTA DID AND REPLACE THESE FRAMES PLS LOOK IN TO THIS . THIS WAS MY ONLY VEHICAL AND NOW I DONT HAVE ONE TO DRIVE AND CANT AFFORD TO BUY A NEW ONE
NHTSA complaint #10824595 — an unverified report by a vehicle owner.
SUSPENSION
OCTOBER 31, 2014 ON MY HOME FROM WORK I HEARD A BANG. THE TRUCK PULLED VERY HARD TO THE LEFT TAKING ME INTO THE CONCRETE BARRIER THAT DIVIDES THE HIGHWAY. VEHICLE WAS IN MOTION US HIGHWAY 41/45 65 MPH. AFTER THE TRUCK WAS INVESTIGATED AT THE DEALER TO GIVE AN ESTIMATE ON THE DAMAGE IT WAS DISCOVERED THE LEFT REAR AXEL WAS BROKEN. QUESTIONING THE DEALER ABOUT THIS ISSUE AND NOT GETTING ANYWHERE I TALKED TO DIFFERENT MECHANICS THAT I KNOW AFTER A WEEK OR SO IT WAS DISCOVERED THERE WAS A RECAL FOR INSUFFCIENT HEAT TREATED REAR AXLES TALKING TO THE DEALER AND I WAS TOLD THIS DID NOT PERTAIN TO MY VEHICLE AS THE RECALL WAS TAKEN CARE OF AT THE FACTORY. I CANTACTED CHEVROLET AND WAS TOLD THAT BECAUSE I HAD GIVEN THE OK FOR THE DEALER TO MAKE THE REPAIRS. MY INSURANCE COMPANY WOULD NEED TO FOLE PAPER WORK AGAINST CHEVROLET WHICH MYSELF I BELIEVE IS WRONG . I WAS ALSO TOLD BY THE DEALER BROKEN AXLE WAS TYPICAL OF THIS KIND OF IMPACT. THERE IS NO DAMAGE ON THE SIDE PANEL OR REAR OF THE TRUCK I DO HAVE PICTURES ON MY PHONE WHICH I HAVE NOT DOWNLOADED TO MY COMPUTER.
NHTSA complaint #10820347 — an unverified report by a vehicle owner.
SUSPENSION
BETWEEN THE ROAD SPEEDS OF 45-65 MPH THE VEHICLE VIBRATES THE FRONT END SHAKES THE VEHICLE DOES IT IN ANY ROAD CONDITION AND WEATHER THE VEHICLE HAS BEEN TO THE DEALER TWICE AND TIRES BALANCED AND ROTATED 3 TIME TO NO AVAIL
NHTSA complaint #10819117 — an unverified report by a vehicle owner.
SUSPENSION
HAS A VIBRATION AT 65, TURNS INTO A BAD SHAKE AT 75.
NHTSA complaint #10818261 — an unverified report by a vehicle owner.
SUSPENSION
A LEAF SPRING ON THE DRIVER SIDE OF THE VEHICLE BROKE. NOTICED LEAF SPRING RATTLING WHEN PULLING INTO A PARKING LOT. A FEW MONTHS LATER THE SAME LEAF SPRING BROKE ON THE PASSENGER SIDE OF THE VEHICLE.
NHTSA complaint #10788712 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE SHOOK AND VIBRATED EXTENSIVELY IN THE FRONT. UPON TURNING THE VEHICLE OFF AND RESTARTING THE VEHICLE, THERE WAS LESS SHAKING, BUT THE STRONG VIBRATION CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BED COVER WAS AFTERMARKET AND THE WIND WAS CAUSING THE STRONG VIBRATION AND SHAKING TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE CONTINUED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA complaint #10787340 — an unverified report by a vehicle owner.
SUSPENSION
THE VEHICLE HAS AN ESTABLISHED, MEASUREABLE AND DOCUMENTED VIBRATION PROBLEM THAT RANDOMLY INCREASES & DECREASES IN APPLITUDE & FREQUENCY AT ALL SPEEDS. GM IS UNABLE TO RESOLVE AFTER 12 DEALER ATTEMPTS TO ADDRESS, INCLUDING MULTIPLE SETS OF TIRES, REAR DIFFERENTIAL, DRIVE SHAFTS AND SHOCK ABSORBERS ALL FAILING TO RESOLVE THE ISSUE. GM STATED VIBRATION IS INHERENT TO THE DESIGN AND NO FURTHER ACTION NEEDED OR WILL BE TAKEN EVER FOR VIBRATION, REGARDLESS OF CIRCUMSTANCE. SUCH A VIBRATION IS A SIGNIFICANT SAFETY DEFECT BECAUSE IT IS ESSENTIALLY LIKE CUTTING WIRES TO WARNING TELL-TALES BY REMOVING A DRIVER'S ABILITY TO DISCERN TIRE/SUSPENSION/POWERTRAIN/STEERING PROBLEMS THAT CAN ONLY BE IDENTIFIED BY FEELING A VIBRATION (SUCH AS A LOOSE WHEEL OR DAMAGED SUSPSENSION COMPONENTS) PRIOR TO A CATASTROPHIC EVENT, ESPECIALLY AT HIGH SPEEDS. NOT ONLY FOR THE VEHICLE OCCUPANTS, BUT ALSO FOR ANY ROAD USER WHEN IT RESULTS IN THE DRIVER LOOSING CONTROL OF THE VEHICLE. GM'S OWN ATTEMPTS TO FIX THE VEHICLE WITH THE LIST OF PARTS ABOVE IRREFUTABLY SUPPORTS THE INABILITY FOR A DRIVER TO IDENTIFY THE SOURCE OF A VIBRATION. IF EXPERIENCED TECHNICIANS AND SUBSEQUENT CORPORATE ENGINEERS CANNOT RECOGNIZE THE VIBRATION AS BEING DIFFERENT FROM WHEELS, SUSPENSION, POWERTRAIN; THEN A NORMAL DRIVER WILL HAVE NO SUCH WARNINGS AVAILABLE SHOULD A POTENTIALLY CATASTROPHIC SAFETY ISSUE BE PRESENT. FURTHER, SINCE GM REFUSES TO ADDRESS ANY FURTHER VIBRATION ISSUES WITH THIS VEHCILE, IT IS LIKE HAVE A AIRBAG WARNING TELL-TALE CONTINUOUSLY ILLUMINATED WHETHER OR NOT A PROBLEM EXISTS & GM STATING TO JUST LIVE WITH IT. IN OTHER WORDS, IF I GET A LOOSE WHEEL, I GUESS GM FIGURES I WILL KNOW IT WHEN IT FALLS OFF. IN ADDITION, TO SAFETY DEFECT DESCRIBED ABOVE, THE VIBRATION IS AN EXTREME SOURCE OF DRIVER DISTRACTION & DRIVER RAGE AS ATTEMPTS ARE MADE TO PRODUCE AND/OR REDUCE THE VIBRATION WHILE DRIVING.
NHTSA complaint #10806861 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ABS KICKED IN; HOWEVER, THERE WAS A LOSS OF BRAKE FUNCTION. THE STOPPING DISTANCE OF THE VEHICLE WAS DRAMATICALLY REDUCED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A WHEEL BEARING SENSOR FAILURE. THE ENTIRE WHEEL BEARING WITH THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 05V379000. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10776455 — an unverified report by a vehicle owner.
SUSPENSION
HERE IS A BRIEF HISTORY OF THE ISSUES INVOLVING THE 1012 CHEVROLET SILVERADO LT TEXAS EDITION AFTER THE PURCHASE DATE OF SEPTEMBER 3, 2012. FIRST, I NOTICED THAT IT HAS INCREASINGLY BECOME MORE DIFFICULT TO OPEN THE FRONT PASSENGER WINDOW FROM THE DRIVER SIDE MASTER CONTROL UNIT AROUND 2014. NOW, I HAVE TO PRESS HARD SEVERAL TIMES TO OPEN THE WINDOW. SECOND, THE OUTSIDE MOLDINGS OF THE DOOR PANELS ARE FALLING OFF STARTING IN MID-2014. THIRD, I HAVE STARTED TO HEAR POPPING NOISES COMING FROM THE BALL JOINTS WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT AT A VERY LOW SPEED STARTING THE BEGINNING OF 2014. THESE ISSUES WERE REPORTED TO THE CHEVROLET CUSTOMER SERVICE AT THE GM HEADQUARTERS IN AUGUST 2015. ON SEPTEMBER 4, 2015, THE TRUCK WAS FINALLY DIAGNOSED BY THE CHEVROLET DEALERSHIP SERVICE DEPARTMENT THAT SOLD THE PICKUP. THE INVOICE DATED SEPTEMBER 4, 2015 INDICATES THE LOWER BALL JOINTS WORN WITH PLAY, DOOR MOLDINGS FALLING OFF, AND THE DRIVER'S MASTER SWITCH SHORTED.
NHTSA complaint #10765315 — an unverified report by a vehicle owner.
SUSPENSION
THE 16 INCH SPARE TIRE WHEEL FELL OUT FROM UNDERNEATH THE TRUCK WHILE DRIVING. AFTER TAKING TRUCK TO REPLACE SPARE THE SPARE TIRE HOIST CABLE HAD BROKE. THE CROSS BRACKETS WERE RUSTED AND BEYOND REPAIR. THE END OF TRUCK FRAME ITSELF IS RUSTED AWAY. I SEE MANY ISSUES COMING BECAUSE OF EXCESSIVE RUST.
NHTSA complaint #10759342 — an unverified report by a vehicle owner.
SUSPENSION
FRAME RUST. ALL PARTS CONNECTED TO FRAME. PARTS HOLDING TANKS ETC. EXCESSIVE RUST. BANDS CABLES LINES. EXCESSIVE RUSTING
NHTSA complaint #10759348 — an unverified report by a vehicle owner.
SUSPENSION
BOUGHT THE TRUCK NOTICED THERE IS A SHAKE WHEN DRIVING FROM 60-80 TOOK IT BACK SAME DAY I BOUGHT IT AND THEY SAID OH WE KNOW WHAT IT IS IT'S THE TIRES SO THE REPLACED THEM NOPE DIDN'T FIX IT SO TOOK IT BACK THEY REPLACED TWO MORE TIRES INTHE FRONT SAYING THE NEW ONES HAD A BALLS ON THEM SO TOOK IT HOME AND NOPE DIDN'T FIX IT SO TOOK IT BACK AGAINAND THEY DRIVE IT AND SAY IT'STHE DRIVE SHAFT SO THEY FIX IT I TAKE IT HOME . IT'S STILL NOT FIXED . IT MAKES FOR A VERY UNCOMFORTABLEDRIVE . WE BOUGHT A 46,000 TRUCK AND THERE'S PROBLEMS WITH IT. REALLY SCARED SOMETHING WRONG IS WITH IT AND THEDEALER DUO IS NOT HELPING. IF YOU GO PAST 80 THE TRUCK WHISTLES LIKE A SIREN. PLEASE HELP ME I TRAVELALLOT AND HAVE KIDS IN
NHTSA complaint #10747312 — an unverified report by a vehicle owner.
SUSPENSION
2014 SILVERADO SHAKES AT VARIOUS SPEEDS. HAS BEEN A PROBLEM SINCE THE DATE OF PURCHASE AND HAVE BEEN TOLD BY THE DEALERSHIP THAT THERE WAS NOTHING THEY COULD DO TO FIX IT. THERE HAVE BEEN COMPLAINTS OF THIS HAPPENING ON THE VEHICLE DATING BACK TO OCT. 2013, GM HAS BEEN AWARE THAT THE VEHICLE SHAKES AND THAT HAS NOT BEEN A RECALL ISSUED. DEALERSHIPS ARE STILL SELLING THE TRUCK KNOWING THAT THERE HAS BEEN NUMEROUS PROBLEMS REPORTED.
NHTSA complaint #10721932 — an unverified report by a vehicle owner.
SUSPENSION
I PURCHASED THE 2014 CHEVY SILVERADO CREW CAB LT TEXAS EDITION FROM RELIABLE CHEVROLET IN RICHARDSON, TX. IMMEDIATELY AFTER PURCHASING WITHOUT A TEST DRIVE IT NOTICED THAT THERE WAS A VIBRATION, STEERING PROBLEM, AND SCRATCHES ON THE BED.. BECAUSE IT WAS A DEMO OF WAS TOLD BY THE NEW CAR SALESMAN THAT THEY HAD MADE SURE THE VEHICLE WAS INSPECTED AND THAT THE SCRATCHES WERE SUPERFICIAL AND IT'S A DEMO SO THAT'S HOW IT IS. I SPOKE WITH THE BUSINESS MANAGER AND THEY PUT A SPAY IN BED LINER TO FIX THE SCRATCHES AND DID A BALANCE ON THE TIRE. I PICKED THE TRUCK UP AND THE STEERING AND VIBRATION PROBLEMS WERE STILL THERE. IT WENT BACK INTO THE SHOP AGAIN AND THEY COULDN'T DUPLICATE ANY PROBLEMS. THE STEERING IS ALMOST IMPOSSIBLE TO KEEP IN A STRAIGHT LINE IT SWERVES AS IF THE TRUCK HAD A FEW DRINKS. I TOLD THEM IT DON'T FEEL SAFE DRIVING IT AND I'M AFRAID I'M GOING TO HIT SOMEONE. I WILL NOT DRIVE IN THE MIDDLE LANES. I HAVE TO DRIVE ON EITHER FAR LEFT OR RIGHT LANES TO ALLOW FOR SWERVING. I COMPLAINED TO GM.. GOT EXCITED BECAUSE THEY SENT ME TO ANOTHER DEALERSHIP AND SAME THING HAPPENED.. WENT FOR A TEST DRIVE.. THEY FELT SOMETHING WRONG BUT MECHANICS CAN'T "DUPLICATE" THE PROBLEM. THEY SAID THEY TEST DROVE IT AGAIN BUT IN DON'T SEE HOW WHEN THE ROADS WERE ICED OVER. I CALLED GM AGAIN AND I'M AT A NEW DEALERSHIP THEY TEST DROVE IT WITH ME AND HEADED A NEW POPPING NOISE WHEN THE WHEELS IS TURNED AND FELT STEERING AND SUSPENSION ISSUE. THEY KEPT THE TRUCK BUT ONCE AGAIN NOT ABLE TO DUPLICATE. I'VE HAD A FEW LOANERS AND NONE OF THEM DRIVE LIKE MINE. THE TRUCK HAS ALSO HAD PROBLEMS WITH AC AND WHINY NOISE IN ENGINE. I'M WAS SUPPOSED TO PICK UP THE TRUCK TODAY BUT I COMPLAINED AND THEY WERE GOING TO TEST DRIVE IT AGAIN. THEY DON'T FACTOR IN THE TIME AND INCONVENIENCE OF HAVING TO TAKE OFF WORK PLUS GAS AND MILES IN TRYING TO GET THIS FIXED. NOT HAPPY WITH THIS TRUCK.
NHTSA complaint #10715061 — an unverified report by a vehicle owner.