FaultScore

FaultScore report

2010 Chevrolet Silverado problems

Owners have filed 91 complaints about the 2010 Chevrolet Silverado with NHTSA between 2009 and 2023. The largest single group is the engine & cooling. Across this model's run it ranks 23 of 24 worst.

B

FaultScore 28/100

Higher is worse. Measured against the other years of the Chevrolet Silverado.

How this is worked out

The numbers

91

Complaints

2

Crashes reported

2

Fires reported

1

Injuries reported

42,344 mi

Median mileage at failure

Half of reported failures happened before this

43%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 10 vs 50 Severity 28 vs 50 Early failure 73 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 10
Against the median year of the Chevrolet Silverado. 50 means typical for this model; 100 means roughly double.
Severity — 28
5.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 73
43% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Chevrolet Silverado

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Chevrolet Silverado

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 13 14.3%

0 crashes, 1 fires · median 38,457 mi

Body & Structure 12 13.2%

Median failure at 58,000 miles

Median failure at 56,999 miles

Airbags 8 8.8%

1 crashes, 0 fires · median 53,216 mi

Electrical System 8 8.8%

Median failure at 27,950 miles

Tires 7 7.7%

1 crashes, 0 fires · median 56,672 mi

Transmission & Drivetrain 7 7.7%

0 crashes, 1 fires · median 50,000 mi

Windows, Mirrors & Wipers 6 6.6%

Median failure at 3,313 miles

Steering 6 6.6%

Median failure at 35,741 miles

Stability & Traction Control 5 5.5%

Median failure at 42,560 miles

Wheels 2 2.2%

Median failure at 79,172 miles

Fuel & Propulsion 2 2.2%

Median failure at 26,800 miles

Suspension 2 2.2%

Median failure at 116,000 miles

Brakes 2 2.2%

Median failure at 10,000 miles

Acceleration & Cruise Control 1 1.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 4.0%
1,000 – 9,999 miles 10 13.3%
10,000 – 24,999 miles 8 10.7%
25,000 – 49,999 miles 23 30.7%
50,000 – 74,999 miles 21 28.0%
75,000 – 99,999 miles 2 2.7%
100,000 – 149,999 miles 8 10.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2009 peak 9 Oct 2023

Recalls on the 2010 Chevrolet Silverado

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

10E043000

EQUIPMENT

MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

Risk: AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021028 295,974 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2021027 72,415 units in Canada

Airbag

Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For the 2010 and 2013 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2020591 9,660 units in Canada

Airbag

Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This recall is for vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag inflator. Note: This recall is being conducted as a precaution to address future risk. It is expected that all air

Recall 2016307 7,809 units in Canada

Airbag

This Safety Improvement Program was replaced by Transport Canada Recall No. 2020-591. General Motors Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Dealers will replace the passenger inflator on affected vehicles. Owners who believe their vehicles may have been originally purchased or registered in the states listed below should contact a General Motors dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia.

Recall 2014277 1,843 units in Canada

Electrical

On certain vehicles equipped with an optional dual batteries, the owner's manual does not specify a maximum amperage rating for the auxiliary battery to the trailer wiring harness. If the circuit is overloaded, a fusible link may fail and could damage adjacent components, potentially resulting in a fire and increasing the risk of injury and/or damage to property. Correction: Dealers will install an 40 amp inline fuse and provide an owner's manual supplement containing maximum amp rating information. Note: Owners are advised not to use equipment that exceeds a 40 amp draw on the auxiliary battery trailer wiring.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 51,000 miles Prentiss, MN Fire

POWER TRAIN

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING 55 MPH ON THE HIGHWAY, THE CONTACT SMELLED AN ABNORMAL ODOR COMING FROM UNDER THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE FLAMES EXTINGUISHED ITSELF AFTER 15 MINUTES. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE ONCE IT COOLED DOWN. THE CONTACT DISCOVERED TRANSMISSION OIL LEAKING AND STATED THAT THE TRANSMISSION GEAR WAS SLIPPING FROM EACH GEAR. THE VEHICLE BECAME INOPERABLE AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

NHTSA complaint #10723226 — an unverified report by a vehicle owner.

Washington, DC Crash 1 injured

AIR BAGS

LETTER FROM CONGRESSMAN WITTMAN ON BEHALF OF CONSTITUENT RE AIRBAGS THAT DID NOT DEPLOY. *SMD 2010 CHEVROLET SILVERADO. THE CONSUMER WAS INVOLVED IN AN ACCIDENT. AS A RESULT, SHE SUSTAINED A BRAIN INJURY.

NHTSA complaint #10649152 — an unverified report by a vehicle owner.

at 90,500 miles Carver, MA Fire

ENGINE

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED WHILE PARKING THE VEHICLE HE SMELLED A FUEL ODOR. THE CONTACT INSPECTED THE ENGINE AND OBSERVED FUMES WHICH STARTED A SMALL FIRE. THE FIRE WAS EXTINGUISHED WITH A WATER HOSE. THE VEHICLE WAS TOWED TO A DEALER WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,500. THE VIN WAS NOT AVAILABLE. UPDATED 08/15/13*LJ

NHTSA complaint #10524853 — an unverified report by a vehicle owner.

Mount Clemens, MI Crash

TIRES

2010 CHEVROLET SILVERADO WAS TRAVELING EAST, THE CONSUMER EXPERIENCED A RIGHT FRONT TIRE BLOWOUT. AS THE TIRE BLEW OUT, HE UNEXPECTEDLY VEERED RIGHT AND STRUCK THE SIDE OF A SEMI. BF. (OHIO TRAFFIC CRASH REPORT #10-0650-90)

NHTSA complaint #10364511 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Dubuque, IA

AIR BAGS

The contact owns a 2010 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags). However, the part to do the recall repair was not yet available. The local dealer was contacted. The local dealer-scheduled an appointment but cancelled it due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11549640 — an unverified report by a vehicle owner.

Kentland, IN

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

2010 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO ACCESSORY POWER MODULE SAFETY RECALL. THE CONSUMER STATED THE HYBRID CONTROL MODULE WAS FAILED AND THERE WOULD BE NO PARTS AVAILABLE TO REPAIR IT. THE MANUFACTURER DENIED REPAIR ASSISTANCE AND WOULD NOT BUY BACK THE VEHICLE. THE VEHICLE'S MILEAGE WAS 149,169.

NHTSA complaint #11453628 — an unverified report by a vehicle owner.

at 71,000 miles East Burke, VT

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE ATTEMPTING TO REMOVE THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, THE SPARE TIRE FAILED TO MOVE. AS A RESULT, THE CONTACT HAD TO FRACTURE THE WIRE CABLE THAT HELD THE TIRE IN PLACE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

NHTSA complaint #10860010 — an unverified report by a vehicle owner.

at 71,000 miles East Burke, VT

STRUCTURE

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE ATTEMPTING TO REMOVE THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, THE SPARE TIRE FAILED TO MOVE. AS A RESULT, THE CONTACT HAD TO FRACTURE THE WIRE CABLE THAT HELD THE TIRE IN PLACE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

NHTSA complaint #10860010 — an unverified report by a vehicle owner.

at 30,000 miles College Station, TX

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, SHE OBSERVED MULTIPLE CRACKS ON THE DASHBOARD NEAR THE STEERING COLUMN AND THE PASSENGER AIR BAG AREA. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA complaint #10850037 — an unverified report by a vehicle owner.

at 67,000 miles Georgetown, MN

ENGINE

MY OIL PRESSURE SENDING UNIT HAS BEEN REPLACED TWICE IN TWO MONTHS. THE OIL PRESSURE WILL BE FINE WHEN STARTING THE ENGINE COLD THEN GRADUALLY AS THE ENGINE WARMS UP IT DROPS AND DROPS UNTIL THE "LOW OIL PRESSURE" LIGHT COMES ON AND THE DISPLAY SAYS TO STOP ENGINE. AFTER SHUTTING OFF THE ENGINE FOR ONLY A FEW SECONDS AND THEN RESTARTING THE OIL PRESSURE IS BACK AROUND 30 THEN WILL DROP AND DROP AND WILL HAVE TO REPEAT. THIS LAST TIME I WAS DRIVING 80MPH AND THE OIL PRESSURE GAUGE WENT DOWN TO AROUND 5. AS SOON AS IT WAS RESTARTED IT WAS AROUND 30. THE FIRST REPLACEMENT WAS ON 1/19/2016. THIS LAST WAS REPLACED 03/07/2016.

NHTSA complaint #10845640 — an unverified report by a vehicle owner.

at 62,000 miles Edgerton, OH

STRUCTURE:BODY

THE DASH HAS CRACKED ON THE PASSENGER SIDE OF MY 2008 GMC 3500 DUALLY. THE CRACK IS IN BETWEEN THE AIR BAG AND THE WINDSHIELD. THE CRACK IS ABOUT 1" TO 1 1/2" LONG. THE CRACK APPEARED WHILE THE TRUCK WAS SITTING OUTSIDE.

NHTSA complaint #10840143 — an unverified report by a vehicle owner.

at 60,000 miles Winter Park, FL

UNKNOWN OR OTHER

DASHBOARD CRACKING IN MULTIPLE PLACES AROUND PASSENGER AIRBAG AND DRIVER INSTRUMENT PANEL

NHTSA complaint #10836435 — an unverified report by a vehicle owner.

at 34,000 miles Ellis, KS

STRUCTURE:BODY

"TAKATA RECALL". THE TRUCK HAS A BIG CRACK IN DASH ABOVE INSTRUMENT PANEL. TRUCK HAS 35500 MILES ON IT AND IS ALWAYS STORED IN CLIMATE CONTROLLED SHOP. IT HAPPENED WHILE BEING STORED INSIDE SHOP. NEVER SETS OUT IN THE SUN AND HAS NEVER HAD ARMORALL PROTECTANT ON IT

NHTSA complaint #10836224 — an unverified report by a vehicle owner.

Cedar, MI

UNKNOWN OR OTHER

DASHBOARD IS CRACKED RIGHT BY THE PASSENGER AIRBAG ABOUT 2 INCHES LONG. LEFT TOP CORNER GOING TOWARDS THE WINDOW.

NHTSA complaint #10824395 — an unverified report by a vehicle owner.

at 100,000 miles Hale Center, TX

ENGINE

WINTER OF 2014, SILVERADO WOULD ENGAGE IT'S STABILITRACK CONTROL. WHEN THIS HAPPENS IT SLOWS THE SPEED AT WHICH THE TRUCK COULD GO IF IT SENSED THE ROADS MAY BE ICY. THE TRUCK WOULD MOVE BUT VERY SLOWLY AND IT FELT AS IF YOU HAD NO CONTROL OVER IT. EVEN WHEN BRAKING IT SEEMED TO NOT WANT TO BRAKE. DANGEROUS IF IT FELT TO ENGAGE WHILE ON THE ROAD. WE REMOVED THE FUSE THAT WAS ASSOCIATED TO THE STABILITRACK AND FOR A MOMENT WORKED. THEN WHILE SEARCHING ON YOU TUBE, WE FOUND THAT A SENSOR WAS REPLACED ON OTHER TRUCKS. WE REPLACED THE SENSOR AND IT STOPPED IT. TRUCK HAS BEEN GOOD UNTIL THIS WINTER 2015-2016. NOW THE INTERNAL TEMPERATURE OF THE TRUCK HAS TO BE AT LEAST 33 DEGREES OR HIGHER IN ORDER FOR IT TO START IN THE MORNINGS. OTHERWISE IT IS DEAD. I HAVE TO GET RIDES TO WORK, SINCE I WORK IN TOWN, I AM ABLE TO HAVE SOMEONE DRIVE ME BACK HOME BETWEEN 9AM AND 10AM TO COME GET MY TRUCK, CAUSE BY THAT TIME IT USUALLY IS WARM ENOUGH FOR IT TO START. UNLESS THE WHOLE DAY IS GOING TO BE BELOW 32 DEGREES, WELL THEN I AM JUST [XXX] OUT OF LUCK! THERE ARE NO RECALLS, BUT I KNOW I CAN'T BE THE ONLY ONE WHO IS HAVING THIS PROBLEM. YOU TUBE SHOWS MANY VIDEOS WITH THESE TRUCKS AND HOW AFTER THEY DO ONE THING, IT WORKS,THEN THEY HAVE TO DO ANOTHER AND ANOTHER. I THINK THAT GM NEEDS TO FIX THESE ISSUES FOR FREE. IT SHOULD BE A RECALL. I JUST CAN'T BE DISHING OUT MONEY WHENEVER THE TRUCK DECIDES IT WANTS TO NOT WORK, GM HAS TO KNOW EXACTLY WHAT IS WRONG, INSTEAD OF JUST SAYING ONE THING AND THEN ANOTHER TO GET OUR MONEY. WE ARE ALREADY PAYING FOR THE TRUCK MONTHLY, DON'T THINK GM IS HURTING FOR MONEY. GM DO SOMETHING ABOUT THIS!!!! I HAVE ALWAYS BEEN A LOYAL CHEVROLET CONSUMER, MY THOUGHTS ARE CHANGING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10821504 — an unverified report by a vehicle owner.

at 100,000 miles Hale Center, TX

ELECTRONIC STABILITY CONTROL (ESC)

WINTER OF 2014, SILVERADO WOULD ENGAGE IT'S STABILITRACK CONTROL. WHEN THIS HAPPENS IT SLOWS THE SPEED AT WHICH THE TRUCK COULD GO IF IT SENSED THE ROADS MAY BE ICY. THE TRUCK WOULD MOVE BUT VERY SLOWLY AND IT FELT AS IF YOU HAD NO CONTROL OVER IT. EVEN WHEN BRAKING IT SEEMED TO NOT WANT TO BRAKE. DANGEROUS IF IT FELT TO ENGAGE WHILE ON THE ROAD. WE REMOVED THE FUSE THAT WAS ASSOCIATED TO THE STABILITRACK AND FOR A MOMENT WORKED. THEN WHILE SEARCHING ON YOU TUBE, WE FOUND THAT A SENSOR WAS REPLACED ON OTHER TRUCKS. WE REPLACED THE SENSOR AND IT STOPPED IT. TRUCK HAS BEEN GOOD UNTIL THIS WINTER 2015-2016. NOW THE INTERNAL TEMPERATURE OF THE TRUCK HAS TO BE AT LEAST 33 DEGREES OR HIGHER IN ORDER FOR IT TO START IN THE MORNINGS. OTHERWISE IT IS DEAD. I HAVE TO GET RIDES TO WORK, SINCE I WORK IN TOWN, I AM ABLE TO HAVE SOMEONE DRIVE ME BACK HOME BETWEEN 9AM AND 10AM TO COME GET MY TRUCK, CAUSE BY THAT TIME IT USUALLY IS WARM ENOUGH FOR IT TO START. UNLESS THE WHOLE DAY IS GOING TO BE BELOW 32 DEGREES, WELL THEN I AM JUST [XXX] OUT OF LUCK! THERE ARE NO RECALLS, BUT I KNOW I CAN'T BE THE ONLY ONE WHO IS HAVING THIS PROBLEM. YOU TUBE SHOWS MANY VIDEOS WITH THESE TRUCKS AND HOW AFTER THEY DO ONE THING, IT WORKS,THEN THEY HAVE TO DO ANOTHER AND ANOTHER. I THINK THAT GM NEEDS TO FIX THESE ISSUES FOR FREE. IT SHOULD BE A RECALL. I JUST CAN'T BE DISHING OUT MONEY WHENEVER THE TRUCK DECIDES IT WANTS TO NOT WORK, GM HAS TO KNOW EXACTLY WHAT IS WRONG, INSTEAD OF JUST SAYING ONE THING AND THEN ANOTHER TO GET OUR MONEY. WE ARE ALREADY PAYING FOR THE TRUCK MONTHLY, DON'T THINK GM IS HURTING FOR MONEY. GM DO SOMETHING ABOUT THIS!!!! I HAVE ALWAYS BEEN A LOYAL CHEVROLET CONSUMER, MY THOUGHTS ARE CHANGING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10821504 — an unverified report by a vehicle owner.

at 60,000 miles Fort Worth, TX

UNKNOWN OR OTHER

THREE CRACKS AROUND THE PASSENGER AIRBAG. FIRST CRACKED APPEARED ABOUT 60,000 MILES FOLLOWED BY THE NEXT SMALLER ONE THEN AROUND 85,000 THE LARGER ONE. THIS APPEARS TO BE A COMMON PROBLEM THAT GM IS AWARE OF BUT IS NOT ACCEPTING RESPONSIBILITY FOR THE POTENTIAL SAFETY HAZARD.

NHTSA complaint #10820344 — an unverified report by a vehicle owner.

Melissa, TX

UNKNOWN OR OTHER

THE DASHBOARD IS CRACKED IN 3 PLACES AROUND THE AIRBAG. THIS COULD POTENTIALLY BE A SAFETY HAZARD IF THE AIRBAG WERE TO DEPLOY SENDING PROJECTILE PIECES OF PLASTIC TOWARDS THE OCCUPANTS OF THE VEHICLE. THE CRACKS IN THE DASHBOARD FORMED DUE TO AN OBVIOUS DESIGN FLAW. THERE WAS NO INCIDENT THAT CAUSED THE CRACKS JUST NORMAL DRIVING.

NHTSA complaint #10818425 — an unverified report by a vehicle owner.

Doraville, GA

UNKNOWN OR OTHER

I HAVE OWNED THE TRUCK SINCE NEW. IN THE LAST YEAR THE DASH STARTED CRACKING RIGHT ABOVE THE PASSENGER AIRBAG. DURING THE LAST MONTH THE CRACK HAS EXTENDED TO THE WINDSHIELD

NHTSA complaint #10808524 — an unverified report by a vehicle owner.

at 54,000 miles LE Mars, IA

AIR BAGS

MY DASH WAS FINE ON 6-10-15, WHEN GOT IN IT ON THE MORNING OF 6-11-15 THE DASH WAS CRACKED BY THE AIRBAG. THE VEHICLE IS 5 YEARS OLD BUT ONLY HAS 54,000 MILES. I AM THE ONLY OWNER AND IT HAS BEEN WELL MAINTAINED. THIS SEEMS TO BE A VERY FREQUENT PROBLEM THAT IS OCCURRING WITH CHEVROLET VEHICLES. SEE THE FOLLOWING SITE: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF THIS APPEARS TO BE A FLAW IN THE QUALITY OF MATERIALS USED IN THESE VEHICLES. NOT ONLY DOES IT TAKE AWAY FROM THE APPEARANCE AND VALUE OF THE VEHICLE, IT IS ALSO A SAFETY CONCERN. WILL THE AIRBAG STILL WORK PROPERLY? IF IN AN ACCIDENT WILL THERE BE FLYING PIECES OF PLASTIC BECAUSE OF THE FLAWED CRACKED EQUIPMENT? THIS SHOULD BE SOMETHING THAT GM TAKES CARE OF FOR ITS CUSTOMERS 100%.

NHTSA complaint #10762713 — an unverified report by a vehicle owner.

at 54,000 miles LE Mars, IA

UNKNOWN OR OTHER

MY DASH WAS FINE ON 6-10-15, WHEN GOT IN IT ON THE MORNING OF 6-11-15 THE DASH WAS CRACKED BY THE AIRBAG. THE VEHICLE IS 5 YEARS OLD BUT ONLY HAS 54,000 MILES. I AM THE ONLY OWNER AND IT HAS BEEN WELL MAINTAINED. THIS SEEMS TO BE A VERY FREQUENT PROBLEM THAT IS OCCURRING WITH CHEVROLET VEHICLES. SEE THE FOLLOWING SITE: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF THIS APPEARS TO BE A FLAW IN THE QUALITY OF MATERIALS USED IN THESE VEHICLES. NOT ONLY DOES IT TAKE AWAY FROM THE APPEARANCE AND VALUE OF THE VEHICLE, IT IS ALSO A SAFETY CONCERN. WILL THE AIRBAG STILL WORK PROPERLY? IF IN AN ACCIDENT WILL THERE BE FLYING PIECES OF PLASTIC BECAUSE OF THE FLAWED CRACKED EQUIPMENT? THIS SHOULD BE SOMETHING THAT GM TAKES CARE OF FOR ITS CUSTOMERS 100%.

NHTSA complaint #10762713 — an unverified report by a vehicle owner.

at 52,433 miles Harrah, OK

AIR BAGS

MY SON WAS DRIVING MY NEWLY PURCHASED 2010 CHEVY SILVERADO 1500 Z71 OFFROAD VEHICLE. HE HAD PULLED OFF THE ROADWAY MOMENTARILY, AND UPON PULLING BACK ONTO THE PAVEMENT AND BEGINNING TO GET UP TO SPEED, THE SIDE CURTAIN AIR BAGS DEPLOYED AND THE VEHICLE SHUT DOWN. HE WAS ABLE TO RESTART IT AND DROVE ABOUT 50 FEET WHEN IT SHUT DOWN AGAIN. OF COURSE, ALL THE COMPONENTS TO THE AIR BAGS WERE IN THE CABIN AND HE JUMPED OUT OF THE TRUCK WHERE HE WAS STOPPED AND WAS ABLE TO LOOK OVER THE SITUATION. HE CONTACTED ME AND SINCE HE WAS ONLY 31/2 MILES FROM OUR HOME, I DROVE TO THE LOCATION. THE AIR BAGS WERE HANGING, AND THE PASSENGER SEAT BELT WAS LOCKED TIGHT. HE HAD HIS SEAT BELT ON AND IT WAS HANGING. HE SAID HE HADN'T HIT ANYTHING, HAD JUST PULLED BACK ONTO THE PAVEMENT AND THE BAGS WENT OFF. THE TRUCK EVENTUALLY WAS ABLE TO BE RESTARTED AND HE DROVE IT HOME. THE DEPLOYMENT CRACKED THE HEAD LINER AND I HAVE HAD AN ESTIMATE TO REPAIR THE DAMAGE AND FIX THE AIR BAGS, A TOTAL OF $4800 THAT MY INSURANCE WON'T COVER DUE TO THE FACT THERE WERE NO INJURIES BECAUSE THERE WAS NO ACCIDENT. WHY ARE THERE SO MANY INSTANCES OF THIS HAPPENING NATIONWIDE? NOW I AM OUT ALMOST $5000 FOR SOMETHING BEYOND MY CONTROL AS THE DEALERSHIP WHERE I PURCHASED IT WON'T HELP EITHER.

NHTSA complaint #10748110 — an unverified report by a vehicle owner.

at 55,000 miles Clio, MI

POWER TRAIN

THIS TRUCK IS LESS THAN 4 YEARS IN MY OWNERSHIP (BOUGHT NEW). THIS WINTER I SAW RED DOTS IN THE SNOW AND LOW AND BEHOLD THE TRANSMISSION LINES ARE LEAKING. A $300 BILL NOT COVERED UNDER WARRANTEE. SEEMS THE RUBBER ENDS DO NOT LIKE COLD WEATHER BUT YET THEY ARE ALLOWED TO SELL THIS VEHICLE IN A STATE WITH COLD WEATHER. I HAVE ALSO HAD THE AIR-CONDITIONING COMPRESSOR GIVE OUT AND IT WAS NOT COVERED UNDER WARRANTY A $1000 REPAIR. I HAVE ALSO HAD THE BUMPER REPLACE BECAUSE IT RUSTED THROUGH IN THE FIRST YEARS, AT LEAST IT WAS COVERED UNDER WARRANTEE.

NHTSA complaint #10723118 — an unverified report by a vehicle owner.

at 51,000 miles Prentiss, MN Fire

POWER TRAIN

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING 55 MPH ON THE HIGHWAY, THE CONTACT SMELLED AN ABNORMAL ODOR COMING FROM UNDER THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE FLAMES EXTINGUISHED ITSELF AFTER 15 MINUTES. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE ONCE IT COOLED DOWN. THE CONTACT DISCOVERED TRANSMISSION OIL LEAKING AND STATED THAT THE TRANSMISSION GEAR WAS SLIPPING FROM EACH GEAR. THE VEHICLE BECAME INOPERABLE AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

NHTSA complaint #10723226 — an unverified report by a vehicle owner.

at 85,000 miles Millington, TN

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD WAS DETERIORATING AND THERE WAS A ONE-INCH CRACK LOCATED ABOVE THE FRONT DRIVER SIDE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA complaint #10714367 — an unverified report by a vehicle owner.

at 20,000 miles Eagle River, AK

ENGINE

VEHICLE HAS DIFFICULTY STARTING WITH KEY AFTER SITTING FOR 6-8 HOURS. PROBLEM IS LESS FREQUENT WHEN USING FACTORY REMOTE START. STARTER WILL ENGAGE, BUT ENGINE RESPONSE IS SLUGGISH. SOMETIMES ENGINE WILL NOT TURN OVER AT ALL, OTHER TIMES THE ENGINE ENGAGES, BUT DOES SO VERY ROUGH AND CONTINUES WITH A ROUGH IDLE FOR ABOUT 1 MINUTE. ONCE RUNNING, THE ENGINE PERFORMS AS NORMAL AND SUBSEQUENT STARTS ARE GENERALLY SMOOTH AND TROUBLE-FREE.

NHTSA complaint #10713189 — an unverified report by a vehicle owner.

at 27,000 miles Covinia, CA

STRUCTURE

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED NEAR THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

NHTSA complaint #10703288 — an unverified report by a vehicle owner.

at 49,915 miles Beavercreek, OH

ENGINE

I WAS DRIVING MY 2010 CHEVY SILVERADO ON I-675 AND TRUCK EXPERIENCED IMMEDIATE ENGINE POWER LOSS, SPEED AUTOMATICALLY REDUCED TO 20 MILES PER HOUR AND ENGINE LIGHT W/ ENGINE REDUCED POWER VERBIAGE ALERTED ON DISPLAY. TRUCK ENGINE INSTANTLY STARTED RUNNING / SOUNDING ROUGH AND WOULDN'T ACCELERATE BEYOND 20 MPH. THIS CAUSED IMMEDIATE UNSAFE SITUATION FOR MYSELF AND TRAVELERS ON INTERSTATE. I WAS TRAVELING IN LEFT LANE AND SEVERAL VEHICLES SWERVED AROUND ME AS I MOVED TO RIGHT OFF ROAD, BEYOND WHITE LINE TO STOP MY TRUCK. I QUICKLY LEARNED, BY INTERNET SEARCH, THAT A TECHNICAL SERVICE BULLETIN HAD BEEN GENERATED FOR THIS ENGINE FAULT, HOWEVER I HAVE NOT RECEIVED ANY NOTICE FROM THE CHEVY OR GM CORPORATION TO DATE. PLEASE HELP ALERT THE GENERAL PUBLIC ABOUT THIS SITUATION.

NHTSA complaint #10701314 — an unverified report by a vehicle owner.

at 51,000 miles Warrenville, IL

ENGINE

VEHICLE LOST POWER, ALL WARNING LIGHTS ON DASH LITE UP. MESSAGE ON DASH READ "REDUCED ENGINE POWER" SPEED REDUCED TO APPROXIMATELY 15 MPH WITH NO ACCELERATION. AFTER STOPPING AT A REPAIR FACILITY NO OBD CODES APPEARED AND ON RESTART VEHICLE OPERATED NORMALLY. A SECOND INCIDENT OCCURRED IN LATE FEBRUARY WHILE TURNING A CORNER. SAME SYMTOMS BUT AT MUCH MORE DANGEROUS LOCATION.

NHTSA complaint #10693735 — an unverified report by a vehicle owner.