99 of the
7,917 complaints filed about the Chevrolet Traverse
are about the glass, mirrors and wipers —
1% of everything owners reported.
The worst model year for it is 2011.
99
Complaints
1%
Share of all complaints
1
Crashes
1
Fires
Windows, Mirrors & Wipers complaints by model year
On start-up, intermittently the center display freezes, the HVAC system defaults to 76 degrees with the a/c and defrost stuck on with the blower on high. No driver input possible through the center display. Condition may clear by itself or not even through several shut downs. Numerous DTC's set. Always a CEL. For me, 2x dealer (repairs). They reprogram controllers. Condition not corrected. Possible HMI and/or HVAC controller hardware problem. Dealer doesn't know how to fix. Casual internet search indicates many identical complaints. Concern is, HVAC control is a basic function that should function correctly. Driving in the winter with no heat and a fogged windshield is a safety issue. GM is aware of the problem and has no fix.
NHTSA complaint #11754112 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Traverse. The contact stated that the windshield washer fluid pump had become inoperable, and the windshield washer fluid failed to spray onto the front windshield and the rear windshield. During the failure the windshields could not be properly cleaned while driving. The vehicle was taken to the local dealer, and the contact was informed that the washer fluid pump had failed and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the part to repair the vehicle was on back order. The manufacturer was notified of the failure. The failure mileage was 56,000.
NHTSA complaint #11752007 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Traverse. The contact stated that the windshield washer fluid pump had become inoperable, and the windshield washer fluid failed to spray onto the front windshield and the rear windshield. During the failure the windshields could not be properly cleaned while driving. The vehicle was taken to the local dealer, and the contact was informed that the washer fluid pump had failed and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the part to repair the vehicle was on back order. The manufacturer was notified of the failure. The failure mileage was 56,000.
NHTSA complaint #11752007 — an unverified report by a vehicle owner.
While driving on vacation approximately five hours away from home with my family, I suddenly heard a loud popping sound followed immediately by increased outside wind noise coming from the panoramic moonroof. Based on the sound, I suspected the moonroof glass had shattered. Because my family was in the vehicle, I intentionally did not open the interior sunshade, as I was concerned that broken glass could fall into the cabin and seriously injure my passengers. After safely pulling over, I inspected the roof from the outside and confirmed that the panoramic moonroof glass had completely shattered. During the drive back, the shattered glass panel completely detached from the vehicle and flew off. Fortunately, it landed in the grass and did not strike another vehicle or person, which could have resulted in a serious accident or injuries. Because this occurred over the weekend, I had no immediate access to repairs. To safely transport my family the five-hour drive back home, I had to temporarily cover the opening with a trash bag and tape to protect the vehicle’s interior and reduce exposure to the elements. After returning home, I contacted the dealership, provided photographs of the damage, and explained the circumstances. I was informed that the failure would not be covered under the vehicle’s warranty and that I would be responsible for the repair costs. I am extremely concerned that the moonroof shattered without any apparent impact from road debris or object. Had the interior sunshade been open at the time, pieces of broken glass could have fallen into the passenger compartment, potentially causing serious injuries to my family, including eye injuries or cuts. Additionally, when the glass panel detached from the vehicle, it could have struck another motorist or pedestrian, creating a significant safety hazard. I believe this incident represents a serious safety concern and request that this matter be thoroughly investigated and reconsidered for warranty coverage.
NHTSA complaint #11750117 — an unverified report by a vehicle owner.
Windshield making creaking noises. Windshield has split down the middle and now continuing off to the side. Dealership states no know recalls and refusal to fix it. No rocks have been hit. Damage is directly down center and all the way to the top.
NHTSA complaint #11724875 — an unverified report by a vehicle owner.
The backup camera system on my 2020 Chevrolet Traverse fails repeatedly and intermittently. When shifting into reverse, the camera frequently displays a black screen, a crossed-out camera icon, or an error message indicating the camera is unavailable. I have brought the vehicle to a Chevrolet dealership multiple times for this issue. The dealer has replaced the rear/front camera twice and replaced a corroded cable, but the problem continues to occur. The repairs have not permanently resolved the issue. The failure happens unpredictably and makes it unsafe to reverse the vehicle, especially around pedestrians, children, or obstacles. This vehicle is equipped with a federally required backup camera, and its repeated failure presents a safety concern. The problem appears to be a recurring defect rather than normal wear, as many other Chevrolet Traverse owners have reported similar issues online. I am concerned this may indicate a broader defect affecting this model year.
NHTSA complaint #11709582 — an unverified report by a vehicle owner.
Beginning in May 2025, my 2025 Chevrolet Traverse began exhibiting a false “rear liftgate open” condition when the liftgate is fully closed. This defect triggers a continuous audible alarm that occurs before every drive and persists for the entire duration of the drive, stopping only when the vehicle is turned off. As a result of this defect, the rear windshield wiper and washer are disabled, eliminating rear visibility during rain and snow. The vehicle alarm system also cannot be armed, creating a security risk. The continuous alarm causes significant driver distraction, and the loss of rear visibility impairs safe operation of the vehicle, particularly in adverse weather. Minor children are frequent passengers, and the defect has occurred while they were in the vehicle. The vehicle has been presented to an authorized Chevrolet dealership on four separate occasions for the same issue. Multiple repair attempts, including diagnostics, software updates, component replacement, and latch assembly replacement, have failed to correct the defect. Because the alarm cannot be armed, the vehicle was left unsecured and was subsequently broken into, resulting in theft of personal property. General Motors has been notified and declined repurchase, directing me back to repeated diagnostics despite the unresolved safety-related defect. Problem Category: ☑ Electrical System ☑ Visibility / Wipers ☑ Warning Systems ☑ Vehicle Safet
NHTSA complaint #11705790 — an unverified report by a vehicle owner.
The component/system that is malfunctioning is coding P-0826. Dealership says replace Transmission.Based on my experience with the vehicle, the transmission is not the main issue. There are symptoms of an electrical issue that is causing the vehicle to lose power, rough shift, stutter and hard shift. This situation began when traveling back from GA to NC. After having stopped at a rest stop, I proceeded to get back on the highway and the vehicle hesitated to accelerate as I merged on to the highway. There were no warming lights, dashboard signaling or anything that happened prior to this to warm of this unsafe issue. With traffic behind me already at speeds of 70mph+, this situation could potentially have caused an accident in which I would have been unable to avoid because the car decelerated, hesitated and did not leave me with anyway to maneuver out of the lane. I fortunately was in the merge lane, which I had to constantly tap on the accelerator in order to get the vehicle to shift into the next gear and finally surpass 40 mph so that I could get back on the highway, potentially being able to maintain a safe speed. The vehicle then jolted after reaching 40mph and then after tapping the accelerator again, I was able to increase my speed. Upon returning to NC, I sought mechanical services from the dealership. They had last serviced the vehicle in October 2024, an oil change and put an additive in the engine. The dealership not only was not helpful, but they were unable to diagnose an issue because the vehicle had no check engine light or any dashboard warnings during the entirety of this issue. It was suggested that I get the spark plugs changed, since they considered it may be a misfire within the system. The spark plug change made it worse, eventually the car shook violently while at a red light and the dashboard lights came on and the car did not exceed 15mph. The car was serviced again and the coils were replaced. The problem still persists.
NHTSA complaint #11686176 — an unverified report by a vehicle owner.
The contact owns a 2024 Chevrolet Traverse. The contact stated that upon entering the vehicle after rainfall, the contact became aware that there was rainwater on the passenger’s seat. The contact stated that the water had entered the vehicle through the sunroof. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the sunroof housing and the passenger’s side drain hose were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,494.
NHTSA complaint #11685670 — an unverified report by a vehicle owner.
When driving early in the morning to drop off my kids to school, we are driving on a highway, crossing a bridge, no cars on either side, no houses either, when all of a sudden the rear left window has a loud POP, and then shatters completely. This was an exploding window out of no where, with nobody around and no other cars near by to cause this accident. The glass fell all over my body and I could not move until the vehicle was safely pulled over. This was concerning because my 1 year old was sitting next to me and the glass could have fell onto them if they were sitting right next to the window just like I was, and that was a safety concern. I called the dealership to let them know what happened right before my eyes and they said there was nothing they could do for an explosive window. I asked if there was issues with this happening to other people with an 2023 Chevrolet traverse, and provided my vin, they said no recalls so again, nothing they could do. I mention maybe a default in defroster or manufacturing issue of installation problem, and they just said NO over the phone. They did mention they had another lady who came in with the same problem, a window shattering for no reason while driving, but that “things like that happen normally”. Despite having other people with the similar issue, I was given the cold shoulder with No resolution.
NHTSA complaint #11682298 — an unverified report by a vehicle owner.
Following an overnight snow storm, I completely cleared the vehicle of snow and ice including the windshield and hood while running the vehicle to get it to operating temperature. During my morning commute, snow, slush, and water began accumulating on the windshield and froze to the outer four to six inches on both sides. The wiper edges were clear from the night before, as I had raised them off the windshield. They were able to maintain a clear view in the middle of the windshield. I ran the defroster at full temperature, the "HI" setting, with the fan speed at 6 out of 8. The external temperature was 14 degrees Fahrenheit. Driving speeds varied from 30mph on county roads and 65mph on the interstate. The front defroster vent does not run the full width of the vehicle, so there is no way to apply warm/hot air to the outer edges to keep it from refreezing and maintain full visibility. This creates unsafe driving conditions by narrowing the forward view.
NHTSA complaint #11630274 — an unverified report by a vehicle owner.
The rear Sun/Moon Roof on my 2012 Chevrolet Traverse LTZ (FWD) exploded while driving on the highway in Houston, Texas on [XXX]. There were no known scratches, dents or damage to the window prior to it self-destructing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11591066 — an unverified report by a vehicle owner.
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 63 MPH with her son in the front passenger’s side seat, she heard a gunshot-like sound and noticed that the sunroof glass had shattered. The contact stated that the shade guard was closed at the time of the failure; however, while the contact continued driving, the shade guard raised up, allowing broken pieces of glass to fall inside the vehicle. The contact pulled to the side of the road for a moment. The contact stated that she sustained a cut on the right hand. The contact did not seek medical assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed that she would be contacted within 72 hours. The dealer was notified of the failure. The failure mileage was approximately 37,000.
NHTSA complaint #11577387 — an unverified report by a vehicle owner.
The contact owns a 2016 Chevrolet Traverse. The contact stated that while driving at approximately 60 MPH, the moonroof had fractured entirely without impact. The moonroof had not completely shattered as of yet but was at risk of doing so due to the extensive cracks. The contact took the vehicle to the dealer who stated that the moonroof glass needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.
NHTSA complaint #11549123 — an unverified report by a vehicle owner.
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 35-40 MPH, there was a loud explosion and the sunroof exploded. The contact stated that the sunroof was closed during the failure. The vehicle was taken to an independent mechanic and the contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The VIN was not under recall for the failure. The manufacturer was not notified of the failure. The failure mileage was 32,213.
NHTSA complaint #11512742 — an unverified report by a vehicle owner.
The driver's side mirror is cracked, in addition to the catalytic converters - bank 1 and 2, they sold me this car like this and reset the engine light.
NHTSA complaint #11475813 — an unverified report by a vehicle owner.