FaultScore

Chrysler 300M steering problems

161 of the 1,130 complaints filed about the Chrysler 300M are about the steering — 14% of everything owners reported. The worst model year for it is 2000.

161

Complaints

14%

Share of all complaints

7

Crashes

1

Fires

Steering complaints by model year

1999 300M 52 32.3%

Median failure at 86,292 miles

2000 300M 56 34.8%

Median failure at 59,000 miles

2001 300M 31 19.3%

Median failure at 63,700 miles

2002 300M 12 7.5%

Median failure at 84,500 miles

2003 300M 1 0.6%

Median failure at 91,000 miles

2004 300M 9 5.6%

Median failure at 55,231 miles

What owners said

2003 Chrysler 300M at 91,000 miles Anaheim, CA

STEERING

THE STEERING AXLE ATTACH TO THE RACK OF PINION KEEP COMING OFF. WHEN THAT HAPPEN THE WHEEL FELL TO THE GROUND. IN MY CAR THIS IS THE 3RD TIME THAT HAPPEN.

NHTSA complaint #11330391 — an unverified report by a vehicle owner.

2000 Chrysler 300M Oakland, CA

STEERING

TAKATA RECALL THE KEY IGNITION KEPT GETTING STUCK UNTIL THE KEY BROKE OFF IN THE IGNITION. THE SEATBELTS GETS STUCK SOMETIMES WHEN I PUT SON THE CAR AND THEY DONT COME OUT ALL THE WAY. ALSO HAVING PROBLEM WITH THE ENGINE WATER PUMP WENT OUT ON THE FREEWAY,TRANSMISSION WENT OUT AFTER THE WATER PUMP.WHITE SMOKE SOMETIMES COME OUT THE TAIL PIPES WHILE DRIVING.DASH BROARD LIGHTS KEEP COMING OFF AND ON WHEN DRIVING. THE TRUCK AND HOOD DOES NOT STAY UP THE AIR HOLDER GIVING OUT. WHEN YOU POP THE TRUCK OR THE HOOD IT DOES POP ALL TIME.

NHTSA complaint #10907279 — an unverified report by a vehicle owner.

2000 Chrysler 300M at 14,000 miles Colville, WA

STEERING

WHILE TURNING A CORNER MY STEERING WHEEL TURNED ONE DIRECTION WHILE MY TIRES STAYED STRAIGHT. ALSO WHILE DRIVING DOWN THE HIGHWAY AT 45 MILES AN HOUR. MY CAR WENT INTO THE OPPOSITE LANE ALMOST HEAD ON INTO ANOTHER VEHICLE WHEN MY WHEELS DECIDED TO TURN BACK WHEN I TURNED THE STEERING WHEEL ALMOST TO THE END OF STEERING RATIO. THIS CAR IS GOING TO END UP KILLING SOMEONE. THEN THERE WILL BE A MAJOR LAW SUIT. I REPLACED THE RACK & PINION. WORKED FOR ABOUT A MONTH AND NOW IT IS STARTING TO DO IT AGAIN. ALSO REPLACED THE TIE ROD ENDS. THE BOLTS BACK OUT OR BECOME LOOSE ON THE RACK & PINION. HAVE HAD TO TIGHTEN THEM ON MANY OCCASIONS.

NHTSA complaint #10745403 — an unverified report by a vehicle owner.

2000 Chrysler 300M at 174,000 miles Madisonville, KY

STEERING

TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE SERVICED, THE MECHANIC OBSERVED THE BOLT FROM THE RACK AND PINION DETACHED FROM THE VEHICLE. THE MECHANIC STATED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10743862 — an unverified report by a vehicle owner.

1999 Chrysler 300M at 160,000 miles Manchester, KY Crash

STEERING

TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #10694129 — an unverified report by a vehicle owner.

1999 Chrysler 300M at 68,000 miles Lake Havasu City, AZ Crash

STEERING

I WAS STOPPED & JUST PUT IT INTO DRIVE FROM PARK & THE CAR JUST TOOK OFF. I PUT MY FOOT ON THE BRAKE BUT IT DIDN'T STOP RIGHT AWAY. THE CAR IS TOTALED. THE VEHICLE DID PROPERTY DAMAGE.

NHTSA complaint #10637881 — an unverified report by a vehicle owner.

2002 Chrysler 300M at 194,000 miles Pennsboro, WV Crash

STEERING:LINKAGES:TIE ROD ASSEMBLY

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.

NHTSA complaint #10633113 — an unverified report by a vehicle owner.

2002 Chrysler 300M at 194,000 miles Pennsboro, WV Crash

STEERING

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.

NHTSA complaint #10633113 — an unverified report by a vehicle owner.

2004 Chrysler 300M at 98,249 miles Cumming, GA

STEERING

NOISE IN STEERING COLUMN. STIFF WHEN DRIVING. CRACKS IN DASH AROUND PASSENGER AIR BAG. ENGINE LIGHT ON AND REMAINS ON FOR EXTENDED PERIODS. AIR BAG WARNING LIGHT ON. ADVISED THAT SRS ROLL COIL NEEDS REPLACING. PART ORDERED THROUGH CHRYSLER PARTS DEALER AND IS ON BACK ORDER.

NHTSA complaint #10598167 — an unverified report by a vehicle owner.

2000 Chrysler 300M at 116,000 miles Reno, NV

STEERING

SINCE I GOT MY 2000 CHRYSLER 300M, EVERYTIME I GO OVER SPEED BUMPS IT SHAKES AND POPS. I ALSO NOTICED EVERYTIME I MAKE A TURN IT GIVES A LOUD POPPING NOISE. EVERYTIME IM GOING 25-35 MPH IT FEELS LIKE MY FRONT TIRES ARE LOOSE AND SHAKY. SEEMS LIKE ITS ONLY GETTING WORSE.

NHTSA complaint #10595009 — an unverified report by a vehicle owner.

2002 Chrysler 300M at 86,000 miles Pawleys Island, SC

STEERING

I HAD BOTH FRONT STRUT ASSEMBLIES REPLACED AND A 4 WHEEL ALIGNMENT. WHILE DRIVING HOME THE VEHICLE CONTINUED TO PULL TO THE RIGHT. I RETURNED THE CAR TO THE SHOP AND UPON INVESTIGATING FURTHER I WAS TOLD THE RACK PINION ASSEMBLE FAILED AND NEEDED TO BE REPLACED. THE ORIGINAL $850 JOB BECAME A $1750 JOB.

NHTSA complaint #10553737 — an unverified report by a vehicle owner.

2001 Chrysler 300M at 155,005 miles Salinas, CA

STEERING

OCT 2013 FIVE MONTHS AFTER I JUST HAD MY CAR FIXED . AS I WAS DRIVING THROUGH THE GREEN LIGHT I HEARD A NOISE LIKE GRINDING MY CAR STOPPED I COULD NOT GO FORWARD OR BACKWARD, I WAS STOPPED IN THE FAR RIGHT LANE OF A THREE LANE STREET I HAD TO PUT ON MY FLASHERS. I COULD NOT BE MOVE ONLY BY A TOW TRUCK. I HAD JUST HAD TIRE RODS CHANGED IN MAY 2013 AND RACK N PINION FIXED IN MAY WHICH THAT BROKE AS I WAS BACKING OUT OF A PARKING SPOT HAD TO BE TOWED. AS I WAS TAKING THE CAR TO THE DEALERSHIP THAT HAD FIXED IT. TOW TRUCK DRIVER NOTICED TIRE ROD BRACKET HAD BROKE AS HE WAS PUTTING CAR DOWN INTO PARKING AREA. SO WHAT I PAID TO GET FIX WAS BROKE AGAIN PART COULD HAVE BEEN DEFECTED TIRE ROD BRACKET. WITH MY FAMILY I COULD HAVE BEEN HURT IF I HAD BEEN ON THE FREEWAY.

NHTSA complaint #10551990 — an unverified report by a vehicle owner.

2004 Chrysler 300M South Park, PA

STEERING:LINKAGES:TIE ROD ASSEMBLY

2004 CHRYSLER 300M. CONSUMER WRITES IN REGARDS TO NUMEROUS SUSPENSION PROBLEMS AND REPAIRS. *SMD THE CHECK ENGINE LIGHT ILLUMINATED, THE STRUTS, TIE RODS, RADIATOR, FUEL PUMP, SWAY BAR BUSHINGS, CAM SHAFT SENSOR WERE ALL REPLACED. THE STRUTS AND TIE RODS WERE REPLACED SEVERAL TIMES.

NHTSA complaint #10549149 — an unverified report by a vehicle owner.

2004 Chrysler 300M at 37,682 miles South Park, PA

STEERING

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE BEGAN TO VIOLENTLY SHAKE WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND NOTICED THAT THE TIE RODS WERE CORRODED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT BOTH THE FRONT AND REAR STRUTS, INNER TIE RODS, CAM SHAFT AND THE OXYGEN SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,682 AND THE CURRENT MILEAGE WAS 115,546.

NHTSA complaint #10549412 — an unverified report by a vehicle owner.

2004 Chrysler 300M at 107,000 miles Meadowlands, MN

STEERING

COMING HOME FROM WORK I PULLED INTO MY GIRLFRIENDS CIRCLE DRIVEWAY. WHILE MAKING THE LEFT HAND TURN INTO THE DRIVEWAY I FELT THE CAR NOT REACTING TO THE STEERING WHEEL. I STOPPED AND LOOKED AT BOTH FRONT TIRES EXPECTING TO SEE A BROKEN TIE ROD END BUT BOTH TIRES POINTED IN THE SAME DIRECTION. I ASKED HER TO STEP IN THE VEHICLE AND TURN THE STEERING WHEEL WHILE I COULD SEE WHAT WAS HAPPENING. I COULD SEE THE WHOLE STEERING RACK MOVE BACK AND FOURTH WITHOUT IT BEING CONNECTED TO THE FRAME. I AM THANKFUL THAT THIS DID NOT HAPPEN AT HIGHWAY SPEEDS WHEN I WAS HEADING HOME. THIS IS A VERY DANGEROUS CAR TO OWN.

NHTSA complaint #10522504 — an unverified report by a vehicle owner.

2000 Chrysler 300M at 140,000 miles Beaverton, OR

STEERING

TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-40 MPH AND ATTEMPTING A TURN, THE VEHICLE EXHIBITED A LOUD EXPLOSION. THE DRIVER'S SIDE TIRE IMMEDIATELY FELT AS IF IT HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THE RACK AND PINION WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10502490 — an unverified report by a vehicle owner.

2000 Chrysler 300M at 180,000 miles Deltona, FL

STEERING

DRIVING APROX 10 MPH INTO TO SCHOOL PICK UP AND DROP OFF AREA, TO PICK UP CHILDREN AS SCHOOL WAS LETTING OUT. I LOST ALL STEERING FUNCTIONS, I HAD TO HAVE CAR TOWED BACK TO MY RESIDENCE. MY HUSBAND FOUND THAT A BOLT HAD BROKE OFF THE TIE ROD ((RIGHT SIDE) GOING INTO THE RACK AND PINION AND THE (LEFT SIDE) BOLT TO THE TIE ROD HAD BACK OUT OF THE RACK AND PINION. THEIR WERE NO WARNING SIGNS THAT SOMETHING WAS WRONG WITH THE STEERING. I THANK THE GOOD LORD THAT IT HAPPENED WHERE AND WHEN IT DID, IT COULD HAVE BEEN A DIFFERENT OUTCOME A FEW MILES DOWN THE ROAD WITH MYSELF AND 3 CHILDREN IN THE CAR GOING 45-50 MPH ON THE 2 LANE ROAD GOING BACK TO OUR HOME. NOW AS I DRIVE OUR OTHER VEHICLE AROUND AND SEE A CHRYSLER 300M I WORRY ABOUT THE SAFETY OF THE OCCUPANTS IN THAT VEHICLE AND THE OTHERS AROUND THEM.

NHTSA complaint #10502069 — an unverified report by a vehicle owner.

2001 Chrysler 300M at 137,000 miles Salinas, CA

STEERING

BACKING OUT OF A PARKING STALL I HEARD SOMETHING POP THEN I COULDN'T TURN LEFT OR RIGHT I COULD ONLY GO UP OR BACK SO I WAS STUCK IN THE MIDDLE OF THE PARKING LOT HAD T O GET TOWED STEERING WHEEL JUST KEPT TURNING.

NHTSA complaint #10498307 — an unverified report by a vehicle owner.

2002 Chrysler 300M at 135,000 miles IRA Township, MI

STEERING

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE INNER TIRE ROD BOLTS SHEARED OFF, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, REPAIRED THE VEHICLE WITH A GRADE A BOLT. THE FAILURE OCCURRED ON AN ADDITIONAL BOLT SIX MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 172,000.

NHTSA complaint #10498022 — an unverified report by a vehicle owner.

2001 Chrysler 300M Oakland, CA

STEERING

WHILE DRIVING, I EXPERIENCED VIOLENT SHAKING WHICH DIDN'T CORRECT UNTIL I REDUCED MY SPEED TO ABOUT 50MPH. THE ISSUE PERSISTED WHENEVER I DROVE THE HIGHWAY, NO MATTER THE CONDITION OF THE ROAD OVER A WEEK'S TIME.

NHTSA complaint #10477339 — an unverified report by a vehicle owner.

Other Chrysler 300M problems