FaultScore

Chrysler 300M airbag problems

117 of the 1,130 complaints filed about the Chrysler 300M are about the airbag system — 10% of everything owners reported. The worst model year for it is 1999.

117

Complaints

10%

Share of all complaints

33

Crashes

0

Fires

Airbags complaints by model year

1993 300M 1 0.9%
1999 300M 51 43.6%

Median failure at 62,126 miles

2000 300M 29 24.8%

Median failure at 65,000 miles

2001 300M 10 8.5%

Median failure at 65,000 miles

2002 300M 10 8.5%

Median failure at 68,500 miles

2003 300M 4 3.4%

Median failure at 40,000 miles

2004 300M 12 10.3%

Median failure at 38,750 miles

What owners said

1999 Chrysler 300M at 2 miles Monticello, MN Crash 1 killed

AIR BAGS

I AM NOT SURE WHO MANUFACTURED THE AIRBAGS IN 1999 CHRYSLER 300S, BUT I AM WONDERING WHAT WOULD CAUSE AN AIRBAG TO HAVE A HOLE IN IT AND WHERE THE HOLE IS, IT WAS FRAYED, MY DAUGHTER WAS THE PASSENGER WHEN THEY WERE HIT ON THE FRONT PASSENGER QUARTER PANEL AND PASSENGER DOOR, THE AIRBAG DEPLOYED BUT HAD A BIG HOLE IN IT AND WAS FRAYED WHERE THE HOLE WAS, LIKE A FLAG THAT HAS BEEN BLOWING IN THE WIND FOR YEARS, I AM COMING UP ON STATUE OF LIMITATIONS SO YOUR IMMEDIATE RESPONSE WOULD BE SO APPRECIATED!!!! MY LAWYER DOES HAVE PICTURES OF THE AIRBAG WITH THE HOLE IN IT, AND SHOWING ALSO HOW IT WAS FRAYED. MY DAUGHTER SADLY LOST HER LIFE IN THIS ACCIDENT, SHE WAS WEARING HER SEATBELT. THIS ACCIDENT OCCURRED NOVEMBER 29TH 2014 ON HWY 23 NEAR WAITE PARK MN, CAR WAS IN MOTION, HER NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11047231 — an unverified report by a vehicle owner.

2000 Chrysler 300M at 252,424 miles BAY Shore, NY

AIR BAGS

THE AIR BAG LIGHT FLASH ON AND OFF WHILE DRIVING

NHTSA complaint #11030256 — an unverified report by a vehicle owner.

2004 Chrysler 300M at 123,000 miles Austell, GA

AIR BAGS

ABOUT 5 DAYS AGO, THE AIRBAG LIGHT CAME ON THAT HAS CAUSED MY CRUISE CONTROL, HORN, AND RADIO VOLUME NOT WORK. I LIVE IN A VERY BUSY AND CONGESTED CITY. I WAS ALMOST RUN OFF THE ROAD TWICE BECAUSE I DON'T HAVE A HORN THAT WORKS TO WARN PEOPLE TO STATE IN THERE LANES.

NHTSA complaint #10905511 — an unverified report by a vehicle owner.

2003 Chrysler 300M at 134,000 miles Elberta, AL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 CHRYSLER 300M. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE SERVICE LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V567000 (ELECTRICAL SYSTEM) AND 15V313000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10871293 — an unverified report by a vehicle owner.

1999 Chrysler 300M at 208,000 miles Sacramento, CA Crash 1 injured

AIR BAGS

"TAKATA RECALL" ON NOV. 04,2015 A CAR PULLED OUT IN FRONT OF ME. I HAD THE RIGHT OF WAY AND WAS MOVING APPROX. 30-35MPH. I T-BONED THE OTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THERE WERE 2 OTHER PASSENGERS OTHER THAN MYSELF. THE DRIVER HAD HIT HIS LEG UNDER THE DASH. I WAS IN THE FRONT PASSENGERS SEAT AND BOTHE MY KNEES HIT THE LOWER PART OF THE DASH. MY SEAT BELT DID WORK ON IMPACT AND I WENT TO THE HOSPITAL BY AMBULANCE. MY DAUGHTER INLAW WAS IN THE BACK SEAT BEHIND THE DRIVERS SIDE AND SHE SUFFERED 2 BUMPS ON HER HEAD. AS FOR ME, I DIDNT HAVE ANY BROKEN BONES BUT I SUFERED SEVERE BRUISING. I WAS IN SHOCK AND MINUTES AFTER THE ACCIDENT I STARTED FEELING SHARP PAINS TO THE LEFT PART OF MY CHEST CONSTANTLY LIKE NEEDLES STABING OVER AND OVER. IT WAS DIFFICULT FOR ME TO BREATH. I COULDN'T GET A FULL BREATH. THE LAST FEW DAYS I'VE STARTED HAVING MUSCLE SPASMS IN MY LEFT SIDE OF MY NECK AND UPPER LEFT ARM/SHOULDER. OTHER PAIN I'VE BEEN HAVING I'VE EXPLAINED TO THE DOCTOR AND OTHERS AND THEY TELL ME THAT IT IS MY SIATIC (DON'T KNOW HOW TO SPELL IT) NERVE. IF I STAND WRONG OR REACH UP WITH MY ARMS THE PAIN GOES FROM MY LOWER BACK AND ALL THE WAY DOWN THE BACK OF MY LEGS. IT'S A DEEP ACHING PAIN THAT SEEMS TO BE AGGRIVATING. IT IS WORSE IN THE MORNIGS OR WHEN IT IT COLD. I HAVE TO TAKE MUSCLE RELAXERS, DONT KNOW IF THERE IS ANY PERMANENT DAMAGE. ONLY TIME WILL TELL. CAT SCAN AND X-RAYS CAME BACK OK. NO BROKEN BONES. I HAVE THE POLICE REPORT OF THE INCIDENT BUT AT THIS TIME I DO NOT HAVE THE RESOURCES TO SCAN AND DOWNLOAD. IF ITS NEEDED I CAN PROVIDE IT AT A LATER TIME. I HAVE AN ATTORNEY.

NHTSA complaint #10807311 — an unverified report by a vehicle owner.

2001 Chrysler 300M at 75,000 miles Corona DEL MAR, CA

AIR BAGS

I HAVE BEEN TRYING TO GET THE AIR BAG RECALL RESOLVED ON MY CAR. I CHECKED IN SEPTEMBER AND AGAIN OCTOBER 16 AND TOLD THAT THEY DO NOT HAVE REPLACEMENT PARTS. WHEN I GO ON THE CHRYSLER WEB SITE FOR RECALL INFORMATION, IT SAYS THAT PARTS ARE AVAILABLE. I FEEL THAT CHRYSLER, OR THE DEALER, ARE NOT GIVING ME TOP PRIORITY. IN THE MEAN TIME, I AM AT RISK. I CHECKED THIS OUT AGAIN TODAY WITH THE SAME RESULT.

NHTSA complaint #10783821 — an unverified report by a vehicle owner.

2004 Chrysler 300M Bluffton, SC

AIR BAGS

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10782373 — an unverified report by a vehicle owner.

2001 Chrysler 300M at 164,000 miles Davenport, IA

AIR BAGS

MY SON WAS DRIVING TO COLLEGE ON THE INTERSTATE AND BOTH THE DRIVER AND PASSENGER FRONT AIR BAGS DEPLOYED. HE DID NOT HAVE AN ACCIDENT, HIT AN ANIMAL OR HIT A POTHOLE. THERE WAS NO DAMAGE TO THE VEHICLE OTHER THAN THE AIRBAGS DEPLOYING. MY SON WAS NOT INJURED, HE WAS STILL ABLE TO SEE THE ROAD AND PULLED OVER TO THE SHOULDER AND CALLED ME TO INFORM ME WHAT HAPPENED AND ASK WHAT TO DO. AS HE WAS CLOSE TO HIS COLLEGE I TOLD HIM TO BE CAREFUL BUT CONTINUE ON TO SCHOOL, I WOULD CALL HIS UNCLE WHO IS A MECHANIC AND THEN LET HIM KNOW WHAT TO DO AFTER HIS CLASS WAS OVER. I CALLED THE INSURANCE COMPANY AND MY BROTHER. MY BROTHER SAID TO HAVE HIM DRIVE IT TO HIS SHOP SO HE COULD LOOK AT IT. THE INSURANCE COMPANY STARTED A CLAIM. THE INSURANCE COMPANY HAS INVESTIGATED AND DOES NOT BELIEVE IT WILL BE COVERED AS THERE WAS NOT A COLLISION OF ANY KIND AND THE AIRBAGS DEPLOYING FOR NO REASON IS NOT COVERED UNDER MY COMPREHENSIVE INSURANCE. MY BROTHER RAN A DIAGNOSTIC AND THESE ARE THE CODES THAT CAME UP: ACTIVE - "DRIVER SQUIB" AND "PASSENGER SQUIB", STORED - "ORC ACCELEROMETER", "DRIVER SQUIB #1 CIRCUIT OPEN", "PASSENGER SQUIB #1 CIRCUIT OPEN" AND "DRIVER SQUIB #1 SHORT TO GROUND". THERE WAS OBVIOUSLY A MALFUNCTION SOMEWHERE WITHIN THE AIRBAG SYSTEM. ANY ASSISTANCE WITH THIS ISSUE WOULD BE GREATLY APPRECIATED. THANK YOU.

NHTSA complaint #10766685 — an unverified report by a vehicle owner.

1999 Chrysler 300M at 160,000 miles Manchester, KY Crash

AIR BAGS

TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #10694129 — an unverified report by a vehicle owner.

2000 Chrysler 300M Ottoawa, OH

AIR BAGS

TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. THE CONTACT STATED THAT THE CLOCK SPRING FAILED TO WORK AND THE AIR BAG WARNING LAMP ILLUMINATED WHEN THE FAILURE OCCURRED. ALSO, THE CONTACT MENTIONED THAT THE HORN FAILED TO WORK AND THE CRUISE CONTROL MALFUNCTION. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 99V343000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10691062 — an unverified report by a vehicle owner.

2001 Chrysler 300M at 60,000 miles Chicago, IL

AIR BAGS

TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #10662971 — an unverified report by a vehicle owner.

1999 Chrysler 300M at 170,000 miles Colleyville, TX Crash

AIR BAGS

TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10658915 — an unverified report by a vehicle owner.

2004 Chrysler 300M at 41,500 miles Mountville, PA

AIR BAGS

DASHBOARD DEVELOPED A 10 -12" CRACK JUST TO THE LEFT OF THE PASSENGER SIDE AIRBAG. DO NOT KNOW IF THE AIRBAG SYSTEM WILL WORK OR NOT. IN ANY EVENT THIS SEEMS TO BE A MANUFACTURING PROBLEM, BY THE NUMBER OF COMPLAINTS. DEALER(S) ARE OF NO HELP AS THE VEHICLE IS OUT OF WARRANTY. THIS VEHICLE HAS ALSO HAD THE COMMON PROBLEM OF THE HEADLAMPS/INSTRUMENTATION LIGHTS FLICKERING. HEADLAMPS WOULD FLASH ON/OFF ALONG WITH INSTRUMENT LIGHTING. HEADLIGHT SWITCH PANEL REPLACED, BUT THE PROBLEM RETURNED.

NHTSA complaint #10650044 — an unverified report by a vehicle owner.

2004 Chrysler 300M at 30,000 miles Hyattsville, MD

AIR BAGS

1) A GROWING CRACK IN DASHBOARD ABOVE PASSENGER SIDE AIRBAG. 2) HEAT/AIR CLUSTER WILL NOT ILLUMINATE.

NHTSA complaint #10607500 — an unverified report by a vehicle owner.

2004 Chrysler 300M at 98,249 miles Cumming, GA

AIR BAGS

NOISE IN STEERING COLUMN. STIFF WHEN DRIVING. CRACKS IN DASH AROUND PASSENGER AIR BAG. ENGINE LIGHT ON AND REMAINS ON FOR EXTENDED PERIODS. AIR BAG WARNING LIGHT ON. ADVISED THAT SRS ROLL COIL NEEDS REPLACING. PART ORDERED THROUGH CHRYSLER PARTS DEALER AND IS ON BACK ORDER.

NHTSA complaint #10598167 — an unverified report by a vehicle owner.

2002 Chrysler 300M Saint Charles, MO

AIR BAGS

THE CLOCKSPRING FAILED. THIS CONNECTS ALL THE CONTROLS ON THE STEERING WHEEL AND THE AIRBAG TO THE CAR'S SYSTEM. THE PROBLEM HERE IS A SHORTAGE OF REPLACEMENTS-THE PART IS ON A NATIONWIDE BACKORDER. IT WOULD SEEMS TO ME THAT THIS IS A PART THAT SHOULD ALWAYS BE AVAILABLE.

NHTSA complaint #10596407 — an unverified report by a vehicle owner.

2004 Chrysler 300M at 36,000 miles Naples, FL

AIR BAGS

WHILE DRIVING SLOWLY IN A PARKING LOT, LOOKING FOR A SPACE, THE PASSENGER SIDE AIRBAG DEPLOYED WITH A LOUD EXPLOSION THAT ALSO SHATTERED THE WINDSHIELD. THERE WAS NO CONTACT WITH ANYTHING. I HAD THE CAR TOWED TO THE NAPLES DEALERSHIP AND AFTER TESTING CONCLUDED THAT THERE WAS A FAULTY SENSOR AND SUGGESTED I CALL CUSTOMER SERVICE. CHRYSLER CUSTOMER SERVICE ESTABLISHED A CASE NUMBER [XXX], SENT IT TO SPECIAL INVESTIGATIONS UNIT AND SENT A PERSON TO INSPECT THE CAR. ABOUT 2 WEEKS LATER I WAS INFORMED THAT SINCE THE CAR WAS OUT OF WARRANTY CHRYSLER HAD NO LIABILITY. WE ARE HAVING THE SEAT BELT AND SENSOR REPLACED [ABOUT $2,000], THE WINDSHIELD REPLACED ABOUT $800 WITH SOME INSURANCE RECOVERY] AND RENTING A CAR DURING THE 7-10 DAYS FROM NOW WHILE PARTS ARE ORDERED AND REPAIRS MADE. CERTAINLY I BELIEVE CHRYSLER SHOULD COVER THESE COSTS. BUT IN ADDITION I THINK CHRYSLER OWNERS SHOULD BE MADE AWARE OF THE RISK OF THESE DEFECTIVE SENSORS. IN OUR CASE THERE WAS NO PASSENGER AND THE CAR WAS MOVING SLOWLY. HOWEVER, IF THE AIRBAG DEPLOYED IN THIS MANNER WHILE ON A HIGHWAY, THERE COULD BE SIGNIFICANT RISK TO PASSENGER AND DRIVER.

NHTSA complaint #10573976 — an unverified report by a vehicle owner.

1999 Chrysler 300M at 128,000 miles Louisville, KY

AIR BAGS

MY AIRBAGS EXPLODED ON MY CHRYSLER 300M 1999 JULY 8TH. THE CAR DOESN'T HAVE A RECALL ON THE AIRBAGS. CLEAN TITLE. I CAME HOME FROM WORK, PARKED MY CAR AND EVERYTHING WAS FINE. 3 HOURS LATER I HAD TO RUN TO THE STORE AND AS I WALKED TOWARDS MY CAR I NOTICED BOTH OF MY FRONT AIRBAGS OUT. I LOOKED AROUND MY CAR TO SEE IF THERE WAS ANY DAMAGE AND I COULDN'T FIND ANYTHING. I ASSUMED THAT THE EXPLOSION OF THE AIRBAGS COULD'VE BEEN DUE TO THE SEVERE WEATHER WE HAD IN OUR AREA, THERE WAS SOME FLOODING AND ALSO THE HOT/HUMID WEATHER. I DIDN'T MOVE MY CAR AFTER SEEING THE AIRBAGS OUT, THE CAR WAS LEFT AS IS. I CALLED MY INSURANCE COMPANY AND TOLD THEM WHAT HAPPENED AND THEY SENT ONE OF THEIR AGENTS TO TAKE A LOOK AND TAKE PICTURES AND CHECK THE CAR OUT HIMSELF. HE WAS SURPRISED TO HEAR THAT AIRBAGS EXPLODED WITHOUT THE CAR BEING IN AN ACCIDENT, BUT HE SAID THAT HE WOULD HAVE TO TALK WITH SOME OTHER PEOPLE AND SEE WHAT THEY HAVE TO SAY BECAUSE THEY'VE NEVER COME ACROSS A PROBLEM LIKE THIS. ABOUT A WEEK LATER HE SENT ANOTHER AGENT TO TAKE A LOOK AT THE CAR AND HE WAS SURPRISED AS WELL, HE TOOK A LOOK AT THE CAR, INSIDE AND OUT, COULDN'T FIND ANYTHING. THIS WAS BASICALLY AN INVESTIGATION AT THIS POINT. A WEEK LATER THE FIRST AGENT CALLS BACK TO NOTIFY ME THAT THEY ARE UNABLE TO PAY US FOR THIS DAMAGE AND THAT WE ARE ON OUR OWN BECAUSE THEY DON'T KNOW WHAT TO DO, THEY DIDN'T KNOW WHO TO PUT THE BLAME ON. I THEN DECIDED TO CALL CHRYSLER TELL THEM WHAT HAPPENED AND THEY SAID THEY DIDN'T KNOW WHAT TO DO EITHER AND ALSO TOLD ME THEY COULDN'T HELP BECAUSE IT'S A 99. IN ORDER TO REPLACE THE AIRBAGS I WOULD HAVE TO PAY 4K OUT OF POCKET.

NHTSA complaint #10535382 — an unverified report by a vehicle owner.

2000 Chrysler 300M at 140,000 miles Merritt Island, FL Crash 1 injured

AIR BAGS

I WAS STOPPED AT A RED LIGHT VEHICLE BEHIND ME DID NOT STOP AND REAR ENDED ME. BOTH FRONT SEATS IN MY CAR LET LOOSE AND THE SEAT BACKS WENT FULLY RECLINED. MY WIFE AND I WERE BOTH LAYING ON OUR BACKS WITH HEADS ON THE BACK SEAT. THE CAR WAS STILL MOVING, IT WAS HARD FOR ME TO GET UPRIGHT AND STOP THE CAR. CHRYSLER TOLD ME THE SEATS ARE DESIGNED THIS WAY. HERE IS WHAT THEY SAID "THE SEATS IN YOUR VEHICLE. OUR DESIGN TO PROGRESSIVELY TILT JUST DURING A REAR IMPACT COLLISION. THE IDEA BEHIND THAT, IS THAT IT DOES LESSON INJURIES TO THE FRONT SEAT VEHICLE OCCUPANTS ONCE THAT HAPPENS SO THAT WOULD BE A NORMAL OCCURRENCE FOR YOUR VEHICLE IN A REAR END COLLISION". I SAY [XXX]. IF SOMEONE WAS IN THE BACK THE SEAT WOULD HAVE BROKEN THEIR LEGS. IT WAS NOT A"PROGRESSIVE" TILT, THEY FLEW BACK. THEY AIR BAGS DID NOT DEPLOY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10477340 — an unverified report by a vehicle owner.

2004 Chrysler 300M at 86,500 miles Homestead, FL

AIR BAGS

12" CRACK OF DASHBOARD COVER OPENED UP ON LEFT SIDE OF PASSENGER AIR BAG AND IS GETTING LONGER. VERY DISAPPOINTING FOR A HIGH PRICED CAR WHICH I HAVE OWNED SINCE NEW.

NHTSA complaint #10462103 — an unverified report by a vehicle owner.

Other Chrysler 300M problems