48 of the
1,130 complaints filed about the Chrysler 300M
are about the suspension —
4% of everything owners reported.
The worst model year for it is 1999.
THE SEAT WHEN TURNED OFF THE ENGINE IT MOVES BACK AND FORTH AND THE ELECTRIC LIGHT IN THE BACK SEAT ON THE RIGHT SIDE WAS OVER HEATING, TOOK THE CAR BACK TO CHRYSLER HERE IN STOCKTON THE JUST CUT THE WIRES AND TAPE THEM OFF THIS WAS LAST YEAR DID NOT KNOW ABOUT THIS UNTIL NOW . ALSO THE GAS TANK WHERE THE FUEL PUMP WAS LEIKING GAS. THEY CHARGE ME TO FIXED IT I ALSO FOUND OUT THAT THE CAT CONVERTER DURABILIT WAS A RECALL .I ASKTHEMABOUT ANY RECALLS THEY SAID NO . I GOT THIS CAR IN 2012. I PUT. A PULLELY IN THE CAR AND BATTERY, REDONE THE FRONT IN THE FRIST YEARS IHAVE GOT THE CAR . THEY TOLD ME THAT WHAT YOU GET FOR BUYING A USED CAR . I GOT IT AT CHRYSLER BUSINESS BUT I GUESS THAT WHAT YOU GET. RIGHT , IT HAPPY 6 MONTH AFTERVI BROUGHT THE CAR . I WELL MY CAR IS ALMOSR PAID AT THE YEAR 2016 , I JUST WELL NEVER BUY A OTHER CAR FROM CHRYSLER.
NHTSA complaint #10781253 — an unverified report by a vehicle owner.
WHILE TURNING A CORNER MY STEERING WHEEL TURNED ONE DIRECTION WHILE MY TIRES STAYED STRAIGHT. ALSO WHILE DRIVING DOWN THE HIGHWAY AT 45 MILES AN HOUR. MY CAR WENT INTO THE OPPOSITE LANE ALMOST HEAD ON INTO ANOTHER VEHICLE WHEN MY WHEELS DECIDED TO TURN BACK WHEN I TURNED THE STEERING WHEEL ALMOST TO THE END OF STEERING RATIO. THIS CAR IS GOING TO END UP KILLING SOMEONE. THEN THERE WILL BE A MAJOR LAW SUIT. I REPLACED THE RACK & PINION. WORKED FOR ABOUT A MONTH AND NOW IT IS STARTING TO DO IT AGAIN. ALSO REPLACED THE TIE ROD ENDS. THE BOLTS BACK OUT OR BECOME LOOSE ON THE RACK & PINION. HAVE HAD TO TIGHTEN THEM ON MANY OCCASIONS.
NHTSA complaint #10745403 — an unverified report by a vehicle owner.
SINCE I GOT MY 2000 CHRYSLER 300M, EVERYTIME I GO OVER SPEED BUMPS IT SHAKES AND POPS. I ALSO NOTICED EVERYTIME I MAKE A TURN IT GIVES A LOUD POPPING NOISE. EVERYTIME IM GOING 25-35 MPH IT FEELS LIKE MY FRONT TIRES ARE LOOSE AND SHAKY. SEEMS LIKE ITS ONLY GETTING WORSE.
NHTSA complaint #10595009 — an unverified report by a vehicle owner.
I HAD BOTH FRONT STRUT ASSEMBLIES REPLACED AND A 4 WHEEL ALIGNMENT. WHILE DRIVING HOME THE VEHICLE CONTINUED TO PULL TO THE RIGHT. I RETURNED THE CAR TO THE SHOP AND UPON INVESTIGATING FURTHER I WAS TOLD THE RACK PINION ASSEMBLE FAILED AND NEEDED TO BE REPLACED. THE ORIGINAL $850 JOB BECAME A $1750 JOB.
NHTSA complaint #10553737 — an unverified report by a vehicle owner.
OCT 2013 FIVE MONTHS AFTER I JUST HAD MY CAR FIXED . AS I WAS DRIVING THROUGH THE GREEN LIGHT I HEARD A NOISE LIKE GRINDING MY CAR STOPPED I COULD NOT GO FORWARD OR BACKWARD, I WAS STOPPED IN THE FAR RIGHT LANE OF A THREE LANE STREET I HAD TO PUT ON MY FLASHERS. I COULD NOT BE MOVE ONLY BY A TOW TRUCK. I HAD JUST HAD TIRE RODS CHANGED IN MAY 2013 AND RACK N PINION FIXED IN MAY WHICH THAT BROKE AS I WAS BACKING OUT OF A PARKING SPOT HAD TO BE TOWED. AS I WAS TAKING THE CAR TO THE DEALERSHIP THAT HAD FIXED IT. TOW TRUCK DRIVER NOTICED TIRE ROD BRACKET HAD BROKE AS HE WAS PUTTING CAR DOWN INTO PARKING AREA. SO WHAT I PAID TO GET FIX WAS BROKE AGAIN PART COULD HAVE BEEN DEFECTED TIRE ROD BRACKET. WITH MY FAMILY I COULD HAVE BEEN HURT IF I HAD BEEN ON THE FREEWAY.
NHTSA complaint #10551990 — an unverified report by a vehicle owner.
2004 CHRYSLER 300M. CONSUMER WRITES IN REGARDS TO NUMEROUS SUSPENSION PROBLEMS AND REPAIRS. *SMD THE CHECK ENGINE LIGHT ILLUMINATED, THE STRUTS, TIE RODS, RADIATOR, FUEL PUMP, SWAY BAR BUSHINGS, CAM SHAFT SENSOR WERE ALL REPLACED. THE STRUTS AND TIE RODS WERE REPLACED SEVERAL TIMES.
NHTSA complaint #10549149 — an unverified report by a vehicle owner.
WHILE DRIVING, I EXPERIENCED VIOLENT SHAKING WHICH DIDN'T CORRECT UNTIL I REDUCED MY SPEED TO ABOUT 50MPH. THE ISSUE PERSISTED WHENEVER I DROVE THE HIGHWAY, NO MATTER THE CONDITION OF THE ROAD OVER A WEEK'S TIME.
NHTSA complaint #10477339 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE HEARD A SQUEAKING SOUND. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THE BEARING JOINT FROM THE TRANSMISSION WAS BROKEN. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS TAKEN TO A DEALER WHO INFORMED THE CONTACT THAT THE FAILURE SHOULD NEVER OCCUR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 73,600.
NHTSA complaint #10471174 — an unverified report by a vehicle owner.
ALIGNMENT HAS BEEN OFF FOR ABOUT 2 YEARS. TOOK TO MY MECHANIC FRIEND AND HE SAID THAT ALL THE BOLTS ASSOCIATED WITH MY RACK AND PINION HAD BECOME LOOSE. HE TIGHTENED THE BOLTS UP, AND THE VERY NEXT DAY THEY WORKED LOOSE AGAIN. HE DID RESEARCH ON MY VEHICLE AND FOUND THAT THERE ARE SEVERAL COMPLAINS ABOUT THE RACK AND PINION AND IS SHOCKED THAT CHRYSLER HAS NOT MADE A RECALL YET. I HAVE NOT HAD ANY MAJOR ACCIDENTS OR PROBLEMS, BUT AS I READ ON THE INTERNET SOMEONE HAS DIED FROM THE RACK AND PINION PROBLEMS, AND THERE HAS BEEN SEVERAL PROBLEMS DUE TO THE RACK AND PINION NOT FUNCTIONING PROPERLY. MY MECHANIC FRIEND IS GOING TO TRY TO TIGHTEN THE BOLTS AGAIN USING LOCK TIGHT(?) ON THE BOLTS AND HOPEFULLY THIS WILL HELP THE PROBLEM. MY FEAR IS THAT THERE ARE OTHERS WHO HAVE THE SAME PROBLEM, AS LISTED ON WWW.ARFC.ORG/COMPLAINTS/2000/CHRYSLER/300M/STEERING/PROBLEM.ASPX AND CANNOT GET THE HELP THAT THEY NEED AND THEIR ONLY HELP LIES WITHIN A RECALL BY CHRYSLER ESPECIALLY DUE TO THE DIFFICULT ECONOMY. NOT EVERYONE IS LUCKY TO HAVE A MECHANIC THAT IS A FRIEND.
NHTSA complaint #10441101 — an unverified report by a vehicle owner.
CHRYSLER 2001 - 300 M WITH 65,774 MILES. ALL REQUIRED SERVICE AT DEALER ONLY. ON 24 NOV 10 CAR MADE "CLUNKING SOUND" PULLING INTO PARKING LOT AND THEN COMPLETELY STOPPED RUNNING. AAA TOW TRUCK CAME AND WHEN HE STATED TO PULL ON TRUCK ENTIRE FRONT DRIVERS SIDE WHEEL FELL OFF. HE LOOKED AT THE AREA AND NOTED THAT A BOLT IN THE CONTROL ARM WAS COMPLETELY GONE. SAID IF IT HAD HAPPENED 10 MINUTES EARLY ON FREEWAY, WOULD HAVE BEEN UNABLE TO CONTROL CAR. TOWED TO CHRYSLER DEALER WHO NOTED THAT "LEFT FRONT LOWER CONTROL ARM BOLT APPARENTLY SNAPPED AND WENT AWAY, LEFT FRONT SUSPENSION COMPROMISED." CALLED CHRYSLER CORPORATE CUSTOMER SERVICE ON 26 NOV 10 AND REPORTED. TOLD THEM THAT I FELT THIS WAS A PART FAILURE AND SAFETY ISSUE. THEY OPENED CASE FILE. CHRYSLER CUSTOMER SERVICE CALLED BACK ON 29 NOV 10 & SAID THEY NEEDED ONE MORE BIT OF INFORMATION FROM DEALER AND THEY WOULD CALL ME BACK THAT DAY. NO CALL BACK TO DATE (06 DEC 10) DESPITE NUMEROUS FOLLOW UPS WITH THEM. PICKED UP CAR FROM DEALER ON 04 DEC 10. DUE TO COLLATERAL DAMAGE COST $2,717.84. THEY NOTED THAT THERE WAS NO EVIDENCE OF IMPACT DAMAGE AS CAUSE OF FAILURE.
NHTSA complaint #10369346 — an unverified report by a vehicle owner.
MY STEERING HAS A LIFE OF ITS OWN. STEERING PULLS HARD TO THE RIGHT, ALMOST HIT A PUBLIC BUS. I'VE HAD 2 ALIGNMENTS AND BRAND NEW TIRES, THE PROBLEM STILL EXIST. THE FRONT END MAKE A CLUNKING NOISE AND VIBRATES REALLY BADLY. I'VE TAKEN IT TO A CHRYSLER DEALERSHIP AND GOT THE SAME RESPONSE AS OTHER HAVE WITH THE SAME PROBLEM "UNABLE TO DUPLICATE" THE PROBLEM. I TOLD THEM THERE IS A PROBLEM. IM AFRAID OF LOSING MY LIFE AN RISKING OTHERS ON THE STREETS AND HIGHWAY BECAUSE OF THIS SERIOUS ISSUE THE NO ONE WANTS TO FIX.
NHTSA complaint #10327770 — an unverified report by a vehicle owner.
I HAVE A 2000 CHRYSLER 300M AND I HAVE REPLACED THE TWO FRONT STRUTS OF THE CAR ABOUT A DOZEN TIMES AND I HAVE ONLY OWNED THE CAR FOR TWO YEARS. I HAVE SEEN MY MECHANIC FIX THE PROBLEM EACH TIME AND IT IS DUE TO THE POOR QUALITY OF CHRYSLER CAR PARTS. MY FRONT WHEEL HAS BECOME DISALIGNED 3 TIMES TO THE POINT THAT THE CAR WAS UNDRIVEABLE AND HAD TO GET TOWED. MY MECHANIC SAYS EACH TIME I BRING IT IN IM LUCKY THAT THE WHEEL DIDN'T COME OFF. I AM AFRAID THAT THE TIRE WILL EVENTUALLY COME OFF AND THAT IT IS A SEVERE SAFETY ISSUE AND THAT CHRYSLER SHOULD RECALL THE PART.
NHTSA complaint #10305003 — an unverified report by a vehicle owner.
MY 2001 CHRYSLER 300M HAS ONLY 29,000 MILES ON IT AND HAD AN EXTENDED WARRANTY PURCHASED. ONE DAY I WAS DRIVING AND HEARD A BAD RUBBING NOISE AND FELT A VIBRATION BY MY FOOT. BEFORE THIS TRIP, THE CAR HAD BEEN TOTALLY SILENT. WHEN THIS NOISE BEGAN, THE CAR STARTED TO WANDER ON THE ROAD, ESPECIALLY WHEN BRAKING. I CHECKED UNDER THE WHEEL WELL AND FOUND OILY RESIDUE SPLATTERED AROUND. I TOOK IT TO LARSON CHRYSLER AND WAS TOLD THE DRIVERS SIDE STRUT WAS TOTALLY BLOWN AND THE PASSENGER SIDE STRUT WAS ABOUT TO FAIL. HE SAID IT WAS TOTALLY UNSAFE TO BE DRIVING. THE SCARY THING IS THIS JUST FAILED OUT OF NOWHERE WITHOUT HITTING ANYTHING OR GOING OVER ANY BUMPS. LUCKILY I WAS ON A 35 MPH ROAD AND NOT THE FREEWAY. THE DEALER TOLD ME THEY WOULD NOT REPLACE THIS UNDER WARRANTY BECAUSE SOMEHOW THEY DECIDED IT WAS WORN BEFORE I BOUGHT THE WARRANTY EVEN THOUGH IT WAS NOT MAKING ANY NOISES OR SHOWING ANY SYMPTOMS OF FAILURE BEFORE THIS. I ASKED THE DEALER WHAT WOULD CAUSE IT TO FAIL AND HE SAID IT WAS NORMAL FOR A CHRYSLER VEHICLE DUE TO AGE. I POINTED OUT THAT IT ONLY HAD 29,000 MILES ON IT AND HE SAID IT FAILED NOT BECAUSE OF THE MILEAGE, BUT BECAUSE THE CAR IS 7 YEARS OLD. HE ALSO TALKED TO THE CHRYSLER HEADQUARTERS AND THEY SAID THE SAME THING. THIS PROVES THAT CHRYSLER IS AWARE THAT THEY HAVE A COMMON PROBLEM WITH STRUT FAILURE AND ARE DOING NOTHING TO CORRECT THE PROBLEM. PEOPLE'S LIVES ARE IN DANGER DUE TO THIS IF THERE IS A FAILURE ON THE FREEWAY AT 70 MPH! PLEASE DO ANYTHING YOU CAN TO HELP MAKE CHRYSLER TAKE RESPONSIBILITY FOR THIS SAFETY PROBLEM. IF YOU NEED MORE INFORMATION, PLEASE FEEL FREE TO CALL OR EMAIL ME.
NHTSA complaint #10248863 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT WAS INFORMED BY A REPAIR SHOP THAT THE SUSPENSION NEEDED REPLACING ON HER VEHICLE. SHE FURTHER STATED THAT IF SHE DROVE OVER THE SLIGHTEST BUMP AT 50 MPH, THE STEERING WOULD FAIL. SHE EXPERIENCED THE SAME FAILURE IN HER PREVIOUS VEHICLE, A 1996 CHRYSLER CONCORDE. A MECHANIC INFORMED HER THAT IF SHE DROVE AROUND A CURB, THERE WOULD BE A GOOD CHANCE THAT THE STEERING WOULD GREATLY MALFUNCTION. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 140,000 AND FAILURE MILEAGE WAS 138,000.
NHTSA complaint #10218637 — an unverified report by a vehicle owner.
1) CAR MADE LOUD CLUNKING NOISE WHEN GOING OVER BUMPS AND TRAVELING AT SLOWER SPEEDS. HAD CAR LOOKED AT BY 2 DIFFERENT MECHANIC SHOPS AND THEY COULDN'T FIGURE OUT THE PROBLEM. 2) FINALLY TOOK CAR IN FOR A 3RD TIME AND MECHANIC FOUND THE PROBLEM. 3)CAR NEEDED NEW TIE RODS, SWAY BARS, ETC. FOR STEERING/SUSPENSION PROBLEMS. CAR ONLY HAD ABOUT 50,000 MILES ON IT. REPAIRS COST OVER $1000.
NHTSA complaint #10175475 — an unverified report by a vehicle owner.
MY PROBLEM IS WITH MY 1999 CHRYSLER 300M. THIS IS MY WIFE'S PRIMARY SOURCE OF TRANSPORTATION. SHE IS A STAY AT HOME MOTHER. THE VEHICLE HAS RELATIVELY LOW MILES, 77K BECAUSE THE VEHICLE IS DRIVEN LITTLE AND ONLY FOR ERRANDS AND SHORT TRIPS WITH OUR (2) SMALL CHILDREN. THE VEHICLE IS STORED IN A GARAGE. OUR EXPERIENCE WAS UPON RETURNING HOME 6/17, WE TURNED ONTO A RESIDENTIAL STREET APPROX. 1/4 MILE FROM OUR HOUSE. WE HEARD A LOUD NOISE. WE GOT OUT OF THE CAR TO FIND THE ENTIRE PASSENGER SIDE WHEEL ASSEMBLY DETACHED FROM THE VEHICLE. THE CHRYSLER SERVICE TECHNICIAN HAS SINCE TOLD US THE FAILURE WAS THE FRONT BALL JOINT BREAKING IN TURN SNAPPING OFF THE SPINDLE AND BENDING THE STRUT AND FRONT FENDER. HE TOLD US " WE DON'T EVEN STOCK THESE PARTS BECAUSE THEY NEVER GO BAD." AND " THIS SHOULDN'T HAVE HAPPENED." MY CONCERN IS THAT THIS HAPPENED AT A LOW SPEED. 15-20 MPH. AT HIGH SPEEDS, IT SEEMS CERTAIN TO ME SERIOUS DAMAGE AND BODILY INJURY COULD OCCUR. CHRYSLER HAS OFFERED NO COMPENSATION OR EXPLANATION FOR THIS PROBLEM. I WAS REBUFFED TO EVEN GET INFORMATION FOR A POSSIBLE RECURRENCE ON THE DRIVER SIDE. CAN YOU TELL ME IF THIS VEHICLE IS SAFE? CHRYSLER DID TELL ME PART OF THE REASON THEY REJECTED RESPONSIBILITY WAS BECAUSE THE CAR HAD MULTIPLE OWNERS AND THE PREVIOUS ONE MAY HAVE MIS-HANDLED THE VEHICLE. WE KNOW THE PREVIOUS OWNER. IT WAS MY FATHER-IN-LAW. HE ENJOYED THE CAR SO MUCH HE LEASED ANOTHER ONE. THIS CAR HAS REGULAR MAINTENANCE CHECKUPS. NOTHING IN MY SERVICE MANUAL INDICATES THERE MAY BE A FAILURE OF THIS MAGNITUDE AT THIS POINT IN THE VEHICLES LIFE. I'M REPORTING THIS TO NHTSA SO THERE IS A FORMAL RECORD ON FILE IN THE EVENT THERE IS A CATASTROPHIC ACCIDENT AGAIN. I FEEL BLESSED TO HAVE BEEN ON A SURFACE STREET AS THE ENTIRE FAMILY WAS IN THE CAR. THE BILL FOR THIS REPAIR IS EXCESSIVE. THE CHRYSLER 300M, TO MY KNOWLEDGE WAS CHRYSLER'S MOST EXPENSIVE VEHICLE IN 1999.
NHTSA complaint #10160408 — an unverified report by a vehicle owner.
CHRYSLER 300M (300M) PULLS TO EITHER SIDE (WILDLY TO VIOLENTLY DEPENDING ON BRAKING FORCE AND TEMPERATURE OF ENGINE). USUALLY AFTER PULLING DURING BRAKING, THE 300M WILL PULL IN OPPOSITE DIRECTION WHEN PROCEEDING FROM THIS STOP. THIS PULLING ACTION WILL CEASE AFTER THE ENGINE IS FULLY WARMED (ABOUT 15 MINUTES). THE INTENSITY OF 'PULL' HAS SEVERAL TIMES PULLED THE STEERING WHEEL FROM MY GRIP. PROBLEM WAS BROUGHT TO DEALER'S ATTENTION....DURING FIVE TRIIPS TO DEALER HE REPLACED THE ROTORS AND PADS AND ALIGNED THE FRONT END (TWICE), ALL TO NO AVAIL. ALL RIDES WITH DEALER WERE FRUITLESS SINCE THE 15 MINUTE WARM-UP HAD OCCURED DURING MY DRIVE FROM HOME TO DEALER(ONE MECHANIC DID SAY HE OBSERVED PULLING BUT LATER HEDGED ON STATEMENT. SINCE I DRIVE THE CAR EVERYDAY FROM A COLD START, I ALWAYS EXPERIENCED PULLING; TO LET THE DEALER OBSERVE A COLD ENGINE, I LEFT THE CAR WITH HIM FOR 3 (MAY HAVE BEEN 4) DAYS TO DRIVE AS HIS PERSONAL CAR. AFTER THE TIME PERIOD HE CLAIMED NOT TO HAVE EXPERIENCED PULLING (AN UNBELIEVEABLE STATEMENT SINCE I ALWAYS DID). IT IS ALSO INTERESTING THAT THIS PULLING PROBLEM EXISTS ON MY DAUGTHER'S MERCEDES 230?? AND HER FRIEND'S MERCEDES V12 AND ON THE CHRYSLER SEBRING (2006 ???) I AM RENTING FROM ENTERPRISE AT THIS TIME.
NHTSA complaint #10147805 — an unverified report by a vehicle owner.
DT: CONSUMER STATES THAT THE FRONT END RATTLES, SHE GOT INTO AN UNRELATED ACCIDENT. BUT WHEN SHE TOOK THE VEHICLE TO BE REPAIRED THE MECHANIC TOLD HER SHE HAD A PROBLEM WITH THE FRONT END BALL JOINT. VIBRATION OCCURS MORE ON THE DRIVER'S SIDE, BUT BOTH NEED TO BE REPLACED.
NHTSA complaint #10125278 — an unverified report by a vehicle owner.
DT: CONSUMER STATES THAT THE FRONT END RATTLES, SHE GOT INTO AN UNRELATED ACCIDENT. BUT WHEN SHE TOOK THE VEHICLE TO BE REPAIRED THE MECHANIC TOLD HER SHE HAD A PROBLEM WITH THE FRONT END BALL JOINT. VIBRATION OCCURS MORE ON THE DRIVER'S SIDE, BUT BOTH NEED TO BE REPLACED.
NHTSA complaint #10125278 — an unverified report by a vehicle owner.