FaultScore

1998 Chrysler Town AND Country fuel system problems

18 of the 397 complaints about the 1998 Chrysler Town AND Country are about the fuel system — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 142,000 miles.

F

18

Complaints

0

Crashes

5

Fires

1

Injuries

Exactly what failed

Tank Assembly 4 22.2%
Fuel System, Gasoline 4 22.2%
Fuel Injection System 4 22.2%
Delivery 2 11.1%
Fuel Pump 1 5.6%
Fuel System, Other 1 5.6%
Hoses, Lines/Piping, AND Fittings 1 5.6%
Fuel/Propulsion System 1 5.6%

Fuel & Propulsion across every Chrysler Town AND Country year

1996 197 23.1%
1997 24 2.8%
1998 18 2.1%
1999 13 1.5%
2000 14 1.6%
2001 21 2.5%
2002 23 2.7%
2003 14 1.6%
2004 58 6.8%
2005 96 11.3%
2006 40 4.7%
2007 56 6.6%
2008 26 3.1%
2010 29 3.4%
2011 110 12.9%
2012 58 6.8%
2013 40 4.7%
2014 14 1.6%

What owners said

Filed with NHTSA, in their own words.

at 300,000 miles Everett, WA

FUEL/PROPULSION SYSTEM

VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS.

NHTSA complaint #10652960 — an unverified report by a vehicle owner.

at 143,000 miles Bronx, NY Fire

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED A BURNING ODOR AND THEN NOTICED FLAMES COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) BUT THE RECALL REPAIR COULD NOT BE PERFORMED BECAUSE THE WIRING HARNESS WAS MELTED DUE TO A FIRE IN THE FUEL RAIL. THE MANUFACTURER WAS NOT WILLING TO COVER THE WIRING HARNESS REPAIR DUE TO THE HIGH MILEAGE OF THE VEHICLE. THE CONTACT STATED THAT THE WIRING HARNESS SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 08/29/12*LJ UPDATED 08/30/2012

NHTSA complaint #10470649 — an unverified report by a vehicle owner.

at 101,115 miles Newark, DE

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

RUST THROUGH AT THE GAS TANK OF BRAKE LINE.

NHTSA complaint #10456858 — an unverified report by a vehicle owner.

Sharpsburg, MD

FUEL SYSTEM, GASOLINE

MY 1998 CHRYSLER TOWN COUNTY LXI THE FUEL GAUGE LIGHT AND GAGE FLASH AND THE LIGHT BLINKS AND SOME TIMES GO TO EMPTY .TILL I SHUT THE ENGINE OFF . I AM AFRAID IT MIGHT CAUSE A FIRE .IS THERE ANY RECALLS FOR THIS TROUBLE?

NHTSA complaint #10416393 — an unverified report by a vehicle owner.

at 143,000 miles Algonac, MI

FUEL SYSTEM, GASOLINE

TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING SHE DROVE OVER A BUMP IN THE ROAD AND STARTED HEARING A SCRAPING SOUND. SHE STATED THAT AFTER PULLING OVER SHE NOTICED THAT ONE OF THE FUEL TANK STRAPS HAD COME OFF AND THE TANK WAS HANGING OFF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT BOTH OF THE STRAPS NEEDED TO BE REPLACED DUE TO CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 143,000. UPDATED 07/08/11 *BF UPDATED 07/18/11

NHTSA complaint #10402846 — an unverified report by a vehicle owner.

at 199,000 miles Glen Allen, VA

FUEL SYSTEM, OTHER

1998 CHRYSLER TOWN & COUNTRY. SMELLED GAS INSIDE THE CAR. I LOOKED UNDER THE HOOD AND NOTICED GAS DRIPPING FROM THE FUEL INJECTOR CROSSOVER TUBE. I CALLED THE CHRYSLER DEALER AND WAS INFORMED THAT THE PROBLEM WAS REPAIRED IN 2009 WHEN I BROUGHT THE VEHICLE IN FOR A RECALL. THE PROBLEM PERSISTED SO I CALLED THE DEALER AGAIN AND WAS TOLD THAT THE LOCATION OF THE GAS LEAK WAS IN THE LOCATION WHERE THE RECALL WAS SUPPOSED TO BE FIXED. I WAS ASKED TO BRING THE VEHICLE INTO THE DEALER. AFTER DRIVING THE VEHICLE TO THE DEALER I WAS TOLD THAT I WOULD HAVE TO BE RESPONSIBLE FOR A $96.00 CHECKOUT FEE. I CALLED CHRYSLER AND WAS TOLD THAT "THE DEALERS HAD TO EAT TO AND THEY DESERVED THE CHECKOUT FEE". I ASKED THE CHRYSLER CUSTOMER SERVICE TO WAIVE THE CHECKOUT FEE SINCE THIS WAS A DANGEROUS SITUATION. THE CHRYSLER CUSTOMER SERVICE REP TOLD ME THERE WAS NOTHING SHE COULD DO FOR ME UNLESS I AGREED TO THE CHECKOUT FEE.I PICKED THE VEHICLE UP AND IT IS SITTING IN MY DRIVEWAY.

NHTSA complaint #10378855 — an unverified report by a vehicle owner.

Albert LEA, MN Fire 1 injured

FUEL SYSTEM, GASOLINE

ENGINE SPONTANEOUSLY STARTED ON FIRE AND FIRE DESTROYED THE ENTIRE VEHICLE. OWNER JUST PURCHASED THE VEHICLE 1 WEEK PRIOR TO THIS OCCURRING FROM A DEALERSHIP. ALL OF A SUDDEN, THERE WAS SMOKE EVERYWHERE WHILE DRIVING ON THE INTERSTATE, AND WITHIN 3-4 MINUTES OF PULLING TO THE SIDE OF THE ROAD DUE TO SMOKE OCCURRING, THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE OWNER IS 9 MONTHS PREGNANT, AND THERE WERE 3 YOUNG CHILDREN ALSO IN THE VEHICLE WHEN THIS OCCURRED. FIRE FIGHTERS TOLD THE OWNERS THAT IF THEY HAD CONTINUED TO DRIVE THE VEHICLE ANOTHER 100 FEET, THE VEHICLE WOULD HAVE BLOWN UP WITH ALL OCCUPANTS STILL INSIDE. THE VEHICLE/ALL ENGINE PARTS ARE COMPLETELY DESTROYED. THE PREGNANT OWNER SUFFERED SEVERE SMOKE INHALATION AND BARELY ESCAPED FETAL DEATH DUE TO SEVERE SMOKE INHALATION.

NHTSA complaint #10353795 — an unverified report by a vehicle owner.

at 142,000 miles Excelsior Springs, MO

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. ON NOVEMBER 7, 2007, WHILE DRIVING 20 MPH, THE CONTACT SMELLED GASOLINE. HE LIFTED THE HOOD AND NOTICED FUEL LEAKING. HE TOOK THE PART TO CHRYSLER TO PURCHASE THE CLAMP TO REPAIR THE FUEL LINE HIMSELF. THE CONTACT WAS INFORMED THAT HE HAD TO PURCHASE THE ENTIRE FUEL RAILS AND NOT JUST THE CLAMP. THIS IS THE SECOND TIME THE FUEL RAILS LEAKED AND HAD TO BE REPLACED. THEY WERE PREVIOUSLY REPLACED ON MAY 17, 2002 BY THE ORIGINAL OWNER. THE CONTACT STATED THAT DAIMLER CHRYSLER DOES NOT HAVE A PERMANENT REPAIR AND JUST KEEP REPLACING THE FUEL RAILS INSTEAD. THE CURRENT AND FAILURE MILEAGES WERE 142,000. UPDATED 03/06/08. *LJ THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE FUEL RAIL LEAK. THE CONSUMER STATED THE FIRST TIME IT WAS REPAIRED, HE WAS NOT THE OWNER OF THE VEHICLE. UPDATED

NHTSA complaint #10210705 — an unverified report by a vehicle owner.

at 108,000 miles West Seneca, NY

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

I OWN A 1998 CHRYSLER TOWN & COUNTRY LX. CORROSION OF FUEL FILLER TUBE CAUSED A FUEL LEAK AND THE FILLER TUBE HAD TO BE REPLACED. FORTUNATELY THERE WAS NO FIRE OR INJURY. I WAS TOLD BY MY MECHANIC AND THE AUTO SALVAGE FIRMS I CONTACTED THAT THIS IS A COMMON ISSUE WITH THESE MINIVANS.

NHTSA complaint #10163978 — an unverified report by a vehicle owner.

at 120,124 miles Penryn, CA Fire

FUEL SYSTEM, GASOLINE:DELIVERY

A MONTH AGO MY 1998 CHRYSLER TOWN & COUNTRY VAN EXPLODED & BURNED. I WAS LUCKILY NOT HURT BUT CHRYSLER REFUSES TO TELL ME THE FINDINGS OF THEIR INSPECTION REPORT. I REALLY DO NOT UNDERSTAND THIS. THEY SAY I HAVE TO GET AN ATTORNEY & SUE THEM TO HAVE IT RELEASED. I CANNOT AFFORD TO DO THIS AND I WOULD LIKE TO KNOW WHAT HAPPENED.

NHTSA complaint #10141876 — an unverified report by a vehicle owner.

Tampa, FL

FUEL SYSTEM, GASOLINE

UPON PUTTING FUEL IN THE VEHICLE, THE NEXT DAY UPON STARTING THE VEHICLE THE FUEL GAGE FLASHED AND STARTED TO MAKE A DINGING NOISE. THE LIGHT STOPPED ILLUMINATING, THE CONTINUED TO DRIVE AND THE STARTED AGAIN AND THE GAGE BECAME ERRATIC. THE CONSUMER TOOK THE VEHICLE INTO THE REPAIR SHOP AND WAS TOLD THAT THE VEHICLE HAD BAD FUEL.

NHTSA complaint #10097220 — an unverified report by a vehicle owner.

at 91,858 miles Santa Rosa, CA

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

WHILE DRIVING AT 35 MPH, THE DRIVER HEARD A DRAGGING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED THAT THE GAS TANK WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. *AK THE DEALER REBUILT THE FUEL STRAPS TO THE TANK THE NEXT DAY. THE FUEL LINE COUPLED AND HAD BROKEN. THE VAN STOPPED AS THE REMAINING GAS IN LINE SPILLED ONTO THE STREET. *SCC

NHTSA complaint #10046153 — an unverified report by a vehicle owner.

Port Jefferson, NY Fire

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

CONSUMER STATES VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT AFTER RECALL CAMPAIGN 00V268 RELATING TO THE FUEL RAIL WAS PERFORMED. CONSUMER IS REQUESTING MANUFACTURER TO PAY OFF BALANCE OF VEHICLE AND TAKE RESPONSIBILITY FOR THE FIRE.

NHTSA complaint #565747 — an unverified report by a vehicle owner.

Port Jefferson, NY Fire

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

AFTER RECALL REPAIR ON FUEL INJECTION SYSTEM HAD BEEN DONE, 4 MILES LATER VEHICLE BURST INTO FLAMES. VEHICLE WAS PARKED. DEALER NOTIFIED.*AK

NHTSA complaint #8008264 — an unverified report by a vehicle owner.

Staten ISL, NY

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

GAS GAUGE DOES NOT READ CORRECTLY, SEVERAL REPAIR ATTEMPTS, HOWEVER CONTINUES TO FAIL, GAS FUMES ENTER THE VEHICLE ALSO. MJS

NHTSA complaint #549147 — an unverified report by a vehicle owner.

Alhambra, CA

FUEL SYSTEM, GASOLINE:DELIVERY

FUEL PUMP FAILED AND PURGE SOLENOID FAILED. YH

NHTSA complaint #608989 — an unverified report by a vehicle owner.

Alhambra, CA

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

FUEL TANK FAILED. YH

NHTSA complaint #608989 — an unverified report by a vehicle owner.

Gages Lake, IL

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

FUEL PUMP IS NOISY, LEAKS AND STOPPED ON THE HIGHWAY PRIOR TO BEING REPLACED.

NHTSA complaint #537853 — an unverified report by a vehicle owner.

Other 1998 Chrysler Town AND Country problems

← Full 1998 Chrysler Town AND Country report