58 of the 219 complaints about the 2004 Chrysler Town AND Country are about the fuel system — 26% of everything reported for this model year. Half of the failures with a mileage on record happened before 82,187 miles.
58
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
FUEL/PROPULSION SYSTEM
AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIBLE TO PULL OUT IN TRAFFIC AFTER FILLING THE TANK.
NHTSA complaint #11111336 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE CAR WILL SOMETIMES CUT OFF AFTER FUELING AND SNELLS IF GAS FUMES. THE SERVICE ENGINE LIGHT CAME ON AND TGE CAR WOULD NOT PULL IN DRIVE LATER CAR WILL NOT ENGAGE IN THE REVERSE GEAR. CAR HAS BEEN SITTING FOR ALMOST 2 MONTHS SINCE THUS HAPPENED. THE CAR NOT PULLING WAS WHILE DRIVING HAD TO BE TOWED HOME.
NHTSA complaint #11022520 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
PURCHASED VAN USED FROM A TOYOTA DEALERSHIP IN MAY OF 2010. REPORTED WITHIN DAYS TO DEALERSHIP THAT VAN HAD A STUTTER WHEN AT IDLE. THEY GAVE IT A TUNE UP BUT IT DID NOT RESOLVE THE ISSUE. WARRANTY PURCHASED WITH VAN DID NOT COVER THE FUEL SYSTEM. STUTTERING CONTINUED AND BECAME WORSE AS THE YEARS WENT BY. VAN BEGAN TO DIE WHEN IDLING, ESPECIALLY IF TURNING LEFT WHICH PUT US IN DANGER A NUMBER OF TIMES. ALSO, WE SMELLED FUEL. WE REPLACED THE TANK IN 2013. HOWEVER, OUR MECHANIC INFORMED US AT THE TIME THAT IT HAD A DESIGN FLAW AND THE SAME ISSUES WOULD OCCUR IN A MATTER OF TIME. TANK WAS FINE FOR TWO YEARS. WITHIN A MONTH OF THE WARRANTY EXPIRING IT BEGAN TO STUTTER AT IDLE AGAIN. IT HELPS TO NOT FILL THE TANK COMPLETELY. HOWEVER, IT SMELLS OF FUEL AND CONTINUES TO STUTTER AT IDLE. WE WILL NOT SPEND ANOTHER $1500 TO REPLACE THE TANK AS WITH THE DESIGN FLAW THE ISSUE WILL JUST REOCCUR. CHRYSLER NEEDS TO RECALL THE GAS TANK AND CREATE A DESIGN FREE OF FAULTS.
NHTSA complaint #11013931 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
CAR STALLS WHEN FULL GAS TANK. DOESN'T HAPPEN EVERY TIME, BUT IT'S ALWAYS WHEN FULL. MAKES VERY UNSAFE CONDITION. I'VE LEARNED NOT TO MAKE LEFT TURNS IN FIRST 5 MINUTES AFTER FILLING, OR BEST NOT TO FILL. IT'S A COMMON PROBLEM WHEN LOOKING ONLINE, CHRYSLER REPLACES TANK FOR VALVE ON TANK FOR SOME PEOPLE. THEY REFUSE TO DO ANYTHING FOR ME, BUT OFFER A $1500 FIX. IT TRULY IS A WIDESPREAD SAFETY HAZZARD.
NHTSA complaint #10968942 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
EVERY TIME I REFUEL CAR WILL HESITE AND STALL. IT'S SPECIALLY DANGEROUS WHEN U GET FUEL NEXT TO THE FREEWAY BECAUSE IT WILL STALL AS YOU TRYING TO GET TO FREEWAY SPEED AND SOMEBODY CAN HIT YOU FROM BEHIND.
NHTSA complaint #10956572 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH AFTER FILLING THE TANK WITH FUEL, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY THREE MINUTES. AFTERWARDS, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED RIGHT AFTER FILLING THE VEHICLE WITH FUEL APPROXIMATELY NINE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED ON THE FAILURE. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR A FUELING ISSUE WITH THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
NHTSA complaint #10861369 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
OUR 2004 HAS BEEN STALLING SINCE BEFORE FEBRUARY, 2014, BEFORE 91077 MILES. 2/14 WAS WHEN I STARTED KEEPING RECORDS OF PROBLEM. WHETHER I WAITED OR NOT, WITH ENGINE RUNNING BEFORE LEAVING THE STATION, THE VAN WOULD STALL AFTER IDLING WHILE WAITING FOR TRAFFIC TO CLEAR, AND I PULLED OUT INTO TRAFFIC ON A STATE HIGHWAY. IT RESTARTS RIGHT AWAY. I FUEL UP CLOSE TO INTERSTATE AND AT TIMES IT EITHER STALLS OR HESITATES ON ENTRANCE RAMP. IN AN ARTICLE FROM CBS MAY 2014 THE NHTSA QUESTIONED CHRYSLER ABOUT 150,000 VANS, AND 160,000 DODGE CHARGER AND MAGNUMS WITH THIS PROBLEM. IN A LETTER TO NHTSA ON 8-9-2013 CHRYSLER STATED: "DATA SHOWS THAT STALL AFTER REFUEL INCIDENTS PRESENT A LOW RISK OF ACCIDENT OR INJURY. THE MAJORITY OF STALL AFTER REFUEL INCIDENTS OCCUR AT LOW SPEEDS OR WHEN THE VEHICLE IS STOPPED". THAT IS NOT TRUE. WHEN I PULL INTO TRAFFIC AND VAN STALLS OR HESITATES, I HAVE NOT APPLIED MY BRAKE, THE VAN STOPS WITH NO WARNING TO VEHICLE BEHIND. I'VE SEEN WHAT DAMAGE CRASHES EVEN AT 35 MPH CAN DO. WHEN IT HAPPENS ON ENTRANCE RAMP TO INTERSTATE AND THE VAN STALLS AS I AM ACCELERATING WITH VEHICLES FOLLOWING, THERE IS NO WARNING TO VEHICLES BEHIND ME WHEN THEY ARE EXPECTING AN INCREASE IN SPEED AND I COME TO A ROLL AND AM FIGHTING THE STEERING WHEEL WITH NO POWER STEERING TO PULL TO SIDE TO GET OUT OF TRAFFIC'S WAY TILL I CAN SHIFT TO NEUTRAL AND RESTART ENGINE. WE HAVE 77 PRINTED ARTICLES IN HAND, OUT OF COUNTLESS NUMBERS FROM THE INTERNET, ABOUT THIS PROBLEM, WITH NO RESOLVE. WE WILL GLADLY SEND YOU THESE, BUT YOU CAN SEE THEM FROM THE NET ALSO .WHAT FINALLY BROUGHT THIS TO A HEAD IS MY WIFE ALMOST GOT REAR-ENDED ENTERING THE INTERSTATE. I HAVE JUST FOUND OUT WHAT THE CAUSE IS AFTER YEARS OF CHRYSLER DEALERS AND LOCAL GARAGES TRYING TO REPAIR THIS, WITH NO LUCK, LOOKING FOR A FIX BEFORE A CRASH HAPPENS.
NHTSA complaint #10821868 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER FILLING UP WITH FUEL, THE CAR WAS STARTED, AND DRIVEN OUT OF THE GAS STATION, BUT LESS THAN 50 FEET OUT ONTO THE ROAD, THE CAR LOST POWER THEN REGAINED POWER THEN LOST IT CYCLING RAPIDLY THROUGH THIS WHERE RPM WOULD COME UP TO IDLE SPEED THAN DROP TO NEAR ZERO UP AND DOWN. NO ABILITY TO MOVE OUT OF TRAFFIC, ETC., EVENTUALLY COMPLETELY STALLED. THE CAR STARTED HARD, BUT RESTARTED AND I COULD DRIVE OUT OF HARMS WAY. THE CAR DROVE FOR ABOUT 2 BLOCKS AND ACTED UP AGAIN FOR A FEW MOMENTS AND THEN PERFORMED FINE. THIS PROBLEM ALSO OCCURRED FOR ANOTHER DRIVER IN THE FAMILY ABOUT 2 WEEKS (4 FUEL FILLS) EARLIER.
NHTSA complaint #10821870 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER REFUELING THE VAN THE ENGINE STARTS EASILY, I THEN PULL OUT INTO TRAFFIC AND THEN THE ENGINE STALLS OUT IN TRAFFIC. THIS ONLY HAPPENS AFTER FILLING THE TANK FULL. USUALLY WILL RESTART AFTER THE STARTER CRANKS A BIT. THEN THE VAN RUNS FINE UNTIL I REFILL THE GAS TANK AGAIN. THIS HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I PURCHASED THE VEHICLE USED THREE YEARS AGO. YOUR FORM ONLY HAS ROOM FOR ONE OCCASION TO REPORT.
NHTSA complaint #10810752 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
IN 2005 A 2004 CHRYSLER T & C PLATINUM SERIES VAN WAS PURCHASED. IN THE SPRING, WE TRAVELED ACROSS COUNTRY ON A FAMILY VACATION PUTTING OVER 9,000 MILES ON IT AND NEVER EXPERIENCED A PROBLEM WITH IT. SHORTLY AFTER RETURNING HOME, (NY) I HAD MY FIRST FRIGHTENING EXPERIENCE WHILE TRYING TO ENTER A STATE HIGHWAY WHERE VEHICLES WERE GOING 70 M.P.H. I HAD JUST REFUELED AND MERGED ONTO THE HIGHWAY WHEN THE CAR STALLED AND I ROLLED TO SIDE OF THE HIGHWAY.( NO POWER STEERING, NO BRAKES) I TRIED TO RESTART IT SEVERAL TIMES BEFORE IT WOULD "CATCH." SINCE THAT FIRST EPISODE OCCURRED, IT HAS BEEN REPETITIVE TO THIS DATE. 11/11/15 I REPEATEDLY TOOK IT TO MY CHRYSLER DEALER (WHO, BY THE WAY HAS BEEN RATED NO. 1 IN THE COUNTRY) WITH THE SAME COMPLAINT. THE FUEL LINE WAS "FLUSHED" SEVERAL TIMES AND WAS FRUITLESS IN ANY RESOLVE OF THE PROBLEM. IT HAS OCCURRED WHEN IN A TRAFFIC CIRCLE, TRAVELING IN TRAFFIC, AND JUST TRYING TO ENTER THE ROAD AFTER STOPPING FOR A STOP SIGN. ALWAYS ONLY AFTER REFUELING.TODAY, IT IS AT THE DEALERSHIP FOR YET AGAIN ANOTHER TRY AT FIXING THE PROBLEM ALONG WITH A FUEL PUMP REPLACEMENT. WHILE I UNDERSTAND THIS INVESTIGATION HAS BEEN "CLOSED", I CAN'T UNDERSTAND WHY YOU WOULD WAIT FOR SOMETHING CATASTROPHIC TO HAPPEN BEFORE TAKING ANY ACTION ON THIS COMPLAINT BY SO MANY PEOPLE. AFTER NOT HAVING RESOLVE WITH THE DEALER, I CALLED CHRYSLER AND IT WAS SUGGESTED THAT I HAVE THE SERVICEMAN COME ALONG WITH ME WHEN I REFUEL TO DUPLICATE THE PROBLEM OR HAVE THE SERVICE MANAGER CALL THEIR ENGINEERING DEPT. CHRYSLER SHOULD BE MADE TO MAKE THIS RIGHT FOR ALL PARTIES AFFECTED BY THIS POTENTIALLY DANGEROUS PROBLEM.
NHTSA complaint #10789822 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
RIGHT AFTER VEHICLE PASSED THE 100,000 MILE MARK AROUND AUGUST OF 2013 THE VAN WOULD START TO CHUG AND STALL AS SOON AS YOU FILLED UP THE GAS TANK. FIRST TIME THIS HAPPENED WAS ATTEMPTING TO MERGE INTO TRAFFIC AND WAS ALMOST HIT SINCE LOST STEERING AND COULD NOT CONTROL THE VEHICLE. HAD WIFE AND 3 KIDS IN THE VAN. ISSUE STILL HAPPENING ON EVERY FILL UP. USUALLY ONCE YOU RESTART THE VEHICLE IT DRIVES NORMAL. RESEARCHED AND FOUND THAT THIS STALLING ISSUE IS VERY COMMON WITH THE 2004 TOWN & COUNTRY. APPARENTLY THE ISSUE STEMS FROM THE FILTER ON TOP OF THE GAS TANK WHICH CHRYSLER IS AWARE OF, BUT NO RECALL. HAVE TRIED TO NOT FILL COMPLETELY UP WHICH SOMETIMES HELPS, BUT STALLING CAN STILL HAPPEN. MANY SIMILAR COMPLAINTS OF THIS ISSUE WITH POTENTIAL ACCIDENTS SO A LITTLE SURPRISED THIS HAS NOT BEEN ADDRESSED BY CHRYSLER. GUESS IT'S A NUMBERS GAME AND A CERTAIN NUMBER OF PEOPLE HAVE TO GET KILLED AND LAWSUITS PILE UP BEFORE IT BECOMES ECONOMICAL TO GET REVIEWED AND ADDRESSED.
NHTSA complaint #10763777 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER FILLING FUEL TANK UP, I DROVE OUT OF STATION AND VAN STALLED AND QUIT RUNNING. I STARTED IT UP AGAIN, DROVE ABOUT 100 FEET AND IT STALLED AGAIN. THIS HAS HAPPENED 4 TIMES AFTER FILLING UP WITH GAS.VERY DANGEROUS PULLING INTO TRAFFIC OUT OF GAS STATION!
NHTSA complaint #10761763 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
ENGINE STALLED AFTER REFUELING. THIS CAUSED MY WIFE TO PANIC WITH 4 KIDS IN THE VAN, AND IT WAS DIFFICULT TO RESTART ON A BUSY ROAD DURING RUSH HOUR.
NHTSA complaint #10713319 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER GAS FILL UP VAN SHUTS OFF NO WARNING STEERING LOCKS, THANK GOD I NEVER HAD A ACCIDENT THIS IS A VERY SERIOUS PROBLEM. I NOTICED ALOT OF OTHER COMPLAINTS CHRYSLER SHOULD RECALL THIS PROBLEM. I KNOW THEY KNOW ABOUT IT SO FIX IT . WOULD THEY WANT TO DRIVE THIS VEHICLE WITH A VERY SERIOUS PROBLEM WHO KNOWS MAYBE THERE HAS BEEN ALOT OF ACCIDENTS FROM THIS. HOW MANY CLAIMS HAVE THERE BEEN FOR ACCIDENTS. WE BOUGHT THIS USED AND IT HAPPENS EVERYTIME YOU FILL UP. MAYBE THAT'S WHY THEY GOT RID OF IT.
NHTSA complaint #10705167 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER FUELING, AS I PULLED OUT ONTO THE HIGHWAY, THE CAR STALLED. I WAS ABLE TO COAST TO THE SIDE OF THE HIGHWAY AND RESTART THE ENGINE. IT HAPPENED SEVERAL TIMES LAST YEAR, ALWAYS AFTER FUELING, AND IS BECOMING MORE FREQUENT SINCE DECEMBER OF 2014. DEPENDING ON WHERE IT OCCURS, IT IS EXTREMELY DANGEROUS TO STALL WHEN ENTERING A STEADY FLOW OF TRAFFIC. I'VE RESEARCHED THIS PROBLEM, AND IT IS A FACT THAT IT IS COMMON IN CHRYSLER VEHICLES, PARTICULARLY THOSE WITH MILEAGE OVER 100,000 THOUSAND MILES.......TO MY KNOWLEDGE THERE HAS BEEN NO RECALL ON THIS PROBLEM, AND INFORMATION THAT I'VE RESEARCHED SAYS THAT CHRYSLER DOESN'T CONSIDER IT A PROBLEM. THEY SUGGEST TAKING THE VEHICLE TO A DEALERSHIP FOR ANALYSIS.
NHTSA complaint #10701996 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
I FILLED MY GAS TANK FULL, AND DROVE MY CAR TO A PARKING LOT, LATER ON I WENT TO LEAVE THE PARKING SLOT AND SMELLED GASOLINE, AND FOUND LEAKAGE UNDERNEATH THE VEHICLE. I TOOK IT TO AN INDEPENDENT MECHANIC WHO INDICATED THE METAL RING THAT APPLIES MECHANICAL PRESSURE TO THE FUEL PUMP / SENDING UNIT IS SEVERELY CORRODED CAUSING THE TANGS THAT HOLD DOWN THE ASSEMBLY TIGHTLY IN THE TANK HOLE, TO FAIL, CAUSING THE PRESSURE ON THE SEAL TO BE INADEQUATE AND ALLOW THE SEAL TO FUNCTION. THIS PROBLEM IS NOT CAUSING THE CHECK ENGINE LAMP TO BE ILLUMINATED, THUS IS NOT WARNING ME OF THIS DANGEROUS SITUATION. I PURCHASED ANOTHER 2004 CHRYSLER TOWN AND COUNTRY TANK, AND WHILE IT IS POSSIBLY SERVICEABLE, THE RING ON IT IS ALSO CORRODED, AND IS LIKELY TO FAIL AGAIN IF PUT INTO SERVICE. I LIVE IN THE NORTHERN RUST BELT STATES. DRIVING IN NORTHEAST OHIO, WESTERN PA WHERE CORROSION IS ENHANCED BY SALT APPLIED TO PREVENT SNOW AND ICE ACCIDENTS. I HAVE NOT YET TAKEN THE FAILED TANK OFF THE VEHICLE. I AM WONDERING IF CHRYSLER SHOULD REPAIR THIS FOR FREE AND RECALL OTHERS THAT ARE LIKELY HAVING THE SAME PROBLEMS IN RUST PRONE AREAS. WAS TOLD THAT THIS EXACT TANK WAS ONLY USED IN 2004. I AM CURRENTLY OPERATING BY FILLING THE TANK WITH LESS THAN 10 GALLONS AT A TIME FROM AN EMPTY TANK WHO'S IS AN INCONVENIENT TO DO THINGS AND PROBABLY STILL NOT SAFE IN CASE OF A ROLL OVER ACCIDENT, SO I HOPE TO GET A RESPONSE FROM YOU FAIRLY SOON, THANK YOU FOR YOU ATTENTION IN THIS MATTER!
NHTSA complaint #10668582 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FOR THE PAST FIVE YEARS (SINCE 2009), MY 2004 CHRYSLER TOWN & COUNTRY VAN WANTS TO DIE SOON AFTER EVERY TIME THAT IS FILLED WITH GAS (NO MATTER THE OCTANE TYPE). THE PROBLEM MOST TYPICALLY RESOLVES ITSELF AFTER 5 MINUTES OR SO, BUT IN THE INTERIM THERE HAVE BEEN NUMEROUS CLOSE CALLS AS THE VAN LOSES FUNCTION WITH THE POWER TRYING TO DIE. I HAVE ENDED UP LEARNING TO DRIVE WITH THE CAR IN NEUTRAL AND COAST WHILE REVVING THE VAN. OR BETTER YET AT A STOP LIGHT RACE THE ENGINE WITH THE CAR IN NEUTRAL (I SEE NOTHING BAD THAT CAN HAPPEN WITH THIS SOLUTION!!). FOR THE MOST PART THE CAR IS USED ONLY WHEN NEEDED ANYMORE AS WE ARE TERRIFIED OF FILLING THE CAR UP. WE ARE VERY LUCKY TO BE ABLE TO DRIVE IT PART TIME BUT SOME PEOPLE AREN'T SO FORTUNATE AND THIS IS A CAR THAT DRIVES MANY FAMILIES. IT IS DEPLORABLE TO SEE SO MANY PEOPLE HAVING THIS PROBLEM AND YET NO ONE CHOOSES TO ACKNOWLEDGE THE DESIGN FLAW OF THE VAPOR/LIQUID VALVE. PLEASE TAKE NOTICE OF THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED!
NHTSA complaint #10667200 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
ENGINE STALLED AFTER FILL UP WITHOUT ANY WARNING. AFTER REFILL AS CAR LEFT GAS STATION ENGINE RPM WENT DOWN AND ENGINE STALLED. IT HAPPENED IN UNEXPECTED PLACES LIKE ENTERING BUSY ROAD OR STARTING FROM TRAFFIC LIGHT. DRIVER GETS NO WARNING LIKE CHECK-ENGINE LIGHT INDICATOR AND ENGINE JUST STOPS. ASKED DEALER TO CHECK THE PROBLEM FEW TIMES, BUT MINIVAN WAS RETURNED BACK AND DEALER COULD NOT REPRO THE PROBLEM. DID NOT FEEL SAFE TO DRIVE AS I HAD NO IDEA WHEN TO EXPECT ENGINE TO STOP WORKING, TILL I FOUND INTERNET FORUMS MENTIONING THIS FAILURE AND THE ONLY WAY TO RESOLVE THIS ISSUE WAS TO REPLACE FUEL TANK.
NHTSA complaint #10638290 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER FILLING THE VEHICLE FULL WITH GAS AND DRIVING AWAY THE VEHICLE WILL BUCK, SURGE OR STALL AT RANDOM TIMES IN THE FIRST 2-5 MINUTES OF USE. TRICKY PULLING OUT OF LOT OR INTO TRAFFIC AS CAR WILL STALL AND MAKE VEHICLE HARD TO TURN. CHRYSLER SAID THE KNOW THERE IS A PROBLEM AND THE WERE WILLING TO SPLIT THE REPAIR WITH ME.($700 OUT OF MY OWN POCKET). SO I JUST DON'T FILL IT ALL THE WAY. CANT SELL OR TRADE THE VEHICLE IN BECAUSE I DON'T WANT BLOOD ON MY HANDS IF SOMEONE GETS HURT.
NHTSA complaint #10637975 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
IMMEDIATELY AFTER FILLING THE GAS TANK AND RESTARTING ENGINE THE ENGINE WILL STALL WITHIN THE FIRST 100 YARDS OF TRAVEL. THIS IS A RECURRING PROBLEM THAT HAS HAPPENED MANY TIMES ALWAYS RIGHT AFTER FILLING THE GAS TANK. THIS CREATES A SERIOUS SAFETY HAZARD AS YOU LOOSE CONTROL OF THE STEERING, ENGINE POWER RIGHT AS YOUR ARE TRYING TO ENTER TRAFFIC. THE VEHICLE HAS BEEN TAKEN TO MULTIPLE SERVICE SHOPS BOTH CHRYSLER AND OTHER AND THE PROBLEM HAS NOT BEEN ABLE TO BE CORRECTED.
NHTSA complaint #10637752 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. IMMEDIATELY AFTER REFUELING, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10633197 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
IMMEDIATELY AFTER REFUELING ENGINE RUNS ROUGH LIKE A SEVERE MISFIRE CONDITION FOR SEVERAL MINUTES. IF A STOP IS MADE DURING THIS MISFIRE TIME FRAME A STALL OFTEN OCCURS. FLOORING THE ACCELERATOR OFTEN HELPS "POWER THROUGH" OR CLEAR THE CONDITION, BUT NOT IN EVERY OCCURRENCE. THIS OCCURS EVERY TIME FUEL IS ADDED REGARDLESS IF THE TANK IS FILLED COMPLETELY (UNTIL PUMP STOPS AUTOMATICALLY) OR PARTIALLY (PUMP CUT OFF BY VEHICLE OWNER). STATUS OF TANK AT TIME OF FILL UP ALSO DOES NOT HAVE AN EFFECT ON THE OCCURRENCE OF THIS PROBLEM, IT DOES NOT MATTER IF THE TANK IS HALF, ONE-FOURTH, OR THREE-FOURTHS FULL, PROBLEM ALWAYS PERSISTS AFTER FUELING. THIS CONDITION IS NOT DEPENDENT ON WEATHER CONDITIONS, CURRENT MAINTENANCE STATUS, OR BY WHICH GAS STATION OR PUMP IS USED AT THE STATION. NO MIL ILLUMINATION (EXCEPT WITH BULB CHECK AFTER STALL) AND NO CODES STORED TO RECORD INCIDENT IN PCM. NO HISTORY IN PCM TO INDICATE AN ISSUE. SUSPECT THIS HAS SOMETHING TO DO WITH EVAP OR FUEL VAPOR SYSTEM NOT OPERATING PROPERLY AFTER FILLING GAS TANK.
NHTSA complaint #10632370 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
SHORTLY AFTER FILLING UP WITH FUEL, THE VEHICLE STALLS AND DIES. THIS HAS HAPPENED SEVERAL TIMES AND WE HAVE TRIED A FEW DIFFERENT SERVICE REMEDIES (FUEL ADDITIVES) WITH NO IMPROVEMENT. WE HAVE NOTICED THAT THIS ONLY HAPPENS AFTER FILL UP USUALLY IN TRAFFIC AT LESS THAN OPPORTUNISTIC TIMES. FORTUNATELY NO ACCIDENTS YET.
NHTSA complaint #10622468 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER FUELING, LEFT THE STATION AND DROVE APPROXIMATELY A HALF MILE WHEN THE VAN'S ENGINE STALLED AND THE VAN LOST POWER. IT WAS QUITE DANGEROUS SINCE I HAD NO CONTROL OVER THE VEHICLE UNTIL IT COASTED TO A STOP. AN INTERNET SEARCH REVEALED MANY PEOPLE EXPERIENCING THE SAME PROBLEM CAUSED BY A FAULTY VALVE IN THE FUEL TANK.
NHTSA complaint #10608487 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
FOR THE PAST YEAR, AFTER FILLING UP THE GAS TANK, OUR VAN WOULD START TO SHUDDER AND SOMETIMES STALL IMMEDIATELY AFTER PULLING OUT OF THE STATION. IT WOULD RESTART AFTER A MINUTE, BUT STALL AGAIN, ESPECIALLY AFTER A LEFT TURN. IT HAPPENED AGAIN TWO DAYS AGO WHEN MY WIFE FILLED UP, AND SHE AND MY YOUNG SON WERE COMING HOME, AND TURNED LEFT AT AN INTERSECTION WITH A TRAFFIC LIGHT. THE ENGINE STARTED DYING AND THE VAN SHUDDERED VIOLENTLY AND JUST QUIT. FORTUNATELY, SHE WAS ABLE TO COAST THROUGH THE LIGHT AND PULL INTO A LOT ON THE RIGHT. THE DASH LIGHTS WERE ALL LIT, BUT THE ENGINE WAS NOT RUNNING. IT DID RESTART AGAIN, AND SHE BROUGHT IT HOME, THOUGH THE VAN RODE VERY ROUGH, LIKE THE ROAD WAS BUMPY, WHEN IT WASN'T. I READ 30-40 STORIES FROM PEOPLE WHO HAD THE EXACT SAME ISSUE, ON VARIOUS MODEL YEARS. MANY OF THOSE STORIES ARE ON THIS VERY PAGE, FOR OWNERS' COMPLAINTS. BUT AS OF NOW, CHRYSLER IS OFFERING NO REPAIR FOR AN OBVIOUS DESIGN OR MANUFACTURING FAULT. PLEASE, CHRYSLER, HELP US WITH THE REPAIR COSTS FOR THIS WIDE-SPREAD AND VERY DANGEROUS PROBLEM, BEFORE PEOPLE DIE.
NHTSA complaint #10586969 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
WE HAVE BEEN HAVING ISSUES WITH THE CAR. THE PROBLEM STARTED WITH NOT BEING ABLE O FILL THE TANK IT THE FUEL DISPENSER WOULD SHUT OFF AS THE GAS WOULD BACKUP. THEN THAT WENT AWAY. THE NEW ISSUE STARTED. AFTER A FULL FILL UP OF THE TANK , AND DRIVING ABOUT A MILE OR SO, THE VEHICLE SHUTS OFF. ON 5/2/2014 IT HAPPENED AGAIN AFTER FULL FILLUP. I FILLED UP THE TANK. DROVE ABOUT A MILE AND WAS AT A TURN AND THE CAR SHUT OFF. I LOST CONTROL OF MY STEERING AS IT LOCKED UP DUE TO ENGINE BEING OFF. LUCKILY I WAS ABLE TO STOP THE CAR JUST BEFORE IT HIT THE GUARD RAIL AT THE TURN. THIS PROBLEM HAS BEEN GOING ON FOR ABOUT 6 MONTHS AND THIS WAS THE CLOSEST COMING TO AN ACCIDENT. IT HAS SHUT OFF ON THE FREEWAY AS WELL WHEN WE TOOK LONG TRIPS. CREATED A DANGEROUS SITUATION SINCE WE LOOSE STEERING WHEEL CONTROL. THE WAY TO GET BACK IS TO PUT CAR IN NEUTRAL (WHILE IT IS MOVING) AND TURN THE CAR ON AND THEN SHIFT IT TO DRIVE.
NHTSA complaint #10586555 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
EVERY TIME WHEN FILL UP THE GAS TANK THE ENGINE WILL STALLED (BUT YOU CAN START UP ) WILL RUN ROUGH FOR 4 TO 5 MILES AFTER THAT ENGINE WILL BACK TO NORMAL CONDITION, I HAVE KNOWN A LOT PEOPLE HAVE A SAME PROBLEM WITH THERE TYPES OF VEHICLES, THIS DOES SOUND LIKE A DESIGN FLAW. ABOUT 75,000 MILES IT STARTED TO STALL RIGHT AFTER FILLING UP. IT IS A DANGEROUS SITUATION ESPECIALLY IF IT STALLS IN THE MIDDLE OF AN INTERSECTION OR ON RAILROAD TRACKS. CHRYSLER SHOULD RECALL THERE TYPES OF VEHICLE.
NHTSA complaint #10582864 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
MINIVAN STALLED AFTER FUELING UP. TOOK THE VAN IMMEDIATELY TO A CHRYSLER DEALER WHO COULD NOT FIND ANY PROBLEM. THEN AFTER A COUPLE WEEKS, THE SAME PROBLEM OCCURRED AFTER FUELING AND ATTEMPTING TO MAKE A LEFT HAND TURN. THEN THE VAN ALMOST STALLED THE NEXT TIME FILLING THE TANK UP AND ENTERING A HIGHWAY (GAS PURCHASED IN A DIFFERENT STATE AT A DIFFERENT GAS STATION). THEN AGAIN AFTER FILLING UP WITH A PREMIUM NAME BRAND SUPERIOR FUEL AND A GAS ADDITIVE. VERY CONCERNED ABOUT THIS PROBLEM AND NOT SURE WE CAN TRUST DEALER AFTER MISDIAGNOSIS THE FIRST TIME.
NHTSA complaint #10574398 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THIS VEHICLE STALLS AFTER REFUELING. I GOOGLE THE PROBLEM AND I FOUND NUMEROUS COMPLAINTS FROM PEOPLE WITH THIS PROBLEM ALL HAVING CHRYSLER/DODGE VEHICLES. THIS IS A HUGE SAFETY CONCERN AS THE VEHICLES TEND TO RANDOMLY STALL AFTER REFUELING. SEVERAL MECHANICS POSTED THE CAUSE AS BEING A DEFECTIVE VALUE ON THE TOP OF THE FUEL TANK CAUSING THE PROBLEM. THIS IS ONE OF THOSE POSTS. SHOPS ARE REPORTING A PROBLEM WITH THE GAS TANK ON DODGE CARAVAN, GRAND CARAVAN, PLYMOUTH VOYAGER, AND TOWN AND COUNTRY VANS. SHORTLY AFTER REFUELING, DRIVERS EXPERIENCE ENGINE STALLING. THE STALLING MAY REPEAT SEVERAL TIMES. THE PROBLEM IS THE VAPOR/LIQUID SEPARATOR VALVE LOCATED AT THE TOP OF THE FUEL TANK. THE VALVE IS DESIGNED TO PREVENT LIQUID FUEL FROM ENTERING THE CHARCOAL CANISTER/EMISSIONS SYSTEM. WHEN THE VALVE FAILS, LIQUID GAS CAN ENTER THE LINE AND FILL THE CHARCOAL CANISTER. AFTER REFUELING THE PCM ON THE VEHICLE DETECTS A CHANGE IN FUEL LEVEL. THEN, WHEN THE ENGINE MEETS CERTAIN TEMPERATURE AND DRIVING CRITERIA, THE PCM ISSUES A PURGE COMMAND TO THE CHARCOAL CANISTER TO REMOVE THE STORED GAS VAPORS. IT?S AT THAT POINT THAT ALL THE LIQUID GAS IN THE LINE GETS SUCKED INTO THE CHARCOAL CANISTER. THE PCM EXPECTS TO SEE GAS VAPORS ENTERING THE INTAKE MANIFOLD AND IT IS PREPARED TO ADJUST AIR/FUEL MIXTURES TO COMPENSATE. HOWEVER, IT IS NOT PREPARED TO SEE LIQUID GAS COMING INTO THE INTAKE. THAT?S WHAT CAUSES THE ENGINE TO STALL. UNFORTUNATELY, THE ONLY FIX IS TO REPLACE THE ENTIRE GAS TANK. CHRYSLER DOES NOT SELL THE VAPOR/LIQUID VALVE AS A SEPARATE UNIT. ONCE THE TANK IS REPLACED AND THE CHARCOAL CANISTER PURGED, THE PROBLEM GOES AWAY.
NHTSA complaint #10538154 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHENEVER SHE WOULD REFUEL, THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.
NHTSA complaint #10515064 — an unverified report by a vehicle owner.