1996 Chrysler Town AND Country fuel system problems
197 of the
1,411 complaints about the 1996 Chrysler Town AND Country are about the
fuel system — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
99,000 miles.
D
197
Complaints
0
Crashes
17
Fires
2
Injuries
Exactly what failed
Tank Assembly
7035.5%
Fuel Injection System
3216.2%
Fuel Pump
2110.7%
Fuel System, Gasoline
2110.7%
Delivery
147.1%
Filler Pipe AND CAP
105.1%
Hoses, Lines/Piping, AND Fittings
73.6%
Injectors
52.5%
Fuel Rail
42.0%
Fuel System, Other
31.5%
Fuel & Propulsion across every Chrysler Town AND Country year
I WAS DRIVING ON THE HIGHWAY IN THE POURING DOWN RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING, I COULD HEAR THE WINDSHIELD WIPER MOTOR STILL GOING BUT THE WIPER ARMS WOULD NOT MOVE. WE HAD PULLED OFF THE HIGHWAY BUT THERE WAS NOTHING AROUND FOR MILES. WE GOT BACK ON THE HIGHWAY AND MY SON WOULD PUSH THE WIPER ARM DOWN WHEN IT HAD WENT TO HIS SIDE SO WE COULD DRIVE A LITTLE FURTHER TO PULL OFF THE FREEWAY IN AN OCCUPIED AREA. IT HAD STOPPED RAINING AND AS WE WERE DRIVING THE ENGINE COMPLETELY DIED ON US, IT WOULD NOT START BACK UP. MY MINIVAN HAD TO BE TOWED FROM A TOWN OVER 50 MILES FROM WHERE WE LIVE. I HAD MY CHILDREN IN THE MINIVAN WITH ME AND IT WAS A REALLY TERRIFYING ORDEAL.
NHTSA complaint #10619029 — an unverified report by a vehicle owner.
at 230,000 milesOakridge, TN
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 230,000.
NHTSA complaint #10440398 — an unverified report by a vehicle owner.
I HAVE A 1996 CHRYSLER TOWN AND COUNTRY WITH THE 3.8L ENGINE THAT HAS HAD THE FUEL RAIL RECALL DONE. THE RECALL INVOLVED PUTTING A CLAMP TYPE SEAL AROUND THE FUEL RAIL IN TWO PLACES. THESE SEALS HAVE BOTH FAILED AND FUEL IS ACTUALLY DRIPPING FROM ONE OF THE SEALS. I HAVE TAKEN THE VAN TO THE LOCAL DEALER FOR REPAIRS I HAVE NOT HEARD YET WHAT THEY WILL DO TO RESOLVE THIS. MY CONCERN IS THAT THE REPAIR PROVIDED BY THE RECALL IS NOT SUFFICIENT AND WILL FAIL AGAIN IN A SHORT TIME. THIS IS OF GRAVE CONCERN TO ME FOR THE SAFETY OF MY FAMILY. IT APPEARS THAT A POOR DESIGN IS BEING REPAIRED BY AN EQUALLY POOR FIX.
NHTSA complaint #10146703 — an unverified report by a vehicle owner.
at 180,885 milesLawrenceville, GA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
LAST WEEK, 17 AUG 05, I HAD TO REPLACE THE FUEL TANK ON MY '96 CHRYSLER T&C [XXX] DUE TO A FATIGUE CRACK THAT WAS SPILLING FUEL. CHRYSLER HAS REFUSED TO ACCEPT ANY RESPONSIBILITY SINCE MY VEHICLE IS OUT OF WARRANTY. ARE THERE ANY REQUIREMENTS REGARDING THE LONGEVITY AND PERFORMANCE OF PLASTIC FUEL TANKS? OTHER THAN THE OBVIOUS SAFETY CONCERNS, THE REPLACEMENT COST EXCEEDED $800. AT THE TIME OF FAILURE MY VEHICLE HAD 180,885 ORIGINAL MILES AND HAS BEEN METICULOUSLY MAINTAINED. THE LOCATION OF THE CRACK (TOP, FRONT, LEFT CORNER) PRECLUDES ANY ACCIDENTAL IMPACT OF THE UNDERCARRIAGE. ACCORDING TO THE SERVICING DEALER, HAYES CHRYSLER, LAWRENCEVILLE, GA, THE DEFECTIVE TANK WAS DESTROYED PER ENVIRONMENTAL REQUIREMENTS. PLEASE ADVISE IF THERE IS A COURSE OF ACTION I CAN TAKE TO AMELIORATE THIS PROBLEM. *JB UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10134420 — an unverified report by a vehicle owner.
Garner, NC
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
1996 CHRYSLER TOWN AND COUNTRY HAD A SPLIT SEAM ON THE TOP SIDE OF THE GAS TANK.*MR VEHICLE HAD A STRONG ODOR OF GASOLINE DUE TO THE SPLIT. REPLACED THE GAS TANK, WAS CHARGED FOR NEW TANK AND LABOR. MANUFACTURER SAID DUE TO MILEAGE ON VEHICLE, THERE WOULD BE NO CONSIDERATION FOR REIMBURSEMENT. *BF
NHTSA complaint #10120430 — an unverified report by a vehicle owner.
Virginia Beach, VA
FUEL SYSTEM, GASOLINE
FUEL WAS LEAKING FROM THE FUEL TANK, WHICH COULD BE DANGEROUS BECAUSE IT COULD CAUSE A FIRE. MANUFACTURER WAS CONTACTED BY CONSUMER.
NHTSA complaint #10119249 — an unverified report by a vehicle owner.
at 173,304 milesMorton Grove, IL
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER TOOK HER VEHICLE IN TO THE DEALER BECAUSE THE FUEL DELIVERY RAIL WAS DEFECTIVE. THE DEALER REFUSED TO LOOK AT THE VEHICLE BECAUSE THE RECALL WAS REPAIRED. THERE WOULD BE A CHARGE TO THE CONSUMER. THE CONSUMER CAN SEE THE GAS LEAKING WHEN THE ENGINE GETS COLD, THE GAS WAS FLOWING OVER THE ENGINE.
NHTSA complaint #10087755 — an unverified report by a vehicle owner.
at 139,000 milesHermiston, OR
FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE IT SIMPLY DIES. USUALLY UNDER LOAD, LIKE PASSING, WITH THE A/C ON. HAD VEHICLE TOWED. 1ST SHOP REPLACED COIL MODULE AND SCANNED CODE SAID MULT CYL MISFIRES.2ND SHOP REPLACED FUEL FILTER AND PLUGS AND WIRES, THIRD SHOP REPLACED FUEL PUMP. THIS WAS WHILE I WAS ON VACATION.
NHTSA complaint #10078525 — an unverified report by a vehicle owner.
at 66,639 milesLAS Vegas, NV
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER TOOK VEHICLE TO THE DEALER BECAUSE OF A FUEL TANK LEAK . DEALER FAILED TO INFORM THE CONSUMER ABOUT A RECALL OF FUEL PUMP. DEALER ATTEMPTED TO CHARGE CONSUMER FOR RECALL REPAIRS. THE VEHICLE WAS EVENTUALLY TAKEN TO ANOTHER DEALER, WHO MADE THE REPAIRS FREE OF CHARGE, PER RECALL ORDER.*AK
NHTSA complaint #10053454 — an unverified report by a vehicle owner.
THERE IS FUEL LEAKING IN A DRIZZLE OUT OF THE END OF THE FRONT FUEL INJECTION CROSSOVER TUBE/ INJECTION RAIL ASSEMBLY ONTO THE VALVE COVER WHERE IT ACCUMULATES INTO A PUDDLE OF GAS ON THE VALVE COVER. LIP THEN SPILLS ONTO THE EXHAUST HEADER. HUGE HUGE FIRE HAZARD. THIS MUST BE RECALLED. CALLED MY CHRYSLER DEALER AND THEY SAY THERE IS NO KNOWN RECALL ON THIS AND WOULD NOT HONOR A FIX FOR THIS PROBLEM. HOW MANY LIVES AND VEHICLES MUST BE LOST BEFORE SOMEONE FORCES CHRYSLER TO RECALL AND FIX THIS. THIS WILL BE THE LAST CHRYSLER I OWN. *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*753523
NHTSA complaint #10006954 — an unverified report by a vehicle owner.
Thousand Oaks, CA
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CAR STALLS WHILE DRIVING. SEEMS MORE PREVALENT WHEN BACKING UP, TURNING A CORNER OR SLOWING DOWN, YET HAS ALSO HAPPENED AT HIGH SPEEDS ON FREEWAY. WHEN IT STALLS, THE STEERING WHEEL LOCKS, AND DOES NOT GAIN CONTROL UNTIL THE CAR IS RESTARTED. ALMOST $1000 OF REPAIRS TO TRY AND FIX THE PROBLEM.
NHTSA complaint #10016754 — an unverified report by a vehicle owner.
at 42,500 milesLatrobe, PA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE VEHICLES PLASTIC TANK COLLAPSED ON THE INSIDE. THIS RESULTED IN INCORRECT FUEL LEVEL READING. *NLM THE DEALER REPLACED THE PUMP AT NO CHARGE BUT THE SENDING UNIT IN THE TANK HAS THE SAME READING. THE DEALER HAD THE FUEL TANK DOWN, AND STATED THAT THE TANK WAS SAGGED, AND POSSIBLY CAUSED THE FALSE READING. CHRYSLER SENT OUT LETTERS ABOUT THE PROBLEM BUT WHEN THE CONSUMER CALLED THE DEALER, THEY STATED THAT THIS WAS A MANUFACTURER PROBLEM. *SCC
NHTSA complaint #10017777 — an unverified report by a vehicle owner.
at 11,000 milesTecumseh, MI
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE VIN FOR THIS VEHICLE IS: [XXX] CAR SUFFERED FUEL LINE BREAKAGE AFTER DRIVING THROUGH A LARGE PUDDLE. WAS TOWED TO O'HARA CHRYSLER-PLYMOUTH DEALER(CLINTON, MI) FOR REPAIRS, WHICH THE FUEL LINE DAMAGE WAS DETERMINED. INQUIRED WITH THE SERVICE REP, [XXX], AS TO WHY SINCE OWNING THE VEHICLE. THE MAXIMUM TANK FILL-UP WAS 13.0 - 13.4 GALLONS, WHEREAS THE SERVICE MANUAL STATES 18 GALLONS. "[XXX]" STATED THAT THERE WAS A TENDENCY OF THE TANK TO BOW-IN, THAT WOULD EITHER REDUCE THE FUEL SENSOR ACCURACY OR REDUCE THE VOLUME. A NEW TANK CARRIED A DIFFERENT PART NUMBER THAN THE ORIGINAL. SINCE THIS VEHICLE WAS ASSEMBLED ON JANUARY 11, 1996 AND THERE IS A NHTSA TECHNICAL SERVICE BULLETIN #140895 ISSUED ON JANUARY 1, 1996. AM I COVERED BY THIS AND WAS I CHARGED FOR A KNOWN DEFECT? I HAD BROUGHT THE TSB NUMBER TO THE SERVICE MANAGER [XXX], WHO INDICATED THAT THE TSB NUMBER WAS SOMETHING HE WAS NOT FAMILIAR WITH AND DID NOT MEET D-C RECALL THREE DIGIT NUMBERS. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10014124 — an unverified report by a vehicle owner.
Sherwood, AR
FUEL SYSTEM, GASOLINE
THE VEHICLE LEAKED FUEL FROM UNDERNEATH THE VEHICLE. *NLM.
NHTSA complaint #10012197 — an unverified report by a vehicle owner.
at 75,000 milesLake Havasu City, AZ
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE VAN EXPERIENCED A LEAK AT THE GAS TANK, WHICH HAD WORSEN OVER TIME. THE DEALERSHIP WAS UNABLE TO FIX PROBLEM. *JB
NHTSA complaint #10011859 — an unverified report by a vehicle owner.
NHTSA complaint #10007331 — an unverified report by a vehicle owner.
at 65,000 milesUnion, KY
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
WARPED GAS TANK CONDITION. WHEN FILLING TANK, GAS WILL LEAK FROM SEAM ON TANK TOP, AND RUN ON GROUND. PH
NHTSA complaint #10005459 — an unverified report by a vehicle owner.
at 107,000 milesEdwardsburg, MI
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
PRIOR TO RECEIVING A RECALL REGARDING THE INSTALLATION OF SEALS ON THE FUEL RAIL, CONSUMER HAD ALREADY PAID FOR THE REPAIRS, HOWEVER THE MANUFACTURER IS REQUESTING ADDITIONAL INFORMATION AND THE CONSUMER FEELS THIS IS AN ATTEMPT TO GET OUT OF PAYING REIMBURSEMENT.
NHTSA complaint #568389 — an unverified report by a vehicle owner.
Huntington Valley, PA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER SMELLED GAS, DEALER FOUND THAT FUEL WAS LEAKING FROM THE VENT SEAL AT THE TOP OF THE TANK, DEALER REPLACED FUEL TANK, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THIS REPAIR SINCE IT APPEARS TO BE SAFETY RELATED. NLM
NHTSA complaint #568056 — an unverified report by a vehicle owner.
Austin, TX
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
CONSUMER COULD SMELL GASOLINE AROUND THE LEFT SIDE OF THE VEHICLE ON THE OUTSIDE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
NHTSA complaint #8022457 — an unverified report by a vehicle owner.
Wichita Falls, TX
FUEL SYSTEM, GASOLINE
CONSUMER STATES VEHICLE IS EXPERIENCING A SMALL GAS LEAK, THERE WOULD BE SMALL DRIPS LEFT ON THE PARKING LOT GROUND, EVENTUALLY IT BECAME WORSE AND CONSUMER WAS ONLY ABLE TO FILL TANK 3/4 FULL.
NHTSA complaint #567861 — an unverified report by a vehicle owner.
Harleysville, PAFire
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER STATES VEHICLE CAUGHT FIRE WHILE DRIVING. DLR DETERMINED THAT FUEL LEAKAGE FROM O-RING SEALS IGNITED. TS
NHTSA complaint #8021570 — an unverified report by a vehicle owner.
Weston, FL
FUEL SYSTEM, OTHER:STORAGE
CONSUMER STATES WHEN PUTTING FUEL IN TANK IT LEAKS FROM THE TOP OF FUEL TANK. MR
NHTSA complaint #8021479 — an unverified report by a vehicle owner.
Needham, MA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING THE FUEL TANK SEAMS AND FUEL LINE CRACKED RESULTING IN THE FUEL LEAKING, THE DEALER WAS NOTIFIED.*AK *NLM
NHTSA complaint #8018487 — an unverified report by a vehicle owner.
Needham, MA
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING THE FUEL TANK SEAMS AND FUEL LINE CRACKED RESULTING IN THE FUEL LEAKING, THE DEALER WAS NOTIFIED.*AK *NLM
NHTSA complaint #8018487 — an unverified report by a vehicle owner.
Huntington Valley, PA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING FUEL TANK HAD CRACKED, CAUSING FLUID TO LEAK OUT. CONSUMER WILL HAVE TO REFILL TANK MORE THEN USUAL. DEALER NOTIFIED.
NHTSA complaint #8018511 — an unverified report by a vehicle owner.
Jersey City, NJFire
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING, VEHICLE CAUGHT ON FIRE AND WAS DESTROYED, CONSUMER LATER RECEIVED RECALL 00V268, THE DAY PRIOR TO THE FIRE, THE CONSUMER COMPLAINED OF HIGH RPMS WHILE DRIVING 40 MPH. *SLC
NHTSA complaint #564972 — an unverified report by a vehicle owner.
Dumont, NJ
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WELDING ON GAS TANK CRACKED, AND VEHICLE STARTED TO LEAK SOME FUEL. CONTACTED DEALER, AND THE DEALER REPLACED THE TANK.
NHTSA complaint #8015925 — an unverified report by a vehicle owner.
Hixson, TN
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL LEAKING FROM GAS TANK. TOOK VEHICLE TO CHRYSLER DEALER TO BE CHECKED. WAS ADVISED THAT FUEL TANK WAS LEAKING AT A SEAM. THIS VEHICLE HAD AN EARLIER RECALL CONCERNING FUEL LEAKING WHERE THE FUEL PUMP WAS MOUNTED TO THE TANK. REPAIRS WERE MADE ACCORDING TO THE RECALL. IT SEEMS THAT A FUEL TANK SHOULD NOT JUST START LEAKING FOR NO APPARENT REASON (THERE WAS NO PHYSICAL DAMAGE TO THE FUEL TANK). THE TANK IS TO BE REPLACED BY THE LOCAL CHRYSLER DEALER FOR A SUM OF $700 PLUS. THIS IS A VERY SERIOUS SAFETY ISSUE IN WHICH A FIRE COULD EASILY OCCUR. IF THIS IS A COMMON OCCURENCE, IT SHOULD BE TAKEN CARE OF BY THE CHRYSLER CORPORATION. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER.
NHTSA complaint #764989 — an unverified report by a vehicle owner.
Santa Rosa, CA
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINE IS LEAKING, RESULTING LOW FUEL LEVEL AFTER PUMPING. DEALER HAS BEEN NOTIFIED.
NHTSA complaint #8014529 — an unverified report by a vehicle owner.