FaultScore

1999 Chrysler Town AND Country acceleration problems

16 of the 485 complaints about the 1999 Chrysler Town AND Country are about the throttle and cruise control — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 87,250 miles.

B

16

Complaints

1

Crashes

1

Fires

0

Injuries

Exactly what failed

Cruise Control 9 56.3%
Vehicle Speed Control 7 43.8%

Acceleration & Cruise Control across every Chrysler Town AND Country year

1996 67 18.0%
1997 39 10.5%
1998 12 3.2%
1999 16 4.3%
2000 14 3.8%
2001 11 3.0%
2005 25 6.7%
2006 13 3.5%
2008 35 9.4%
2009 19 5.1%
2010 33 8.9%
2011 16 4.3%
2012 12 3.2%
2013 15 4.0%
2014 13 3.5%
2015 18 4.8%
2016 14 3.8%

What owners said

Filed with NHTSA, in their own words.

at 135,025 miles Plymouth, MA

VEHICLE SPEED CONTROL

AIR BAG LIGHT CONSTANTLY ON, NO HORN NO CRUISE CONTROL NO RADIO CONTROL. WENT TO DEALER FOR RECALL ON AIRBAG STEERING WHEEL CLOCK SPRING AND WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTIC AND ALSO PAY FOR PART " IN CASE IT WAS NOT COVERED. THIS IS NOT HOW A SAFETY RECALL SHOULD BE PERFORMED TO MY UNDERSTANDING

NHTSA complaint #11256627 — an unverified report by a vehicle owner.

at 150,000 miles Coal City, IL Crash Fire

VEHICLE SPEED CONTROL

I WAS PULLING INTO GAS STATION WHEN THE VAN SUDDENLY ACCELERATED BY ITSELF.

NHTSA complaint #10315962 — an unverified report by a vehicle owner.

ST. Paul, MN

VEHICLE SPEED CONTROL

MY 1999 TOWN AND COUNTRY IMTERMITTENLY WILL NOT START. WE'VE TAKEN IT TO THE SHOP SEVERAL TIMES AND THEY CAN FIND NOTHING WRONG. THE SPEEDOMETER, TACHOMETER, ETC. ALSO HAS SHUT OFF BY ITSHELF WHILE DRIVING.

NHTSA complaint #10093722 — an unverified report by a vehicle owner.

at 96,500 miles Ludlow, MA

VEHICLE SPEED CONTROL:CRUISE CONTROL

NO ACCIDENT, CRASH, OR INJURY. MY AIR BAG CLOCK SPRING FAILED AND MY AIR BAG WARNING LIGHT ILLUMINATED. I'M TOLD BY THE DEALER THAT MY AIR BAG WILL NOW NOT WORK (ALSO MY CRUISE CONTROL & STEERING WHEEL RADIO CONTROLS ARE NOT FUNTIONAL). THIS IS A SERIOUS SAFETY ISSUE & I AM GETTING IT REPAIRED QUICKLY AT A COST OF OVER $220. THIS SHOULD BE PAID FOR BY DAIMLER CHRYSLER!.

NHTSA complaint #10093385 — an unverified report by a vehicle owner.

at 78,000 miles Clovis, CA

VEHICLE SPEED CONTROL:CRUISE CONTROL

AIR BAG INDICATOR LIGHT IS ON CONSTANTLY, HORN DOESN'T WORK, STEREO CONTROLS ON STEERING WHEEL DON'T WORK, CRUISE CONTROL DOESN'T WORK. I'M AFRAID AIRBAG WON'T DEPLOY ON ACCIDENT AND I CAN'T HONK MY HORN IF IMMEDIATE PROBLEM ARISES.

NHTSA complaint #10092989 — an unverified report by a vehicle owner.

at 69,430 miles Goodrich, TX

VEHICLE SPEED CONTROL:CRUISE CONTROL

AIR BAG LIGHT STAYS ON FOR 5-6 MONTHS, LATER CRUISE CONTROL & HORN IN STEERING WHEEL QUIT WORKING. TOOK VEHICLE TO BODY SHOP AND THEY SAID CLOCK SPRING HAD FAILED AND NEEDED REPLACED.

NHTSA complaint #10078345 — an unverified report by a vehicle owner.

at 63,000 miles Chalfont, PA

VEHICLE SPEED CONTROL:CRUISE CONTROL

THE CLOCK SPRING MECHANISM IN MY 1999 CHRYSLER T&C CAUSED THE AIRBAG WARNING LIGHT TO ILLUMINATE; OTHER ITEMS IN THE STEERING WHEEL AREA DO NOT WORK- 1) CRUISE CONTROL, 2) RADIO VOLUME AND STATION CONTROL, 3) HORN

NHTSA complaint #10074625 — an unverified report by a vehicle owner.

at 101,000 miles Gaithersburg, MD

VEHICLE SPEED CONTROL:CRUISE CONTROL

AIR BAG LAMP LIGHTED UP IN DASHBOARD SIMULTANEOUSLY LOSING HORN AND CRUISE CONTROL. AR INVOLVED: CHRYSLER TOWN & COUNTRY LXI, 1999.

NHTSA complaint #10058206 — an unverified report by a vehicle owner.

Rocky River, OH

VEHICLE SPEED CONTROL:CRUISE CONTROL

AIR BAG LIGHT ON DASH BOARD HAS BEEN ON FOR A WEEK.CCORDING TO THE DEALER THE "CLOCK SPRING" IS DEFECTIVE AND NEEDS TO BE REPLACED. CURRENTLY, I HAVE NO AIR BAG, HORN, OR CRUISE CONTROL. WHERE IS A RECALL UP TO YEAR 1998 BUT NOT 1999. MY VAN WAS BULIT IN 1998 WHY IS IT NOT INCLUDED IN THE RECALL? MAYBE THE RECALL SHOULD BE EXPANDED TO INCLUDE MORE YEARS.

NHTSA complaint #10045956 — an unverified report by a vehicle owner.

at 40,000 miles Roswell, GA

VEHICLE SPEED CONTROL

SUBMITTING THIS COMPLAINT ON BEHALF OF MY 80 YR. OLD MOTHER. 1999 TOWN & COUNTRY PURCHASED NEW SEPT. 1999 NOW 40000 MILES. REQUIRED REPAIRS PAST 2 WEEKS. AIRBAG AND HORN $250, SPEEDOMETER $135, CRACKED EXHAUST MANIFOLD COST TO BE DETERMINED. AIRTCONDITIONER $ TO BE DETERMINED EST. TO COST $1100. OUR PHONE CALL TO CHRYSLER CUSTOMER SERVICE (800-426-6451) WAS A HORRIBLE EXPERIECE.

NHTSA complaint #10025198 — an unverified report by a vehicle owner.

Kirkwood, NY

VEHICLE SPEED CONTROL:CRUISE CONTROL

MY 1999 TOWN AND COUNTRY AIR BAG WARNING LIGHT CAME ON, HORN, AND CRUISE CONTROL HAVE STOPPED WORKING. DEALER CLAIMS IT'S A DEFECTIVE CLOCKSPRING ASSEMBLY AND THEY ARE BEING RECALLED IN THE 1996-98 YEAR MODELS, BUT NOT 1999. MY COST - $180. I BELIEVE 1999 YEAR MODELS SHOULD BE INCLUDED AS WELL. I SEE FROM YOUR WEBSITE THAT I AM NOT THE ONLY PERSON IN THE 1999 YEAR CATEGORY THAT HAS HAD THIS PROBLEM (OR SHOULD I SAY THE PRIVILAGE OF PAYING FOR IT).

NHTSA complaint #10021128 — an unverified report by a vehicle owner.

Birmingham, AL

VEHICLE SPEED CONTROL:CRUISE CONTROL

WHILE DRIVING THE VEHICLE, THE SPEED CRUISE CONTROL IS NOT WORKING PROPERLY, MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA complaint #10004827 — an unverified report by a vehicle owner.

Loveland, CO

VEHICLE SPEED CONTROL

CRUISE CONTROL DOES NOT WORK. WHEN IT IS ON AND SET IT DOES NOT HOLD SPEED. IF LEFT ON IT WILL UNEXPECTEDLY ACCELERATE AND THEN WILL NOT TURN OFF WITH THE BRAKE. THE ONLY WAY TO TURN IT OFF IT AT THE STEERING SWITCH. IT WAS NOT WORKING ONE NIGHT AND THE VAN ACELLERTAED AS I WAS CHANGING LANES ON ICE. MY REACTION WAS TO BRAKE AND VAN ACELERATED IMMEDIATLEY AFTER I TOOK MY FOOT OFF THE BRAKE. GOOD THING I REMEMBERED QUICKLY TO USE SWITHCH AT STERRING WHEEL FOR THERE WERE OTHER AUTO AROUND. THE CHYSLER SERVICE CENTER THAT I HAVE TAKEN MY VAN TO THREE TIMES HAS NOT BEEN ABLE TO DIAGNOSE THIS PROBLEM YET AND THEREFORE IT IS NOT FIXED. I WILL CONTINUE TO TRY AND GET THE CRUISE CONTROL FIXED . I NEVER USE MY CRUISE CONTROL BECAUSE IT IS SO DANGEROUS. I HOPE NO OTHERS ARE INJURED DISCOVERING THIS PORBLEM.

NHTSA complaint #757749 — an unverified report by a vehicle owner.

Loveland, CO

VEHICLE SPEED CONTROL

WHEN DISENGAGING SPEED CONTROL BY DEPRESSING BRAKE PEDAL, VEHICLE WOULD IDLE HIGH AND GAIN SPEED. DEALER HAS BEEN NOTIFIED, AND COULD NOT REMEDY PROBLEM. *AK

NHTSA complaint #8003517 — an unverified report by a vehicle owner.

Poway, CA

VEHICLE SPEED CONTROL

WHILE DRIVING ABOUT 65 MPH VEHICLE SUDDENLY STARTED DROPPING SPEED, RPM'S WENT UP AS CONSUMER APPLIED ACCELERATOR,BUT VEHICLE KEPT SLOWING DOWN. DEALER COULD NOT FIND PROBLEM, THIS HAPPENED AGAIN IN SEPTEMBER 2001.

NHTSA complaint #898154 — an unverified report by a vehicle owner.

Seattle, WA

VEHICLE SPEED CONTROL:CRUISE CONTROL

PARKED AND PUT THE VEHICLE IN REVERSE. VEHICLE BEHAVED LIKE IT WAS IN NEUTRAL. LET THE CAR IDLE FOR FEW MINUTES, AND CAR OVERHEATED. CONSUMER CONTACTED DEALER. *AK

NHTSA complaint #844641 — an unverified report by a vehicle owner.

Other 1999 Chrysler Town AND Country problems

← Full 1999 Chrysler Town AND Country report