14 of the 378 complaints about the 2000 Chrysler Town AND Country are about the throttle and cruise control — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 116,000 miles.
14
Complaints
2
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
VEHICLE SPEED CONTROL
CRUSE CONT DOES NOT WORK HORN NOT WORKING AND AIR BAG LIGHT IS ON. ALL OF THEM WORKED OFF AND ON FOR A TIME BUT NOT NOW06
NHTSA complaint #11150178 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
MY SPEEDOMETER DOESN'T READ CORRECTLY. IT INDICATES THAT I AM DRIVING SLOWER THAN REALITY BY ABOUT 15MPH.
NHTSA complaint #10991322 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
AIR BAG WARNING LIGHT BEGAN FLASHING IN JANUARY 2012; CRUISE CONTROL & STEREO CONTROLS ON STEERING WHEEL QUIT WORKING IN JUNE 2012; HORN QUIT WORKING IN JULY 2012. READ ABOUT RECALL ON 1994 - 2000 MODELS FOR FAULTY CLOCKSPRING.
NHTSA complaint #10473951 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE CRUISE CONTROL WORKED INTERMITTENTLY. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) WAS RELATED TO THE AIR BAG CLOCKSPRING ASSEMBLY. THE TECHNICIAN STATED THAT A DIAGNOSTIC MUST BE PERFORMED TO WARRANT THE RECALL DEFECT REPAIR. THE DIAGNOSTIC TEST COST $90. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS A COST ASSOCIATED WITH THE RECALL DEFECT REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 153,000.
NHTSA complaint #10247569 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
EVENT LEADING TO FAILURE: NONE -(LOW BATTERY) APPARENTLY CAUSES FAILURE (WEAR/TEAR ITEM) MEANING THIS IS GUARANTEED TO HAPPEN EVERY 4-5 YEARS! FAILURE: SUDDEN FAILURE OF THE TACHOMETER AND SPEEDOMETER GUAGES - AFTER WORK WAS PERFORMED DEALER CLAIMED THE PCM MODULE SHUT OFF (DO NOT KNOW WHAT THIS IS) WHICH APPARENTLY CONTROLS THESE ITEMS. CORRECTION: BATTERY REPLACED DUE TO LOW BATTERY - APPARENTLY I WAS TOLD THAT, BY DESIGN, THE PCM MODULE WILL SHUT OFF ON A LOW CURRENT CONDITION FROM THE BATTERY BUT STILL ALLOW THE MOTOR VEHICLE TO OPERATE. THIS PLACES THE VEHICLE IN A CONDITION THAT IT IS ILLEGAL TO DRIVE THE VEHICLE WITH AN INOPERABLE SPEEDOMETER. IN ADDITION, SINCE THE MODULE IS 'SHUTOFF', NO BATTERY WARNING OR CHECK ENGINE WARNING INDICATORS FUNCTION TO NOTIFY YOU OF A PROBLEM. THIS WAS INCORRECTLY REPLACED 6 MONTHS EARLIER (JAN 2005) WITH A NEW SPEEDOMETER CONTROL.
NHTSA complaint #10128846 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CLOCK SPRING LOST THE CONNECTION TO THE ELECTRICAL SYSTEM. AS A RESULT, HORN, AIR BAGS, AND CRUISE CONTROL BECOME INOPERABLE.
NHTSA complaint #10093969 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
AIRBAG WARNING LIGHT ILLUMINATED AND HORN, RADIO AND CRUISE CONTROL FUNCTIONS ON THE STEERING WHEEL STOPPED FUNCTIONING. THIS IS RELATED TO A "CLOCK SPRING" MECHANISM THAT WAS SIMILAR TO PRIOR YEAR RECALLS, BUT NOT INCLUDED IN THE 2000 MY.
NHTSA complaint #10078795 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAD A CLICKING IN MY STEERING WHEEL WITH AIR BAG LIGHT GOING ON & OFF THEN IT FINAL STAYED ON. I HAD NO HORN OR CRUISE CONTROL OR RADIO CONTROLS ON STEERING WHEEL. TOOK TO DEALER FOR REPAIR.
NHTSA complaint #10068421 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE DRIVING AT 45 MPH, CAR STARTED TO ACCELERATE ON ITS OWN TO 50 MPH AND THE BRAKES WOULD NOT WORK. I THEN PRESSED THE BRAKES ALL I COULD TO SLOW DOWN TO 20 MPH, THE ENGINE WAS SMOKING AND I COULD SMELL BURNT RUBBER. I GLIDED HOME.
NHTSA complaint #10055004 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
SPEED CONTROL WILL NOT HOLD SET SPEED ON HILLS OR WITH LOAD.
NHTSA complaint #751166 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:LINKAGES
VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY REARWARD AND FORWARD, RESULTING IN COLLISION, AND CAUSING MINOR INJURIES.*AK FRONT BRAKES FAILED AT THE TIME OF SUDDEN ACCELERATION. *SLC
NHTSA complaint #885302 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY REARWARD AND FORWARD, RESULTING IN COLLISION, AND CAUSING MINOR INJURIES.*AK FRONT BRAKES FAILED AT THE TIME OF SUDDEN ACCELERATION. *SLC
NHTSA complaint #885302 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED, AND BRAKING SYSTEM MALFUNCTIONED, CAUSING DRIVER TO PLACE VEHICLE IN NEUTRAL AND TURN OFF ENGINE. DRIVER RESTARTED VEHICLE, AND ENGINE WAS IDLING HIGH. THEN DRIVER TURNED OFF THE ENGINE. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #857948 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
CRUISE CONTROL FAILS TO DISENGAGE WHEN BRAKE IS TAPPED.
NHTSA complaint #715396 — an unverified report by a vehicle owner.