FaultScore

1996 Chrysler Town AND Country acceleration problems

67 of the 1,411 complaints about the 1996 Chrysler Town AND Country are about the throttle and cruise control — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 96,000 miles.

A

67

Complaints

2

Crashes

0

Fires

0

Injuries

Exactly what failed

Vehicle Speed Control 58 86.6%
Cruise Control 4 6.0%
Linkages 2 3.0%
Accelerator Pedal 2 3.0%
Cables 1 1.5%

Acceleration & Cruise Control across every Chrysler Town AND Country year

1996 67 18.0%
1997 39 10.5%
1998 12 3.2%
1999 16 4.3%
2000 14 3.8%
2001 11 3.0%
2005 25 6.7%
2006 13 3.5%
2008 35 9.4%
2009 19 5.1%
2010 33 8.9%
2011 16 4.3%
2012 12 3.2%
2013 15 4.0%
2014 13 3.5%
2015 18 4.8%
2016 14 3.8%

What owners said

Filed with NHTSA, in their own words.

at 150,000 miles Camden, MI

VEHICLE SPEED CONTROL

THE VECHILE STALLS WHILE DRIVING DOWN THE ROAD REGARDLESS OF WHETHER HIGHWAY/CITY STREET DRIVING, WHEN ATTEMPTING TO RESTART IT SOMETIMES IT STARTS RIGHT BACK UP AND OTHER TIMES IT DOESN'T..WHEN IT DOES THIS JUMPING THE VEHICLE DOES NOTHING. I HAVE SEEN LOTS OF PEOPLE ON THE CHRYSLER TOWN AND COUNTRY SITE BELOW WITH THE EXACT SAME PROBLEM: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T27257_DS554284 SOMETIMES WHEN ATTEMPTING TO RESTART IT THERE WILL BE A CLICK CLICK SOUND WHEN ITS NOT STARTING...

NHTSA complaint #11240994 — an unverified report by a vehicle owner.

University Heights, OH

VEHICLE SPEED CONTROL:CRUISE CONTROL

NAR 02/28/2003 AIR BAG LIGHT CAME ON AND LOST CRUISE CONTROL FUNCTIONS.

NHTSA complaint #10009932 — an unverified report by a vehicle owner.

at 131,000 miles Waconia, MN

VEHICLE SPEED CONTROL:CRUISE CONTROL

WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. THE DEALER CLEANED AND ADJUSTED THE BRAKES. THE A/C FAILED, THE DEALER REPLACED THE FAN MODULE. THE POWER DOOR LOCKS FAILED. THE CD PLAYER DOESN'T WORK. THE LOW BEAM HEAD LIGHTS DO NOT PROVIDE ENOUGH LIGHT THEREFORE THE CONSUMER HAS TO LEAVE THE HIGH BEAMS ON TO SEE. THIS PROBLEM HAS BEEN CHECKED THREE TIMES BUT THE DEALER SAID THEY SEEM CORRECT. THE PASSENGER SEAT BROKE. THE STARTER FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. THE STEERING PUMP FAILED AND AS A RESULT THE STEERING WHEEL BECAME TIGHT WHEN MAKING TURNS. THE REAR HEATER LINES WERE LEAKING. THE WATER PUMP LEAKED.

NHTSA complaint #10079478 — an unverified report by a vehicle owner.

at 96,000 miles SAN Diego, CA

VEHICLE SPEED CONTROL:CRUISE CONTROL

1996 CHRYSLER TOWN AND COUNTRY MINIVAN AIRBAG LIGHT COMES ON AND STAYS ON. HORN DOES NOT WORK. CRUISE CONTROL DOES NOT WORK. ARTICLE IN NEWSPAPER INDICATED THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION IS INVESTIGATING MODEL YEARS 1998 AND 1998, BUT I AM EXPERIENCING THIS PROBLEM WITH 1996 MODEL.

NHTSA complaint #10056473 — an unverified report by a vehicle owner.

at 50,000 miles Norwalk, CT

VEHICLE SPEED CONTROL

WHILE DRIVING AT ANY SPEED AUTOMATIC TRANSMISSION SUDDENLY DROPS INTO SECOND GEAR. WHEN THIS OCCURS RPMS REV UP TO 3000. ALTHOUGH THE MANUFACTURER IS AWARE OF THE PROBLEM, A REMEDY HAS NOT BEEN FOUND.

NHTSA complaint #10042647 — an unverified report by a vehicle owner.

at 83,335 miles West Bloomfield, MI

VEHICLE SPEED CONTROL:CABLES

WHILE DRIVING ACCELERATOR CABLE BROKE, CAUSING VEHICLE TO STOP IN MOVING TRAFFIC. *AK VEHICLE WAS TOWED TO AUTO SOLUTIONS WHERE A NEW CABLE WAS INSTALLED. *PH *NLM

NHTSA complaint #10039737 — an unverified report by a vehicle owner.

Bowie, MD

VEHICLE SPEED CONTROL

THE SPEEDOMETER WILL NOT SHOW THE SPEED ON THE DASHBOARD PANEL. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH

NHTSA complaint #10005925 — an unverified report by a vehicle owner.

Chicago, IL

VEHICLE SPEED CONTROL

AIR BAG LIGHT ON, HORN INOPERABLE, CRUISE CONTROL INOPERABLE. DT

NHTSA complaint #769581 — an unverified report by a vehicle owner.

Wichita Falls, TX

VEHICLE SPEED CONTROL

CONSUMER STATES THE THROTTLE BODY WOULD CAUSE THE ENGINE TO STALL, CONSUMER WAS INFORMED THAT THE THROTTLE BODY WOULD HAVE TO BE CLEANED ONCE A YEAR TO PREVENT THE ENGINE FROM STALLING.

NHTSA complaint #567861 — an unverified report by a vehicle owner.

Torrance, CA

VEHICLE SPEED CONTROL

CLOCKSPRING FAILURE MAKING AIRBAG AND CRUISE CONTROL INOPERABLE.

NHTSA complaint #767100 — an unverified report by a vehicle owner.

Renton, WA

VEHICLE SPEED CONTROL

BELT TENSION" AND "POWER STRING" FAILED, CAUSING HORN/ AIRBAG, AND CRUISE CONTROL TO FAIL.

NHTSA complaint #8018551 — an unverified report by a vehicle owner.

Festus, MO

VEHICLE SPEED CONTROL

CLOCK SPRING ASSEMBLY WAS REPLACED ON 09/03/02. AIR BAG LIGHT STAYED ON AND CRUISE CONTROL DID NOT WORK PRIOR TO REPLACEMENT . COST $180.83. OTHER INCIDENTS OF THIS PROBLEM ARE WELL DOCUMENTED ON THE INTERNET. REPLACEMENT WORK PERFORMED BY LUCAS SMITH DODGE, 1600 PARKWAY WEST, FESTUS, MO 63028, (636)933-5000.

NHTSA complaint #766736 — an unverified report by a vehicle owner.

Randolph, MA

VEHICLE SPEED CONTROL

AIRBAG LIGHT STAYS ON OR BLINKS INTERMITTENTLY, HORN AND CRUISE CONTROL DOESN'T WORK - ***DANGEROUS*** - WILL HAVE DEALER REPLACE DEFECTIVE CLOCKSPRING HARNESS - RECALL???

NHTSA complaint #762618 — an unverified report by a vehicle owner.

Mccook Lake, SD

VEHICLE SPEED CONTROL

MY CRUISE CONTROL IS INTERMITTENT, MY AIRBAG LIGHT COMES ON INTERMITTENLY, MIGHT WINDSHIELD WIPERS COME ON INTERMITTENTLY. HORN SPORADICALLY DOES NOT WORK.

NHTSA complaint #760426 — an unverified report by a vehicle owner.

Westerville, OH

VEHICLE SPEED CONTROL

FAILURE OF PART CAUSED CRUISE CONTROL, HORN AND AIRBAG TO BE NON-OPERATIONAL. THIS IS A SAFETY HAZARD THAT OCCURED AT 65 MPH ON THE FREEWAY. IF AN ACCIDENT HAD OCCURED, I WOULD HAVE BEEN UNABLE TO OPERATE THE HORN TO ALERT ANOTHER VEHICLE AND THE AIRBAG WOULD NOT HAVE DEPLOYED. IN ADDITION, THE CRUISE CONTROL FAILED WHILE IN USE ON THE FREEWAY WHICH ALSO COULD HAVE RESULTED IN AN ACCIDENT.

NHTSA complaint #759444 — an unverified report by a vehicle owner.

Bellevue, WA

VEHICLE SPEED CONTROL

WE EXPERIENCED PROBLEMS WITH ABS LIGHT ON, HORN AND CRUISE CONTROL NOT WORKING, CHRYSLER CHANGED THE CLOCK SPRING, NOW EVERYTHING IS OK.

NHTSA complaint #759347 — an unverified report by a vehicle owner.

Madison, TN

VEHICLE SPEED CONTROL

CLOCKSPRING FAILURE CAUSING DRIVER'S AIRBAG/ CRUISE CONTROL, AND HORN TO STOP FUNCTIONING.

NHTSA complaint #759321 — an unverified report by a vehicle owner.

Lenexa, KS

VEHICLE SPEED CONTROL

CLOCK SPRING FAILURE JUST LIKE THE ONES THAT FAILED ON SEVERAL FRIENDS CHRYSLER MINI-VANS. THIS CAUSES THE HORN TO STOP, AIRBAG LIGHT TO COME ON, AND THE CRUISE CONTROL TO STOP WORKING. THIS IS A SAFETY ITEM AND THE NHTSA NEED TO INVESTIGATE CHRYSLER ON THIS AND GO PUBLIC!!!!

NHTSA complaint #758932 — an unverified report by a vehicle owner.

Watertown, WI

VEHICLE SPEED CONTROL

HORN,CRUISE CONTROL,AND AIR BAG NONE FUNCTIONAL.

NHTSA complaint #758625 — an unverified report by a vehicle owner.

Decatur, GA

VEHICLE SPEED CONTROL

HORN DOES NOT BLOW, AIRBAG LIGHT STAYS ILLUMINATED, AND CRUISE CONTROL DOES NOT WORK. *AK

NHTSA complaint #8003985 — an unverified report by a vehicle owner.

Pittsburgh, PA

VEHICLE SPEED CONTROL

AIR BAG SENSOR LIGHT REMAINS ON. CRIUSE CONTROL AND HORN ARE INOPERATIVE. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8002206 — an unverified report by a vehicle owner.

Sheboygan Falls, WI

VEHICLE SPEED CONTROL

HORN AND CRUISE CONTROL ARE INOPERATIVE. ALSO, AIR BAG LIGHT STAYS ON. CONTACTED DEALER. PLEASE ADD VIN.

NHTSA complaint #8002150 — an unverified report by a vehicle owner.

Rockford, IL

VEHICLE SPEED CONTROL

CRUISE CONTROL AND HORN DO NOT WORK, AIRBAG LIGHT ILLUMINATED. *AK POSSIBLE CLOCK SPRING FAILURE.

NHTSA complaint #8000907 — an unverified report by a vehicle owner.

Jacksonville, FL

VEHICLE SPEED CONTROL

THE CAR WAS IN CRUISE CONTROL ON I-95 AT 70 MPH. THE SPEED SUDDENLY JUMPED TO 80 MPH AND WOULD HAVE GONE HIGHER IF I HADN'T APPLIED THE BRAKES. THE RPM REACHED 4000, AND THE ONLY WAY I WAS ABLE TO GAIN CONTROL WAS TO CUT OFF THE IGNITION. THIS IS A SAFETY HAZARD AND COULD HAVE RESULTED IN A VERY BAD ACCIDENT. I TOOK THE CAR TO CARUSO CHRYSLER AT 1750 SOUTHSIDE BOULEVARD, JACKSONVILLE, FL.

NHTSA complaint #754279 — an unverified report by a vehicle owner.

Orlando, FL

VEHICLE SPEED CONTROL

ABS LIGHT STAYS ON, AND HORN/ CRUISE CONTROL DO NOT WORK. REAR A/C UNIT FOR THE PASSENGERS ONLY WORK ON HIGH SPEED. CONSUMER SPOKE WITH SERVICE TECHNICIAN OVER THE PHONE, AND TECHNICIAN INDICATED IT COULD POSSIBLY BE THE CLOCK SPRING.

NHTSA complaint #898541 — an unverified report by a vehicle owner.

Garland, TX

VEHICLE SPEED CONTROL

AIR BAG LIGHT STAYS ON/ HORN DOESN'T BLOW, AND CRUISE CONTROL IS NOT WORKING. CONTACTED DEALER, AND DEALER STATED THAT CLOCK SPRING MIGHT BE DEFECTIVE.

NHTSA complaint #898232 — an unverified report by a vehicle owner.

Tucson, AZ

VEHICLE SPEED CONTROL

BOTH PROBLEMS ARE PERENNIAL, IN FORM I COULD NOT SPECIFY. AIR BAG LIGHT IS ALWAYS ON AND MAY FAIL IN AN ACCIDENT; HORN, BY NOT WORKING MAY NOT PREVENT AN ACCIDENT, IT ALMOST HAPPENED ONCE ALREADY; CRUISE CONTROL IS AN INCONVENIENCE NOT HAVING. WIPERS GO ON BY THEMSELVES, SPECIALLY WHEN TURNING ON THE BLINKERS. AT TIMES WIPERS DON'T STOP AND MAY DIVERT YOUR ATTENTION FROM TRAFFIC, IT COULD BE A DANGEROUS SITUATION.

NHTSA complaint #753316 — an unverified report by a vehicle owner.

Columbia, SC

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

WHILE DRIVING ON US378 BETWEEN SALUDA AND LEXINGTON, SC, AS I DROVE UPHILL ON AN UNDIVIDED HIGHWAY, THE VEHICLE SPEED BEGAN TO INCREASE, REACHING OVER 85 MILES PER HOUR WITH MY FOOT OFF THE ACCELERATOR. I BRAKED BACK TO ABOUT 25 MILES PER HOUR, BUT WHEN I RELEASED THE BRAKE, THE VEHICLE AGAIN SPED TO OVER 80 MPH. I PULLED OVER AND TRIED TO PLACE THE VEHICLE IN PARK, BUT THE ENGINE RACED. I TURNED IT OFF, BUT IT CONTINUED TO RUN, APPARENTLY "DIESELING" FOR SEVERAL SECONDS. I RESTARTED THE VEHICLE AND MADE IT TO THE DEALER BY RIDING THE BRAKE AND DRIVING IN THE LOWEST GEAR. I SINCERELY BELIEVE THAT HAD MY WIFE OR TEENAGE SON WHO RECENTLY STARTED DRIVING BEEN BEHIND THE WHEEL THEY WOULD HAVE COMPLETELY LOST CONTROL. I WAS FORTUNATE THAT THE BRAKES HAD BEEN REPLACED ABOUT A MONTH EARLIER AND MANAGED TO HOLD THE VEHICLE, THOUGH IT REQUIRED BOTH FEET AND MOST OF MY 220 POUNDS ON THE BRAKE. THE DEALER SAID THAT A CABLE HAD BROKEN CAUSING THE THROTTLE TO STICK. I HAVE HEARD SIMILAR STORIES ABOUT THIS HAPPENING TO THIS SAME MODEL VEHICLE. IT IS INEXCUSABLE THAT THE THROTTLE SHOULD SUDDENLY STICK WITH NO WARNING, ESPECIALLY AT WHATEVER SETTING IT IS AT WHEN THE CABLE BREAKS. AT THE LEAST, THE THROTTLE SHOULD RETURN TO NORMAL IDLE IF THE CABLE BREAKS. THIS IS EXTREMELY DANGEROUS, AND, IN MY OPINION, WARRANTS A MODIFICATION TO PREVENT THIS HIGHLY DANGEROUS SITUATION BEFORE FATALITIES OCCUR. HAD THE THROTTLE STUCK AT A HIGHER SETTING, I COULD NOT HAVE CONTROLLED THE VEHICLE OR WOULDN'T HAVE HAD TIME TO REACT. *AK

NHTSA complaint #753042 — an unverified report by a vehicle owner.

Edwardsburg, MI

VEHICLE SPEED CONTROL

DUE TO THE FAILURE OF THE CLOCK SPRING ASSEMBLY, MY CRUISE CONTROL, HORN AND AIR BAG ALL FAILED AS WELL. IF I HAD EXPERIENCED A CRASH THE DRIVER'S SIDE AIR BAG WOULD NOT HAVE DEPLOYED.

NHTSA complaint #748769 — an unverified report by a vehicle owner.

Keyport, NJ

VEHICLE SPEED CONTROL

EA 01 007/AIR BAG CLOCKSPRING: AIR BAG LIGHT REMAINED ON WHILE DRIVING. ALSO, HORN AND CRUISE CONTROL WERE INOPERATIVE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #893017 — an unverified report by a vehicle owner.

Other 1996 Chrysler Town AND Country problems

← Full 1996 Chrysler Town AND Country report