2010 Chrysler Town AND Country acceleration problems
33 of the
2,425 complaints about the 2010 Chrysler Town AND Country are about the
throttle and cruise control — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
72,000 miles.
A
33
Complaints
1
Crashes
0
Fires
0
Injuries
Exactly what failed
Vehicle Speed Control
2987.9%
Cruise Control
26.1%
Accelerator Pedal
26.1%
Acceleration & Cruise Control across every Chrysler Town AND Country year
My A/C Compressor Unit froze up. Tearing my Serpentine Belt. Causing my engine to not run at all. My Driver side window Switch wiring melted. So now my window does not function at all. My vehicle doesn't go over 40mph and no longer shifts properly. Most of my engine wiring has melted. I have replaced the MAP Sensor, but it says there is a problem with the circuit. Also says a problem with the Barometric sensor, which I have yet to find. I had to replace the water pump. My cooling fan has totally stopped working. My key sticks in the ignition. I have replaced the battery and starter. I have also replaced the ignition coil pack, Spark plugs and wires. I thought this may be the reason it was having issues starting, but it still continues. My vehicle will studder or stall out while driving. Causing it to lose power, steering. Sometimes the van just doesn't start. Or it will seem like it wants to start, but it doesn't "fire." Sounding like a starter issue, but the starter has already been replaced
NHTSA complaint #11534815 — an unverified report by a vehicle owner.
at 108,000 milesST. Clair Shores, MI
VEHICLE SPEED CONTROL
DRIVING ON FREEWAY THE CHECK ENGINE LIGHT CAME ON AND VAN SHIFTED INTO 3RD GEAR WITHOUT WARNING. DIAGNOSED WITH STUCK VALVE AND GEAR STUCK IN 3RD OR 2ND YEAR. VAN WOULDN'T DRIVE OVER 45 RPMS HAD TO EXIT FREEWAY FAST. RPMS ACTING SPORADICALLY FROM 0 TO 5 DROPPING RAPIDLY AND INCREASING. MY LIFE WAS AT RISKED DUE TO FAST TRAFFIC APPROACHING. SEMI'S, CARS AND TRUCKS HEADED TOWARDS ME AT 75 MPH.
NHTSA complaint #11352964 — an unverified report by a vehicle owner.
at 110,000 milesWaldorf, MD
VEHICLE SPEED CONTROL
THE ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY AND MAKING THIS A VERY DANGEROUS SITUATION WHERE INNOCENT PEOPLE CAN BE AT RISK OF ACCIDENT WITHOUT WARNING SINCE YOU DON'T HAVE STEERING OR BRAKES WHEN IT THE ENGINE SHUTS DOWN
NHTSA complaint #11339018 — an unverified report by a vehicle owner.
at 165,480 milesGalloway, OH
VEHICLE SPEED CONTROL
2010 DODGE TOWN & COUNTRY AIR BAG LIGHT ON WHICH CAUSES HORN NOT TO WORK AN CRUISE CONTROL.
NHTSA complaint #11327023 — an unverified report by a vehicle owner.
at 110,000 milesKalamazoo, MI
VEHICLE SPEED CONTROL
MY VEHICLE POWERS OFF FOR NO REASON WHILE DRIVING. IT'S BEEN DOING THIS FOR OVER A YEAR AND I'VE SPEND HUNDREDS OF DOLLARS TRYING TO FIGURE OUT WHAT'S WRONG. NOW IT'S DEAD EVERY MORNING WHEN WE TRY TO START IT. SERVICE CENTER SAYS IT IS THE TIPM AND WILL COST 1200.00 TO REPLACE.
NHTSA complaint #11161374 — an unverified report by a vehicle owner.
at 119,000 milesBandera, TX
VEHICLE SPEED CONTROL
VEHICLE STALLS WHILE DRIVING THE CAR ON CITY STREET AND HIGHWAY. NO WARNING AND IT LOSES ALL POWER. STEERING WHEEL LOCKS AND THE ONLY THING I CAN DO IS BRAKE TO STOP THE CAR. THIS HAS HAPPENED 3 TIMES NOW WITH MY KIDS IN THE CAR WITH ME. NOT SAFE AT ALL AND FOR SOME REASON MY VIN IS NOT IN THE RECALL ABOUT THIS ISSUE.
NHTSA complaint #11141655 — an unverified report by a vehicle owner.
at 120,000 milesEL Mirage, AZ
VEHICLE SPEED CONTROL
RANDOMLY LOSES POWER, SOMETIMES A SPLIT SECOND, OTHER TIMES A COMPLETE SHUT DOWN AND DOESN'T LET KEY GO. SOMETIMES IT CAUSES THINGS TO STOP WORKING, LIKE CRUISE CONTROL. MORE OFTEN WHEN LIGHTS ARE ON AND OTHER THINGS USED, LIKE A/C OR TURN SIGNALS. SOMETIMES WHEN ONLY LIGHTS ARE USED, AND SOMETIMES LIGHTS NOT EVEN ON.
NHTSA complaint #11051701 — an unverified report by a vehicle owner.
WES Columbia, SC
VEHICLE SPEED CONTROL
TL-CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY MINIVAN... CONTACT RECEIVED A TK HOLDINGS LETTER... CHRYSLER STATED VEHICLE IS OUT OF WARRANTY DUE TO MILEAGE...CONTACT STATED VEHICLE STALLED OUT WHILE SITTING IN TRAFFIC...VEHICLE STALLED AGAIN WHILE TURNING ONTO INTERSTATE GOING 20MPH...VEHICLE STALLED AGAIN ON HIGHWAY GOING 50MPH.. VEHICLE WAS BEING DRIVEN AT 25 MPH THROUGH RESIDENTIAL NEIGHBORHOOD... VEHICLE STALLED LOST ALL POWER. ...[XXX]...0 RECALLS ASSOCIATED WITH THIS VIN....[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11048008 — an unverified report by a vehicle owner.
at 83,000 milesCharlotte, NC
VEHICLE SPEED CONTROL
ALL WARNING LIGHTS ON DASH BOARD LIGHT UP WHILE DRIVING. WIPERS COME ON(WON'T SHUT OFF), IF CRUISE CONTROL IS ON GEARS WON'T CHANGE. HAPPENS ON CITY STREET AND HIGHWAY. PURCHASED IN 2014 HAS BEEN CHECKED 3 TIMES. TEMPORARY FIX 2 TIMES. THIRD TIME I WAS TOLD THE BEST GUESS WOULD COST $1,000.00. EMPHASIZED THAT THIS IS A GUESS. WHEN I STOP THE VEHICLE AND TAKE THE KEY OUT AND PUT IT BACK IN AND RESTART THE CAR IT HELPS.
NHTSA complaint #10906012 — an unverified report by a vehicle owner.
at 92,000 milesCheyenne, WY
VEHICLE SPEED CONTROL
ENGINE WILL SHUT OFF WHILE DRIVING, LOSS OF STEERING, CONTROL AND BRAKES OCCURS. THIS IS WHILE DRIVING ON A CITY STREET.
NHTSA complaint #10905540 — an unverified report by a vehicle owner.
at 119,875 milesRichmond, KY
VEHICLE SPEED CONTROL
VEHICLE STALLED (HIGHLY DANGEROUS, LOSS OF POWER STEERING AT HIGH SPEEDS): 2ND TIME IN LESS THAN 1 WEEK VEHICLE HAS STALLED WHILE DRIVING IN MOTION ON HIGHWAY BETWEEN SPEEDS OF 25MPH (1ST TIME) AND 45 MPH (2ND TIME). NO TURNS INVOLVED. WEATHER CONDITIONS WERE FAVORABLE WITH NO RAIN OR INCLEMENT WEATHER, BOTH WERE AT NIGHT 7-8PM TIMEFRAME @ APPROX 50 DEGREES F OUTSIDE AIR TEMP BOTH TIMES. VEHICLE IS A 2010 CHRYSLER TC WITH 4.0 LITER ENGINE. 119,875 MILES WHEN IT HAPPENED A SECOND TIME. 1ST TIME ESP LIGHT CAME ON, CANNOT CONFIRM THIS OCCURRED THE 2ND TIME. NO PRIOR INDICATIONS, NO PRIOR REPORTED PROBLEMS THAT I AM AWARE OF . SECOND OWNER, PURCHASED CAR UNDER WARRANTY @ APPROX. 44,000 MILES. VERY HARD TO UNDERSTAND HOW THIS HAS NOT BEEN DIAGNOSED GIVEN THE AMOUNT OF COMPLAINTS. I AM AN EXPERIENCED MECHANIC IN THE AVIATION FIELD, HAD THIS BEEN AN AIRCRAFT, THE FLEET WOULD BE GROUNDED.
NHTSA complaint #10819081 — an unverified report by a vehicle owner.
at 80,000 milesWolverine Lake, MI
VEHICLE SPEED CONTROL
WHILE HEADING TO MY SON'S HOCKEY TOURNAMENT IN MICHIGAN'S UP WITH A VAN LOADED WITH THE ENTIRE FAMILY, I WAS TRAVELING APPROXIMATELY 65 MPH WHEN THE VEHICLE BEGAN TO ACCELERATE FOR NO APPARENT REASON. I ATTEMPTED TO TURN OFF THE CRUISE BY PUSHING THE COAST BUTTON, I HIT THE BREAKS HOPING THAT WOULD STOP THE ACCELERATION (IT DIDN'T) AFTER ACCELERATING TO 80+ MPH, I BROKE THE CRUISE CONTROL LEVER OFF THE STEERING COLUMN AND PULLED ONTO THE SHOULDER. EVENTUALLY, THE VAN SLOWED AND THE ENGINE RPM'S DROPPED. IT WAS A HELLAVA WHITE KNUCKLE RIDE AND WE WERE ALL GLAD IT WAS OVER. HAVEN'T TRIED THE CRUISE CONTROL SINCE.
NHTSA complaint #10811413 — an unverified report by a vehicle owner.
at 76,000 milesPlainwell, MI
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING AND THE RPMS INCREASED. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH BOTH FEET AND THE ACCELERATOR PEDAL RETURNED TO ITS NORMAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CARBON BUILT UP IN THE THROTTLE BODY THAT NEEDED TO BE CLEANED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. UPDATED 09/21/15
NHTSA complaint #10734499 — an unverified report by a vehicle owner.
at 76,000 milesPlainwell, MI
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING AND THE RPMS INCREASED. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH BOTH FEET AND THE ACCELERATOR PEDAL RETURNED TO ITS NORMAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CARBON BUILT UP IN THE THROTTLE BODY THAT NEEDED TO BE CLEANED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. UPDATED 09/21/15
NHTSA complaint #10734499 — an unverified report by a vehicle owner.
at 72,000 milesMaple Grove, MN
VEHICLE SPEED CONTROL
OUT OF NOWHERE VEHICLE STOPS RUNNING, NO CHECK ENGINE LIGHTS, BUT VAN SHUTS OFF. THIS HAS HAPPENED A DOZEN OR SO TIMES IN THE LAST FEW WEEKS. TOOK THE VAN TO LOCAL SHOP FOR DIAGNOSTIC TEST. NO CODES APPEARED, TESTED FUEL PUMP AND EGR VALUE, NOT PROBLEMS THERE. MECHANIC UNABLE TO DETECT ISSUE. I'VE NOTICED OTHER COMPLAINTS ONLINE AND A RECALL FOR 2010 CHRYSLER T&C VANS, BUT NOT MY VEHICLE (BUILT ON 9/26/2012).
NHTSA complaint #10694224 — an unverified report by a vehicle owner.
at 60,000 milesLake Zurich, IL
VEHICLE SPEED CONTROL
AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME.
NHTSA complaint #10693829 — an unverified report by a vehicle owner.
at 65,000 milesLake Zurich, IL
VEHICLE SPEED CONTROL
DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A CHICAGO INTERSTATE. I ALMOST GOT HIT BY MULTIPLE CARS BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEROUSLY INJURED IF THE CASE BEHIND ME HAD HIT ME.
NHTSA complaint #10693838 — an unverified report by a vehicle owner.
at 63,000 milesLake Zurich, IL
VEHICLE SPEED CONTROL
AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON THE INTERSTATE. I ALMOST GOT HIT BY THE MULTIPLE CARS BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY WHOLE FAMILY WAS WITH ME. WE COULD HAVE BEEN SEVERELY INJURED!
NHTSA complaint #10693834 — an unverified report by a vehicle owner.
at 70,000 milesLake Zurich, IL
VEHICLE SPEED CONTROL
AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME.
NHTSA complaint #10693911 — an unverified report by a vehicle owner.
at 71,000 milesLake Zurich, IL
VEHICLE SPEED CONTROL
DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN AND THE ENGINE SHUTOFF WITHOUT ANY WARNING! I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME.
NHTSA complaint #10693913 — an unverified report by a vehicle owner.
Alma, MI
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO GRADUALLY SLOW THE VEHICLE DOWN BY CONSTANTLY DEPRESSING THE BRAKE PEDAL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/6/15*CN THE CONSUMER STATED THE VEHICLE ACCELERATED TWICE. THE CONSUMER STATED THE VEHICLE CONTINUED TO ACCELERATE EVEN WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL. UPDATED 04/14/15
NHTSA complaint #10684260 — an unverified report by a vehicle owner.
Syracuse, NYCrash
VEHICLE SPEED CONTROL
2010 CHRYSLER TOWN AND COUNTRY. CHRYSLER SUDDEN ACCELERATION *CN THE CONSUMER STATED AS SHE WAS MAKING A TURN, THE VEHICLE SUDDENLY ACCELERATED. BRAKING HAD NO AFFECT ON THE VEHICLE. SHE FELL OFF THE SEAT AND THE VEHICLE WENT OVER A CURB. IT CONTINUED TO GO DOWN A HILL AND CRASHED INTO A FENCE, THEN HIT SOME TREES, THE VEHICLE CONTINUED IN SPEED, WENT DOWN A CURB, CROSSED THE STREET, WENT OVER ANOTHER CURB AND OVER A PRIVATE PROPERTY AND THEN HIT ANOTHER FENCE. THE VEHICLE FINALLY CAME TO REST.
NHTSA complaint #10659587 — an unverified report by a vehicle owner.
at 79,840 milesLeslie, MI
VEHICLE SPEED CONTROL
APPEARS RELATED TO NHTSA ACTION NUMBER: DP14004 PROBLEM: SUDDEN UNINTENDED AND UNCONTROLLABLE ACCELERATION SUDDEN UNINTENDED ACCELERATION OF OUR 2010 CHRYSLER TOWN AND COUNTRY TOURING WAS EXPERIENCED ON 2 OCCASIONS (8/2/14 AND 12/5/14) NEARLY RESULTING IN A SERIOUS ACCIDENT ON EACH OCCURRENCE. BOTH INCIDENTS OCCURRED UNDER SIMILAR CIRCUMSTANCES. WHILE TRAVELING ON A FREEWAY @ APPROXIMATELY 65 MPH BEARING LEFT (EITHER TO CHANGE LANES OR ON A CURVE ) AND ACCELERATING, THE ACCELERATOR PEDAL DROPS TO THE FLOOR WITH UNCONTROLLED FULL THROTTLE ACCELERATION. BRAKING DID NOT STOP THE ACCELERATION AND EMERGENCY EVASIVE MANEUVERS WERE REQUIRED TO AVOID SERIOUS ACCIDENTS ON BOTH OCCASIONS. SHIFTING IN AND OUT OF NEUTRAL SEVERAL TIMES WAS PERFORMED AND EVENTUALLY THE ACCELERATOR RETURNED TO NORMAL OPERATION. I AM UNSURE WHAT CAUSED THE UNINTENDED ACCELERATION TO STOP. KEY INFORMATION IDENTICAL DURING BOTH INCIDENTS: 1. ENGINE OIL WAS CHANGED WITHIN DAYS OF EACH INCIDENT. OIL CHANGE REMINDER COUNTER WAS RESET USING MANUFACTURER RESET PROCEDURE. 2. LEFT TURN SIGNAL WAS ENGAGED. 3. TRAVELING AT APPROXIMATELY 65 MPH WHEN BEGINNING ACCELERATION (TRANSMISSION DOWNSHIFTED). 4. THROTTLE POSITION WAS APPROXIMATELY 30-40% THROTTLE TO ACCELERATE TO PASS OR GET UP TO SPEED AFTER A CURVED FREEWAY ENTRANCE RAMP. 5. VEHICLE HAD BEEN DRIVEN FOR APPROXIMATELY 25 MINUTES PRIOR TO SUDDEN ACCELERATION ON EACH OCCURRENCE (HOWEVER IN TWO COMPLETELY SEPARATE LOCATIONS). 6. THIS OCCURRED ON 2 OCCASIONS WITH 2 DIFFERENT DRIVERS. 7. BOTH INCIDENTS OCCURRED WHILE ON A FREEWAY. 8. DURATION OF INCIDENTS: APPROXIMATELY 10-20 SECONDS. THIS APPEARS TO BE A SOFTWARE BUG (I AM AN IT PROFESSIONAL AND ELECTRICAL ENGINEER BY DEGREE). THIS NEEDS TO BE FIXED IMMEDIATELY FOR THE SAFETY OF MY FAMILY AND THE GENERAL PUBLIC.
NHTSA complaint #10662678 — an unverified report by a vehicle owner.
at 85,000 milesGranite City, IL
VEHICLE SPEED CONTROL
WE HAVE HAD SEVERAL ISSUES THAT VEHICLE WILL NOT START. KEY TURNS BUT IGNITION SEEMS TO NOT ACKNOWLEDGE AND FAILS TO START VEHICLE. HAPPENED EVEN ON A FERRY ONE DAY. SO FAR, NO TOWING HAS BEEN NECESSARY. VERY WORRIED THAT IF ITS AN IGNITION ISSUES, WHAT IF WHILE DRIVING IT FAILS TO KEEP CAR MOVING? WE DRIVE A LOT OF MILES TO AND FROM FL AND IT IS VERY CONCERNING. MY LOCAL MECHANICS CANNOT FIND ANY ISSUES AND I FEEL CHRYSLER HAS NOT ADDRESSED PROPERLY.
NHTSA complaint #10644817 — an unverified report by a vehicle owner.
at 72,000 milesManson, IA
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS MERGED TO THE SHOULDER AND THE CONTACT ENGAGED THE SERVICE BRAKES. HOWEVER, THE BRAKES FAILED TO ENGAGE AND THE VEHICLE CONTINUED TO REV. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AFTER PLACING THE KEY INTO AUXILIARY MODE BUT THE FAILURE RECURRED ONCE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO INSTALL A RECORDER ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 35 MPH. ALL LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED, AND THE DOOR LOCKS, AIR CONDITIONING AND RADIO FAILED. THE DEALER ANALYZED THE RECORDING AND DIAGNOSED THAT THE WIN MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
NHTSA complaint #10644854 — an unverified report by a vehicle owner.
at 56,000 milesWillimaston, MI
VEHICLE SPEED CONTROL
DRIVING IN RESIDENTIAL AREA LESS THAN 20MPH, RPMS EXCEEDED 3000, HAD TO SET FOOT ON BREAK HARD TO HOLD BACK VEHICLE FROM ACCELERATING, GAS PEDAL DID NOT PHYSICALLY MOVE AND CRUISE CONTROL WAS NOT ON, PLACED VEHICLE IN NEUTRAL RPMS REMAINED HIGH, HAD TO SHUT DOWN VEHICLE. RESTARTED RPMS REMAINED IN NORMAL RANGE. SINCE INCIDENT VEHICLE RUNS VERY HOT, NO TROUBLE LIGHTS ON, OIL AND OTHER FLUID LEVELS SAFE. MOST RECENT SMELL OF "HOT" WIRING MELTING/BURNING SMELL. HOOD VERY HOT TO TOUCH AND COOL AIR TEMPERATURES FOR WEATHER CONDITIONS, BLOWS VERY HOT AIR THROUGH VENTS. REPORTED TO DEALERSHIP WAS TOLD NO TROUBLE LIGHTS NOT MUCH THEY CAN DO AS NO CURRENT RECALL.
NHTSA complaint #10617688 — an unverified report by a vehicle owner.
at 72,000 milesKearney, NE
VEHICLE SPEED CONTROL
TWICE MY VEHICLE SHUT OFF WHILE DRIVING ON A CITY ROAD AT APPROXIMATELY 35 MPH. THERE WERE NO DASH WARNINGS OTHER THAN THE ELECTRONIC STABILITY CONTROL ICON WAS LIT THE FIRST EPISODE. THE RADIO WAS WORKING, ALL OTHER DASH LIGHTING APPEARED NORMAL FOR A CAR IN OPERATION. I HAD BEEN DRIVING ABOUT 20 MINUTES, SO THE CAR WAS NOT "COLD". THE FIRST TIME, I DID NOT EVEN REALIZE THE CAR HAD STALLED UNTIL I NOTICED IT WAS LOSING SPEED AND THEN FOUND THE CAR WAS NOT RESPONDING TO THE GAS PEDAL. I COASTED INTO THE RIGHT LANE AND TURNED ONTO A SIDE STREET (THAT'S WHEN I REALIZED I HAD NO POWER STEERING, NO BRAKES, AND THE CAR WAS TRULY STALLED). I CONTINUED COASTING TO A STOP. I THEN PUT THE CAR IN PARK AND ATTEMPTED TO RESTART IT. IT RESTARTED IMMEDIATELY, RUNNING SMOOTHLY, SO I CONTINUED ON MY WAY HOME WONDERING WHAT COULD HAVE CAUSED IT TO DIE LIKE THAT? LESS THAN A MILE LATER, IT STALLED AGAIN! THIS TIME I PUT THE CAR IN NEUTRAL AND WHILE CRUISING/COASTING TURNED THE IGNITION KEY TO START TO TRY AND RE-START THE CAR. I THEN PUT THE TRANSMISSION BACK INTO DRIVE TO SEE IF IT HAD RESTARTED, AND SURE ENOUGH I WAS ON MY WAY AGAIN. NO OTHER INDICATORS OF AN ISSUE ON THE DASH. IT HAS NOT HAPPENED SINCE. I WENT OUT ON AN ERRAND LATER THAT EVENING AND THE EPISODE DID NOT REPEAT. I AM QUITE NERVOUS TO TAKE IT ON THE INTERSTATE. MY GOSH! WHAT IF I HAD BEEN ON THE INTERSTATE (75 MPH SPEED LIMIT) TURNING A CURVE, NO POWER STEERING, SLOWING TO A COAST AND PANICKED AS TO WHAT WAS WRONG? I HAVE AN APPOINTMENT WITH A MECHANIC DAY AFTER TOMORROW, BUT UNLESS A CODE WAS THROWN INDICATING AN ERROR, IT SEEMS TO BE A SOMEWHAT ISOLATED EVENT, OR AT LEAST INTERMITTENT EVENT. DEFINITELY SEEMS TO BE A SAFETY ISSUE.
NHTSA complaint #10565674 — an unverified report by a vehicle owner.
at 30,000 milesHighland, IN
VEHICLE SPEED CONTROL
I WAS ON TRAVELING ON THE INTERSTATE HEADING TO MY WORKPLACE. AT APPROXIMATELY 1:45 PM CT, I MOVED TO THE FAST LANE IN ORDER TO PASS A VEHICLE. WHEN I ACCELERATED, THE CAR SHIFTED INTO A HIGHER GEAR AND THEN I SAW THE RPM GAUGE GO ALMOST TO RED LINE - AS IF I PRESSED THE ACCELERATOR TO THE FLOOR. THE CAR ACCELERATED RAPIDLY AND I QUICKLY APPROACHED A DANGEROUS SPEED. TAKING MY FOOT OFF THE PEDAL DID NOT HELP. THERE WAS NO CAR MAT STUCK UNDER THE PEDAL AND PUMPING THE PEDAL DID NOT RESOLVE THE PROBLEM. WHEN BRAKING, THE CAR WAS FIGHTING THE BRAKES. I PLACED THE CAR INTO NEUTRAL AND THE CAR BEGAN TO SLOW DOWN (CURIOUSLY, THE RPMS ALSO DROPPED!) - WHEN I DROPPED BELOW THE SPEED LIMIT, I PUT THE CAR'S GEAR BACK IN DRIVE. THE CAR ONCE AGAIN ACCELERATED AND THE RPMS ROSE AGAIN AS IF I FLOORED THE PEDAL. I TRIED REPEATING MY SAME STEPS TO NO AVAIL AND THEN I ONCE AGAIN PLACED THE CAR IN NEUTRAL. DUE TO THE MASSIVE AMOUNTS OF SNOW IN THE AREA, THERE WAS NO SHOULDER FOR ME TO PULL ONTO (OCCUPIED BY SNOW PILES) AND THERE WERE NO NEARBY EXITS (I WAS TRAVELING NORTHBOUND ON I-294 HAVING JUST PASSED THE 95TH STREET EXIT - NEXT EXIT IS SEVERAL MILES AWAY) AND TO COMPOUND THE ISSUE, I HAD TRAFFIC IN FRONT AND BEHIND ME. THIS WAS A FREIGHTING SITUATION AND I DON'T USUALLY GET SCARED EASILY! I TOOK OUT MY CELL PHONE TO GET READY TO CALL 911. WHILE DOING THIS I WAS LOOKING FOR A SAFE TIME AND PLACE TO PUT THE CAR IN NEUTRAL WHERE I PLANNED TO JUST SHUT THE CAR OFF WHEN I COULD PULL OFF SOMEWHERE SO AS NOT TO KILL ANYONE (OR MYSELF)... THEN, JUST AS SPONTANEOUSLY AS THIS ALL OCCURRED, THE RPMS RETURNED TO NORMAL. I WAS ONCE AGAIN IN CONTROL OF THE CAR. I WOULD BE HAPPY TO LET INVESTIGATORS LOOK AT THE BLACK BOX DATA TO VERIFY MY CLAIM. I DO NOT WANT SOMEONE TO DIE OVER THIS ENGINEERING ISSUE. THANK YOU FOR YOUR INTEREST IN THIS MATTER.
NHTSA complaint #10563905 — an unverified report by a vehicle owner.
at 34,000 milesLittle River, SC
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING DOWNHILL WITH THE CRUISE CONTROL SET TO 55 MPH WHEN HE ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO MANEUVER THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 11/29/11
NHTSA complaint #10434108 — an unverified report by a vehicle owner.
at 8,100 milesStow, OH
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT ENGAGED HER FOOT UNDER THE ACCELERATOR PEDAL IN ORDER TO RELEASE. THE FAILURE RECURRED. HOWEVER, THERE WAS AN UNINTENDED INCREASE IN ACCELERATION AND AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO RECOMMENDED THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR INSPECTION. THE SECOND DEALER WAS ALSO WAS UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,100. UPDATED 10/21/11 *BF UPDATED 10/26/11
NHTSA complaint #10428435 — an unverified report by a vehicle owner.