FaultScore

FaultScore report

2004 Chrysler Town AND Country problems

Owners have filed 219 complaints about the 2004 Chrysler Town AND Country with NHTSA between 2004 and 2021. The largest single group is the fuel & propulsion. Across this model's run it ranks 15 of 24 worst.

C

FaultScore 41/100

Higher is worse. Measured against the other years of the Chrysler Town AND Country.

How this is worked out

The numbers

219

Complaints

16

Crashes reported

5

Fires reported

13

Injuries reported

71,000 mi

Median mileage at failure

Half of reported failures happened before this

28%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 14 vs 50 Severity 80 vs 50 Early failure 48 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 14
Against the median year of the Chrysler Town AND Country. 50 means typical for this model; 100 means roughly double.
Severity — 80
15.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 48
28% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Chrysler Town AND Country

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Chrysler Town AND Country

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 82,187 miles

Engine & Cooling 25 11.4%

Median failure at 70,500 miles

1 crashes, 3 fires · median 92,500 mi

Steering 22 10.0%

0 crashes, 1 fires · median 50,000 mi

Airbags 14 6.4%

5 crashes, 0 fires · median 60,000 mi

1 crashes, 0 fires · median 60,000 mi

Brakes 10 4.6%

1 crashes, 0 fires · median 30,655 mi

Lights 9 4.1%

Median failure at 99,000 miles

Body & Structure 9 4.1%

0 crashes, 1 fires · median 107,000 mi

Suspension 7 3.2%

Median failure at 64,918 miles

Equipment & Accessories 5 2.3%

Median failure at 18,000 miles

Seat Belts 5 2.3%

4 crashes, 0 fires · median 30,500 mi

Windows, Mirrors & Wipers 5 2.3%

Median failure at 15,000 miles

Acceleration & Cruise Control 5 2.3%

1 crashes, 0 fires · median 145,000 mi

Other & Unspecified 2 0.9%
Seats 2 0.9%

2 crashes, 0 fires · median 22,504 mi

Tires 2 0.9%

Median failure at 132,280 miles

Child Seats 1 0.5%

1 crashes, 0 fires · median 30,500 mi

Stability & Traction Control 1 0.5%

Median failure at 141,000 miles

Wheels 1 0.5%

Median failure at 141,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 8 32.0%
Body 4 16.0%
Rack AND Pinion 3 12.0%
Front 2 8.0%
Stabilizer BAR 2 8.0%
Hatchback/Liftgate 2 8.0%
AIR Conditioner 2 8.0%
Rear/Other 2 8.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 2.6%
1,000 – 9,999 miles 17 8.9%
10,000 – 24,999 miles 13 6.8%
25,000 – 49,999 miles 33 17.4%
50,000 – 74,999 miles 32 16.8%
75,000 – 99,999 miles 24 12.6%
100,000 – 149,999 miles 43 22.6%
150,000+ miles 23 12.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2004 peak 10 Jul 2021

NHTSA investigations into the 2004 Chrysler Town AND Country

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP14002 Opened 5 Sep 2014 Closed 6 Apr 2015 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Engine Stall After Refueling

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information reques...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 242,800 miles White Post, VA Fire

STEERING

IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER ONLINE LOOKED UP MORE INFORMATION AND FOUND OUT THAT THERE WAS A NHTSA CAMPAIGN:04V386000 CONCERNING THE UPPER POWER STEERING HOSE THAT MAY SPLIT THAT CAN CAUSE A FLUID LEAK THAT IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE LIKE WANT HAPPEN TO ME.I SEE THERE WAS NEVER A RECALL ON MY VEHICLE BUT SHOULD HAVE BEEN.MY VAN WAS IN MY FRIEND'S DRIVEWAY WHEN IT HAPPENED ON A SATURDAY.

NHTSA complaint #11143588 — an unverified report by a vehicle owner.

at 145,000 miles West Sunbury, PA Crash

VEHICLE SPEED CONTROL

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

NHTSA complaint #10967905 — an unverified report by a vehicle owner.

at 145,000 miles West Sunbury, PA Crash

SERVICE BRAKES

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

NHTSA complaint #10967905 — an unverified report by a vehicle owner.

at 30,000 miles Gainsville, VA Crash

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK AND INTO DRIVE, CAUSING THE VEHICLE TO ROLL AWAY AND CRASH INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, A FAILURE CODE WAS NOT LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000.

NHTSA complaint #10511701 — an unverified report by a vehicle owner.

at 92,000 miles Westport, MA Crash

AIR BAGS

AFTER IMPACT WITH A HIGH CURB IN A PARKING LOT DOING APPROXIMATELY 5 MILES PER HOUR, BOTH FRONT AIR BAGS DEPLOYED. THIS SEEMS TO BE AN ISSUE IN A 2005 RECALL BY CHRYSLER BUT NOT THE 2004. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE DEALT WITH IMMEDIATELY.

NHTSA complaint #10426278 — an unverified report by a vehicle owner.

at 124,000 miles Brooklyn, NY Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE ORIGINATED FROM THE DRIVER SIDE SLIDING DOOR PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE PANEL TO THE DOOR AND THE DRIVER'S POWER SEAT. THE DOOR AND DRIVER SEAT WERE ONLY ABLE TO BE OPERATED MANUALLY AND NOT AUTOMATIC. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 130,000.

NHTSA complaint #10345616 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Sun. City, AZ

EXTERIOR LIGHTING

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

NHTSA complaint #11424165 — an unverified report by a vehicle owner.

Sun. City, AZ

ELECTRICAL SYSTEM

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

NHTSA complaint #11424165 — an unverified report by a vehicle owner.

Sun. City, AZ

VISIBILITY/WIPER

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

NHTSA complaint #11424165 — an unverified report by a vehicle owner.

Clarksville, TN

POWER TRAIN

I'M DRIVING AND SOME HOW IT SEEMS LIKE MY TRANSMISSION IS SLIPPING AND IT WILL GO BACK TO THE ACTUAL DRIVING PATTERN IN ABOUT 5 TO 6 MIN AFTER IT STALLS

NHTSA complaint #11255673 — an unverified report by a vehicle owner.

Chicago, IL

AIR BAGS

THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M DRIVING ON THE STREET AND THE HIGHWAY THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR MOST PART OF MY DRIVING. THIS IS THE ONLY CAR I HAVE AND I DRIVE ALL THE TIME THE LIGHT WILL TURN ON MOSTLY WHILE I'M DRIVING AND SOMETIMES WHILE IT'S PARK THE LIGHT STAYS ON

NHTSA complaint #11244134 — an unverified report by a vehicle owner.

at 242,800 miles White Post, VA Fire

STEERING

IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER ONLINE LOOKED UP MORE INFORMATION AND FOUND OUT THAT THERE WAS A NHTSA CAMPAIGN:04V386000 CONCERNING THE UPPER POWER STEERING HOSE THAT MAY SPLIT THAT CAN CAUSE A FLUID LEAK THAT IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE LIKE WANT HAPPEN TO ME.I SEE THERE WAS NEVER A RECALL ON MY VEHICLE BUT SHOULD HAVE BEEN.MY VAN WAS IN MY FRIEND'S DRIVEWAY WHEN IT HAPPENED ON A SATURDAY.

NHTSA complaint #11143588 — an unverified report by a vehicle owner.

at 200,000 miles Nixa, MO

STRUCTURE:BODY

THE SLIDING REAR DOOR ON DRIVER SIDE WON'T STAY LATCHED/ SHUT.

NHTSA complaint #11120456 — an unverified report by a vehicle owner.

at 141,000 miles Chicago, IL

WHEELS

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

NHTSA complaint #11113955 — an unverified report by a vehicle owner.

at 141,000 miles Chicago, IL

SUSPENSION

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

NHTSA complaint #11113955 — an unverified report by a vehicle owner.

at 141,000 miles Chicago, IL

ELECTRONIC STABILITY CONTROL (ESC)

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

NHTSA complaint #11113955 — an unverified report by a vehicle owner.

at 70,000 miles Bear, DE

ENGINE

AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIBLE TO PULL OUT IN TRAFFIC AFTER FILLING THE TANK.

NHTSA complaint #11111336 — an unverified report by a vehicle owner.

at 70,000 miles Bear, DE

FUEL/PROPULSION SYSTEM

AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIBLE TO PULL OUT IN TRAFFIC AFTER FILLING THE TANK.

NHTSA complaint #11111336 — an unverified report by a vehicle owner.

at 145,003 miles Raleigh, NC

AIR BAGS

AUTO

NHTSA complaint #11102980 — an unverified report by a vehicle owner.

at 145,003 miles Raleigh, NC

STRUCTURE:BODY

AUTO

NHTSA complaint #11102980 — an unverified report by a vehicle owner.

at 145,003 miles Raleigh, NC

SERVICE BRAKES

AUTO

NHTSA complaint #11102980 — an unverified report by a vehicle owner.

at 190,000 miles Page, AZ

AIR BAGS

MY AIR BAG LIGHT CAME ON ABOUT 2 WEEKS AGO. IT NOW STAYS ON MOST OF THE TIME.

NHTSA complaint #11058021 — an unverified report by a vehicle owner.

at 134,000 miles Brodnax, VA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18

NHTSA complaint #11032976 — an unverified report by a vehicle owner.

at 134,000 miles Brodnax, VA

STEERING

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18

NHTSA complaint #11032976 — an unverified report by a vehicle owner.

at 134,000 miles Brodnax, VA

ENGINE

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18

NHTSA complaint #11032976 — an unverified report by a vehicle owner.

at 263,980 miles Fort Worth, TX

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO MORITZ CHRYSLER JEEP DODGE RAM (9101 CAMP BOWIE BLVD, FORT WORTH, TX 76116) WHERE IT WAS DIAGNOSED THAT THE POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 263,980.

NHTSA complaint #11030392 — an unverified report by a vehicle owner.

at 263,980 miles Fort Worth, TX

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO MORITZ CHRYSLER JEEP DODGE RAM (9101 CAMP BOWIE BLVD, FORT WORTH, TX 76116) WHERE IT WAS DIAGNOSED THAT THE POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 263,980.

NHTSA complaint #11030392 — an unverified report by a vehicle owner.

at 172,000 miles Central, SC

POWER TRAIN

THE CAR WILL SOMETIMES CUT OFF AFTER FUELING AND SNELLS IF GAS FUMES. THE SERVICE ENGINE LIGHT CAME ON AND TGE CAR WOULD NOT PULL IN DRIVE LATER CAR WILL NOT ENGAGE IN THE REVERSE GEAR. CAR HAS BEEN SITTING FOR ALMOST 2 MONTHS SINCE THUS HAPPENED. THE CAR NOT PULLING WAS WHILE DRIVING HAD TO BE TOWED HOME.

NHTSA complaint #11022520 — an unverified report by a vehicle owner.

at 172,000 miles Central, SC

FUEL/PROPULSION SYSTEM

THE CAR WILL SOMETIMES CUT OFF AFTER FUELING AND SNELLS IF GAS FUMES. THE SERVICE ENGINE LIGHT CAME ON AND TGE CAR WOULD NOT PULL IN DRIVE LATER CAR WILL NOT ENGAGE IN THE REVERSE GEAR. CAR HAS BEEN SITTING FOR ALMOST 2 MONTHS SINCE THUS HAPPENED. THE CAR NOT PULLING WAS WHILE DRIVING HAD TO BE TOWED HOME.

NHTSA complaint #11022520 — an unverified report by a vehicle owner.

at 75,250 miles Scotts Valley, CA

FUEL/PROPULSION SYSTEM

PURCHASED VAN USED FROM A TOYOTA DEALERSHIP IN MAY OF 2010. REPORTED WITHIN DAYS TO DEALERSHIP THAT VAN HAD A STUTTER WHEN AT IDLE. THEY GAVE IT A TUNE UP BUT IT DID NOT RESOLVE THE ISSUE. WARRANTY PURCHASED WITH VAN DID NOT COVER THE FUEL SYSTEM. STUTTERING CONTINUED AND BECAME WORSE AS THE YEARS WENT BY. VAN BEGAN TO DIE WHEN IDLING, ESPECIALLY IF TURNING LEFT WHICH PUT US IN DANGER A NUMBER OF TIMES. ALSO, WE SMELLED FUEL. WE REPLACED THE TANK IN 2013. HOWEVER, OUR MECHANIC INFORMED US AT THE TIME THAT IT HAD A DESIGN FLAW AND THE SAME ISSUES WOULD OCCUR IN A MATTER OF TIME. TANK WAS FINE FOR TWO YEARS. WITHIN A MONTH OF THE WARRANTY EXPIRING IT BEGAN TO STUTTER AT IDLE AGAIN. IT HELPS TO NOT FILL THE TANK COMPLETELY. HOWEVER, IT SMELLS OF FUEL AND CONTINUES TO STUTTER AT IDLE. WE WILL NOT SPEND ANOTHER $1500 TO REPLACE THE TANK AS WITH THE DESIGN FLAW THE ISSUE WILL JUST REOCCUR. CHRYSLER NEEDS TO RECALL THE GAS TANK AND CREATE A DESIGN FREE OF FAULTS.

NHTSA complaint #11013931 — an unverified report by a vehicle owner.

at 187,000 miles Alton, IL

EXTERIOR LIGHTING

FOUND BOTH BRAKE LIGHTS STAYING ON AFTER APPLYING BRAKE OR USING REMOTE DOOR LOCKS ON KEY. LIGHTS WILL GO OFF EVENTUALLY, BUT DRIVING IS NOT SAFE. PULLED FUSE AND BRAKE SWITCH- LIGHTS STILL ON.

NHTSA complaint #11004271 — an unverified report by a vehicle owner.