Acura Legend vs Volkswagen Routan

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Acura Legend	Volkswagen Routan
Complaints on file	505	1,249
Model years covered	1986–1995	2008–2014
Worst model year	1993	2009
Best model year	1995	2012
Crashes reported	73	23
Fires reported	17	16
Injuries reported	43	35
Deaths reported	0	0
Most complained-about part	Equipment & Accessories	Electrical System
Share of complaints involving harm	26.3%	5.9%

Acura Legend by year

17 9 42 47 45 158 111 30 26 20

86 87 88 89 90 91 92 93 94 95

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Equipment & Accessories 109 21.6%

Brakes 70 13.9%

Airbags 52 10.3%

Acceleration & Cruise Control 41 8.1%

Transmission & Drivetrain 39 7.7%

Engine & Cooling 30 5.9%

Electrical System 24 4.8%

Seat Belts 23 4.6%

Volkswagen Routan by year

3 460 359 302 115 8 2

08 09 10 11 12 13 14

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 456 36.5%

Engine & Cooling 207 16.6%

Brakes 106 8.5%

Steering 76 6.1%

Transmission & Drivetrain 70 5.6%

Fuel & Propulsion 61 4.9%

Other & Unspecified 57 4.6%

Stability & Traction Control 36 2.9%