FaultScore

BMW 740I vs Chevrolet Captiva

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW 740I Chevrolet Captiva
Complaints on file 186 465
Model years covered 1993–2024 2011–2015
Worst model year 1993 2014
Best model year 2017 2012
Crashes reported 14 17
Fires reported 7 13
Injuries reported 11 24
Deaths reported 0 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 17.2% 11.6%

BMW 740I by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 39 21.0%
Electrical System 24 12.9%
Brakes 15 8.1%
Transmission & Drivetrain 11 5.9%
Airbags 11 5.9%
Suspension 11 5.9%
Other & Unspecified 11 5.9%
Fuel & Propulsion 10 5.4%

Chevrolet Captiva by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 140 30.1%
Engine & Cooling 98 21.1%
Steering 19 4.1%
Airbags 14 3.0%
Body & Structure 14 3.0%