BMW IX vs Chevrolet Captiva
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | BMW IX | Chevrolet Captiva |
|---|---|---|
| Complaints on file | 186 | 465 |
| Model years covered | 2022–2025 | 2011–2015 |
| Worst model year | 2024 | 2014 |
| Best model year | 2025 | 2012 |
| Crashes reported | 67 | 17 |
| Fires reported | 5 | 13 |
| Injuries reported | 21 | 24 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Driver Assist & Collision Avoidance | Electrical System |
| Share of complaints involving harm | 50% | 11.6% |
BMW IX by year
What breaks
Driver Assist & Collision Avoidance
50
26.9%
Electrical System
32
17.2%
Other & Unspecified
18
9.7%
Acceleration & Cruise Control
14
7.5%
Airbags
13
7.0%
Brakes
12
6.5%
Transmission & Drivetrain
11
5.9%
Steering
10
5.4%
Chevrolet Captiva by year
What breaks
Electrical System
140
30.1%
Engine & Cooling
98
21.1%
Other & Unspecified
57
12.3%
Transmission & Drivetrain
34
7.3%
Stability & Traction Control
27
5.8%
Steering
19
4.1%
Airbags
14
3.0%
Body & Structure
14
3.0%