FaultScore

BMW X5 SAV vs Acura CL

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW X5 SAV Acura CL
Complaints on file 293 731
Model years covered 2003–2013 1997–2004
Worst model year 2007 2001
Best model year 2013 1998
Crashes reported 14 49
Fires reported 5 4
Injuries reported 13 35
Deaths reported 0 7
Most complained-about part Airbags Transmission & Drivetrain
Share of complaints involving harm 10.9% 13%

BMW X5 SAV by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 57 19.5%
Engine & Cooling 48 16.4%
Brakes 32 10.9%
Seats 13 4.4%
Acceleration & Cruise Control 10 3.4%

Acura CL by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks