FaultScore

Buick Century vs Saturn ION

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Buick Century Saturn ION
Complaints on file 2,393 5,471
Model years covered 1981–2005 2003–2008
Worst model year 1999 2006
Best model year 2005 2005
Crashes reported 184 334
Fires reported 48 23
Injuries reported 128 175
Deaths reported 4 4
Most complained-about part Engine & Cooling Steering
Share of complaints involving harm 15.2% 9.8%

Buick Century by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Saturn ION by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 1,724 31.5%
Electrical System 1,598 29.2%
Fuel & Propulsion 583 10.7%
Engine & Cooling 288 5.3%
Airbags 263 4.8%
Lights 106 1.9%