263 of the
5,471 complaints filed about the Saturn ION
are about the airbag system —
5% of everything owners reported.
The worst model year for it is 2007.
The contact owns a 2003 Saturn Ion. The contact stated that occasionally the key failed to turn while in the ignition. The vehicle was slow to start. The contact had to avoid bumps in the roadway while driving. The lock symbol was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 14V171000 (Electrical System) and 14V047000 (Air Bags, Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, who declined to service the recall repairs due to an insurance issue. The vehicle was not diagnosed or repaired. The contact called another unknown local dealer, who informed the contact to place the vehicle in park(P) and restart the vehicle, and the symbol turned off. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer was contacted and opened a claim and informed the contact that a technician would be sent to the residence, but the technician failed to show up. The failure mileage was approximately 60,000. Parts distribution disconnect.
NHTSA complaint #11612866 — an unverified report by a vehicle owner.
The contact owns a 2004 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated that the key was stuck in the ignition. The failure was intermittent. The vehicle was taken to the dealer, who replaced the ignition switch and the ignition lock cylinder; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact related the failure to NHTSA Campaign Numbers: 14V047000 (Air Bags, Electrical System) and 14V171000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
NHTSA complaint #11530643 — an unverified report by a vehicle owner.
Hello I am reaching out to complain about Courtesy Chevrolet - San Diego. I’ve been trying to get my car serviced in order to fIx the recalls. Unfortunately I have not been successful. I called the dealer to make an appointment but the dealer told me that the car has been discontinued and they can’t find the parts. The suggested to call somewhere else.
NHTSA complaint #11515552 — an unverified report by a vehicle owner.
The contact owned a 2006 Saturn Ion. The contact stated while driving at 50 mph and there was a stopped vehicle in the middle of the road, in order to avoid crashing the contact veered to the right lane but crashed into the rear of a truck. The air bags failed to deploy. A police report was not filed. The contact sustained neck, shoulder, arm, and chest injuries that required medical attention. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact was relating the failure to NHTSA campaign number: 14V047000 (Air bags, Electrical system). The manufacturer had been informed of the failure and informed the contact to file for the class action lawsuit. The failure mileage was 90,000.
NHTSA complaint #11425122 — an unverified report by a vehicle owner.
THE RPMS JUMP AROUND AND THE A/C MAKES NOISE AND LIGHTS FLICKER AT TIMES. THE CAR WILL JUST STALL IN THE MIDDLE OF AN INTERSECTION OR WHEN I'M TURNING ONTO ANOTHER ROAD. IT'S QUITE SCARY WITH CHILDREN IN THE CAR. MY MAIN CONCERN IS A LARGE SUV PUT IT IN REVERSE AND HIT THE FRONT OF MY CAR BEFORE ENDING UP ON THE HOOD NEAR THE WINDSHIELD. SHE WAS GOING PRETTY FAST AND PUSHED MY CAR PRETTY FAR BUT NO AIRBAG! THEN ON A SEPARATE OCCASION I WAS DOING 55 MILES WHEN A LARGE ANIMAL DARTED OUT IN FRONT OF ME. MY FRONT END AND RADIATOR AND FRONT END WERE SHOT. EVEN SPLIT MY PASSENGER SIDE DASH OPEN AND HAD TO BE TOWED OFF BUT NO AIRBAGS!! EXACTLY HOW DO I HAVE TO BE GOING FOR ME TO HAVE PROTECTION????
NHTSA complaint #11400399 — an unverified report by a vehicle owner.
WHEN I PUT THE CAR IN PARK THE KEY DOSENT WANT TO COME OUT THERES SOMETHING WRONG WITH THE IGNITION. AND THE RED AIR BAG DOSENT SHUT OFF FROM THE DASHBOARD IT STAYS RED.
NHTSA complaint #11388716 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH THE PASSENGER SIDE OF THE VEHICLE WAS SEVERELY DAMAGED BUT NO AIR BAGS HAD DEPLOYED. THE DRIVER SUSTAINED AN INJURED NECK AND WAS TRANSPORTED TO THE HOSIPITAL. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 174,000.
NHTSA complaint #11374991 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, ANOTHER VEHICLE IN THE OPPOSITE DIRECTION DROVE HEAD FIRST INTO HIS VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AT THE SCENE. THE CONTACT AND HIS SON WERE TREATED FOR INJURIES AT THE SCENE AND WERE TRANSPORTED TO A LOCAL HOSPITAL. THE CONTACT WAS TREATED FOR CHEST, NECK AND BACK INJURIES. THE CONTACT 'S SON SUSTAINED INJURIES TO HIS NECK AND HIS BACK. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT TOW YARD. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 138,000.
NHTSA complaint #11311676 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING, AN UNUSUAL TAPPING NOISE WAS HEARD UNDER THE DASHBOARD. THE CONTACT ALSO MENTIONED THAT THE FRONT PASSENGER SEAT AIR BAG WARNING INDICATOR FLICKERED ON AND OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11270531 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND WAS UNABLE TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM), 14V153000 (STEERING), AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT DID NOT RECIEVE ANY RECALL NOTIFICATIONS, BUT STATED THAT THE VEHICLE WAS EXPERIENCING FAILURES RELATED TO THE RECALL CAMPAIGNS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS. THE RESULTS WERE NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11232874 — an unverified report by a vehicle owner.
IN JANUARY 2016 WHILE DRIVING ON HIGHWAY TO WORK I HAD BEAR TO THE RIGHT AT AN INTERSECTION FROM 1-90 TO 1-76, WHEELS/STEERING LOCKED OR SOMETHING AND I ENDED UP SPINNING OFF ROADWAY. HIT DIVISION EMBANKMENT CRASHING FRONT END AND MY AIR BAGS NEVER DEPLOYED. TRACTION IN THE CAR I LATER FOUND OUT WAS NOT ENGAGING WHEN IT SHOULD HAVE BEEN. NOW CAR'S TRACTION DOES NOT WORK IF IT EVER REALLY DID. I HAVE BEEN IN TOUCH WITH GM COMPLAINTS DEPARTMENT AND NOW I HAVE BEEN ASSIGNED A CASE NUMBER BUT THIS IS ABOUT RECALLS ON Y VEHICLE THAT I DO NOT KNOW THEY REALLY ARE BECAUSE SATURN WANTS ME TO PAY TO GET THIS INFORMATION. I ASKED WHY BUT DID NOT GET AN ANSWER. ONLY WAS TOLD THAT RECALLS ARE VIN SPECIFIC AND I NEEDED TO GO TO HTTPS://WWW.VINCHECKPRO.COM/VIN-REGISTER. NOW MY VEHICLE HAS A CONTROL BOARD THAT IS GOING HAYWIRE LITERALLY. GUAGES BLINKING ON AND OFF, SPEEDOMETER ACTING LIKE A WINDSHIELD WIPER, OIL LIGHT, BRAKE LIGHT, AIRBAG SYMBOL, BATTERY SYMBOL, RADIO BLINKING IN AND OUT RANDOMLY. FUEL AND TEMP GUAGES NOT MOVING AT ALL. KEY STICKS AND CAR WON'T TURN COMPLETELY OFF AT TIMES. CHIMES WONT STOP AND MORE.
NHTSA complaint #11191607 — an unverified report by a vehicle owner.
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. CONSUMER STATES THAT THEY WERE NEVER NOTIFIED OF RECALL AND DURING AN AUTO ACCIDENT AIRBAGS DID NOT DEPLOY. *LD
NHTSA complaint #11131268 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 SATURN ION. IN OCTOBER OF 2016, WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS SUDDENLY DEPRESSED. HOWEVER, THE CONTACT CRASHED INTO THE REAR OF A VEHICLE AND, IN TURN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE LOCAL DEALER WAS NOT CONTACTED TO DIAGNOSE AND REPAIR THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. IN DECEMBER OF 2017, WHILE DRIVING AT UNKNOWN SPEEDS, A PICK-UP TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, WHICH REQUIRED MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO BODY MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 43,000. ADDITIONALLY, WHILE DRIVING, THE STEERING SEIZED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL GMC DEALER IN BAKERSFIELD, CALIFORNIA WHERE IT WAS DIAGNOSED THAT THE LOCKING SYSTEM AND IGNITION KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11099248 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, A VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT AND PASSENGER REQUIRED MEDICAL ATTENTION FOR HEAD INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD AND DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OF THE AIR BAG DEPLOYMENT FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #11081523 — an unverified report by a vehicle owner.
RECEIVED RECALL NOTICE ABOUT 3 YEARS AGO REGARDING FUEL TANK. HOWEVER, IT SPECIFIED CERTAIN STATES OF ORIGIN. I DISREGARDED NOTICE SINCE I WAS NOT RESIDING IN ONE OF THOSE STATES. MY CAR PERIODICALLY SMELLS OF GAS, MY CHECK ENGINE LIGHT AND LOW PERFORMANCE LIGHT GOES ON/OFF AND MY MECHANIC SUGGESTED RECALL. MY SUSPENSION ISSUES HAVE REQUIRED REPLACEMENT OF BEARING AND SWAY BAR ON MORE THAN ONE OCCASION. MY PASSENGER AIRBAG LIGHT STAYS ON ALL THE TIME AND DINGS AS A REMINDER EVERY TIME I START MY VEHICLE.
NHTSA complaint #11043158 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2006 SATURN ION. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 35 MPH, HE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER RECEIVED INJURIES TO THE FACE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA complaint #10991249 — an unverified report by a vehicle owner.
I HYDRAPLAINED, DID A 360 AND GOT HIT HEAD ON. I HAD MY SET BELT ON, BUT IT DID NOT CATCH AND LOCK IN PLACE, AND THE AIR BAG DID NOT INFLATE....TO STOP ME FROM HITTING TO REAR VIEW MIRROR WITH MY HEAD, MY CHEST ON THE SHEARING WHEEL AND MY LEGS WITH THE UNDER PART OF THE DASH...I WAS ON A MAIN HWY...I DO NOT HAVE THE POLICE REPORT , BUT I DO HAVE A FEW PICTURE..
NHTSA complaint #10984760 — an unverified report by a vehicle owner.