FaultScore

Chevrolet Captiva vs BMW 335I

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chevrolet Captiva BMW 335I
Complaints on file 465 1,136
Model years covered 2011–2015 2007–2016
Worst model year 2014 2008
Best model year 2012 2015
Crashes reported 17 43
Fires reported 13 45
Injuries reported 24 22
Deaths reported 0 3
Most complained-about part Electrical System Fuel & Propulsion
Share of complaints involving harm 11.6% 9.9%

Chevrolet Captiva by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 140 30.1%
Engine & Cooling 98 21.1%
Steering 19 4.1%
Airbags 14 3.0%
Body & Structure 14 3.0%

BMW 335I by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 278 24.5%
Airbags 192 16.9%
Engine & Cooling 175 15.4%
Electrical System 147 12.9%
Steering 36 3.2%
Lights 32 2.8%