Dodge Sprinter 2500 vs Smart Fortwo

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Dodge Sprinter 2500 Smart Fortwo
Complaints on file 190 475
Model years covered 2001–2013 2005–2019
Worst model year 2008 2008
Best model year 2004 2017
Crashes reported 1 28
Fires reported 11 68
Injuries reported 3 22
Deaths reported 0 1
Most complained-about part Airbags Engine & Cooling
Share of complaints involving harm 7.9% 25.1%

Dodge Sprinter 2500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 54 28.4%
Engine & Cooling 45 23.7%
Electrical System 20 10.5%
Fuel & Propulsion 13 6.8%
Transmission & Drivetrain 9 4.7%
Lights 8 4.2%
Other & Unspecified 7 3.7%
Body & Structure 6 3.2%

Smart Fortwo by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 106 22.3%
Seat Belts 35 7.4%
Brakes 20 4.2%