FaultScore

Dodge Sprinter 3500 vs Volkswagen Eurovan

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Dodge Sprinter 3500 Volkswagen Eurovan
Complaints on file 113 282
Model years covered 2004–2012 1992–2004
Worst model year 2008 1993
Best model year 2007 1997
Crashes reported 0 9
Fires reported 3 28
Injuries reported 0 9
Deaths reported 0 0
Most complained-about part Airbags Engine & Cooling
Share of complaints involving harm 2.7% 16.3%

Dodge Sprinter 3500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 44 38.9%
Engine & Cooling 28 24.8%
Electrical System 11 9.7%
Transmission & Drivetrain 7 6.2%
Brakes 7 6.2%
Acceleration & Cruise Control 3 2.7%
Lights 3 2.7%
Fuel & Propulsion 3 2.7%

Volkswagen Eurovan by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 57 20.2%
Equipment & Accessories 15 5.3%
Brakes 14 5.0%
Seat Belts 14 5.0%
Transmission & Drivetrain 13 4.6%
Seats 13 4.6%