Ford Club Wagon vs Volkswagen EOS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Club Wagon	Volkswagen EOS
Complaints on file	220	550
Model years covered	1985–2001	2007–2016
Worst model year	1997	2009
Best model year	1993	2010
Crashes reported	16	24
Fires reported	14	6
Injuries reported	8	12
Deaths reported	1	0
Most complained-about part	Brakes	Airbags
Share of complaints involving harm	17.7%	7.6%

Ford Club Wagon by year

1 2 1 1 9 5 5 18 15 24 23 24 40 35 9 6 2

85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 59 26.8%

Engine & Cooling 29 13.2%

Tires 18 8.2%

Electrical System 17 7.7%

Fuel & Propulsion 13 5.9%

Steering 12 5.5%

Acceleration & Cruise Control 12 5.5%

Transmission & Drivetrain 10 4.5%

Volkswagen EOS by year

54 62 123 84 21 114 32 47 7 6

07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 168 30.5%

Transmission & Drivetrain 102 18.5%

Engine & Cooling 56 10.2%

Electrical System 51 9.3%

Brakes 34 6.2%

Other & Unspecified 28 5.1%

Body & Structure 19 3.5%

Fuel & Propulsion 17 3.1%