Ford Transit Connect vs Mazda CX-9

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Transit Connect	Mazda CX-9
Complaints on file	742	1,827
Model years covered	2010–2023	2007–2023
Worst model year	2014	2012
Best model year	2021	2020
Crashes reported	27	92
Fires reported	9	15
Injuries reported	16	38
Deaths reported	0	0
Most complained-about part	Transmission & Drivetrain	Brakes
Share of complaints involving harm	7%	7.9%

Ford Transit Connect by year

56 30 35 38 159 79 146 33 32 72 40 14 7 1

10 11 12 13 14 15 16 17 18 19 20 21 22 23

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 99 13.3%

Windows, Mirrors & Wipers 76 10.2%

Other & Unspecified 75 10.1%

Brakes 73 9.8%

Electrical System 71 9.6%

Body & Structure 67 9.0%

Engine & Cooling 62 8.4%

Steering 32 4.3%

Mazda CX-9 by year

98 234 66 194 209 263 80 73 45 142 78 167 75 26 47 13 17

07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 436 23.9%

Engine & Cooling 369 20.2%

Transmission & Drivetrain 162 8.9%

Suspension 148 8.1%

Airbags 135 7.4%

Other & Unspecified 120 6.6%

Electrical System 85 4.7%

Steering 60 3.3%