FaultScore

Hyundai Excel vs Mercedes Benz GLK350

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Hyundai Excel Mercedes Benz GLK350
Complaints on file 424 1,046
Model years covered 1986–2001 2006–2015
Worst model year 2015
Best model year 2011
Crashes reported 28 58
Fires reported 46 20
Injuries reported 32 33
Deaths reported 1 6
Most complained-about part Engine & Cooling Airbags
Share of complaints involving harm 25.2% 11.2%

Hyundai Excel by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 85 20.0%
Seat Belts 31 7.3%
Brakes 20 4.7%
Fuel & Propulsion 19 4.5%
Body & Structure 15 3.5%

Mercedes Benz GLK350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 624 59.7%
Brakes 37 3.5%
Steering 34 3.3%
Suspension 25 2.4%