FaultScore

Mazda Navajo vs Chevrolet Captiva

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mazda Navajo Chevrolet Captiva
Complaints on file 187 465
Model years covered 1990–1994 2011–2015
Worst model year 2014
Best model year 2012
Crashes reported 8 17
Fires reported 3 13
Injuries reported 7 24
Deaths reported 0 0
Most complained-about part Brakes Electrical System
Share of complaints involving harm 9.6% 11.6%

Mazda Navajo by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 30 16.0%
Tires 22 11.8%
Engine & Cooling 18 9.6%
Transmission & Drivetrain 17 9.1%
Windows, Mirrors & Wipers 15 8.0%
Body & Structure 14 7.5%
Acceleration & Cruise Control 13 7.0%
Suspension 12 6.4%

Chevrolet Captiva by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 140 30.1%
Engine & Cooling 98 21.1%
Steering 19 4.1%
Airbags 14 3.0%
Body & Structure 14 3.0%