FaultScore

Mercedes Benz ML350 vs Hyundai Santa FE Sport

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz ML350 Hyundai Santa FE Sport
Complaints on file 651 1,559
Model years covered 2001–2009 2013–2018
Worst model year 2006 2017
Best model year 2005 2015
Crashes reported 43 22
Fires reported 80 106
Injuries reported 35 14
Deaths reported 0 0
Most complained-about part Engine & Cooling Engine & Cooling
Share of complaints involving harm 24.3% 9.1%

Mercedes Benz ML350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 86 13.2%
Steering 74 11.4%
Seats 62 9.5%
Airbags 61 9.4%
Brakes 47 7.2%
Lights 28 4.3%

Hyundai Santa FE Sport by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks