FaultScore

Mercury Mariner Hybrid vs Volkswagen Atlas Cross Sport

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercury Mariner Hybrid Volkswagen Atlas Cross Sport
Complaints on file 314 779
Model years covered 2006–2012 2020–2025
Worst model year 2008 2021
Best model year 2010 2025
Crashes reported 8 24
Fires reported 0 6
Injuries reported 1 14
Deaths reported 0 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 2.9% 5.6%

Mercury Mariner Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 69 22.0%
Brakes 62 19.7%
Steering 41 13.1%
Acceleration & Cruise Control 20 6.4%
Other & Unspecified 9 2.9%

Volkswagen Atlas Cross Sport by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks