FaultScore

Toyota Grand Highlander vs Chrysler Pacifica Plug-In Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Toyota Grand Highlander Chrysler Pacifica Plug-In Hybrid
Complaints on file 433 1,077
Model years covered 2024–2026 2017–2025
Worst model year 2024 2018
Best model year 2026 2024
Crashes reported 9 19
Fires reported 1 30
Injuries reported 6 10
Deaths reported 1 0
Most complained-about part Other & Unspecified Electrical System
Share of complaints involving harm 3.9% 5.5%

Toyota Grand Highlander by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Chrysler Pacifica Plug-In Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks