FaultScore

Volkswagen Rabbit vs Saab 9-5

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volkswagen Rabbit Saab 9-5
Complaints on file 267 662
Model years covered 1980–2009 1998–2011
Worst model year 2009 2001
Best model year 2006 2011
Crashes reported 19 13
Fires reported 20 23
Injuries reported 10 10
Deaths reported 1 0
Most complained-about part Brakes Electrical System
Share of complaints involving harm 18.7% 6.9%

Volkswagen Rabbit by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 60 22.5%
Engine & Cooling 19 7.1%
Airbags 18 6.7%
Fuel & Propulsion 18 6.7%
Transmission & Drivetrain 17 6.4%
Steering 17 6.4%

Saab 9-5 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 306 46.2%
Engine & Cooling 76 11.5%
Airbags 61 9.2%
Brakes 36 5.4%
Transmission & Drivetrain 16 2.4%
Lights 13 2.0%
Tires 13 2.0%