Volvo 960 vs Toyota Venza

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volvo 960	Toyota Venza
Complaints on file	259	623
Model years covered	1990–1997	2009–2015
Worst model year	1996	2009
Best model year	1997	2012
Crashes reported	33	95
Fires reported	16	15
Injuries reported	20	66
Deaths reported	0	2
Most complained-about part	Engine & Cooling	Acceleration & Cruise Control
Share of complaints involving harm	26.6%	28.6%

Volvo 960 by year

1 23 9 24 91 88 23

90 92 93 94 95 96 97

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 51 19.7%

Brakes 30 11.6%

Fuel & Propulsion 25 9.7%

Airbags 24 9.3%

Electrical System 23 8.9%

Acceleration & Cruise Control 20 7.7%

Steering 15 5.8%

Body & Structure 10 3.9%

Toyota Venza by year

231 110 89 34 87 38 34

09 10 11 12 13 14 15

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Acceleration & Cruise Control 67 10.8%

Other & Unspecified 65 10.4%

Brakes 64 10.3%

Electrical System 61 9.8%

Airbags 57 9.1%

Windows, Mirrors & Wipers 48 7.7%

Seats 44 7.1%

Body & Structure 39 6.3%